Lots of help for selections and good sale items…read moreLove the repotting service Come on Wednesday for senior discount

Surprisingly staff not very knowledgeable or friendly about gardening and coffee shop expensive…read moremistake. Came in with my mom to get some help with spring plants and gardening tools. Went to the help desk, asked about specific plants. The staff person just pointed and said, "go in there" to the greenhouse. Went there, was told, we just sell houseplants in here, go outside through the automatic doors". Went outside, no one, not one person out there. We walked around for a bit, still no one. Gave up and decided we could find help online and at another nursery. The coffee shop. Great idea, poorly managed. Saw some senior group had taken all but two tables and a couple of chairs for their get together. I found two chairs against the wall for my mom and I, but no tables. Made our order, sandwich and egg bites- they are brought in prepackaged from an outside company. I had to walk back and forth from my chair to the coffee counter to check on our drinks and warmed up sandwiches. After 20 minutes, have one drink and cold sandwiches. Had to go back since they forgot a drink. We ate a few bites of our sandwiches- threw away the rest. No more interest in getting the order right. Also saw one of the staff people counting out cash onto the counter next to the coffee machine. Cash and coin I believe should not be placed on counter space next to food or drink prep?

What a beautiful nursery! My parents love coming to visit or shop for their own garden here. Got to…read moremeet the owners and they really are such a lovely couple! The types of plants they have, the variety, and how they have it organized or arranged on their property, with various zen places and artwork, and music is inviting and peaceful.

They are not nice. I almost didn't want to get my stuff from them but they were the only nursery to…read morehave it. They were very rude , no hi or how are you. I paid and said thank you and got nothing in return. They don't want your business so bring it else where!!

An absolute jewel of a nursery amidst the hustle and bustle of a busy mall. It has its own small…read moreshop with outdoor plants strategically placed to lure you in to the store. The outdoor is very artistically designed with art pieces and decor. Now you step in, you will be greeted by indoor houseplants for the minimalist to maximalist plant lovers, garden decor and essentials, plant and garden care products, planters and other artsy tchotchkes. Everything is so beautifully placed; it's hard to leave empty handed. If you are a plant lover, enthusiast, hoarder or anything in between, this place is heaven. I bought a begonia maculata (polka dot begonia) at their 50% off tropical plant section. It was $19 and a good sized plant. The store people are super-knowledgeable and friendly. They answered all my questions about tropical indoor plants. Next time I come to the mall, I will probably come here first. :)

I ordered a gift card from the website and haven't heard anything about it being mailed, despite…read morethe website indicating they mail within 1 day. The charge went through but I don't have a confirmation and no indication that it was mailed. I've called this number several times but no one answers during business hours and the voicemail is full. 206-729-7388 I have emailed the customer service email 2x at this address and left my phone number to get this resolved. ravennagardens.uv@gmail.com I love this store and visit every time I'm in from out of town, but I need someone to get back to me and I have no other way to get ahold of anyone. I do not think you should sell gift cards online based on this experience when the process is not great for online purchases. Would someone please get back to me?

Nice selection and great customer service. We were slow to decide, but the staff was very patient…read moreand helpful. Really like our new pots.

Great selection, awesome service! Found here everything I was looking for, and the owners are…read moreextremely helpful and knowledgeable. I am more into terra cotta, but their glazed pots look awesome as well! Great value for money! Definitely recommend!

We spent two hours here just browsing outdoor ceramic pots in all sizes, fountains, statues, and a…read morevariety of wind chimes, wind spinners, and basically anything and everything you might put around your house or in a garden area. We ended up buying three large outdoor pots and a small table-top ceramic pot. Hubs was thrilled to get some broken ceramic pot pieces for free (he has a plan). Service was friendly and helpful with loading and securing the large pots for travel. We will be making time to come here again!

The customer service is impeccable. There were a few hiccups with my order arriving, but the…read morecommunication was excellent and the owner went above and beyond during the whole process. During the shopping process, the owner offered to turn on and run any fountain I needed and was so helpful pointing out options. He really knows his stuff.

The plants of the nursery are of different varieties and are healthy, The service is excellent…read more Very helpful and we were given tips and recommendations regarding care .

Lael's Moon Garden is one of the most special nurseries in the Pacific Northwest. The gardens are…read morebeautifully designed and peaceful to walk through, and the plant selection is incredible. They carry an impressive collection of rare and unusual plants, including one of the best selections of Japanese maples I've seen anywhere. What makes this place stand out is that it's not just a nursery--it feels like a botanical garden you can explore. The staff are knowledgeable and clearly care about plants, soil health, and helping people find the right plants for their space. Every visit I discover something new. If you love gardens, rare plants, or Japanese maples, Lael's Moon Garden is absolutely worth the trip.

This small nursery has been around for ages and I have great memories of coming here for a…read morelast-minute Christmas tree, or to check out their farm stand for seasonal fruit and interesting snacks. My recent trip resulted in an impulse buy of a jar of the best mango chili jam and the most beautiful strawberries. You get a level of quality and service that bigger stores would never provide. For example, they will re-pot your plant for free (if you purchase plant and pot from them). And they offer container design to help your plant placements benefit the most from their environment. These are amazing perks for a novice gardener like me! They also offer delivery which is great for getting tall plants or larger/heavier orders home, and have master gardener clinics on Saturdays from spring through summer. Pricing can range from relatively affordable to pretty high - just depends on what you're looking for.

Great selection of indoor plants, found every type I was looking for and more! Owners are super…read morehelpful at advising on plants too and how to take care of them. Lot of pot selections too, and they will repot them for you here in store as well. Plants and pots are priced reasonably overall. Would highly recommend!

Always happy to come here for gardening supplies, we've also gotten our Christmas tree here for at…read moreleast 5 years. Staff are helpful and the quality of products is great!

On April 22 I made a conscious decision to go in to urban feed and garden to purchase a tree for my…read morewife's birthday, instead of going to a box store to support a local business in my neighborhood. I paid about 40% more for a tree, a one inch caliper hornbeam in a plastic pot. The tree had a little bit of leaf burn on its new growth, but I chalked that up to being root bound in a pot, so I purchased the tree. I was landscape contractor for years, I have planted hundreds of trees so I planted this tree giving it the best possible chance for survival. With regular watering the leaf burn continued to spread, even though I held off on fertilizing the tree, until it showed signs of some growth so I wouldn't burn it or shock it. Last week I pulled it out of the ground because it was completely dead, when I did there was zero root development. Anyway, I know from experience that sometimes new plants just die but when I was running a landscape construction I warranted every plant I ever sold to a customer. If a plant died within the first year, I would replace it. I could usually bring these plants back to the vendor and exchange them for a new one, but those were real nurseries like Gurneys or Molbaks. I called this nursery and explained what I've written above and they told me they couldn't help me, I even asked if they would just give me another tree and they declined. We live in a different world, where accountability and responsibility are foreign to a lot of people. I won't be going back to Urban And garden.