I love that this place has plenty of stock. In the past, most of the staff is friendly, energetic and helpful. Recently there's been a shift and it looks like possibly a lot of turnover? It's unfortunate. I think it's important for people to understand when they're in the service industry, their energy really affects the overall energy of the rest of the staff and the clients visiting. We can feel the negative energy immediately . I know we all have things going on in life, and life is intense right now. Because there's a lot going on in the world right; clients are looking to escape life's stress, if even for a moment. I also work in the service industry and I understand that many people shop and visit locations to escape and they will choose places that are more fun to purchase what they need versus sticking with a place where the energy is down. Maybe the problem is the staff? Maybe the problem is the Management, which makes the job not enjoyable for the staff? Maybe the problem is the owners? If it's a trickle, where the problem is at the top then please fix it because it's affecting your bottom line or it will as people choose other locations. I've been going to this location for a few years and the energy recently shifted from a fun place to visit to where people feel depressed and the energy feels toxic. What happened? Even the security person was off. read more

This was one of my favorite dispensaries. They have a great selection and the consultants are friendly and knowledgeable. I use to go every one or two weeks to stock up. The reduction in stars is for unreliable, inconsistent and non communicative delivery services. I recently went on medical leave and am confined to home. I attempted delivery four times over four months because I love the selection and staff at the store. The first time I received a call from the store saying they couldn't deliver it that day. I told them their page said it was deliverable to my area, they said they couldn't at that time. The second time my order came and was well- packed. Third time my order was cancelled several hours after it was made. Fourth time I received notice that my order was cancelled late the day after the order was supposed to come. The Pottery is still a great dispensary if you are able to go in. However, If you are a medical patient and rely on delivery for your meds, you may want to try Goat Global or Erba who are more attentive to delivery. read more

The service, selection and value of this shop is pretty great. It was pretty busy for a Tuesday evening. They have good selection of flower for an affordable price with tasty and fruity flavor. Ask about there $10 8th if you don't have a lot to spend read more

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This local dispensary is filled with excellent choices but, what makes it truly special are the budtenders, especially ERICA !!!! She is incredibly knowledgeable about every product they sell. She asks the right amount of questions in order to steer you in the right direction! Many of us use cannabis for pain management and she totally understands and her suggestions were brilliant . I loved this place before I worked with her and NOW, I am over the moon! Thank youuu Erica for helping me today! Highly recommended ;) PS They have great sales and fair pricing... read more

Great quality and value! Large selection Effecient knowledgeable staff (thank you Erika!) Front row parking No complaints here!!! read more

Avoid. Bud tender was rude, beside not making me feel comfortable. when comparing prices he suggested I should go buy where it a better deal. I wish I got his name because I would like to buy him lunch for suggestion to shop elsewhere and save my time and money. read more

My favorite place to go to! They have a huge selection. So many options I don't know what I want to choose

Fantastic place in the heart of Mid City. Been swinging by for years. Excellent selections. Great value. Especially their promos. Thanks to Erika for saving the day and I appreciate your hustle while acknowledging your ASL talents. read more

Great selection, AWESOME prices, and I can't say enough about Chris. He is the friendliest, most amazing dude ever.

My boy william is the goat great guy, telling me good information about wax really helped me out with future purchases‼

I love the pottery. It was mg first time here and christian n and nick c were super helpful in my selection on some disposables and edibles and very informative. The price point was very economical based on location. Was a little out of my way but i will return just because of these two friendly dudes. ,uum read more

The selection of cannabis is great. And I had an incident about returning a defective product and they told me that I maybe bought in another place. I have been a client for 4 years . read more

Honestly just had a bad experience with the guy that works there, very rude and inpatient he was rushing me to make a purchase,keep in mind the store didn't have other customers atm so really no reason for a bud tender to be rushing a customer. I Hope this is brought up to the staffs attention to avoid making customers uncomfortable of shopping here. Even the security guard on shift had a bad attitude::/ read more

Erika hooked me up with a new strain that I love. Very friendly, knowledgeable, etc. etc. etc. She rocks!!

Love everyone here! So kind and helpful! Great staff - Chris and Christian are the best'

Was my first time there and the guy helping me seemed like he didn't want to help even though there was like 2 other customers. He seemed like he just wanted me to get my stuff and go. I asked about certain products because the other shop I go to didn't have it and he would just open the drawer, look real quick and tell me they didn't have it. Then he charged me full price on everything even though the sign said 40% off for first time people and I told him it was my first time. I might come back but not sure left a bad experience for the first time being there. read more

My favorite dispensary, and no other even comes close. Great stock of quality brands and service and prices from a genuinely knowledgeable and compassionate staff makes the Pottery a real standout among the generally dismal state of southern California dispensaries. Perhaps the most telling aspect of The Pottery is that all of the budtenders have been warm and welcoming to me. If you are older than fifty, you are probably all too familiar with the insulting and patronizing disposition of some of the big-name dispensary's staff towards seniors. It is one of the primary reasons I'm curtailing my cannabis budget. But the Pottery will actually treat us middle aged folk with respect, and that is priceless. The Pottery is LA's best dispensary! read more

Spent $100 and The Fig Farms herb is dry as hell and hard to smoke. I went to exchange it and was greeted by a fairly nasty girl saying all sales final. She said you wouldnt return a bad bottle of wine, and I said of course I would and I would get a decent wine instead. DiSAPPOINTING read more

LOW RENT, this place used to be so beautiful rude staff, bad selection, arduous wait process. don't bother read more

such a great place! always very warm and friendly and knowledgeable staff. great selection especially my favorite PLUS brand gummies. and best prices i've ever seen - often a promotion going on. 10/10 recommend. read more

We think this place is great! They have a great selection of merchandise for those who are both looking for pleasure and pain relief! The staff is kind, seemingly honest, knowledgeable, helpful and downright likable read more

I've been going here for years... Loyal customer who continues to go back because of the quality products for good prices. But I've honestly had it with the customer service as it is clear they only care about making money and not their customers. Let me explain... It started with pre-ordering for 4/20 as I am a member and they released their deals a day early for us. I knew it would be crazy so I figured I'd make it as easy and as quick as possible. I submitted my order around 6pm-7pm on 4/19. I arrive at the shop on 4/20 at around 2pm. My order hadn't even been printed let alone the product separated and ready. I was told "We have been busy". Right... Mind you there were PLENTY of orders sitting there, ready for pickup, despite being sooooo busy. Then I get overcharged $11 because their website, Point of Sale/Inventory system, and receipts don't convey the same information. I came back at 8:50pm because the line was long all day and instead of being caring and understanding and acknowledging the issue was on their part, I get talked to by a guy named Chris, like it's crazy I'm coming back in and bringing this up and like I'm in the wrong. He was very condescending and even tried showing me his screen like that's a way to handle a customer issue caused by the business itself. And this is after the security guard wasn't even going to let me in, despite arriving before 9pm, claiming they were closed. Nowhere is it posted on the storefront, the website, or the app that states the store closes 10 mins early. They advertise they close at 9pm. My text for my initial order said the store was open from 8am-9pm. They just wanted to go home early and that was evident. After explaining my issue to the security guard, she began to answer questions as if she was knowledgeable about the product, POS, pricing, and discounts, which she was not, but kept trying to be defiant to prevent me from going in. She finally realized she had no business answering these questions and let me inside to wait for a budtender. This is after the same security guard denied entry to another customer because of another issue the business caused. All he wanted was a product that he asked for but wasn't put in the bag, although he wasn't charged. She was extremely disrespectful to him when it would have took ZERO effort, time, or money lost to take care of him and they would have had a customer for life. But he left saying "You just lost a customer" because of the way he was treated. So I'm not sure if this security guard has permission to take care of customer service issues but if she does, she handles them horribly. I really hope he posts a review somewhere about his experience but just witnessing and listening to it, he handled it the right way and was completely correct and got treated like crap. And on top of all of that, they have a point system that you can never use or redeem because the store is "always 40% off". Which has always made me suspicious because no other dispensary or store does anything like that. Marketing ploy? Possibly. I don't know for sure but combine all of this and I'm over it. Now they lost 2 customers because this business fails to understand how to value and do right by PAYING customers and by not providing the simplest customer service that would have cost the store absolutely nothing. It's a damn shame but I know I can find the great products from KIVA and Glass House Farms at almost any dispensary. Good riddance read more

I'm quietly becoming a regular at the Pottery. Today my man William made it happen for me with a couple of great deals, along with very knowledgeable conversation about cannabis culture. read more

They've amazing weed (HIGH TIER ONLY THOUGH) however their prices are disgustingly high. 2 grams for $28 that's ludicrous unless you want 2 grams of their boof weed. Which you might get for like $23 which is still insane. I understand it's Cali and prices for everything will be high but this shop is unreasonable. Plus the Ounce they sell for $150 ($110 if you're a first time patient, IS GARBAGE, they don't even let you smell that weed, that's how you know it's a scam, they claim it's the same percentage, then you want to take their advice cause you think they know their stuff however it's all about making money for them (which I understand) Customers deserve more than that. Plus they make the biggest deal about I.D I got my Paper I.D straight from the DMV cause I lost my old I.D so I bought a new one, I go into the shop one week and everything was fine, I came back 6 days later and they made a big deal and made me wait kept checking for bs... This is a shop with good weed but the prices are exorbitantly HIGH and the customer care is WHACK. As well as convenience read more

The Pottery - 1 Ounce for $150 (This is MIDDLE TIER AT BEST and it smokes HARSH) - Cannabis Dispensaries Near Me - Los Angeles, California

Christian Allen Hands Down Best Bud Tender Very Knowledgeable And Nice 10/10 stars!!!

Clean nice shop. Staff was nice. I asked the woman behind the counter to recommend me the strongest best pre rolls. I paid 80$ for 1 pk of 5 pre rolls (minis) & 1pk of 5 mini prerolls of stiiizzy brand. Bruh. Is like I told her to recommend me the shitiest prerolls u have. They were so ass and for the price I paid ?? And ik is not her fault but the brand "sluggers" something like 3 out 5 were clogged waste of fucking money here TAX TF OUT U HERE read more

The place has all the best selections. From flower, vape, edibles, gummies, and drinks. This is a 1 stop shop that is well priced all the way around. read more

The pottery is the freaking best. REALLY GOOD DEALS AND REALLY GOOD EVERYTHING. ESPECIALLY a girl name Cathy. Very knowledgeable. You ask shell answer. I hate to roll. So i always buy the pre rolls and the edibles. EVERYONE must try all the Glasshouse products and Forbidden Flowers product. YOUR GOING TO LOOOOOOOVE IT. Get the CMYK 10 pre roll. Great freaking price. This place is looks nice and fancy. Wish i can give them a million stars. Lol read more

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I haven't actually physically been to the store yet, but I did want to leave a review on their product offering and customer service. Without going into too much detail I ordered delivery and there was a bit of a mishap, but they immediately made it right and more than accommodated me (I'm so sorry I don't remember your name of the main gentleman who helped me!) As soon as I'm able to drive again I'm definitely going to check the shop out in person. Their website is nice, the staff go above and beyond, and they have a great selection to meet both my husband's and my needs. read more

Went here yesterday to reward myself with some new greens after a busy day. Budtender at the counter was super relaxed and let us browse independently and answered questions whenever we had any. I can't remember their name but they were a shorter Latinx who wore their hair back and had some tats. Showed us some indoor greens that were packaged the day before. Got myself some KIVA gummies ($20), an eighth of XJ-13 ($45), and some KWIK Ease (THC beverage, $10). Got the 20% off FTP discount and it came out to about $81 after taxes. Haven't tried the gummies or beverage yet, but I'm currently vibing on the XJ-13 and it's great. So happy to find some fresh bud! read more

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Dope shop, super clean and well maintained. Good products and really fire flower but super expensive. Out of towners might wanna check it out but if you are a daily customer I would look for some deals elsewhere. read more

The Pottery - Cool bags - Cannabis Dispensaries Near Me - Los Angeles, California

They sell products that don't work and will not exchange them or do anything for you to help. The manager was rude and condescending. I spent $300 less then 2 weeks ago for multiple products. 3 out of 5 of them did not work at all. He said I could've brought them back within a week. I was waiting to see if they all did not work. Will not be coming back here. read more

One of my favourite dispensaries in LA! It is very clean, chic, and the staff is wonderful. On a rare occasion I come across someone that isn't quite as eager to help, but it's not that big of a deal. Most everyone there is very pleasant and has good recommendations. I come here every week or so to stock up. The biggest plus for me here is that they accept credit cards (even AMEX)! I recommend checking out their daily deals on Weedmaps- sometimes you can get 10-20% off. They have a very extensive range of products and brands. Some products here can be quite overpriced, but there are other more reasonably priced options as well. I've tried both the high-end prices and the more inexpensive. Expensive isn't always better. My favourite brands they carry for green is Henry's, CRU, and then The Bloom Company has great disposable pens. Henry's also has great 4-packs of half gram pre-rolls that are very convenient, discreet, and great quality. For edibles, they have so many great flavours and options! The gummies and drinks are the way to go for me. If you like chocolate, I would recommend the KIVA bars! Overall, I would definitely recommend checking this place out. They have a great range of product, and I'm sure there's something for everyone here. They have great first-time patient deals as well! read more

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So, today I try them again. I saw they had Garlic Starship on their site and I wanted to try it. I get there and what am I told? "Oh, we're out of that. You must've been looking at our delivery site" FUCK YOU! In 2021 dispensaries are STILL practicing BAIT & SWITCH?! Is it just to get people into your store? That type of shi*t is disrespectful to customers. What if I paid for them and drove all the way from Long Beach just for you to tell me "We don't have it" I'm sure all you'd do is shrug your shoulders and say "We're sorry" read more

The Pottery - I can add it and buy it....but you don't have it?! - Cannabis Dispensaries Near Me - Los Angeles, California

Great staff and quick service. Parking was easy and right in front. They also have amazing deals for 4/20 and a loyalty program. read more

I definitely recommend The Pottery. Great service, Always. I've been a customer for 2 years. Glass house and a few others are my FAV. They have different deals weekly and you earn points as well. I like to let my points stack up so I can get something FREE! Stop by, you'll be glad you did. :) read more

Save your time and money. I placed an order online for over $100 and I never heard back despite calling and emailing the company. I've used the same type of company in the Bay and it's always smooth sailing, I'm a reliable customer and I tip well but this place just lost business because of how unprofessional and nonresponsive it is. Avoid at all cost. read more

I was having a crap day and don't live on here his side of town but in the need to escape I found my way here. Nick not only totally was the chilliest, kindest guy around... he totally helped me get what I needed to help make my day better! Nick is hands down a reason to come to the Pottery. The store was very clean and well stocked! I'm so happy I ended up here today! I will be back for sure! read more

The Pottery - High end flower... beautiful packaging... - Cannabis Dispensaries Near Me - Los Angeles, California

The store looks really nice... and that's where it ends. Everything from the unprofessional staff (even for a weed shop) to the usual wait of 20 mins when the only parking they have is 15 mins feels like a bad dream. read more

Stopped here on the way home from Santa Monica to scope it out. One of the best dispensary's in the city! You're NOT over paying for the look, feel, or environment. Unlike other spots I've been in scoping out packaging design. If you're looking for a solid location in Mid-City , even to break uP^ the drive on the 10, this is the ONE! read more