Brayden and his team graciously helped us after hours! We had a flat tire beyond repair about 5…read moremiles from town. I called hoping someone would answer and Brayden was there. They got us back on the road in 30 minutes and even helped organize our spare tire, jack, and other supplies into their proper places before we left. Very happy to have them in our time of need!

I had a horrible experience. I came for my scheduled appointment on saturday the 23rd. Discount…read moretire took my money up front when I arrived. When my car was in the middle of being serviced, the power went out. I understand discount tire has no control over that. However, the experience after was terrible. The tech told me they would put the winter tires (thankfully still on the wheels) back on the car. He said "as soon as the power comes back on, you can come right in and we'll get you your vehicle right away". I let him know I live far away and he said no problem, you can come back any day next week and we'll put you to the front of the line. Okay, it's out of our control, I understand. Following those instructions, my fiance took my car in on Monday. He explained the situation and was told he would have to wait. He explained that the tech said on saturday that we'd be at the front of the line given the situation and the tech said "Who told you that?". I could not remember the name since it was someone different than who checked me in. He then said not only did we have to wait behind any appointments, we also had to wait behind walk ins that came in earlier. But we were not walk-ins! We had an appointment TWO DAYS prior and were sent away! And we had paid two days prior! In the end, my fiance had to wait 4 hours. Needless to say, I will never visit discount tire again and encourage no one to go there.

We rented a car for a vacay, only to experience a faulty windshield wiper during a heavy rainstorm…read more The rental car company referred us to Big O Tires, Glenwood Springs. Bill, a competent, experienced employee resolved the situation immediately w/several turns of a wrench. We dreaded a major wrench thrown into our plans, but luckily, Bill saved our day & our road trip. Thank you Bill. Gratefully, Nita/Steve

We had an amazing experience today with Big O Tires! We realized this morning that our tires were…read moretotally bald and in bad need of a transplant. During a fantastic breakfast at Randy's Diner in Grand Junction, Jeff called Big O to see if they could fit us in for a same day appointment to accommodate our needs. Bill answered the phone and along with some friendly banter, told us with confidence he could help us out. We drove to Glenwood Springs mall and were met with quick and kind service. New wheels and in alignment in just over an hour. Now we are safely headed to Kansas City Missouri. Thank you Bill!!! Love Choir Boy

I have been taking my car to Carbondale car Care since I moved to the valley 3 years ago. They…read moreproven themselves to be reliable. They have been honest about what repairs are needed versus recommended. They have helped me avoid costly repairs and kept my car running at the same time

My first time coming here and im from the valley! I received great service and a great carwash for…read morea deal! I will definitely be back :) thanks guys!

Exceptional Service & Truly Trustworthy Team at Big O Tires!…read more I can't say enough great things about Big O Tires. From the moment I walked in, I was greeted with professionalism, honesty, and genuine care for both my car and my time. The entire team goes above and beyond to make sure everything is clearly explained, fairly priced, and done right the first time. A special shout-out to Mark, the manager, who sets the tone for outstanding customer service. Mark is knowledgeable, patient, and truly takes pride in making sure every customer feels taken care of. You can tell he runs a tight, well-organized shop with integrity and heart. Whether it's routine maintenance, tire replacements, or unexpected car issues, Big O Tires consistently delivers fast, reliable, high-quality work. It's rare to find an auto shop you can genuinely trust but this is one of them. If you're looking for honest service, great communication, and a team that treats your car like their own, I highly recommend Big O Tires. They've earned a loyal customer for life!

Went in once for an oil change and never again. Bunch of rude dudes and took over an hour when I…read morehad an appointment.

They got my car in and fixed my tires in no time.... Thank you thank you ............ cool viewread more

These guys were awesome! Great friendly service in a timely manner!…read more Would recommend any time

I brought in my 1994 Yamaha Virago Special Edition 1200 cc Bike for a full service. It needed…read morecarburetor work, a new battery, oil change, filters, checking the brakes. As far as I could tell everything was done spectacularly. The bike has been riding great since. I don't ride a lot so I'll bring it back in 2025 for another full service. It's been a year now since the service and everything they did seems to be excellent and holding up well.

Had a terrible experience at Alpine tire, stay away. They took my wife car in on a friday at noon,…read moreand took it apart and said it need rear break pads and rotors. I asked can you turn the rotors instead of replacing them they said yes $450.00. I said please put new wiper blades on, did not ask for a price. They took the car apart and said they could not get the parts so my wife was out her car for 5 days. They said 750.00 was the price ripped us off. Very dishonest my wife lost work from her cleaning business for 5 days.

Love Miguel's Auto Shop! Trustworthy and reasonably priced…read more I even bought my current truck from them - a salvage re-build - but I feel totally safe because they worked on it. Much love to Miguel and his family, and I should probably schedule a oil change soon.

Our 2019 Dodge, Promaster 2500 broke down on our maiden voyage from Wisconsin to California. Had…read morethe vehicle towed to Miguel's on a Friday morning not knowing if they would have the time to work on the vehicle and get us back on the road the same day. To my surprise, they were able to get us operational the same day at a very reasonable price; great people/service I should add. Lovely family run business: clean facilities and friendly, knowledgeable staff. Thank you to Miguel and company for making a crappy situation palatable.

Faith in customer service restored! I was in a bad spot after driving from Denver. Jim got me back…read moreup and running within a few days. The best part was that whenever I called, they answered, and ontop of that, I received phone calls every step of the way keeping me updated with exactly what was wrong, and what they were doing. Thank god for people and businesses like this. As mentioned in other posts, yes parts are slightly more expensive but, that's the price for breaking down in the middle of the Rockies. Thanks to Jim and Shandra!

If I could give him 10 stars I would. Thank you for helping my husband and grandson get back on…read morethe road. Friendly service, fair price. We will definitely stop in again if needed. Recommend this location 100%

They don't give a damn about your time. Went in for an oil change as a Rent-a-car customer. Let…read morethem know I am already in a bind as the rental car company should've dealt with this. They assured me I was first in line and that it would only be about 20 minutes. As the only customer there, I believed them. Welp 40 minutes in, I asked for an ETA. Front desk employee, Mike, said "should be done any minute now" and one of the 4 employees standing around doing nothing went to check on it. They came back and let me know they just lifted it up and it should be 20 minutes... safe to say they completely forgot about me. Save yourself the headache and avoid this place.

Very honest business. Brought our sprinter rv in for break repair and turned out to be another less…read moreserious issue. Fixed it quickly and worked on getting needed parts quickly.

Deserve a zero. Worst auto service experience in 45 years. Completely incompetent employees. Will…read morebe suing if anything goes wrong. Avoid these cretans if at all possible. A simple oil change botched by an idiot asking google how to change oil while under my auto. Rude and overcharged. Choose any other shop.

While in Rifle, Co for my yearly hunting trip I was in need of a pair of tires for my truck after…read moreone of them got damaged on my on my way from California. I found Trujillos Tie Co which is a family owned business, they were able o get me my tires the next day at a competitive price and got me back on the road so I can travel back home with som piece of mind. They were very attentive, professional and hospitable on my arrival and went as far as to find m a comped ride back to my hotel after unsuccessfully trying Uber. Trujillo's tire is a class act and highly recommend this business for all your tire/ wheel needs. Thank Trujillo for the pleasant experience you provided me!!