Be careful who you book with, DO NOT BOOK WITH BRIAN. Or at least don't book with him near lunch…read more Scheduled a grooming appointment 1 month in advance, took leave from work, came in and had Brian tell me my appointment was canceled. He told me that he couldn't honor my appointment and that he already booked 2 other dogs in my slot that were coming in to be groomed in 15 minutes and could not take mine. I arrived on time and even recieved a confirmation text for my appointment a little over an hour before I arrived. It appeared Brian was having his lunch and decided to cancel my appointment, he was still chewing food when he walked in. I waited 40 extra min to see if any dogs were actually coming in to be groomed, why not, I was already on leave and decided to hang out with my dog in tge car for a bit. We'll, unsurprisingly, no dogs came. My assumptions were correct, Brian lied straight to my face and aparently wanted lunch. Pretty unprofessional. Be careful who you book with, DO NOT BOOK WITH BRIAN. Or at least don't book with him near lunch.

Yeah, you've got a staff member who is lacking in basic customer service. I'll order online and…read moreskip the store as I've seen this same person treat customers like cardboard, very rude to say the least at the previous grocery retailer.

We were enticed inside because of a sign warning not to tap on the glass for kitties, lol. John…read moreand I both got some cat love and picked up some toys for our own fur- babies at home! Wonderful staff & even better, loving kitties!

I can't say enough good about this store. They have a fabulous selection of quality products for…read moredogs and cats. The staff have always been willing to help me with any issues I have. They are knowledge and take the time to ​to fully explain any product and other options available. They've gone well above regular customer service expectations many times from helping choose foods for my picky dog to helping us decide on which leash would work best for our specific needs. Over the years there have been many instances in which the owner has spent time doing something extra for me. I will always recommend them and I try to solely shop for my pets needs here. ​​​

I absolutely love taking my pups to Posh Puppies. I have a 3 year old Australian Shepherd & an 8…read moreyear old Maltese/Yorkie. My Morkie visits pretty regularly, and Im always so happy when I pick him up. He's super anxious, but he is always spunky & playful when I pick him up. Today I took the Aussie for a clean up, and when I got there to pick her up she was SO HAPPY. Anytime I've taken her to other groomers, I've never been greeted by her like this. She was so happy and just seemed to be at home and comfortable. She's so soft, smells incredible, her haircut is perfect. She's beautiful It makes me feel so good knowing how well everyone at Posh takes care of my babies.

Exceptionally friendly staff; reasonable prices; and excellent grooming of our four Pomeranians!…read moreSaw other Poms there coming and going; they looked great, too!

Love Love LOVE this place, and the fantastic couple that runs this joint. I have been taking my two…read morelittle malti-poos here for over a year and Charity always makes them look great and follows specific requests (like no bows, lion face, etc...). I have also boarded the girls there for over a week, and I have never been able to leave them before WatchDawgs. Fantastic place, prices, service, and everything else you could ask for. I wish I could give more than 5 stars! :D

Took my two dogs there. One an Irish wolfhound and the other a greyhound mix. Both received baths,…read morehaircuts, nail trimming, and ear cleaning. I was amazed with the results. My dogs seemed very comfortable being there and they usually don't like going anywhere with anyone without Menor my wife around. They felt it as a second home. I have great faith in this place and I'm glad I brought them their for the services. Prices were very reasonable too. Especially for how much hair my Irish wolfhound had. Don't think I want to go anywhere else to get them groomed. I'm happy with Watch Dawgs!

Best customer service in the area I wouldn't go anywhere…read moreelse! Great selection for anything garden, animal and clothing you would think of!

You tell me - One star or two?…read more I didn't receive any service, even though they are open until 7:00 PM. I pulled up to the propane station at 6:42 PM. Unloaded my two propane tanks to be filled. After waiting three minutes when it was clear no one was going to help me, I decided to call, rather than load everything back up and go inside. I asked if anyone was working the propane station. 'No, Propane is closed,' she said. 'But you're open until 7. When did propane close?', I asked. 'At 6:45,' she said. 'Just now.' That's customer service for you at the Oak Harbor Country Store. Whoever was filling propane today wasn't around at 6:42, 6:43, 6:44, or 6:45, so it's closed. How convenient. By the way, there isn't ANY sign or other markings indicating that 'Propane closes at 6:45'. And if it were truly closed, why isn't the propane station locked up? Why is it possible for someone - at 6:56 PM - to just walk up and snap the photo I've attached? Propane is so heavily monitored and regulated. Certainly this is a safety hazard to leave the propane station unattended like this? It's now 7:03 PM. The propane station is still open; nothing is locked up. A woman from inside just came out and asked if I was hoping to get propane. I said, 'Yes.' She said, 'We're closed. You'll have to come back tomorrow.' I replied, 'Then you might want to lock all that up. It's a safety hazard.' I pointed to the propane station. She called someone to come lock it up. It's 7:07 PM now. Still unattended; still wide open. It's been unattended, wide open, unlocked for at least 25 consecutive minutes now. They call it Joke Harbor, for a reason, people.

Hairy's only 1 + he had a fabulous experience. When we got him back there was no separation…read moreanxiety. He was actually lyrical (woo-wooing). Calm. Your staff did an outstanding job and the prices are very reasonable. You are our groomer.

So I just had to do a review about how amazing their customer service is…read more I have not done a grooming service yet-scheduled but I did have a nail trimming. I have a 7month old Lab puppy, she is a wiggly monster. They were able to trim her nails in 5 min. They didn't shame me or make me feel bad that my puppy is a puppy. I couldn't wait to schedule an appointment-you can tell everyone there will care for your dog. They talked to Luna and I don't even think she barked because the attention they gave her- fabulous service! Oh and for a nail trim they let me do a walk in! I had been struggling trying to trim myself and her nails were getting knarly so they saved me!

I had taken my two dogs here for the past two years and had a wonderful experience, dogs always…read morecame home happy (a little stinky but happy nonetheless). My most recent visit, I boarded my two dogs for 8 nights and had given instructions to give my dog his anxiety medication once daily. Upon pick up, I was told he didn't receive his medication and specific wording from the worker (Colleen) was "it's as needed right" despite giving specific instructions for once daily AND the pill bottle saying the same. I called once I got my dogs home to ask why the medication wasn't given and the workers exact words were "I forgot" and "I just got back from vacation and didn't see his medication written on the board." She did say he got the med the two days she wasn't there and still charged me for those days. After giving it some thought, I decided that mistakes happen and I was willing to continue to board my dogs there for my next trip. I called to reserve them a spot and was told they were full. I called back to ask to be placed on a waiting list and the same worker said she would call me by the end of the day the next day and let me know if she had anything open up. I never received a call. At this point, it's just bad business and clear this worker doesn't care about the clients.

I entrusted the lives and well being of my 3 dogs: Roxy, Kal, & Bruce during our 2 night stay in…read moreLeavenworth to enjoy the Christmas holiday. I asked for Bruce and Kal to be roomed together, as I was told all 3 couldn't share a room, because Bruce has become very bonded to his brother since joining our family 3 years ago. They share a kennel sometimes and sleep together every night. We were surprised when the receptionist told us upon pick-up on Sunday that we couldn't room Kal and Bruce together next time because Bruce just lost it and attacked Kal. First they said it happened Saturday night, then upon further questioning, said they found him like that Sunday morning. Either way, I should have been contacted immediately. When they walked my poor boy out, his jowls were swollen 3 times their size!!! He could barely walk and just appeared to have been through the wringer. The woman said she bathed him "to get the blood off" but he still looked dirty and smelled so I bathed him when we got home. The water ran yellow with the feces in his fur. But they bathed him? he could barely even stand during the duration I had to clean him up. She pointed out a small cut by his ear but I see scratches all over his body, no open wounds, but on his forearm there was a red gash from elbow to wrist! Red, but not open. Like when you scratch yourself from an allergic reaction, like a mosquito bite maybe, except he can't reach there and if another animals, big or small, dog or even cat, got ahold of him, it wouldn't look like that. His face feels like Braille with all the small...cuts? all over his face. We are constantly asking "what happened to you???" Of course the people there said well it must have been his Bruce but he didn't have a mark on him. So Kal just laid there and took it? But wouldn't Bruce's mouth have some sort of wear if he tore up another dog? Knowing our dogs, we don't believe one bit. I have no idea what could have happened to him in there, none of his small scars point to any kind of abuse but you can bet I will never return to that facility should my life depend on it. It is sad a local business like that cannot be trusted for 2 nights!!! What about people boarding for longer?!?! It makes me sad considering I am a big supporter of small business but please reconsider when looking to board here. Get a tour, interview the staff-and the owner! He tried to word play us too but saying his staff was so upset about what happened to Kal...then why didn't you call me immediately upon finding him like that? And why does your story keep changing? I'm only thankful it wasn't worse and he has seemingly recovered well with some gabapentin and rest.

Although I haven't adopted with WAIF because unfortunately I discovered them only right after…read moreadopting our kitty at another utterly bad store/shelter in Clinton called Critters & Co. , I'd like to give a positive review to WAIF. My boyfriend and I learned recently that WAIF has a SPECTACULAR REPUTATION through neighbors as we chat with them about our recent adoption. They rescue animals on the island. One of our neighbors took me to the kitty cottage in Freeland next to the Healthy Pet shop. It's adorable. They do what they can with what they have as a non-profit organization and they do it so well. They keep their facilities clean and TAKE GOOD CARE OF THE PETS THEY RESCUE it appears. They work across the island. They have guidelines and seem careful about who is adopting and the kind of environment the adopters will be giving to the pets. The staff is obviously super caring. They have tons of information too. After seeing and hearing about WAIF, I can't help but spread the news about them and recommend them highly.

This place is awful. To deny a loving home to a beautiful animal because a staff person wants the…read moreanimal and can't take another one home, she is more than happy to keep the animal in a cage! I understand that COVID took a toll on staff members and shelters in the country, but to create such difficulty to adopt an animal is disgusting and wrong. I made the trek to Whidbey to go meet the animal, I knew it was just a meet. A test result needed to come back before the animal could be taken home. I totally connected with the animal and was very excited to begin another journey with a fur baby. Feeling good and couldn't wait - for the call that she would be mine the following week. Instead I was woken up Sunday at 8 a.m., this staff member telling me, this isn't going to happen. The animal was going to be too much for me. I wasn't the right fit, not a good match. Asking....would that be okay? WTF? I was so upset. Especially since the animal is still available 3 weeks later. Another review below, the same: "This place obviously doesn't want to find a home for its animals and would rather just keep them in cages and indoors."