We were really impressed with this entire experience, and I owe it to my 15 year old to say that…read moreshe had to go an entire day without a working cell phone, which was obviously torture, but within one hour, the guy working here gave her back her social life. The phone stopped charging and wouldn't turn on. We booked a 3pm appointment on a Sunday, they closed at four. The guy asked a series of questions and stated that, while he absolutely could not be sure, the problem could simply be a busted screen. He told us to come back in an hour. We came back, boom, he was right. Was it a costly fix? Sure. Was it WAY better than buying a new one? Without question. This place is professional and courteous all the way, something we haven't experienced anywhere else in the 505.

Jason was very helpful in clearing my phone of constant ads that made it impossible to use my…read morephone. He's known and friendly. Prices are reasonable.

Excellent service! Fast, reliable, friendly. My phone looks like new, plus they were able to save…read moreall my phone #, contacts and other customized information. Highly recommend!!

I hate writing negative reviews, especially because I've been a customer here for years. In fact,…read moreI've purchased three phones from them this year alone and have always had a good experience. Unfortunately, you don't really find out how a business treats its customers until something goes wrong. I was a happy customer until I actually needed their help. That's when you find out what a business is really like. I purchased an iPhone for my elderly grandmother. She tried using it for a couple of weeks but ultimately decided it was too complicated and wanted to keep her old phone. There was absolutely nothing wrong with the device. it was still in like-new condition. I had the receipt and everything Before purchasing, I understood there was a 30-day warranty. What I wasn't told was that the "warranty" only covers repairs, not returns if a customer simply changes their mind. While that may be their policy, it's an incredibly unfriendly one for a business selling used phones. Instead of accepting a like-new phone back into inventory, they left me with a $500 phone that I now have to photograph, list, negotiate over, and sell myself. They could have easily resold it, but instead they chose to make it the customer's problem. I noticed several other reviews where people had similar concerns, and the responses are mostly some version of, "We're sorry you feel that way." At some point, it stops sounding like customer service and starts sounding like a pattern. I won't be buying my next phone here. Not because of the product, but because customer service matters most when something doesn't go exactly as planned.

Sent request on phone issue after an update. (Would no longer go into airplane mode) Received a…read morequick reply with the exact solution. Free! Awesome! Will definitely remember your company name and recommend you to others. Thank you!

Super fast replies when I reached out and he did a great job on my phone! I had multiple cracks in…read morethe screen and he fixed it within the hour!

They were very friendly and helpful! I highly recommend them for any work you need done!read more

Was relieved to be told battery could be replaced on my android. Paid 100.00. Up front. Went to…read morehave battery installed to be told sometimes screen can brake? It did. With new battery. Shop just threw up there hands. Phone inoperable. Out 100 bucks, no working phone. Do not take your android to be repaired by children. Had I been told up front about screen braking I would have put 100 towards new phone. Do not take your android here. This is not phone repair, Unprofessional and childish. /Old teck challenged man

Honest, great service, priced right. You can trust this…read moreplace, the owner and employees are amazing. They always find the perfect fit and fix everything quickly at an affordable price. Replaced screens. Replaced charging port. Purchased great quality used I phones.

Took my daughter phone in for a cracked screen and proceeded to was very well and had it down in…read moreless than an hour. And very friendly staff

The best phone and accessories ! Valerie is is amazing! She helped me replace the band and cover…read morefor my I Watch and didn't treat me like a dummy lol I watched UTube videos and couldn't figure it out, They have a great selection of covers and bands for your watch, and while I was there she also cleaned and changed my protective film for my phone. Also if you don't see what you want she can order it for you .The prices are really reasonable, I will be a forever customer! Just a pleasant experience. And they are inside Walmart so you can do your shopping while you are there,

From the owner: The FIX, located inside Walmart in Bernalillo, NM, offers expert repair services for various tech…read moreissues, including cracked screens, dead batteries, water damage, and more. Our skilled technicians use advanced tools to provide quick and effective repairs, often completing them on the same day. In addition to repairs, The FIX sells stylish phone cases, durable screen protectors, reliable chargers, and the latest tech gadgets. We prioritize transparency with upfront estimates and competitive pricing. The FIX also offers affordable phone insurance options through AKKO for added peace of mind. We aim to be a trusted partner in navigating tech challenges, ensuring customer satisfaction and helping you stay connected. Visit The FIX for all your tech repair needs in Bernalillo!

I have worked with PC Expert for 15 years. I have several businesses and I am a writer. He is the…read morebest. John K.

From the owner: At PC EXPERT, we specialize in fast, reliable, and affordable computer repair services. Whether…read moreyou’re dealing with a slow laptop, a virus infection, hardware issues, or need custom upgrades—we’ve got you covered. Here’s why our customers trust us: • Expert Technicians: Our team is highly trained with years of hands-on experience repairing all types of computers—Windows, macOS, laptops, desktops, and more. • Fast Turnaround: We know how important your computer is, so we work quickly to get you back up and running—without cutting corners. • Transparent Pricing: No hidden fees, no surprise charges. We offer fair and upfront quotes before any work begins. • Personalized Service: We treat your device like it’s our own, and we’re always happy to explain the issue in plain language—not tech jargon. • Satisfaction Guaranteed: Your satisfaction is our top priority. We stand behind our work and make sure it’s done right the first time. Whether you need a quick fix or a full system overhaul, PC EXPERT is your go-to partner for dependable, professional service. Visit us today and see why we’re the trusted name in computer repair!

Complete waste of time. Made an appointment for a repair covered by insurance only to drive halfway…read moreacross town to be told there is no point in making an appointment and everything is first come first served and have them try to blame the insurance company. I didn't make an appt with the insurance company, I made it from this businesses website. If you don't understand how appointments work don't offer them.

Had a claim with asurion with AT&T, and they got the claim started, brought the tablet in had them…read morefit the screen and now my tablet works again. No complaints

DO NOT GO HERE. You will get scammed!…read more We will be filing a consumer protection complaint with the NM Attorney General. Here's the link for anyone who has had a bad experience to submbit a complaint: https://secure.nmdoj.gov/ecs They break your phone, ignore you for weeks, and refuse refunds. They replaced my screen on July 4th but the under-display fingerprint sensor no longer worked. I took it back a week later, was told they'd order a new part and replace the screen, AGAIN, and call me when it came in. I waited 3 weeks, called 3 times, no response. Returned to the store August 1st for a refund but they refused for the following reasons: 1: They claimed they couldn't calibrate the sensor because they aren't allowed to touch customer fingerprints. (The Google calibration tool uses a rubber piece, not a finger) #2: They openly admitted they install cheap aftermarket screens that "don't like to calibrate." #3: They claimed the screen and fingerprint sensor are separate issues. On a Pixel 7, the sensor is built directly into the screen assembly. #4: They told me it was my job as the customer to do the hardware calibration myself. They install cheap, incompatible parts, ignore your attempts to contact them, expect the customer to accept a new screen with non-working biometrics, and refuse to refund. Transcript available for reference to anyone who would like.

Coolest most reasonable brothers on the planet. Good business and knowledgeable. Great prices. Z…read moreand Mo will treat you right!

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.