Austin does a really great job with my dog. He is very kind and caring. Also he is very efficient…read more The space is well appointed and clean. They're response with booking appointments.

They were great with our shihtzu terrier. Look forward to…read moreour next visit!! He came back looking and smelling great!

I have been taking my dog to be groomed for almost 6 years. The high rating comes from my dog who…read moregets excited as soon as I stop and then pulls me to get inside. Every time I have dropped off or picked up the dogs are all happy and getting along. All the groomers are happy and welcoming and I think that positive energy calms the animals. The grooming areas always look as clean as they can be given the work and the dogs all look beautiful. I highly recommend Details and know your dog will love it too. Maggie and "BUDDY" Psilopoulos

Good luck even trying to get them to return a phone call. If too busy to take on new customers the…read morecourtesy of a call would be nice.

Took my senior dog for a nail trim and file today. Went so well. Everyone was so nice and his…read morenails are great! Thank you

I used to recommend this place to everyone. Not anymore…read more After three years of loyal business and bringing both of my dogs here, what I experienced recently was completely unacceptable. I dropped off my senior dog, who's nearly 12 and has severe anxiety, for a scheduled grooming. An hour later, I got a call saying they couldn't groom him because he didn't have his updated rabies documentation.... which is completely understandable. What's not acceptable is that they let him sit in a cage for an hour before contacting me, fully knowing they wouldn't be grooming him. If the paperwork was missing, why not send him home when he was being dropped off. When I asked, calmly, why he had to sit there for an hour unnecessarily, the staff member on the phone was rude and condescending. No real answer -- just attitude. I had someone pick him up immediately. Meanwhile, they went ahead with grooming my younger dog. I had given very clear, written instructions: bath, haircut, and anything else she needed. When I picked her up, it was obvious she had only been bathed : not groomed. I asked why nothing had been trimmed on her back or ears or butt, and they told me, "We only did her feet and belly because some clients get upset when we do too much." Seriously? If I wanted a foot and belly trim, I would've written that. I wrote "haircut." This is the second time I've paid for a haircut and received a glorified bath. But even that wasn't the most upsetting part. I've been coming to this location for three years -- and I didn't recognize a single staff member that day. It looked like a team of overwhelmed, disinterested kids who didn't want to be there. One girl was elbowing a dog on the grooming table to hold it down while another shouted at it to stop moving -- clearly frustrated and rough. They didn't even realize I was standing there, watching. To top it off, my senior dog was just in two weeks ago for a nail trim -- no one asked for rabies documentation then. So what changed? Honestly, it felt like they just didn't want to bother with a larger, older dog who requires more time and patience. Then the icing on the cake: later that day, my boyfriend got an email saying we were unprofessional -- and that they'd no longer be accepting our elderly dog. Not both dogs. Just the one that requires more effort. That told me everything I needed to know. This place used to be professional, trustworthy, and kind. Not anymore. What I witnessed was chaotic, careless, and borderline abusive. I'm heartbroken and disgusted. I will never be bringing my dogs here again -- and I wouldn't recommend anyone else trust them with theirs either.

I'm so incredibly happy that we found Jessica. We were very spoiled in Virginia having a Master…read moreGroomer as a dear friend and moving where we didn't have a ton of dog friends. We have an older Shih Tzu with health issues who really needed to be groomed, Jessica took good care of him and he came home happy and relaxed. That's when we decided to take the rest of our zoo ( 3 rescues who had horrible lives prior to joining our pack). They too came home looking amazing! They were also very relaxed as well. The true sign for me - texting pictures to my friend and getting back a positive message that "the kids look good, happy you found her!" The entire concept of this business makes me feel comfortable! They compost the pet hair, the website is inclusive and they are giving back to the community! Check them out!!

I was in the area, and I wanted to get my dogs groomed. They happened to have a cancellation and…read moregot us in! I want to say my groomer was Jessica, but I am not positive. She did a fabulous job and talked to my dogs in a high pitched loving voice, which is exactly what I do. She immediately went to the floor to my dogs (they are 5 pounds each), and she was trying to make them comfortable. I loved it. I felt comfortable. I also told them that their Yelp account was unclaimed and told them they should fix it. THEY ARE OPEN AND GREAT. My dogs were happy. I was happy.

My dog had a great experience here. They groomed her very well and she did not get anxiety while…read morevisiting! She's visited twice so far. Staff are friendly and accommodating. Prices are comparable to other locations. Be sure to book early - they are very popular so it may be a few weeks before you get an opening!

I highly recommend this place! It's a small business right in the parking lot behind frosty freeze…read more I dropped off my pup for a haircut/clean up. I had been shaving/grooming him at home and totally botched it. I was so happy to be able to bring him to the professionals! He looks like a brand new dog. I paid $95 + tip for a full groom/cut, which may be on the higher side. However, I did botch him so he deserved the spa treatment. I have no issues coming back so they can continue to make him and my other two pups look amazing!!!

Canine Behavioral Services helped my German Shepherd Dog, Gunny, lose weight starting with a 2…read moremonth stay at their facility. While there, he was able to socialize with other dogs (other than my pack) and people which he wasn't getting at home as I live in the woods, so to speak. Gunny returned with a renewed spirit, more energetic and social and walked easier on leash without so much pulling. Canine Behavioral Services continues to work around my schedule with weekly visits to teach us humans how to properly interact with our pets and to teach us what they're saying. If you have any issues with your dog, whether it be pulling on leash, weight problems, anti-socialization, aggressiveness, etc, I highly recommend Canine Behavioral Services as your solution! Rich Nocera Sandy Cabral Hope Valley, RI

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

We threw a curve ball at Susan with no available water or table and she didn't flinch. She handled…read moreour 120lb matted Great Pyrenees like a champ. Orion looked and felt great after Susan's groom!

From the owner: The Snazzy Schnauzers is a new take on mobile grooming! I come directly into your home and care for…read moreyour dog. Don’t worry I will clean up as if I was never there! Because I’m in home your beloved dog is more comfortable. Less stress on them and you will be able to know exactly how your baby is being treated!

An amazing store! We have been coming to Critter Hut for close to 13 years (starting at the old…read morelocation by Stop & Shop). Our most recent purchase was about 2 weeks ago. We bought a Skink Lizard and Jeff, the sales associate was so incredibly knowledgeable and helpful. My son loves his new pet and named him zucchini. We also just had some issues with our fish aquarium and fish. Again, Jeff guided us on what needed to be done to clear up our problem. Having such knowledge and nice staff is why we keep coming back. We love Critter Hut! Thank you.

Pets welcome what more do you need to know? Food, environments treats, crickets, meal worms, fish…read morefresh water, bird and so much more for you to love. the owners support local shelters and will go out of their way to help animals and their human friends to be happy together. They also have books and treats that help support the local shelters on the counter.