We had a minor issue with the first appointment and Randy came back and made it right. Very happy…read moreto update that we are satisfied with our experience and have a fully functioning and tuned piano.

For years we have relied on Randy for the tuning and maintenance of our pianos (Steinway grand and…read moreYamaha upright). Knowledgeable and highly skilled, he has also shown himself to be flexible and unfailingly responsive throughout. Highly recommended.

Arrived on time, price was exactly as expected, efficient and thorough service. Piano sounds great…read more 100% would use again..

Emma stopped by to get our unloved baby grand piano back into playing shape. She arrived on time…read moreand got right to work repairing, realigning, and tuning. She was thorough and efficient. Our piano now sounds the way it should for the first time in a decade. We will happily recommend Emma a hope to have her help again when we need it.

Kurt tuned my Mason Hamlin grand piano magnificently. Beyond that, he brought expertise and…read morepersistency to getting the attached Pianodisc running again after having fizzled out a few years ago after a previous and expensive fix. I highly highly recommend Kurt Eckwall - you will not be disappointed!

Kurt does a great job at a great price. The customer service is stellar, from scheduling and…read morereliability through answering questions and tailoring services to the needs and budget of the customer. Our family has used Eckwall Piano Tuners for tuning and minor repairs, but I know that the available services also include regulation, voicing, major repairs, and even rebuilds. With today's tuning complete, I'm off to make music.

Our piano hadn't been tuned in years but Dan got it back in shape! Great service at the agreed…read moreprice.

Excellent!! Great communication. Called to give ETA Showed up a little early. Familiar with the…read morepiano. Great job! Thank you.

Dave Lukitsch just tuned my piano - which has moved 3 times in the last 13 years and has not been…read moretuned in all that time. He was extremely detailed, allowed enough time - and worked for 2 straight hours to bring her back to life. It was a lot of work, and he was both excellent and affordable. I highly recommend him - he is a master at his craft.

We were referred to Dave after our long time piano tuner retired. Dave was very quick in…read morescheduling a tuning and he also did a cleaning and sanding. It sounds and plays like new! Awesome job. Thanks!

They were so efficient and careful, so quick in and out with piano, it was actually mind blowingread more

WOW! QP's quote was the most reasonable of any I got, and they were worth every penny! They were…read moretrue to their word on time, price, and quality. The move was seamless and it was evident that this is their specialty. The piano they moved is over 100 years old, so, it was extra heavy and an antique to boot. They made it look easy! The crew was so nice and professional both before the move (phone and texts) and on the day of the move. I can't recommend this company enough.

I was disappointed with my experience. During what was going to be a routine tuning, I was told my…read moreBaldwin Hamilton baby grand needed all new hammers for approximately $2,750 because the tone was too bright (that the hammers installed on these are not good). Before making such a significant investment, I sought a second opinion from another very skilled and experienced piano tuner and was told that my hammers were completely fine and all I needed was a tuning. I felt that I was trying to be majorly upsold, and did not appreciate that.

Good movers. I wi have them tune my piano in 3 weeks as well! It was a good experience.read more

They got back to me within a few business hours and were able to move the piano 3 days after I…read moreinquired. They scheduled the pickup and delivery for 9:30-11:30am on a Wednesday and said I'd get a tighter time confirmation that morning. The crew contacted me at 8:30 and said they'd arrive for pickup between 9:15 and 9:30. They did. The former owner of the piano texted me at 9:20am and said they were already gone and all had been smooth. They arrived promptly to deliver, called me to say they were here, and three strong piano moving experts carried the piano (a spinet) up to my second floor walkup (28 steps, 5 turns). They had moving blankets on the piano and did not touch any of the walls. Flawless. They were excellent, fast (but moved slowly and carefully), and very pleasant. And the price was right. The best of the three quotes I got. Highly recommend.

My second time using Alden's piano. They are completely professional. They responded to my…read moreinquiry quickly, and scheduling was easy. They showed up on time, were courteous and friendly. If you need to move a piano I highly recommend Alden's.

You have some of the poorest informed, and a couple of the rudest employees that I have…read moreencountered. No one has a clue what's going on, communication is terrible and the service is worse. I wish anyone other than them were offered by our school district band. This place is the worst.

Stopped in to have my sons saxophone repaired. The guy in the store made multiple rude…read morecomments/jokes about the saxophone being a cheap brand and not sturdy. Totally rude and unnecessary to say all of that in front of my 11 year old son. The saxophone was a birthday present. He could have just said "we don't service this brand" and left it at that, he did not have to make multiple further comments.