Great customer service. Guys were nice and helpful. The store has boxes and all of the other…read moresupplies you need to ship something.

These people are always so rude. They act like they don't want your business. They keep your back…read moreto you. They don't even acknowledge that you're there.

Bigger guy at the counter is a complete A-hole. Used to come here regularly to drop off packages…read morefor my small business, and was never given a problem as I packed my own parcel & provided my own labels. Never needed assistance until today, as the box that I came with wouldn't be large enough to fulfill all contents & required a shipping label. I came in with an already packed box, along with other items I was hoping to purchase a mailer for. My mom came with me, as I'd need help carrying items in the store. We had a few questions regarding the shipment, including insurance for the package.. We never got an answer to any of the questions, just a blank stare. Instead of giving me the mailer as requested, this man began cutting my box open, I assume, to put both packages together in a larger box. He didn't say a word, ask for permission to open it, or even let me know what he would be doing with it. My mom asked that he be careful while slicing through the tape to avoid damaging any of the contents inside. This man immediately began making condescending comments towards my mom, and asking "is this your package or hers?" in a strange tone, as if she didn't have a right to ask questions. He did end up grabbing a bigger box from the back and started loading everything inside. We wanted to be sure that all of the contents were included in the box, as I had a bunch of small stickers inside that would keep falling out. Not only that, but we wanted to be sure that the package was secure, as the "new" box had previously been taped and cut open. Some more comments to my mom: "are you an overbearing parent?" & "please do not touch the package," after my mom tried making sure the box was secure, and mocking her whenever she laughed uncomfortably. The last straw for this man, I guess, was when my mom reached for my package (that was sitting on the counter in front of us - not in his hands) in attempt to add more tape from a roll that we brought with us. He picked up the box to slam it on the counter, told her to take it, then told us to leave. I wish I could've given this place a good review as it was a convenient solution to fulfilling my orders, but realistically, this place doesn't care about you or your shipments. Staff is not friendly or helpful, and in my opinion, is only in business to make a quick profit. This place is a bit unorganized & very time consuming if you are looking for any kind of assistance, or planning on using them as a label and/or mailer provider. Only good as a dropoff location in my experience, and a lot easier to get the job done without actually speaking to the employees. They don't want to help you.

I stopped in to get a passport photo…read more I was greeted so warmly. I loved meeting the two employees. A very kind gentleman and his dog Bailey. I'm ready pleased with my passport photos and the kind hearted service. I would definitely come back again!!

Great first experience here... the staff was helpful etc. What brought me here is the availability…read moreof a physical address to have my mail delivered to rather than just a post office box number...

Lived in Philly for a short period and needed a reliable mail service since I traveled a lot at the…read moretime. Fishbox was always professional, organized, and offers great services including Thursday at home delivery of your mail. The ownership is great and highly communicative. Definitely recommend if you are in the Philly area.

Awesome owner, service, convenience, and price!! The only…read morefeedback is I hope they're able to expand with a location with customer parking.

Yesterday, I had a wonderful experience at the Southampton UPS Store. I'm always happy with their…read moreservice and the friendly staff, but yesterday was especially exceptional. I called late in the afternoon to inquire about having dishes packed and shipped to Tennessee. The manager, Shahzad, was very kind and quickly scheduled me for 4:00 PM. When I arrived, the store was quite busy, and Shahzad was finishing packing another customer's items in the back. When it was my turn, he invited me to watch the packing process. It was unexpectedly fascinating -- I learned a lot about the care, attention to detail, and effort required to pack fragile items safely. While I was there, the UPS driver arrived around 4:30 to pick up several boxes. I didn't catch his name, but he was very positive and friendly, with a warm smile. He mentioned he had already made 200 stops and still had two more hours to go -- and yet his attitude never wavered. It was uplifting to be around such cheerful, hardworking people, especially with all the negativity we often see in the world. I didn't stay to watch the second box get packed because I completely trusted Shahzad to handle everything and ship it out by the end of the day -- and he did. His professionalism, patience, and kindness really stood out. I will definitely keep doing my business at Shahzad's UPS Store, and now that he explained the shredding process, I plan to use their shredding services too. Wishing Shahzad, the UPS driver, and everyone at the Southampton UPS Store a very happy, healthy, and safe holiday season. They definitely earned it!

NOT helpful. AT ALL. Also not friendly. Going to one of the many other locations in the area.read more

We had a huge statue to pack and ship halfway across the country. They took two and a half hours to…read morepack it perfectly safely and created a boxing situation to get the job done. They were pleasant during the whole thing and so helpful!

I wanted to return a package back to Amazon. The product was inside the original box they told me…read moreto pack the box inside another box before they would take it. Needless to say I went to a different ups store they did take the item for a return to Amazon.

Do not ship from this Location!!!!…read more This is the second time I have dropped off a package and had it not be picked up from the store by UPS to start it's delivery journey. (last time it took 2 days to leave the store.) They have no clue why it didn't get picked up or even where it is. The tracking (11/3) just has it as received by the store before the posted "last pickup" time...it has disappeared into a black hole? been stolen? lost? Save yourself trouble and visit another location that has their act together. (11/5 update- my package finally shows it was picked up today & is on its way- glad they found it and it is moving along)

They are not transparent about expiration date on additional insurance. They bury details in the…read moreend of the contract, which they don't show you or tell you. They did not reimburse me even when I showed receipts for items. I had no idea there was an expiration date. Do not purchase additional insurance or better yet, don't trust their service. I will never go there again. They lost a loyal customer with their lack of transparency. Bad business practices and they know it.

I had to come here to get my fingerprints as a part of a job process. I made a very easy…read moreappointment online when I arrived to the store I had no wait and was taken straight to the back. The worker who assisted me was very helpful and explained the process to me and it was an In-N-Out process. I was in there no more than 10 minutes. The store was well stocked with other items, and I love the fact that they had several people working that day, which made the line move quick. Overall, even though I don't live in the area, I definitely would recommend this place if you live close by and need to have fingerprints taking for a job. They also offer other services .

Excellent service , greatly recommended! Always very…read morewelcoming and very helpful ****************************************************++++++++++