My second time using Alden's piano. They are completely professional. They responded to my inquiry quickly, and scheduling was easy. They showed up on time, were courteous and friendly. If you need to move a piano I highly recommend Alden's. read more

Alden's did great work from start to finish. I needed a piano moved from one room to another in preparation for carpet installation. Nick was great to work with to get everything set up, and the movers were timely and thorough. They left the piano on my hardwood floor with protection, and then upon return, they put my piano back in the carpeted room on the casters I purchased. Great team! I also received piano tuner recommendations from Nick. When I need to move my piano again, hopefully not anytime soon, I will definitely use Alden's Piano! read more

Alden's came thru for me when another mover fell thru at the last minute. It was initially gonna be a week out for moving my upright, but they had a cancellation a few days after my initial call so of course I took it! The actual delivery was perfect. It was from the 2nd floor in a townhome in Chicago to the first floor of my new house in the burbs. Two guys handled our upright piano with care and we're polite. I wish I had just gone with Alden's to begin with, but glad that they took care of this for my family. read more

Super professional, fast, and made us feel like our piano was safe throughout the process!

Total lack of compassion. After Adlen's own rescheduling of a piano move from one church to another, they couldn't wait just a little longer for the sacristan to come to unlock a closed church, which was in the window of the pick-up time agreed upon. This was a special circumstance since the Catholic Church is in a state of closing and merging churches into new parishes. We are trying to save some of the interior possessions of the church to be used at other churches and this grand piano would have been greatly appreciated at another church. Maybe if the church had been in a wealthy parish like Kenilworth and not in Humboldt Park would they have been more accommodating. I hope Alden's never has to wait for a prayer themselves. Total lack of compassion. read more

Someone who took our piano hired Alden's to pick it up at our home and deliver it to their's: a baby Butterfly Grand piano. All my concerns about getting this piece out of my home disappeared in the less than half hour it took he three men to remove it. They were orderly and upbeat and amazing. I'd highly recommend them to anyone searching for this service. read more

Alden's Piano - Piano Services Near Me - Waukegan, Illinois

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10 out of 5 stars. I don't know how it could have gone better. I spoke with Nate throughout the process. He was always responsive, communicated well, was polite, and very professional. I gave them an absolute CHORE moving my piano into the space it needed to get to. They went ABOVE and BEYOND to get it to work, and made it work. I had a team of 5 different guys at my place moving the piano in (so I feel like I met most of the team), and each one of them was great. Paid my invoice once the piano was in. Modern payment options, just clicked the button in the email I got, payed with Apple pay in seconds. I don't write many reviews, but I had to for Alden's Piano!! Couldn't be happier. read more

Ron answered me quickly on Yelp and when he arrived he was very helpful and honest. Great service.

Showed up exactly on time and did a great job. Our piano hasn't sounded this good in years!

Used Alden to transport my childhood piano from my moms house to my new home. The pickup, transport, drop off process was seamless. The team was communicative, prompt, and friendly. Worth every penny spent. Highly recommend Alden to everyone. read more

From initial contact to delivery and setup, Alden Piano was professional and friendly. On the actual day of the move, they were very careful and the whole process was very smooth. If I ever need another piano moved, I'll definitely be in touch. Thanks again! read more

My colleague was downsizing and looking for a new home for her upright piano while I just upsized to a single family home and was looking for a piano. The stars were aligned and I needed to find movers ASAP. Thankfully, Nate was super responsive when I contacted Alden's Piano Company via Yelp. He answered all my questions and was very specific about availability over the next few days, down to the window of time for both pick up and drop off. I contacted them on Thursday and they scheduled me the for following Monday which was my first choice. Just gave them the piano dimensions, pick up/drop off locations, and home specifics (number of stairs/floors for each place etc.) to calculate an estimate. The two movers, Wes and Demetrius (sorry if I misspelled your name!) were so friendly and professional. Both my colleague and I received a call 30-60 mins before they arrived and they arrived within the promised time. They were very careful with the piano as well and the steps and floor of our new home. Pricing was very reasonable and I was able to apply the 10% Yelp discount. Of the 4 companies I reached out to, they were the second cheapest at $275 (Kevin's Piano quoted $250, Quality Piano $357, and The Professionals at a whopping $575!). The 10% discount sealed the deal and just came under Kevin's. Looking forward to scheduling a tuning session at some point. They also offer a discount on tuning services after booking a move with them. Thanks for making the piano move as smooth as possible and helping me fulfill the Asian stereotype that our 2 kids will learn the piano (or some type of musical instrument)! Looking forward read more

They were the utmost professional. They knew what they were doing and in and out super quick. They were kind enough to let us know we needed pads on back wheels to prevent damage to our hardwood floors. Highly recommend. read more

Prompt and courteous responses to my inquiry and follow ups, good communication before they arrived,

Communication and establishing an appointment to move the piano was quick and easy. On the day of the move, the crew worked carefully and quickly. We live on the 3rd floor, and the piano was up the stairs and inside in under 10 minutes. And those movers who entered our apartment with the piano wore their masks properly, in the event that you are looking for a crew who will follow safety routines during a pandemic! read more

The team from Alden's did a really great job moving a piano across town. The drive time from point to point was all of five minutes, but they were really careful in preparing the piano for the move, moving it, and unloading it with care. Their pricing was also very competitive. We hope to never have to move the piano again, but if we need to, we'll be calling Alden's again. read more

AMAZING and professional service! I expected the move of my piano from my parents' home to my smaller home to be a nightmare, but I was so wrong! As promised, the Alden's crew called me when they were 15 min. away. They arrived promptly and the crew was courteous and professional. The actual move was amazingly quick. In just 45 minutes, they got the piano out of one house, onto the truck, and into my house - which involved on tight turn to get it in the door. The crew placed the piano where I wanted it and was out the door less than 45 min. after arrival. There is NO damage to our hardwood floors, carpeting, walls, or the piano. I am truly impressed and grateful. read more

I don't know where to start with how amazing and easy it was to move our console piano from a third-floor walk-up to a house 3 hours away. I was dreading moving our piano for the entire time we lived in our condo due to the move-in process. We had a moving company that claimed to be experienced piano movers move our piano into our condo and It took 4 movers more than an hour to get our console piano up the 4 flights of stairs and they broke a leg off in the process. Alden's team couldn't have been more opposite. They were polite, professional, careful and fast! Two guys got our piano out in 15 min. Unbelievable! They were wonderful to work with and i would definitely hire them again. read more

Piano Alden may be great for moving, but not for refinishing. Ron refinished my piano worth thousands and the finish cracked. Several experts said he did not sand down to wood and the lacquer reacted with the previous finish. I called to try to resolve the problem and he said "what do you want to do?" I told him I'd call others in Florida where I moved and get back to him. Well, he did not answer my phone calls nor several texts. He was nice to talk to when he came to my home, but he never responded back to me. He did not want to refund my money nor part of it. Bad for refinishing!! read more

Piano was delivered but with complaining and a bad attitude. Demanded extra $ because of 1-2 stairs. Polite on the pickup, grumped out and ready to get off work by drop off time. Addendum. Also a wheel is missing. The problem isn't $25. It is your employees' abrasive and confrontational attitudes. read more

This is the second time I have used Alden's Piano to move a piano. They are really way above average. Courteous, prompt, with a professional attitude. I will always call Alden piano. The digital piano had been damaged by some renters of our space. The pedals were pull off from under the piano. Alden does not make that sort of repair, but will repair issues with the digital part of the piano. I am investigating where to have it repaired properly. Thank you Alden for your great customer service, professional movers. read more

Outstanding service. I highly recommend. Flawless move. If you need a piano moved....this is the company.

Smooth and easy - exactly what you want out of a piano move. Nate coordinated the move in advance. On the day of the move, Wes and his team did everything like the pros they are. The upright piano was a little tricky getting down some tight stairs, but they handled it great. They also wore face masks / gloves, which was much appreciated in this environment. read more

Absolutely fantastic experience! Friendly, honest, timely, and careful. All at a very fair price! My experience with Alden's actually makes me capable of thinking I might, someday, actually move a piano again! read more

Alden is hands down the best piano moving company I've ever used in Chicago. I have a seven-foot grand, which can make some moves tricky. They always took great care of my piano, and they got it through a lot of tight turns and staircases. They're friendly, and over the years I've seen the same guys move the piano from place to place--it's great to see that they hold on to their awesome employees, and Nate is a really nice guy as well. read more

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Working with the Alden Piano team was an amazing experience! The team was extremely professional and managed moving my baby grand piano from a second floor condo to a first floor elevated house with ease. They were so careful with both homes and pianos, the process could not have been better.. read more

3 men showed up on time, very professional, pleasant and clean and courteous. They were extremely careful with our grand piano and I trust that I made the right decision. read more

They were quick and responsive in the scheduling process. They were on time and quick with the work, and for the cheapest price of all the quotes I got. read more

Alden's moved a piano for me from my second floor to another building. They were very careful, dependable and polite. I would strongly recommend them. read more

Ray and his team are very professional and prompt, can't say enough about their ability to get the job done. And they have a great personalities. I'm still amazed how they dismantled our Grand and wrapped it in record time and so gentle, total confidence in this team. read more

Too good! Punctual, fast, professional, kind, and very friendly. After delivering and reassembling our grand piano, they were happy to shift it around to find the perfect position and angle. Also, they obviously love and appreciate pianos themselves which was cool to see. I hope I don't have to move again any time soon, but if I do I will definitely call Alden's. read more

There...standing in my living room...staring silently...waiting patiently...hoping...just hoping...eyeing me longingly...would she take the bait? With a sigh and a smile I decided to approach...cautiously at first...then more directly. Yes, now is a good time. And once again the piano that had commanded so much of my time and attention, my blood, sweat, and tears had goaded me into spending some time. And as usual, we became friends again. But, sadly, this beloved piece had aged. Okay, we both had aged, literally. The keys less sharp, the pedals a little stiff, the tone not quite right. Ditto. Enter Alden's Piano Company. They were the 5th phone call I made and in this the best was saved for last. With wonderful, friendly, and prompt service they arranged to clean, tune, and rejuvenate my piano and bring it back to its glory days. You know, it's hard not to fuss when someone is taking away something you have logged years on. But the 2 men working quietly, wrapped it up gently, and seemed to understand that this was a piece of sentimentality and history and not just a hunk of furniture that had gotten a little dusty. Heck, we both were a little dusty. It rolled off into the sunset and I'll look forward to it's return. The price was great for the move, considering what they had to do to remove it from the house. No problem for these pros. This is the company that tunes, moves, and cares for quite a few college music departments, I was told. And if it's good enough for higher ed, it's good enough for me. read more

Very responsive, very courteous and polite, and the piano got from point A to point B without a scratch. Highly recommended. read more

Great service!! They were very responsive, attentive to details, and the delivery team was very courteous, professional, careful, and receives an A+ for keeping their masks on and being respectful of covid safety!!! read more

Ron from Alden was so helpful and extremely pleasant. He answered all my questions and did the job right. We reserved a piano for a bride and she was thrilled with everything Alden's provided. Thanks Alden Piano Co! read more

Had an appointment at 9:30 on a Saturday to have my piano moved from my old to my new house. 3 guys showed up in a truck at exactly 9:30. They were maybe in my old house for 5 mins tops. One gentleman looked over the piano condition with me, I signed, and the immediately picked up the piano and loaded it in their truck. They got to my new house at the same time I did and had the piano unloaded and positioned within 5 minutes. These guys are fast. They were professional and courteous the whole time, and I would highly recommend these guys if you need to have a piano moved. They are real professionals. read more

Could not ask for a better result with Alden's Piano. Three very strong guys named Wesley, Deonte and Trey lifted the 400 lb. piano with ease onto a steel dolly and delivered the piano to a school on the Southside for a donation. The price for pickup and delivery was worth the cost and the children of a CPS school will benefit as a result. Kudos to Nate who set up the appointment and the follow through with the moving staff was professional, courteous and caring of a beautiful piano waiting for the next generation of music lovers to enjoy. Thank you Alden's Piano! read more

Nate was quick to respond with a quote to move my baby grand piano and very reasonable. Ray came right on time with his team on the day of the move. Everyone was very polite and did a great job taking the baby grand piano apart and packing it properly. On the delivery side they were also very accommodating on where to place the piano making sure it was where we wanted it before finishing up. I would definitely recommend using Alden's Piano. read more

Mostly I'm impressed by how FAST the Alden's guys worked. They scheduled the pick-up for between 8:30 and 9 am, but got to the pick-up location by 8:25 or so and by 8:45 the piano was in its new location in my house (10 minute drive away)! They were very polite and professional and clearly knew what they were doing. Money well spent! I did take off one star because we had a slight scheduling snafu -- they called the week before our scheduled date to say they were on their way to get the piano! It turns out we had been added twice to their schedule. It wasn't a huge deal since they did come at the later scheduled time (well, not a huge deal for us, I'm sure the movers weren't super excited about having to turn around!) but I think it'd probably be worth calling to double-check the date a few days in advance. read more

Working with Alden's Piano Company was great! Nate was extremely responsive when I requested a quote and answered my follow-up questions. The movers were on time and efficient when picking up and delivering my piano. And they gave us the best price of everywhere we looked! No complaints and would definitely use again for moving a piano. read more