I originally used The Pump Master to install a new Intelliflo pump, which Victor did a great professional job. Then I had Victor come out for an automation issue, which we resolved quickly.Most recently contacted him about a heater issue, and he called me and talked me through some troubleshooting steps, at no cost, which worked and saved me a house call! Great customer service!! thanks Victor! read more

Victor at Pump Master Pool & Spa provided incredible service on my 33+ year old pool equipment. Redid all the filter plumbing including new valves and check valves. Very reasonable pricing and top notch installation. Thank you, Victor read more

Knew I was in good hands with Victor. From reaching out to him and getting a new pool pump it took about 48 hours.

Victor did a masterful job installing a new pool/spa heater and Dig auto-timed water fill device for me. I received several quotes but in the end- went with Victor because of his transparency, honesty and willingness to explain everything patiently. From the beginning Victor took the time to answer all my questions very clearly and thoroughly, walk me through how my pool equipment functions and also provide a reasonable estimate. The work was done thoroughly and Victor even tightened up/fixed a few other issues in the course of installation. I would highly recommend Victor and Pump Master for any pool equipment installation. Also- would recommend installing a Dig device like Victor installed for me if you have chronic issues with overfilling your pool like me. Has already saved me money. read more

Thank you Victor for solving our water feature issues! You are amazing and quickly diagnosed our problem from just looking at a picture we sent you. Thank you for locating the part which is quite old and having it ready for the repair. We appreciate your knowledge, experience, efficiency and honesty! Thanks for making my day by fixing our water feature! We will always recommend you to our friends & neighbors! Esther read more

I'd like to share my super positive experience. 1) Service was needed to replace my aging pool sweep motor as the bearings were worn out. They were super swift to arrange a rapid visit to assess the issue and order the best replacement pump. 2) Quality of the work was top notch as was the brand of pump recommended and installed. It's now much smoother and quieter. 3) I would say that this is THE best experience I have had from a qualified, reasonably priced, and highly informed technician. He pointed out how the new motor would perfectly support our pool plumbing design, layout, and function for years to come. read more

Victor and his team came through again! Our 25 year old heater finally went belly up after some rats decided it made a better home than their usual nesting spot. On Wednesday Victor came out to assess the issue. Thursday he gave me a quote. Next Tuesday, the heater was installed and up and running. In less than a week Victor salvaged our pool season. Always very communicative and follows through. read more

As a realtor, I was in the process of prepping a client's home for sale. The sellers wanted to use their existing pool service technician to inspect the pool and equipment. His assessment indicated a heater sensor was bad and said he'd order the part. However, after repeated follow up from the client, he failed to follow through. My client was tremendously stressed from the overall poor customer service. I contacted Pure Pool Solutions, whom I've used in the past. However, since the property was out of their service area, the owner referred me to Victor, who was previously employed with her company. Victor not only answered his phone, but said he would respond at the day end to assess the pool and equipment. Upon his evaluation, he determined that the heater stopped working because of a PSI safety sensor that had been triggered due to a clogged filtration system. Victor & his technician cleaned the filter system, and everything was back up and working. Based on our overall experience, Victor's promptness in responding, his honesty and ability to quickly assess and resolve the issue, I would highly recommend Victor's service! read more

Victor is the best! He always replies quickly and generally makes it out within a day or two. If he can fix something on the spot, he will, and he won't try to price gouge you. He's excellent at his craft and pleasant to work with as well. Call Victor! read more

We used the same pool company as the previous owners and were unhappy with their communication and protectiveness with any issues. We used Victor to help with some repairs, and decided to use them for our pool service. We are so happy we switched. Victor and his team are honest, and actually check your pool equipment and notify you of any repairs or issues. They are communicative, reliable, and trustworthy. I'd highly recommend The Pump Master for all your pool needs! read more

I was absolutely astonished by the way Vincent went out of his way to recommend and replace my pool pump. He was extremely efficient, gave me advice and even made a second trip to my home when I told him that I thought something was wrong with the pump. He always arrived on time, which was blessing, because I have a very busy schedule. I highly recommend The Pump Master if you are in need of an expert. If I could leave a10 star review, I would. read more

After reading several reviews while looking for someone to fix an electrical problem with my Pentair interflow variable pool pump, I decided to call Victor. I was informed he could see me the next morning, in between jobs to give me an estimate. The next morning, he kept me appraised of his arrival time to my residence. Upon arrival, I told him the issue and he commenced to diagnosis the problem. In every little time he was able to determine the problem with the wiring, fixed it, and all runs well on a 14-year-old pump! He bill was more than reasonable and I happily paid it. He is extremely friendly and courteous. read more

Excellent company. Very knowledgeable about pool equipment and very easy to deal with. Thanks for fixing my equipment.

I was looking for a person to help with my pool and all the other businesses said they were too busy and didn't even give me a chance to schedule anything. They actually followed up on my yelp request and I gave them a call. They were very nice and told me that they could see me in a week or so. I'm impressed by their customer support so far! read more

Victor and team have been excellent to work with. When we first moved to our house, we didn't know the first thing about pool cleaning. Their team has done a great job maintaining our pool and helping us install a new filter. We've have a seamless experience and the team is very responsive to our needs. read more

I called Victor about an issue I was having with my pool. He was responsive, came right out to help as soon as he could and was very trust worthy. I wasn't even home when he came out to fix the issue, which he said was a simple fix and only charged me a service call. I will be recommending him to all my other friends with pools. read more

Victor was able to fix our pool pump problem very quickly and we didn't have to replace it after all. Truly appreciate his knowledge and honesty. read more

Victor is really most honest and knowledgeable pool guy I have ever met. He strictly follows the principle of - if is works well why to replace. I was not sure if my pump, and filter are working well- Victor checked and recommended me to keep using them as they were working efficiently. I will recommend Victor to anyone who is looking for a honest pool guy. read more

Victor blew my expectations away! He was able to come out and assess my broken pool heater the very same day and was very friendly and super knowledgeable about the equipment (he even taught me things about my pool that I never knew, 10 years after having purchased this house!) He gave me a quick and fair estmate and even came out on a Saturday to install it. He went ABOVE & BEYOND! Thank-you Victor! read more

We found Victor at yelp For replacing our filter house for a newer one He was the first guy to show and after my husband met him we decided to go with him Did clean work and his super friendly It was important for us to go with local small business like him Thank you read more

We were searching for a new pool service and repair team when our previous team stopped communicating during a pump repair/replacement. Not only did Victor and his team rapidly reply to our query, they also provided excellent and prompt service, finishing the installation of the pump we had purchased, correcting the errors in the original installation. We subsequently chose Victor to continue to service our pool which has been excellent. Great service and amazing communication... read more

Spoke on the phone with Victor regarding a suction side pool leak i was getting. Before coming out for a service call he encouraged me to try a quick fix on my own and save himself the trip and save me the money. His fix ended up working as well (replacing the o-rings on a 3 way jandy valve). Super happy with his honesty/integrity and just being supportive. read more

I had Victor come and repair some pool plumbing. He is very responsive and does excellent work. He even pointed out an unrelated issue with our setup. I will definitely hire Victor again for any pool issues. read more

I would love to tell you more about their service. I was hopeful I would be one of the great reviews, but alas... I didn't even get a call back. read more

Was supposed to be here at 8:30 came at 10- ok then said he thought I bought whole pump and motor so he could just change the whole thing without diagnosing because that would be easier! I told him I don't know what's wrong with it .- why would I buy whole system when maybe it's one part? I sent you pictures- don't know if it's pump or motor - he tried to blame me for not responding fast enuf - I sent pictures within 6 hours of request. He then slide nothing and can't fix it within 9 days - putting me in a horrible bind. Don't use them ! read more

5+ stars for Victor the Pump Master. He installed a new filter pump, went over and above dealing with technical challenges, and was always friendly and patient answering my numerous questions. I will definitely use him in the future for all my pool equipment needs and strongly recommend him to others. (If you don't hear back from him immediately to set up an appointment, just be patient. It took awhile for us to connect, but he was very reliable once we did.) read more

5 stars are not enough. Brought our hot tub back to better than new! We now use them for weekly service. Pricing is very reasonable especially for the level of service involved. read more

My pool heater, Laars LX400N, stopped working with message Hi Lmt Sw. The heater is more than 20 years old. In 15 - 20 mins Gene found out there are nothing wrong with switches, 2 of them, and an electronic controller of the heater is the culprit. You can't buy such controller anymore. And it's a shame you might need to replace the perfectly good heater because lack of the small electronic component. Gene came up with a solution to bypass the controller: he rewired the system to let existing external Jandy board control the heater. That solution saved me a huge expense of buying and installing a new heater. And it was a pleasure to communicate with Victor. He is friendly, responds quickly and precisely. read more

Víctor was great, very amenable and purged my hot tub beautifully. Pricing is a bit higher than other companies but you really get good quality service for making it worth the money you put into his work, going over and above the basics and explaining every step of the way. I am a first time tub owner and can't wait to use it now that it's really nice and clean! Thank you Victor read more

Highly recommend and will call again if needed! Affordable, great service and excellent work - thank you so much!

Vincent is a great communicator and very informative, goes out of his way for great customer service. Our pool has looked beautiful since they have been taking care of it. Highly recommend. read more

Cannot say enough good things about Pump Master! I am so grateful to have found Victor. Our basin edge pump suddenly stopped working and I was not looking forward to a potential replacement cost, which I anticipated would be alot as most pool equipment typically is. After having bad luck with our current pool company (poor/delayed communication & chasing after them for over a month to get the pump fixed or replaced as needed), I called Victor and he came out the same day. After some troubleshooting, he recommended a part replacement as a first step so that we don't jump to a costly replacement option before we eliminate a potential fix first. The following business day he sent one of his techs who replaced the suspected part and that did the trick - the pump is back to working again! Victor saved us alot of money with a fix instead of a replacement when other companies would jump to a replacement solution instead. We have now switched over to Pump Master as a regular pool maintenance customer, and are happy to have found our long term pool company. Victor is honest and shows integrity. He definitely knows what he is doing. read more

Victor to the rescue! A power surge knocked out my filter pump and heater and our regular pool company claimed the only option was to replace the entire (very expensive) system. Based on the Yelp reviews, I reached out to The Pump Master for a 2nd opinion. Victor came out within 24H and had it fixed the very next day with only needing to replace a minor part and saving me major $$ vs an unnecessary full replacement. Thanks Victor! read more

They are fantastic! Good results, reliable, friendly and eager to please. We have had other services in the past but these guys are the best! read more

Amazing service! Our jacuzzi was not working but now it does. They were very prompt with their service! They answered me even on a Saturday and came in right away! Victor worked very efficiently and was super helpful on how to operate our jacuzzi. Thank you! Highly recommend this place! read more

Sometimes you get lucky and find a really terrific company that is honest, smart, and ultimately trustworthy. This was our experience with Victor from PUMP MASTER. We had an issue with our pool equipment and he was able to come the very next morning and solve our problem. His rates were fair and his knowledge was extraordinary. He will be at the top of our list for any other pool equipment needs down the road. read more

Victor is consistent, reliable and does a great job. I would recommend him without hesitation.

Highly recommend! They were very responsive and helpful. We needed someone to assess the condition of the spa in our new home (which hadn't been used for years). Victor was able to came out quickly, fix an issue with the pump and give us some helpful information on how to use and maintain our spa. Very efficient, professional and affordable service. Will definitely use them again when we're ready to replace our pool pump! read more

Victor is a super respectful and nice guy. He answered right away and was able to give a ballpark estimate for a pentair superflo variable speed pump. He gathered some details via text, and was able to stop by to look at the pump/pool setup and problem (seized-up single speed pump) that evening to verify. Despite covid supply problems, he was able to track my pump down and get it installed a few days later and communicated promptly via text for updates. 1st time no leaks at the install, gave a tutorial, and answered any questions. No complaints, all good. Thanks! read more

Victor responded in a timely manner and did a fantastic job. Not even the rain could stop him. Many thanks Victor! Highly recommend.