As far as I'm concerned Dr Colvin is one of the best doctors in the country. When other doctors…read morewere saying that my condition was Carpal Tunnel Syndrome and recommending surgery for that, Dr Colvin didn't think that was the correct diagnosis and sent me for other imaging. What we found was a spinal condition that required surgery on my neck and my lower back. Unlike most spinal institutions who immediately want to give steroid injections he invests the time necessary to get to the root of the proble. This man saved my life and I will always give him the credit that he deserves. Thank You Dr Colvin for giving me my life back.

If you are looking for caring, and very friendly nurses please make your way down to Dr. Hughes…read moreoffice! Also, it's so hard to find a Dr. that really cares about what is ailing you... I found that seeing Dr. Hughes I leave more informed and feeling soo much better! Teresa Dailey is his NP and she is as informative as he is. Most the nurses there are Bilingual so that also is very big help!

Someone I know is facing a reoccurance of cancer. She went to this clinic to get the necessary…read morereferal paperwork to get the surgery she needs for her cancer. Because she declined a battery of expensive tests to get the referal, Donna refused treatment for her out of spite. This could knock her out of her surgical consult and put her treatment on hold for months. This clinic does not care about their patients. Don't go here if you hope to actually improve your health or have people that care at all looking after you.

The nicest, most caring people! I drive from SW Lubbock to idalou because Donna takes the time and…read moremakes the effort to Tell patients what is going on and what to expect as well as reassuring your fears, and laughing at dumb jokes! Her office staff is just as nice, and very patient about my appt. changes and requests. The young man who works with her , on his own time, spent an entire afternoon getting my prescriptions mess cleared up with Medicare. Really a nice young man....mothers of grown daughters, he is a real prize! All in all, worth the drive!

Today was the first time I visited this clinic. I had lab work done and Robert was amazing. He…read morereally knows what he's doing and made getting blood drawn hurt as minimally as it can. I was and still am very impressed! The nurse prac, Ryan was also amazing. He listened and made me feel like I was a person and not just a patient. I'm glad I went!

From the owner: About South Plains Rural Health Services South Plains Rural…read moreHealth Services is committed to providing comprehensive health care to patients of all ages. Located in Levelland, Lamesa, and Big Spring, Texas, the center addresses every single health care need their patients may have. There's no need to book appointments at multiple practices or travel out of the way to fill a prescription. SPRHS is a full-service family health care center that can address all of the basic health care needs of our patients, including medical, dental, behavioral health and optometry services. South Plains Rural Health Services is an FTCA deemed facility. South Plains Rural Health Services includes an optical store where patients can purchase glasses and frames after an eye exam, while the on-site pharmacy provides a convenient place to pick up prescriptions. Immunizations and laboratory services are also available. SPRHS accepts Medicaid, Medicare, and most private health insurance plans. They also serve individuals that are not covered by health insurance. Patients are charged for services on a sliding fee scale based on the household size and income. In accordance with federal regulations, proof of income must be provided for the patient to be eligible for any sliding fee discount on services. The center's highly qualified staff includes Medical Doctors, Nurse Practitioners, Pharmacists, Dentists, Dental Hygienist, and Licensed Counselors. Patients of all ages are welcome...

I have been a patient for over 20 years. I was one of the first clients she ever saw. This week I…read moreran out of my medication and the pharmacy would not refill. I reached out to Dr Backlund and was told by reception the meds would be filled that day. This was Monday. Today I called and the receptionist cut me off, which she does every time you call her office. She told me I already took care of this, idk why you need to call again. The nurse reaches out to me and says it's my fault I didn't know I needed an appointment to get a refill. The refused to refill my anxiety medication until I started to cry and told her what danger that can put me in. I was told I'm not considered a patient because i haven't been seen in the last year. This doctor and her staff do not put their patients first. I would stay clear if you have a real condition. They only care about your money!!!'

My daughter loves dr backlund! She is the only dr that has given her a shot and she hasn't cried!…read moreThank you for making my daughter feel comfortable!

I went in on Friday because of a sore throat, what I suspected to be strep. The nurse did a rapid…read morestrep test, which came back negative. The doctor then came in, told me I had tonsillitis, gave me a steroid shot, and prescribed antibiotics. He neglected to go through symptoms with me and spent less than 5 min in the room with me. I trusted what I was told and took the antibiotics as prescribed. 4 days went by and my symptoms had only gotten worse, I could barely talk and the pain was so severe I was unable to even drink. I went back in on Monday, and after the nurse was looking at what I was prescribed and diagnosed on Friday, she was surprised and told me that it wouldn't have helped me get better. The doctor, different from my prior appointment, came into the room and analyzed every symptom I had complaints about and went through everything very thoroughly with me. Despite how busy the clinic was, she ensured to give me the proper care and time needed to help me get better. Due to the unfortunate circumstances I dealt with from my first appointment at West Wind Primary Health Center, I missed 5 days of work and was in severe pain that could have been prevented. Despite my negative experience with my first time there, as a whole, the clinic staff was top notch and very helpful.

I'm not sure how to frame this review, but I will do my best to give the employees at this hospital…read morethe benefit of the doubt during this difficult time. I am a veteran who has no other option than a civilian emergency room just like so many others right now. I arrived at 4:30pm to be seen for kidney stones. I developed chronic kidney stone syndrome while on my first tour in 2008 to Iraq and have since passed roughly 65-70 stones since then. Not All of them leave me debilitated, but this one.. This one has had me bawling and writhing on the floor in excruciating pain. Now, I have no idea what covid fear has done to the mass populace, but I stand firm that my immune health will be fine throughout.. I was triaged and registered, then told it would be a 3 hour wait. After an hour and a half of waiting, I get up and check my place in line and am told it is now a 5 hour wait. For anyone who has passed a stone (dudes, I'm talking to you) you Know it is the most excruciating pain a male can go through, comparable to birth. After dropping to the floor from dizziness, the security guard asked if I needed a wheelchair, which I took him up on. This was just prior to being told the wait time had jumped 2 hours. After about 2 minutes of deliberation, I called my wife to come pick me up so I wasnt basking in sick people's germs for even longer than I was originally told. I hobbled into the back to have them remove the IV and was asked to sign the "you're leaving against doctors advice" form. That was laughable. No doctor had seen me, no one had advised me. No one did shit except make me feel awkward for inquiring about my place in line. Based on the looks I received, it's my guess that my tattoos (zero gang affiliated ink btw) had something to do with it. It definitely wasnt my demeanor, my Please and Thank you's were in all the right places. As I'm having my IV removed, I state how sad it is that vets are given such second rate treatment at Every hospital, not just this one. I hobble out to the front where my wife had dropped me off and I collapse before reaching the curb, writhing in pain. I crawl to the curb with Zero "hey man, are you ok" from the staff. For about 7 minutes I laid on the ground, unable to get comfortable as my stone/s descended further and further. The car ride home was intense for my flanks, and once home I drop to the floor just shy of my bed and really let the waterworks out. It is now 8pm, and I would have had another hour and a half to go had I stayed. Like so many VA hospitals, this seems like the type that will let you die in the waiting room before receiving care. In conclusion, if you have Real pain or Real sickness/illness, don't put your faith in UMC. They almost certainly will leave you worse for wear. Thank God I wasnt actually stabbed, even though my guts are being torn apart right now, I probably would have bled out. That is the fairest review I could muster. Lesson learned.

Dr. Close is the best of the best he's one doctor left that actually cares about his patients well…read morebeing & not a pay check he's kind,concerning the best at listening and will go over & beyond to find out what the reason is for whatever is bothering you unlike other physicians who just come in the room for less than 5 minutes give you a prescription and leave not giving you a chance to finish telling them the whole complaint that you're experiencing I just want to say Thank You Dr. Close for all you've done for me & my health issues....Great Doctor

Scheduled an appointment for 4:00, get to the office at 3:40 and was turned away because they had…read moreme down for 3:00. They called the previous day to confirm for 4:00 and when I went in they said they had confirmed for 3:00. I also had a time card for 4:00 and they still said I'd have to wait. Ordonez himself is nice but he clearly needs to make some changes at the reception desk. If you care about your time and making sure you can get in and out of your appointment I recommend you go elsewhere

His staff is rude and wait time is not timely. This office has yet to contact my previous doctor…read morefor records. Dr. read my ultrasound results, noting nothing about the gallbladder (the resason for the ultrasound). The imaging center is providing me the results. Contact your insurance if you have issues. I have.

My mom has been here on two different occasions. The nurses, therapists, food prep, staff and…read moreaides that were in and out of her room made a wonderful effect on her recovery. Mom was not ready to leave, but Medicare said her time had ended. Mom missed her dog not being with her, so she'll have him at home with her now. Mom and I greatly appreciate everyone involved with her care. There is not another place I'd want her, if the need arises.

My experience with this facility was extremely disappointing. My grandmother was here for…read morerehabilitation and also has dementia. Throughout her stay, Annie Mendoza treated both my grandmother and our family with very little respect. Whenever we needed assistance, she often rolled her eyes or made us feel like we were inconveniencing her. During my grandmother's two-week stay, she wandered out of her room without our knowledge. We were not informed until the following day. At that point, Annie told us that a family member would have to stay with my grandmother 24/7, which we did not believe was an appropriate or acceptable solution. It felt like we had to fight to get even basic care and assistance for my grandmother. When our requests were finally addressed, they were often met with a rude attitude. We also spoke with the director, Gloria McGinnis, regarding our concerns. Unfortunately, we felt that our concerns were not taken seriously, and no meaningful effort was made to address the way some staff members interacted with patients and their families. On a positive note, Blue and Rhonda provided outstanding care. They were compassionate, attentive, and genuinely seemed to care about my grandmother's health and well-being. We are very grateful for the kindness they showed her. Based on our experience, I would not recommend this facility to families seeking compassionate, respectful care for their loved ones.