A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.

I can't thank enough Mesa properties/ Verenice and her team for managing my properties for the…read morepast 6 years . They always go above and beyond to make sure my property is being taken care of while trying to keep expenses as low as possible. Mesa property is so honest and trustworthy , they are all about taking care of their customers . I highly recommend Mesa property ! They are the best

Working with Mesa Properties was truly one of the best experiences we could have asked for during a…read morevery emotional time. After my husband's parents passed away, he inherited the home he grew up in--a place filled with so many memories. We had never owned a rental before and felt completely unsure of where to begin. From the very start, Mesa Property gave us reassurance and peace of mind. They walked us through the process with patience and confidence, and we could tell their system was thoughtful and well-established. Esteban and Verenice, in particular, showed such genuine care and compassion. They understood how much this home means to our family and treated it with the same respect and attention as if it were their own. That meant everything to us. By the end of the process, we didn't just feel like clients--we felt like family. We are truly grateful for their support, guidance, and kindness during such an important time in our lives.

Beau is amazing. Loved when we rented a house from him. Have a great overall experienceread more

Beau is amazing! Always provides great customer service! You will not be disappointed.read more

Thank you the Provest Realty team for always following up in a timely manner with our concerns. You…read moremade it very easy to lease one of our units in such little time. Glad we chose you as our property management Hesperia . Thank you

This is the worst rental company I have ever worked with, would not speak to us by phone. My…read morehusband is a veteran and they even were very unprofessional with us and lied and told us that they got a hold of the owner and he said no to a pool, they never spoke to them and threatened to evict us. They are such a bad rental company if you don't have to work with them don't. You will lose your money. They try and keep it and charge you for everything. they charge you a monthly fee for filters that they never showed you how to do the installation even after they said they were coming to help. They do nothing but take your money. This is the worst company. They were so bad that they lost the contract with the owner because of their lying and rudeness..

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

Literally everything has gone well! From service, to value, to professionalism, to communication, &…read moretimeliness! Chad has been amazing & we are lucky to have found him/this company. Our condo was rented within a couple weeks! We just don't have the time to manage our property ourselves. Chad & PPM have been godsends! Would definitely recommend!

Melanie was great during our application process. She answering our questions and made the process…read morefast & easy. Thank you for your help Melanie :)

This has truly been a great experience. This was my first time working with Provest, and Melanie…read morewas absolutely amazing. She was incredibly kind, responsive, and supportive throughout the entire process. I sincerely appreciate all of her help and guidance. Overall, it was a wonderful experience, and I'm very grateful.

My Partner and I had such a great experience working with Astrid throughout the rental process…read more From the very beginning, she was incredibly kind, patient, and responsive. She took the time to answer every question we had and made what can often be a stressful process feel so much easier. What stood out to us the most was her dedication. Even while she was on vacation, she continued to communicate with us and made sure we had the information we needed. That level of care and commitment is rare and truly meant a lot to us. We always felt supported, informed, and valued every step of the way. If you're looking for a property management company that genuinely cares about its clients, I highly recommend them, especially if you have the opportunity to work with Astrid. Thank you for making our experience such a positive one!

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Me and my family stayed at one of these cabins in Big Bear California. WOW what a great experience…read morethe fresh air on the balconies (yes multiple that over look the lake), the beautiful cabin interior, the fun with the kids playing golf and shuffleboard, and wildlife watching from your front yard(including bald eagles flying overhead). This place was a perfect retreat in the tall pines just minutes walking from the lake!!!! I couldn't recommend staying here more!!! What are you waiting for go book it, we'll unless we want it then its first come first serve!!!!!

My review is as an owner of a rental cabin in Big Bear Lake. For years, we had been with one of the…read morelarge property management companies on the mountain with very lackluster results. Not much rental activity except in the winter, damage to the property that went unreported by housekeeping, and just the general vibe that our small cabin was a very low priority for them. Finally, we made the decision to change management this summer after we completed a remodel. I found Leanne in a Big Bear FB group online along with several other PMs who responded to a post I made about looking for new management. Leanne was the only one who provided helpful, tangible information when she reached out to me. We spoke and then I decided she and SkyHigh cabins would be our new managers. The onboarding process was smooth and detailed. They are extremely professional and walked me through the different stages of getting ready to "go live" on the various platforms they use. It took about 6 weeks to get everything completely switched over. But when we did go live in mid-October 2025, all I can say is WOW!! We've had 12 reservations made in just over a week's time! We didn't have 12 reservations in the last year total with the old company, so this has been very, very exciting for us. Aside from all of that, Leanne, Jennifer and their team are very communicative and helpful. If you are looking for new management, I cannot recommend them enough. Just do what they tell you to do, use their vendors, and follow their lead. They have figured out the algorithms and rental platforms to such a degree that your property will actually start to pay for itself. We were on the verge of selling our cabin, but now, we will be able to hold on to it. Call them today!!

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

After working with RPM, I can promise you that hiring them will be the BEST decision for your…read moreproperty! Specifically, Bella C. was the saving grace for my property and my sanity. I had been tossed around two horrible property management companies and awful contractors prior to finding RPM, and I was not in a position to trust another company. However, RPM has completely restored my faith in ethical, efficient, and professional management not through talking the talk but consistent effort, clear communication, and simply getting work done. Bella went above and beyond for me and my property more times than I can count. She truly does care about your best interests and advocates for you every step of the way. Bella is not only incredible and knowledgeable at her job, but is an all around fantastic human. I truly would not have been able to survive or navigate renovating and renting out my property without RPM. I also want to give a shoutout to Espy H. who manages my property on the day-to-day. She keeps me informed and is extremely patient when I ask a million questions. I know my property is in good hands with Espy & RPM. I am so proud to be represented by RPM! So please reach out and acquire the peace of mind knowing your property is taken care of by the best in the business.