This is the best transit center downtown because the fact there's so much buses that goes to places…read morelike Caledonia or Plainfield, charter Township or Alpine Township, or Byron Center, Township like that's really really far from downtown and they put in so much work for the buses too. They have really new buses, and they're really clean And this is the best transit center ever I've ever done and my favorite row is route. Nine Overall, the people inside the central station is really nice.

Cost and Rewards…read more Rewards: Its cost efficient. Bus drivers are honestly very nice so long as you treat them as people and not your personal chauffeur. Cons: Most drivers are seriously underpaid and undervalued. They are not equipped to deal with violent or unruly customers. So, if you ever get harassed or accosted or assaulted, you're kinda on your own. And if you write a detailed report to customer support nowadays, they don't do anything. People vape all the time on the bus and no one does anything so hopefully you don't have respiratory issues. Depending on the driver, sometimes they speed. Depending on the route, sometimes it's dirty. (Have seen roaches before). Good luck.

We used The Magic Shuttle for our wedding in March of 2022. I was most likely a pain to work with…read moreas our schedule changed and we added a late night shuttle for our guests a couple weeks prior to our wedding date. Matt, the owner was great to work with and clearly laid out the expectations. Day of, the first shuttle, driven by Steve, for our pictures was there early and was very great to work with. He clearly laid out the ground rules and they were easy to follow. I basically handed him off to the photographer in terms of where to be and what to do. There was a gap in time where we were gone walking around downtown GR and our driver got worried about us and called my cell, which I had left in the bus....Suggestion for anyone day of is to bring your phone off the shuttle. I appreciated his concern and willingness to help. At our next stop he reminded me to bring my phone(lol). We got our photos done early so we drove around town just playing music before we got back to our venue. At reception, Matt, the owner stopped by to see how everything was going. I really appreciated that he took the time out of his day with his crew already working with our guests to ensure nothing was missing. Post ceremony we had a shuttle for our guests to the hotels. Another driver, also named Matt, was driving this bus. I forgot to mention we had a second block rate at a different hotel. I brought it up and the Matt's were able to accommodate. Everyone said they got a kick out of these guys. Last ride of the night, Matt ensured me no one was left behind and he had double checked. I really appreciated that he had the consideration of my guests which I did. If I ever need another shuttle, I will definitely use the team at The Magic Shuttle and recommend to any one I know.

Definitely not worth the money! My friends and I reserved this "tour" and it was not as advertised…read more The bus picks you up in the weirdest/sketchiest parking lot and drops you off at bars, that's it. That's what they expect you to pay $300+ for. The bars were packed and no reservations were made for our tour group, so some bars had up to an hour wait. We had to eventually find our own bar down the block to not waste the hour sitting around. On top of all of that, the ride was not safe! The bus had no seatbelts and our driver was speeding like we were being chased. Don't waste your money on this poorly planned and unsafe riding "tour". I would give zero stars if I could.m

Our bus from US Coachways canceled on us less than 16 hours before our very important client event…read more We were left calling multiple companies only to find out that nothing was available. Nothing, that is, until Great Lakes Motorcoach called us back, said they had juggled some things around, now had a bus for us and had found a driver. Seriously, they saved us from angering a bunch of very important clients as well as the loss of money due to the last minute cancellation at the venue. We can't thank you enough Great Lakes Motorcoach! You will forever be our go to charter company!!

From the owner: For nearly 30 years, Great Lakes Motorcoach has proudly offered travelers in Michigan a safe,…read moredependable and affordable charter bus travel option for events, parties and special occasions. Our commitment to provide customers with exceptional service remains strong as we approach our third decade of service in West Michigan and throughout the state. Our experienced drivers, mechanics and administrative staff work tirelessly to make Great Lakes Motorcoach one of the finest, safest and largest charter bus companies in Michigan.At Great Lakes Motorcoach we encourage you to compare us to the competition. Our Michigan charter bus company strives to give you the best possible service available. Why not travel in style to your next sporting event, party, casino trip or special occasion? The Michigan party bus experts at Great Lakes Motorcoach want to help you plan your next trip and make it an adventure to remember.From graduations, high school proms and graduation parties to rehearsal dinner

I have been searching for a limo service for my wedding for the past couple of weeks. I came upon…read moreGrand Rapids Limo after hearing some really awesome comments and reviews about affordability and great service. I have called the business at various points of the day between 7am and 7pm for the past four days - with no answer. I have called a total of 8 times and left a few voicemails requesting that I hear back from them. No one has called back either. I was very excited to use this business for my wedding, but am bothered that no one was available to answer the phone or bother to call me back.

From the owner: Don't hesitate to call Grand Rapids Sedan & Limo LLC when you need Hudsonville, MI Limos for a…read morespecial occasion. We offer a comfortable and stylish mode of transportation for any of your needs.

Wow. Could not possibly be less professional. Scott Smith emailed a quote for an event. I tried to…read morecontact him for a week, to give a deposit, through email text and calls. He forwards his calls to his drivers, who know zero about the schedule or taking a deposit. The day of the event, he finally emails me to say there is no availability. Really??!!

Horrible! My…read moreexperience began really well - the company quoted a very fair estimate and seemed great/helpful during the planning stage of our event. I had arranged for an 11AM pick-up for our party of 13 people to take a wine tour in Southwest Michigan. At 11:15AM, the driver had not arrived yet and I began calling the company and "Scott, the Manager" - only to receive voice recordings from each. At approximately 11:30AM, I received a "txt message" reading - "Sorry, our shuttle bus broke down on the highway. It is not good. The turbo blew. All we can do is refund your deposit. Sorry." No one from the company had the courtesy to call me and personally apologize or offer assistance to find another option for our wine tour transportation, which was an activity we had planned our weekend around --- we had traveled to SW Michigan from out of town to celebrate our friend's wedding engagement. This company may be cheaper than a few other options out there, but please note - if an unforeseen "break-down" occurs, this company will leave you hanging... not what I would want anyone to experience for a wedding/special event of any kind. Use at your own risk. (Also, I have not received my deposit back yet... another frustrating aspect of this situation.)