Love Michael but so darn expensive!!!! Love his skills and attitude! I do wish I understood their pricing structure of their stylists...seems hard to know what a single process, partial foil, root touch up, toner, double process, full highlight....and the like to spend less but maybe that's the way it goes? read more

Prices are good, but their turnover for hairdressers have been pretty high (found one I liked them, but is no longer working there ) so I won't be going there anymore as I like to find a regular hairdresser that I'm comfortable with. I did use a different hairdresser here before and had a bad experience here with a different hairdresser. read more

The Professional Stylist Forum - What I wanted - Hair Salons Near Me - Andover, Massachusetts

See all

Jessica did a root touch-up, I left with soaking wet hair. She seemed disinterested & didn't even bother to finger dry it. When I mentioned it to the receptionist while paying, she suggested I use a paper towel. WORST experience. I had also tried Jessica before for highlights. She started, but then 2 other stylists took over. At my 1st visit, owner Anthony recommended a Keratin treatment. So gave salon another chance. When I returned, he seemed surprised since I don't have frizzy hair. He forgot to plug in the treatment cap, realized his mistake after 40 minutes, but pretended it worked. I offered to wait for him to fix it, but he made no effort and only seemed interested in taking my money. read more

First time here, got a Groupon which was an excellent deal. Hair cut by Michael who was nice. I like my haircut. No complaints! Overall would recommend. Will update if I get my hair cut there again. read more

See all

This place is the worst! People warned me not to go there, but I went anyways. I can't believe they're in business still. They changed their prices on me three times. They completely ripped up my hair. It's going to take years to grow out. Then they blamed me because I wasn't wearing a silk bonnet at night. They put a lot of pressure to buy their own products also. Do not recommend at all. read more

Michael and his team were top of the line. It was by far the best experience I have ever encountered at a hair salon. Friendly staff, amazing work, and beautiful salon! 10/10 recommend checking out this place. I can't wait to go back. read more

The Professional Stylist Forum - Hair Salons Near Me - Andover, Massachusetts

If you want to feel extremely uncomfortable while getting your hair done go to Jacqui. I have never felt like someone didn't want to do my hair more. Everyone else at this salon seems so nice and welcoming. This Salon is also very beautiful and reasonably priced. I would highly recommend it, if you could avoid Jacqui and Jessica. Both indifferent and rude. read more

My first appointment with Jessica was awful. For some reason she didn't care to take care of me on time while hanging around, was unwelcoming, and cold. I had to remind her to deep condition my hair and add more layers. Doesn't seem to like her job. I was going to give her a 2nd chance, but she had my 2nd appointment changed to her day off. I went there today to find out she did not put me in the calendar and was not scheduled to work today, although I was told to come in at 2pm. Very ignorant and unprofessional. Why would anyone treat a customer this poorly is beyond my understanding. At least the lady in front was professional and apologetic. read more

Front desk was super kind and welcoming the one star is for her. I came here for my last two cuts and loved it. Barbie doesn't work here anymore so I went with Micheal. They sat me in a chair that wasn't even cleaned yet someone else's cut hair was all over it. Basically rushed my haircut, also when he was cutting didn't make sure the cape even covered my body my hair was falling all over my hands and phone, I had to move it myself. He didn't ask how to part my hair, ignored what I wanted in the photo I showed him, didn't offer to show me what it looked like with a mirror or offered to curl my hair (that's the great customer service I got last time and with a Groupon for the same treatment blowout/haircut and this one was full priced) ended up with an unblended choppy cut. Waste of $95, if you're a person of color I don't recommend to come here you're probably not going to get a great cut and great customer service from the stylists. read more

The Professional Stylist Forum - Cut from Micheal - Hair Salons Near Me - Andover, Massachusetts

Michael and Maggie did a nice balayage on my dark hair. They did a wonderful job! Definitely recommend Michael if you're looking to get your hair colored. It was quite expensive, but overall it looks great. read more

The Professional Stylist Forum - Balayage - Hair Salons Near Me - Andover, Massachusetts

Jacqueline is the absolute best! She has been cutting & highlighting my hair for almost 7 years now. I don't trust anyone else with my hair!! read more

They don't answer phone calls or emails..don't honor the price quoted. I suggest you use Groupon instead..

Went to the salon three times...each time I was placed with a different stylist. The only time I was happy with my hair was when Michael did it - he's a fantastic colorist and I highly recommend him. The most recent time I went back, the stylist didn't seem to understand what I asked for, and when I left, my color looked exactly the same as it did when I came in - roots and all. I called the next day and they were very accommodating...she gave me a few more foils, but the color really hasn't held up well. I normally get a partial foil every 10-11 weeks, but I had to go to another salon about a month after to get my roots touched up. read more

I am not happy with the outcome. Explained to Michael what color I wanted. Actually had an exact picture. No couldn't do that. Not happy with color. In addition felt like I was passed around like a basketball. Would not recommend read more

Michael and Joanna are an amazing team! I'm always very happy with my hair! Highly recommend!!!

I spent 4.5 hours there. My hair was over processed to the point that there was severe breakage. My clothes were damaged by the bleaching dripped down my back. My scalp was burning during both of the two bleaching applications, (told the first one wasn't enough), and I was told that was because I use box coloring. When I complained about the short pieces I was seeing during the blow-out, I was told, "It's only in one spot". I was also told, "you may want to get a good conditioner; your hair is very dry." There was no apology from the stylist. I was asked by a manager, "How much do you want for your ruined clothes?" In the end, I wasn't charged for the day, but I was devastated, and it will take me years to rejuvenate my hair. read more

Have not been seen there yet. Have an upcoming appointment in a few weeks but spoke with Terry at front desk she is great. This will be my first appointment with Michael.Thanks Terry read more

I'll start with the positives.... Peggy at the front desk was very sweet, and helped me to get an earlier appointment time so I could squeeze in a color with my cut. Also appreciated the glass of wine offered by one of the friendly male stylists. The two male stylists were actually both quite friendly. Unfortunately, I was super disappointed by the cut and color I received. I requested a long bob with a very subtle, deep burgundy ombre. After rushing through the initial color process (adding the color while my hair was soaking wet in the sink), the stylist (Maria) realized the color wasn't anything close to what I had asked for/showed her photos of, so she re-mixed the color and repeated the process. The color was still way too bright (like... light pink), so she re-mixed it and reapplied it AGAIN, this time actually making sure to apply it to dry hair so it would set better. Then after three tries, she decided it was close enough, so she moved on to the cut/style, which she also rushed through. She said I was "too tall" for her to reach my ends while I was sitting (I'm 5'6 and my hair is like... shoulder length), so she had me stand up to cut my hair, which I thought was odd. At the end, she started styling it with the blow dryer. My hair is very curly, so I asked her probably 4 or 5 times to style it with a flat iron once it was dry, however she didn't acknowledge that, and just finished with the blow dry. Twenty minutes later, my hair was already frizzy/wavy, so I had to flat iron it myself. The whole process took over 3.5 hours, and wasn't finished until after 8pm. The cut is choppy and uneven and just looks ridiculous when straightened. Just to add insult to injury, now a few days later, the color has half washed out, and I'm back with that bright reddish-pink color I did not want. Despite using color-safe hair products this past week, the color has bled out a ton (ruining my white towels...). *Update- I called and spoke with Peggy (again, lovely) who was very empathetic and offered me an appointment with a more experienced stylist (Maggie) to get it fixed, which I was very appreciative of. Maggie fixed the cut and the color, and my hair looks 10x better now. Thanks, Maggie! read more

The Professional Stylist Forum - Hair Salons Near Me - Andover, Massachusetts

Joanne Melonas is the best stylist ever!! I have gone to Joanne for years. My color is always perfect and natural. She really is an expert. I get many compliments on my hair thanks to Joanne. So glad she is in her new space at Stylist Forum. This salon is great. read more

Went here after reading so many great reviews and seeing so many beautiful pictures. Unfortunately, they did not do what I asked. I went in with 5 pictures of what I wanted, which was a very subtle balayage that was a medium brown to compliment my almost black hair. I let her know I had never dyed my hair before and I was very nervous. At the end of everything my hair looked more like blonde highlights that very clearly cut off halfway up my hair. She also barely styled it. She curled my hair in 10 minutes or less. She didn't even straighten my hair first, so my roots were so frizzy and the curls were banana curls that she promised would look more like beach waves. I looked like a poodle. I was honestly so depressed about it. I didn't have the heart to tell her I completely hated it. I feel like my hair is completely ruined and I also feel like they did not put in the effort I deserved. On a positive note, everyone was very polite and I got a discount on their products which was awesome. The front desk lady was just fantastic. read more

This was an extraordinary experience. I had an appt elsewhere but that fell thru so at the last minute I walked in. I was coming in for a color and cut the day before my parents would be laid to rest. They were immediately compassionate. In fact, not only did they take be right away, while I was waiting for my color to set, the owner, Anthony, handed me flowers. He said, I looked like I had a rough day. Extraordinary act of kindness from someone I don't know. The color and cut by Michael hit the spot. Very talented person. I encourage you to go! read more

Thank You Selina for my amazing Eye Lash Extensions. I was a little nervous but after your consultation I felt great about moving forward. I love how you will customize per client. You explained everything so well that it helped me decide what I wanted and what I didn't want. I love your space it was comfortable and immaculate! So happy with the results. Thank you!!! See you in 2 weeks. read more

Had an appointment with Michael yesterday and was thoroughly disappointed with my experience. I came in for a balayage, and showed him a reference picture of what I was looking for (this is usually the first question stylists asks their clients). I showed him a picture of hair that was maybe three levels lighter than what mine is now, and told him this was the "end goal". He basically laughed in my face, and told me "yeah I can't make this happen for you today. Honestly I'm not sure this will ever happen for you". Okay? (He's wrong), but I was honestly shocked at how rude he was to me and the fact he actually laughed in my face. Despite his constant digs at me and my "rough damaged hectic hair", I continued to keep smiling and being polite to him, hoping he'd get the hint and take it down a notch. Nope. Like most advanced stylists do, he was multitasking and was seeing multiple clients at once. Myself, and probably four others. Which is fine, except for the fact that he did not seem interested in putting his effort towards me at all. He left me sitting in the shampoo bowl with a soaking wet head for almost an hour. (No product was sitting, I was already shampoo'd and conditioned.... literally just a wet head hanging out by the sink while he helped his other clients) he never once gave me an update on how long he would be, or check in with me to see if I needed anything. After about an hour with a soaking wet head at the shampoo bowl, he took me back and finished my appointment. There was absolutely no difference to my hair than what I came in with, and at check out I was charged $280!!!!! Thank goodness I had a gift card because I did not receive anything close to a service being worth that much. My entire appointment he spoke down to me, tried to make me feel uneducated, and made continuous comments about how "bad" my hair is and how "I have a lot going on" and "how could I let my hair get this bad". Worst customer service ever! Little tip for you Michael- if your income relies on the tips you make, you should try being nicer to the clients proving that for you. Will never come back. read more

I was a loyal customer of this salon for about three years. That has since changed. I began seeing George for single process color every 5 weeks and loved every moment with George. George was funny, friendly, innovative, and professional! Next thing I know George is gone for education. Good for him. I am recommended to be placed with Michael here on out. Fine, I see Michael and it's already more money. By then I think I am at their new location in Dundee park. Next appointment I paid and booked for with Michael-but Michael literally did NONE of my services. He came over to say hi, and someone else mixed and applied color, and ANOTHER assistant rinsed and dried my hair. Wtf? I'm paying for a master stylist (Michael) and he doesn't touch my hair once? They lost me after that. I miss you george! They also don't use ANY color barrier so I always left with terrible dye stains. I would not recommend based on my experience but maybe this is just me. read more

So I LOVE this place. I originally found them on Groupon and will definitely be back! Jacqueline was my stylist and she was so welcoming, listened to exactly what I wanted (even let me scroll through all my Pinterest saves to make sure I got just what I was hoping for). I was spoiled with wine and even a hand massage while my color was being added. It was my first time doing Ombre and I'm so glad with the result. It looks so natural and beautifully blended. Jacqueline was so attentive with my hair and knew exactly what she was doing (which is important to me because my natural color is red so it takes some extra expertise). Looking forward to going back :) read more

The Professional Stylist Forum - Wish I got a before but this was the after photo with my Ombre, Cut and style :) - Hair Salons Near Me - Andover, Massachusetts

Very attentive, educated, professional and kind service. Coworkers worked well with each other when consulting about skin complexion and hair tone. For my sisters farewell to Hong Kong prior to New Years, they read my email to help my sister and I celebrate with prosecco, hand massage, makeup application, highlights, cut, and style. Thank you so much for a wonderful Friday night and for staying late with us. We felt very welcomed and are grateful to have a special night with just us girls! read more

The Professional Stylist Forum - Before and after. L2 partial foil and cut with stylist Haley. - Hair Salons Near Me - Andover, Massachusetts

See all

I love the PSF and especially Michael my hairdresser. Will be back and love the new salon.

I walked in looking ragged but left with the most amazing haircut, color and style. Michael is an artist!! I've been to so many high-end salons (Newbury Street regular) but I will never go back after this experience. This is the best haircut and color I've had in years. Joanne, the colorist and Terry at the front desk were lovely and welcoming. Thank you all for such a wonderful experience! read more

I had an Aromatherapy Facial today by Chris at the Forum. She is terrific, one of the best facials I've ever had. Tranquil room put me in a meditative trace. So relaxing. Chris explains each step she's doing throughout the process. She helps with whatever skin type you have-what's best. I also had an eyebrow waxing. She was so gentle. I cannot day enough about The Forum. All of the staff are friendly and courteous, helpful suggestions for treatments styling, or products. Most importantly the Forum and their staff are very professional, yet fun. So pamper yourself to a day of beauty with Chris and staff. A special shout-out to Michael best hair stylist!! read more

I love coming here... I really do only because of Maggie. If it weren't for Maggie and how amazing she is I wouldn't come here. The other stylists are nice but the support staff is terrible. Walked in today, no on was at the front desk, they were out smoking. Maggie asked what I was getting done and when I told her she was really confused. When I confirmed the day before the request for hair cut, single process, a style, and a makeup application - they clearly forgot. So now Maggie has to do all of it because they let the makeup person go. I love this place I truly but I have a hard time coming back when they forget everything. Oh yeah and thanks for asking if I would like something to drink??? read more

The Professional Stylist Forum - Amazing hair and makeup job! - Hair Salons Near Me - Andover, Massachusetts

The guy who cut my hair was so nice. He was sweet and what not, but my hair looks l so awful. Literally been crying since last night and don't wanna go to work today. I went in cause I wanted a straight cut above my collar bone. Not layers just a straight cut. He said if you get a straight cut it'll look too heavy, I wasn't sure what that meant so he started cutting it and doing these weird movements saying he wasn't layering it. Basically my hair is literally missing pieces has no flow or nothing . I have a huge hole in the back and ugh it jut looks so bad. read more

First of all I would like to mention this salon has too many names. Studio 52? Forum? The professional stylist forum? I was disappointed with my haircut and blow out. My stylist was nice but not good at blow drying and didn't seem to check cut to make sure sides matched. Girls working at salon were all too engaged in gossiping about their social lives and others, instead of impressing this new client. I would never return. I had to go home and restyle my hair. read more

In the 20 years of my life that I have been paying for my own hair styling, I have never found a hair stylist worth staying with throughout the multiple moves. This one might be it! Maggie was incredible! She was very knowledgeable, friendly, and most important of all, made my hair look beautiful! She also gave me a free sample of a dry shampoo after I mentioned that I was concerned about not liking my current product. Upon re-booking, she offered me the same Groupon rate, and I can't wait to go back to see how gorgeous she can make me look next time! Oh, and did I mention the free hand massage while I waited for my color treatment to finish?? read more

The Professional Stylist Forum - Eyebrow serum - Hair Salons Near Me - Andover, Massachusetts

I normally never write reviews but I HAD to after visiting this place on Saturday. I purchased a Groupon after reading a couple of reviews about how good it was and let me tell you, it EXCEEDED my expectations. I went in there at 11am for a "wash, cut, blowdry and style." The salon was very clean and chic, and everyone was SUPER nice. I booked with Maggie, who was absolutely AMAZING, so knowledgeable and literally went through step by step what she planned on doing with my hair. She was so personable and made me not want to leave the place. In addition to the unbelievable job that she did on my hair, because normally every salon I go to is just "ok," they give you a complimentary hand massage, wine/water/coffee (obviously chose the wine) AND a complimentary makeup application with any service. Not going to lie, I have never been to a place where I truly felt like some sort of celeb. In short, absolutely LOVED it here, and I am going to make this my new salon, even if it is 30min out of the way haha. So worth it, and I encourage anyone who is questioning it to check it out...and ask for MAGGIE, you WILL not be disappointed. :) read more

Have been going here since before they moved & have always loved my experience. The last few times I have been, there has been NO hot water. Getting your hair washed with freezing cold water is unacceptable for the amount of money they charge for services. The last thing my stylist needs/should have to do is warm up water in a jug... This has been going on for quite awhile & the reasons as getting old. Part of the service is a nice scalp massage while the wash your hair. They can't wash my hair fast enough. Until they fix this issue I wont be back. I have referred many people but I wont anymore. I would give zero stars but that's not a choice...Very disappointed read more

I'm so excited that the world's BEST stylist is here at the Forum!! Joanne Melonas has been cutting my hair for years and no one is better than Joanne! She recently left Salon Invi for the Forum and is really in her element at this terrific space - everyone is so nice and the salon is clean, bright and really a fun place to relax! You can always reach her at (978) 783-3963 - she's an amazing stylist and I always get great compliments after she cuts and colors my hair. Her styling techniques are better than anyone I've visited in Boston, LA or NYC! Go see Joanne - you'll be thrilled that you did! read more

The worst haircut in my life. Not just my personal opinion. They failed to do the basic of the basics. They can't identify the haitype according to which they need to do the hairstyle, ignored all the comments from the client. They don't even know what's a face shield, which been used for decades in regular hair salons so hair don't cover your face. And on the top of everything didn't even ask if I wanted my hair washed or just sprayed with water before cutting it. Cut on dry hair. Just a nightmare! read more

Bought a Groupon to have a full color and cut here. I am so happy I did! I walked in and the place is very cool. The wonderful stylist was very kind and professional and funny. (I suck at names but I want to say it was Jessica) I sat in her chair showed her a picture of colors I like and told her to have fun. She did a perfect job and I love it. Rebooking gave me the chance to get the Groupon rate again so SCORE! I can not wait to go back. read more

Curly wild hair and Lisa gave me one of the best haircuts I've ever had. Really cool atmosphere,the space is gorgeous and everyone is engaging and inclusive. I hate salons with miserable or condescending stylists, you know what I mean? I don't want to be ignored by the person holding scissors to my head and Forumis is like the polar opposite. I felt comfortable, I had fun and I got a smokin haircut. I left there feeling good about myself. read more

The Atmosphere is wonderful and I loved my haircut! Going back in may for a trim. I had Charlene and she was fantastic! Highly recommend!!