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    Sensi Retail

    4.6 (8 reviews)
    Closed 7:30 am - 9:50 pm
    Updated 3 months ago

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    6 months ago

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    5 months ago

    Great product selection, chill vibes, good prices. My girlfriend and I are shown love every single time. CAN'T GO WRONG!!!

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    2 years ago

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    2 years ago

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    Catalyst

    Catalyst

    3.5(18 reviews)
    1.8 miArlington Heights

    My favorite spot. Everyone is always kind, welcoming, informative, and super helpful. They're…read morealways on point with the recommendations too. It's clean, organized, and aesthetically pleasing as well. There's always deals going on and a decent, quality selection. Always a chill and positive vibe coming here Also please add Space Gem Belts on the menu!

    Idk I used to be about this place because it's the closest dispensary to my apartment but when my…read moreID expired it was as if no one knew the correct protocol to proceed with but they all had a general sense of what to say, but no one was on the same page about it. One guy told me they just need the receipt that says I paid to renew it, I go online and renew and print out the receipt. The next day I bring that and I meet someone else who tells me they can't accept the paper. They said It needs to be a printout receipt FROM the DMV. A budtender with blue eyes and a security guard were the ones that told me this. They were nice. So I said "cool I'm going to the dmv tomorrow and get it I'll see you guys tomorrow". I knew the exact paper they were talking about. I go to the DMV, which I had to do anyway and take care of it, get the paperwork they asked for and go straight back to Catalyst to get me some weed I've been trying to get all week lol when I come back I ask for the budtender with blue eyes and a new employee I've never seen before tells me they just left. So I tell this person my story and what the previous employee told me and she says she can't accept the receipt from the DMV. Verbiage is very important when it comes to documents and it was like everyone had a general idea of what to say but no one knew how to respond when the documents were presented. I don't understand how they can ask for me to present a "receipt" and then not to accept the receipt. The girl told me I needed to bring a paper that showed an expiration date... idk how that was possible because my ID was expired already which is why the initial instructions they gave me was to just bring a "receipt" that showed a new unexpired ID was on the way but when I met someone new that didn't know I had been there days before, the expectation that was set was suddenly thrown at the window. Verbiage when setting expectations to a customer is important and it seemed like people knew general policies but were quick to say no when they were unsure rather than trying to figure out details. I honestly don't know if I want to return once my ID comes in the mail this week lol , everyone seemed to know what to say but no one seemed to know what to look for or do and I'm just disappointed. What a let down lol Aside from that, the prices are good and the location is nice but the team should really communicate better with one another as well as probably come up with a guidebook on how to properly set expectations so everyone is on the same page and I'm not coming back just to hear I have to go on a new side quest just to buy some weed. UPDATE: the receipt was never able to be used for entry The budtenders confused a renewal receipt for a lost ID receipt which caused the confusion.

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    Sensi Retail - cannabisdispensaries - Updated September 2026

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