tldr: came here for my 30th birthday dinner and it was very underwhelming…read more
made a reservation for 7:15pm and we got there about 7pm. we decided just to park in the parking garage across the street to save time looking for spots. not cheap, but it wasn't worth the hassle.
they sat us very quickly, only needing a few minutes to put some glasses and silverware down and we were being seated!
food: massive portions. a lot of places give you small spoonfuls, but they do not hold back here! from the appetizers to our main dishes, there was so much food!
vibes: little chaotic. music playing, lots of chatter, servers running around non stop, helping other tables out. it was a sunday evening, so it wasn't packed but definitely full. we were in the corner by one of the kitchen doors. my sister kept getting side swept by servers running out, but we couldn't move any more due to the other table in front of us.
they did have heaters on and at one point, they had to make room for a large table (10 people) so they moved the heater right behind my friend. he ended up asking if it could be moved after a bit because it was hot and you would've thought we asked to move the moon my friends scalp was red for hours after. we're easy going, but he couldn't move his chair because the heater was so close (if that tells you how close it was to him).
bathrooms: i didn't go, but someone from my group went. you have to get a wooden spoon from the host to be able to use it.
i think the most disappointing was the lack of "connection". i had high expectations, based on some other great reviews, that my experience would be a lot more personalized. the server didn't ask much about how we were doing, asked once how we were enjoying the food, but then he was hustling away to serve others. he barely said a few words other than asking what we wanted to drink and what food we wanted. from what other people said, this might have been the manager? but unsure (he was bald and buff)
i put in my reservation that we were celebrating a birthday and it wasn't mentioned once (i didn't expect singing etc) but why bother asking? i was looking forward to tiramisu but after our meal, we just wanted to get out :/ we went down the road to get some gelato instead
overall, i wouldn't come back. i think the food was great, but maybe it was just an off day for the staff. there are so many restaurants in this area and surroundings that i would try before i came back.
i was told this was a "hidden gem", but the gem wasnt worth keeping :/