They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

Booked a same day basic dog wash and brushing for my son's dog. Super easy to book and very nice…read morestaff. She was ready in 1.5 hrs and they said she did really well. Easy to drop off and pickup. Very reasonable prices too. $36 for the basic. Just need the proof of rabies vaccination. Got her a toy after the wash and headed home.

We rescued a very active (and now throughly spoiled) pup and we have been using PetSmart training…read more(with Jo) and Doggy Day Camp services. To say we are impressed is an understatement. My dog gets SO excited to go to camp. I can't drive down Ann Arbor Saline road with him in the car UNLESS that's where we are going because I'm pretty sure it's his favorite place other than home. The staff is wonderful and he is well loved and happy while he's there. They have cameras and the pricing is very reasonable. We've also all learned quite a bit in the training classes and are already signed up for more. Overall a GREAT experience!

Great store! Caring and knowledgeable staff. Animals are well cared for. I recommend them to…read moreeveryone.

The customer Service was AMAZING! Very kind and helpful people. One of my favorite pet stores…read morearound!

Great place! The staff is very helpful. They have a large stock, and will special order almost…read moreanything you need. We're lucky to have them here on the west side!

I love this place! Very friendly and knowledgeable staff. I have been going here for years. Very…read moreimpressed With the way they call you to give you updates on your orders!

It makes me want to clench my teeth that "Whiskers" is misspelled in the name of this pet store,…read morebut other than that, it's a nice locally owned pet store. You can tell they are dog-lovers since there is about twice as much aisle space dedicated to dogs as there is to cats. The selection of cat toys and brushes was still impressive for such a small shop, though. They also sell various other pet supplies, from birds seed to fish food. The staff is nice. The man at the counter was advising other customers about dog food and gave me some advice about grooming brushes for my cat. He recommended one but said they were all out, and told me when he expected the next shipment in.

We got to know the first owner, Dena. Then one of Dena's employees, Laura, became the new owner…read more Laura is almost always there when I stop by. She and her staff know the inventory and can do special orders. They are very friendly and helpful. Laura owns dogs but not cats. That's why she is interested in hearing my feedback on all the cat-related products. One of our cats has fur slightly longer than "domestic short hair" length. Even after we started brushing him, he had two separate bouts of life-threatening furballs. I did some research. Apparently, beet pulp is used in dry cat food to help push furballs out of the body before they can get large and life-threatening. Since starting to eat Blue Buffalo Indoor Health kibble, which contains beet pulp, the furballs have not been a major problem. Laura told me she was grateful to know that sort of information. She really wants to provide the best possible service to all her customers. Our last dog was allergic to all sorts of things. At W2W, I was able to find several types of dog cookies that she could eat. We fed her a home-made diet because of the allergies, but it was nice to be able to buy already-made cookies. Our current dog is as healthy as a horse. We have to keep her away from the self-serve bulk cookie bins, as she would grab a mouthful if she could. W2W has all the pet supplies that really matter. Premium kibble and canned foods, treats & toys, grooming supplies, etc. There might be larger stores, but they don't have anything new to offer me and my pets.

I always enjoy going to this tore as their supply is very large and great products on their…read moreshelves.Prices are the best in pet shops!

Lots of choices for food and other supplies for all sizes/types of pets! The traveling shit clinics…read moreare great for cats and dogs too!

I took my 72 pound golden doodle here for a bath the day before Thanksgiving. They have a self…read moreserve dog wash. I like that the room that you wash and dry your dog in is an individual private room. That is different than other places where I have bathed my dog. But what I did not like was that the hose to the dryer kept coming off - meaning I had to use both hands to hold the dryer together and was unable to brush my dogs while drying him. I did talk to the employee and she put it back together once, but it kept coming apart. So she then switched out the dryers for me. Also there is no where to hook your dog to when he is not in the tub. Some places have a raised bench where you dry your dog. This place does not. There is a hook with the noose that goes around their neck to hold them in the tub, but if you want to dry your dog outside of the bathtub, there's nowhere to tie them up to. I have a dog that does not like the blow dryer and he was bouncing off the walls, it was not a very good experience for us. However, it was very clean and the private room for bathing/drying was very nice. If I had a small dog or a dog that stands still for the blow dryer, I would go back here.

I decided to try this business as I saw online they were having a sale on the special food my dogs…read moreneed. Sales on the brand NEVER happen (not even for a first-time order on the manufacturer's website). Not only did they have more than one size available to purchase, but their sales were second to NONE. I was able to get my dogs their food and save a good chunk of money while doing so. Their store was clean and well stocked. The woman who gave me my order (I placed it online for in-store pick up) was very kind and gave me coupons for upcoming sales that would be starting in early May. Staff even wrote a "thank you" note on my receipt (not expected, but a very nice touch). Will definitely be back. Highly recommend!!

Awful customer service $75 for a missed appointment is a…read moreripoff Never going back Stay away from these scalpers

Incredibly disappointed with what was previously a fantastic veterinary practice. I have been a…read moreclient at Animal Kingdom for years now with multiple pets being patients here. The clinic has a new office administrator/manager who has chosen to enact new policies which I find untenable as a longtime client. Beyond that, Dudley's clear contempt for the clients who direct their business toward Animal Kingdom is beyond astonishing. The clinic now requires prepayment of a deposit before they will even schedule an appointment with a vet or even for just a nail trim. Contrary to the verbiage on their website, this policy now applies to ALL Animal Kingdom clients... or so I was told by the office manager, Dudley. I would completely understand this treatment if I had previously no-showed to an appointment or if I had ever failed to pay in full for services rendered at the time of the appointment. But as someone who has been a loyal customer for years, who has never once missed an appointment or not paid a bill in full, I find this new policy incredibly insulting. When I expressed my disappointment in being treated this way, I was told "only our deadbeat customers seem to have a problem with the deposit." The word deadbeat was literally directed at me by the incredibly rude clinic manager, Dudley. The clinic also now refuses to electronically verify prescriptions for Chewy in an attempt to force customers to use their overpriced pharmacy. They previously did this and their vets quite literally encouraged us to get the prescriptions elsewhere because of how expensive the in house pharmacy is. Apparently Dudley has decided to end this service and now you must mail a physical prescription to Chewy because Animal Kingdom staff won't take the time to verify a prescription. Chewy customer service has stated that I am not the first customer to run into this issue with Animal Kingdom. They also now refuse to renew my cat's flea and tick preventative unless I bring him in for a full wellness exam. My cat has taken the same flea/tick medication his entire life with zero issues, and I have never once been denied a refill prior to this new office manager implementing his new policies. If my cat was symptomatic or had any issues I would gladly take him in for an exam. I will not subject him to needless stress just to renew a medication that he has taken without issue for years. Again, this was never an issue in the past. It's a sudden new issue. Dudley claims this is a legal requirement, but also refuses to cite the MCL statute supposedly related to his claim that my cat had to be seen in person for a prescription refill. These policies strike me as being nothing more than a poorly veiled attempt at profiteering and increasing revenue. During a phone conversation with the office manager, Dudley, he repeatedly over-talked me and was incredibly condescending. He also threatened that he would contact my employer to falsely tell them that I was being verbally abusive to veterinary office staff (I work as a sales manager in the pet industry consulting with vets and pet store owners on a daily basis). I find this incredibly funny, as I recorded my interaction with him and did not raise my voice, swear, or do anything remotely insulting to the office manager or any of the clinic staff. When I asked when the clinic owner, Dr. Vicky D. Marsh, would be available to discuss my concerns about the new policies and his behavior/threats, the office administrator stated "I think this conversation is over" and refused to give me a time I could reach Dr. Marsh. As such I've reached out to Dr. Marsh through social media (Facebook) and used my industry contacts to track down her cell phone number in an effort to inform her of her employee's conduct. So far I've received no response. I'm really hoping Dr. Marsh has better customer service skills than her staff and will do the right thing as a business owner and reach out to discuss this situation. It's just absurd to have to resort to contacting a business owner through Facebook because an employee refuses to simply state when would be a good time to call and speak to the clinic's owner. Animal Kingdom has been a well respected veterinary clinic in the Saline and Ann Arbor area for years. It really is a tragic shame to see their previously stellar customer service take a rapid nose dive, only due to what seems to be a newly hired, power-tripping admin worker. As someone whose entire job and livelihood revolves around relationship building and providing quality customer service, I can't help but just shake my head at the way some people behave when dealing with their clients. The office manager truly needs a crash course in how to have a discourse with the clinic's clientele. I've already requested my pets' electronic medical records and will be looking for a new vet who doesn't employ admin staff who believe it is acceptable to treat their longtime clients like fraudsters.

A real pet boutique in the middle of the mall, The Four-Legged Socialite has stylish apparel,…read morecollars, bowls & feeders and more. There's always some kind of sale going on, and when you bring in a picture of your pet wearing their new stuff, you get an instant 15% off coupon! For dogs and cats of all sizes.

My favorite pet store for all of my cats needs. This location is clean and orderly. I can always…read morefind what I'm looking for. The employees are knowledgeable about the store's products and services which says a lot about Pet Smart. The prices are competitive to Petco and other chain pet food/supply stores. The main reason I chose Pet Smart is for their private label "Simply Nourish" cat food. My cat like many people's cats is finicky and this brand of food works. Cat litter is also reasonably priced. There are some expensive ones too. The store is located in a strip plaza with tons of parking available. The staff is friendly and work quickly to get customers in and out of the store.

It's been about six months now that I took my Aussie in. She absolutely loves Jen R. However we had…read moreto go to someone else. It was a guy. But anyway, just asked for a wash and sweeten up the sides with scissor cut. When I came back to get Molly, she looked terrified. I chalked it up to just a new person. It looked literally like he just washed her and that was it. So disappointed. Then to top it off. What usually costs 110 turned out to be 150 because she was (difficult). Come on ppl. She's a dog with a new person Needless to say, won't be returning at all. Money grubbing jerks After I got home Molly was stretched out sleeping. I noticed on her side her skin was red. Looking at it more deeply I could see where tuffs of hair were missing. My girl was bald pretty much. Now ii know why she had the look of horror in her. I called the supervisor over the salon who I thought would be concerned and she just blew it off. Never again can I trust anyone. She terrified of baths now!!!!