This is the best transit center downtown because the fact there's so much buses that goes to places like Caledonia or Plainfield, charter Township or Alpine Township, or Byron Center, Township like that's really really far from downtown and they put in so much work for the buses too. They have really new buses, and they're really clean And this is the best transit center ever I've ever done and my favorite row is route. Nine Overall, the people inside the central station is really nice. read more

See all

Cost and Rewards Rewards: Its cost efficient. Bus drivers are honestly very nice so long as you treat them as people and not your personal chauffeur. Cons: Most drivers are seriously underpaid and undervalued. They are not equipped to deal with violent or unruly customers. So, if you ever get harassed or accosted or assaulted, you're kinda on your own. And if you write a detailed report to customer support nowadays, they don't do anything. People vape all the time on the bus and no one does anything so hopefully you don't have respiratory issues. Depending on the driver, sometimes they speed. Depending on the route, sometimes it's dirty. (Have seen roaches before). Good luck. read more

I was at the 28th Street bus this morning bus number 1080 and the young man was so hungover it was ridiculous. You could smell it coming out of him. He made three stops, the rainbow grill, come and go,and one another place for his own purchases. He sped between stops. Then just pulled the bus over in front of the gas station or the rainbow grill and left the door open and went in the establishments. read more

Always run on time and drivers are great! I want to thank The Rapid for hiring great employees like Angel on route 27 who is the best and plenty of other drives as well. I will continue to use this transportation and recommend it. Thanks again to The Rapid and Angel on route 27 for keeping me safe! read more

I started using the Rapid after my car broke down and couldn't get it fixed mainly as a last resort for when a ride wasn't available and found it's actually very freeing. I found it to be intuitive for new riders and the drivers very friendly and accommodating. For those who need a basic overlay (like me): you look up your route (or put in your beginning and end destination on the site and they'll make one for you) and the time it'll be at the stop closest to you. They generally make this time but can be a few minutes late but will never be early. You wait for those departing to get off, get on, pay with either cash or one of the cards you can buy from them (or those new machines they've set up) and sit down. If you are taking the bus to Central Station so that you can board another bus or plan on walking to get on another route after getting off request a transfer immediately as you pay your fare. If you need to transport your bicycle you pull down the bike rack on front by pulling up on the yellow handle and putting your back wheel into the groove closest to the driver's seat. It is all labeled. Then you secure it with a spring-loaded arm that fits over the front wheel. Some might think duh!! But a lot of my anxiety in starting to take the bus was not knowing exactly how everything would work, which for someone who didn't grow up taking the bus might be a mystery. Drawbacks are obvious, taking the bus is slower than driving and it's more difficult to leave at a whim particularly anytime after 11-12 at night or before six because the bus isn't running. Weekdays during work hours can be busy with students and workers but I've never had an issue getting a seat. Weekdays most routes run once an hour so if you think at six ten, I think I'll go hop on the bus it's likely you'll look and see it already came at six o' four and you have to wait until seven o'four. For what it is though, the bus is a good service that saved me many a time. read more

I have been riding the Rapid for almost a year now after having to give up my car. It's a great way to get around the Grand Rapids area. Prices are good and with the latest route improvements buses run more often and later. Grand Rapids is growing into a substantial city and The Rapid is filling the public transit void. read more

One of the Best Bus Rapid Transit systems the Silver Line going north and and South to and from the City of Grand Rapids is operated by The Rapid in the United States. They are building a second one operate East to West and back which will start in 2020 read more