In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I…read moreintentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing.

I love this studio! I have been here for about 5-6 classes and love their instructors and they are…read morewell educated and passionate about teaching throughout their various Pilates classes. The office staff is very kind and greet you as you're checking in.

I've taken 300+ classes at this studio, coming 3-4x a week. I love the variety in the classes and…read morethe encouraging and friendly instructors. It's always a different class, so it's never boring. This is the longest I've ever been consistent with a fitness program, and it's a noticeable difference in my body when I miss a class or two.

I love coming to the Club Pilates in Flower Mound. I've been a member for a year, and it's the only…read morefitness regimen I've stuck to consistently and look forward to. There's a level for all abilities so you never have to feel intimidated, and I love a lot of the specialty classes too. The instructors are fantastic and really help you throughout the class. It sometimes feels like a workout and therapy all in one :).

I recently joined hotworx early this year and I absolutely love it! They have many different…read moreworkout classes. The service is great during working hours and the gym is always clean.

Emma did a great job during my new member orientation. She was friendly and able to answer all my…read morequestions. The facility is clean and organized too!

I haven't had any kind of fitness regimen for about a decade. I have always wanted to try barre…read moreclasses, and I was surprised with a gift card for Pure Barre for Christmas. I was apprehensive because I wasn't sure exactly what to expect. The people who work here are incredibly nice and supportive. I've taken a few classes during my $99 intro month and I am hooked. I feel great after taking a class and I can't recommend it enough.

Pure Barre Flower Mound is what I always needed in my life and didn't know it. I've never worked…read moreout and was always worried to try and look ridiculous, but everyone here is so nice and they will help you and make sure you are doing it right! Natalie, the owner, is the nicest person you will ever meet. The other instructors are great too. I look forward to coming here and have been coming as much as I can. They have classes scheduled at pretty much any time of day you could want. Try it!

Audrey is so accommodating! I have a hectic work schedule and multiple injuries with associated…read morechronic pain, she was able to get me into her studio each week and modify routines to work best for me. Very knowledgeable!

From the owner: Private, one-on-one, Classical Pilates home studio. Bright & fully equipped space to spend time…read moreworking on yourself. Each session will be tailored to your goals for the day. You’ll most likely meet the master & mistress of the home - my two beautiful, often curious , friendly cats.

OTF locations never disappoint and OTF Flower Mound was no exception. The booking and check-in…read moreprocess was seamless. The front desk staff were welcoming and friendly. Icing on the cake was getting to take OG Coach Dana's class after a few years. She is awesome! The studio is spacious and loved the overall layout. The facility is well cared for and maintained spotlessly. Conveniently located with plenty of parking.

I have been a member of Orangetheory for a decade. In that time I have frequented many studios…read moreacross the US. That should speak volumes to the extraordinary workout that it is. You never regret showing up! Being new to the area I transferred my membership with no hassle to the FloMo studio. I was instantly able to pick up from where I left off. The team at the studio have made me feel incredibly welcome and have made my move to Texas that much easier. I enjoy all of the coaches, each bringing something different to each class. They are thoughtful people and really want you to get the most out of your workout. Thank you coach Sarah, Dana, Julianna, Ashley, Amy, Meghan, and Denise. Jaydan, Betti, Breea, and Annabelle, I appreciate your welcoming smiles each day I walk through those studio doors. Until I see you again under the orange lights.

I moved out to Lewisville and was looking for a yoga studio that was close. Read great reviews on…read moreTUF so I bought a groupon. I've enjoyed the people I've met in the classes as well as the trainers I've encountered. However, I'm used to a much more challenging yoga class/flow than what I experienced. I felt warmed up, but never really felt like I worked hard. Their class scheduling system is kind of difficult (user friendly wise). I was never successfully able to login even though I filled out their paper work, turned in my groupon, and had attended a few classes. Most of the crowd here is your suburban moms, so if you're looking for a trendy studio this might not be the fit. It is however a relaxed environment and the studio is very clean and I loved the lighting. The teachers are also attentive to your needs, as class sizes are small. I went right before Christmas and the teacher had holiday music on. I was not a fan and it was often too loud.

I've been going to gentle yoga classes here for a couple of months now, to get myself back in…read morebetter shape. LOVE the instructors (Susanne is awesome!) and the class sizes are great... so far I've never been crowded in there, or felt uncomfortable either. I also like that they don't get too "out there" with chanting or any of that weird stuff. I gave up on another local place because they got too into "the universe" and eastern religion lingo. Leave that stuff out of it and I'm happy.

Great gym, Mia. the manager was extremely helpful in getting me set up for a multi day pass. Great…read moreequipment, great layout, great people.

Mia, the club manager is a rock star!! We have been asking for fans fir 3+ years in the group…read morefitness room. Per requested a week ago we asked for more pilates rings and she brought more in last Thursday. At that time we asked again for a fan and it was supplied in 5 days. Soooo impressive! She deserves a bonus!