Overcharging for Services, & being lied to on both visits!…read moreWe were charged $44.00 for a rabies shot for our Chihuahua which is fair, but we were charged $55.00 for a technician not a veterinarian to administer it. My total bill for a nail trim, & anal gland expression was $167.84. I would Not recommend this Animal Care to anyone.This is our 2nd. Visit since moving to Mount Vernon, from Scottsdale... & will be our last!

I had always enjoyed Dr Campbell and his office staff. He had cared for all my pets and my parent's…read morepets. He was no more expensive than anywhere else and he saved me a few hundred dollars when my little doggy (RIP) needed some expensive treatment. Then during COVID, it was fine that they would just come out and get my pet for service. I didn't mind because of everything going on. Those were some rough times, aye? But then things got a bit weird. Dr Campbell seemed to be gone but his website was the same. My mom said there was another vet there but things just felt weird and then, my poor little dog suddenly had a very painful medical issue and needed to gently be put down. Her condition wouldn't get better and was extremely painful. So I called our vet...and they would only let one of us in with her and they couldn't see us fast enough. I'm grateful that they were willing to let anyone at all in them but we needed two people able to go in. Either way, they couldn't see her fast enough. So I had to take her to one of the emergency hospitals. I didn't want to do that but they were amazing. That's a whole other review. Great, now I have to go see if I've reviewed that place or not already! Back to College Way... I recently got my service dog who's been in training for me for two years since he was a puppy. He's a VERY bouncy Goldendoodle. His passion in life is to chase tennis balls and then chew them up afterwards and then I get to throw them away before they get completely shredded. Well, he started to be less bouncy. He went out with my son to chase a ball but they were only gone a minute. He'd chased one ball and then turned around and wanted to come back in. Clearly he doesn't feel good. We've been going to Cedardale Vet to see the incredible Dr Leslie Pollock. There's another review I need to make! But she doesn't take appointments and she doesn't do in-depth stuff. I talked with her and decided that he probably needed deeper testing so I took him to College Way after finding that their website was completely revamped. There were new vets that folks seemed to like although some complaints about them adding stuff just for it to cost more. Well, let me tell you. First off, they got him right in. Secondly...I'm going to guess that anyone having issues with their front desk people is probably bringing attitude of some kind with them because throughout all the years from Dr Campbell to the now...the front desk people have always been top notch. Thirdly, maybe this is in response to previous complaints but the new people tell you pricing for every single step along the way and get your permission to move forward. Every. Single. Step. I have never had anywhere be as careful as they were. We saw Dr Pecaro and she was wonderful! She was gentle, efficient, knowledgeable, friendly and clearly loves the animals she's working on. She got my poor puppy on the way to wellness. He's got his silly bounce back already and I am very grateful! So while I had some hesitancy when things were a bit odd, I am feeling pretty good about taking my servicedoodle there whenever he needs in-depth care.

We have been going to Parker Way for almost six years. They have been able to care for our rabbits…read moreand dogs in a loving way. Our dogs do become anxious when they go but the staff are patient and caring. One of our dogs had a double TPLO surgery there and recovered really well. The cost was much cheaper than other vets in Snohomish and King County. Highly recommended them!

I called today for a male cat neuter estimate. I was given an up-sale of over $400 first and she…read morewhittled away at the price to $125, whew that was exhausting. I asked again what a cat neuter would cost without all the extras and I got some horrible attitude. She said she had worked there for 13 years, she was yelling at me at this point, and I remembered why I had stopped visiting this clinic a few years ago, it's office staff. Clearly this clinic is not going to change and upgrade its customer service skills. When I bring my pet in, I'm also your client. Personally, I cannot get past the office staff attitude. I thought giving them a few years to learn and improve might help, but the bottom line is the money line, and I will take my money elsewhere.

To HELL with this hack shop !!! I took My Dog in for a…read moreroutine teeth cleaning, and these so-called vets suggested taking one of her back molars out because they said it was cracked. I doubt it. I fell for it because they were supposed to be VETS AND take care of My Dogs. They're not supposed to run up unnecessary charges for things that are not necessary. Not only did My Dogs molar try likely NOT need to come out, they didn't even clean her teeth properly. I had to have them re-clean in less than a year. I also had to have a series of vaccinations done on both of my dogs which cost full price for three years rabies vaccination that I told them I wanted instead they gave me the one-year vaccination. I had to have that redone by my normal good vet in less than a year. I HATE THESE PEOPLE !!! Don't go there !!! I got my dog out of that office and immediately noticed that her teeth cleaned at all paid almost $3000 for unnecessary surgeries teeth cleanings and vaccinations that had to be redone in less than a year. I find myself apologizing constantly to My Dogs for taking them to this hack shop in the first place. I hope you get what you deserve in the end puget sound vet group SHAME ON YOU !!! !!! !!!

PS Vet Hospital has some of the best veterinary doctors and technicians we've ever met. Our pup…read moreneeded back surgery. Dr Brenna worked her magic on Guinness and it looks like he will walk again. Unrelated to the back injury, he developed a bacterial infection so he's been in and out of the hospital many times the last two weeks. He has had 10 different doctors and many technicians throughout his stays and all have been amazing. Thank you, Puget Sound Veterinary!

I've been taking my kitties here since moving to the Valley a couple years ago, and have always…read morebeen more than impressed by their service and amazing, loving care. Recently, my littlest cat was acting very weird and stopped eating over a period of a few days. I thought it might be because of the heat wave we were having at the time, but when she got increasingly lethargic and started hiding, I got worried and called Chuckanut Valley. They got us right in! After quite a bit of poking and prodding, not to mention a full panel of tests, it was determined that my cat was likely just hot. It was a pretty expensive diagnosis, but I was relieved it wasn't something worse. The doctors and staff here are always so loving and kind. And while their prices are definitely premium (aren't all vets?) I do appreciate they have prescription meds on hand when I need them for my pets, and offer discounts if you offer full diagnostic panels. I am so happy to have found them!

They had my dog to trim her nails. She had to be sedated cause she hates it. When I picked her up…read moreshe was lethargic. By the next day she is vomiting blood. I took her back and they said "correlation does not imply causation". It was all CYA. " not our problem ". The vet says he'll be right back. He goes out for 10+ minutes. I go to see what's going on. He was typing. My guess is that he is adjusting the report on the procedure. Ultimately my dog died. I'll never go back. And suggest the same for you.

MVV has been consistently amazing with my veterinary needs for my flocks of chickens, ducks and…read moregeese. From front desk staff to the doctors themselves, I am so happy for to have them nearby for the extremes; a chicken with viral and bacterial sinus infections, a dislocated goose toe and many other flock maladies. I know I will get the best service and treatment options for my birds at Mountain View Vet.

I thought this was a nice clinic. Everyone seemed kind and wonderful. We scheduled a Cherry eye…read moresurgery for our dog. The 3rd dog we have had to have this surgery preformed on. When she came out of surgery, it didn't look right to us at all. Well, let say it looked very different then then our other two dogs. The following day when Zenna went to finally got up to drink and eat some food, her leaning down to dog bowl all of a sudden her eye started to bleed badly. I got it to finally stop, I called the vet and left a message. Then later I brought her outside and as she was sniffing the grass to find her bathroom spot her eye started to hemorrhage. Just pouring out blood. We raced up to the Animal Hospital, where we found out the bleeding was coming from below the sutures, for those were still intact. So they stitched her whole eye closed to act like a bandage. I brought the ER bill to Mountain View Vet Clinic because obviously something happened during surgery and it was not a post surgery side effect, like the Dr claimed. Then he stated Zenna might have pawed or scratched at her eye. I said, possible, but she didn't and if she did, why would your sutures still be intact and the injury came from below it. The vet then said he is not going to reimburse us for the ER bill for his shotty surgery. Well, we will be collecting it in small claims for sure. So if you want unnecessary grief, someone who is not going to admit when they were wrong and your animal has to go through more pain. His surgery is subpar work and the owner himself will stiff you with the bill of his negligence then bring your animal here. I'm kidding, for the love of animals avoid this place. Even down to her complementary nail clipping, one side was way longer then the other. Keep your animal away from Dr. Sargent the owner of Mountain View Veterinary Clinic. Just because your good at the board game Operation doesn't mean you're going to be a good surgeon. Bad business!

Long story short, i now drive an extra half hour to my new vet because Animal Care Center is not…read morethe care my pets deserve and the amount of money i pay for the service. starts at the rude front desk. They don't even answer the phone during normal business hours. About 5 years ago this place was fantastic and the front desk was friendly, i recommend them to my friends. not anymore, we have all switched. also, the "tech" appointment is nonsense, the tech comes and gets your animal, no vet, and you are not allowed to go back with the tech. not allowed to ask questions because they are not a vet, just a tech. you would need to make another appt to ask a question?? bye

I was told yesterday that my dog Sophie was not going to be taken care by the vets there Mar. 19, i…read morehave the wellness plan with them . She is due for heart worm bordetella lepto vaccine and her teeth cleaned. The plan is paid as Feb 16 now i get to get to go to another vet and pay out of pocket for these services .when i had it covered by there wellness plan. Its not fair and if I cannot get the services I paid for I will go to the small claims court to settle this matter. Patricia Cameron Mount Vernon Wa.

Love this clinic. In a time when vet clinics are getting bought out by private equity this is and…read moreindependent vet that is affordable and patient focused. I have had multiple animals spayed and neutered here as well as other care. Never felt rushed out and service was kind and caring.

This office is rude and very unprofessional. They were super rude to me. If they can be that way…read moreto a person with a voice imagine how they treat the poor animals.

No one visits a vet ER for fun but while my purpose in being at Pet Emergency Center was stressful,…read moremy experience there was outstanding. Every staff member I encountered was kind, friendly, patient, and helpful. One thoughtful woman went out of her way to bring a bowl of water for my dog (who was not the animal needing care but could not be left at home alone). The doctor who saw my injured cat was generous with his time, answered my questions thoroughly, and had a good sense of humor. Staff members did their best to make sure I did not miss my return ferry and even gave helpful advice on where to find a decent latte at the crack of dawn. When it came time to pay I was expecting a bill in the mid four digits- after all, this is ER care at 3am on a weekend- but the total was shockingly low! I even asked if they had forgotten to add in his bag of meds! The fact that affordable, quality emergency care like this exists is deeply heartening. Winston's eye is, knock on wood, healing well and the care he received was top notch. Thank you so much, PEC team, for helping to make sure my chunky tabby doesn't turn into a pirate.

The staff bent over backwards to help. Didn't really figure out what was wrong with my cat, but…read morethey tested & gave me pills for her nausea & I know they did their best. Just wish I hadn't had to take the day off & her problem wasn't solved.