I spent 20 days here after a 2 day stay at a local hospital following a total knee replacement. It…read morewas not planned, nor did I partake in choosing where I went. I got excellent care and occupational therapy (OT) and physical therapy (PT) 5 days a week. The staff treated me very well and I learned a tremendous amount in PT & OT. There will always be times where a wait feels a bit long no matter where you are, but you must realize the nurses know how to prioritize the severity of the requests. I feel that if my other knee ever needs replacing, I will certainly plan to stay at Evergreen Windsor the next time to recuperate as well. Thank you Windsor Staff, for the great care! (Colorful Resident from room 28) 9/23/16 Insurance only covered 20 days of inpatient rehab, so I have 6 more PTs scheduled at OHSU-as outpatient. My first OHSU evaluation therapy was yesterday and the therapist said the progress I made from the therapy at Windsor was excellent, and this is after having no formal therapy for 9 days. I have been exercising at home the way Windsor PT and OT taught me, but wouldn't have scored so well at OHSU had it not been for my Windsor stay. Thank you Windsor staff. My new knee and I will always be grateful!

"Hotel California" in Salem, OR. My mom is a patient there, and the doc ordered blood & urine…read moresample. No one came to do either of those, so after two days, Mom asked "What happened?" Nurse said, "OH, we forgot." They did the blood draw and collected urine sample. Then she heard nothing after several days, so she asked about the results. Nurse checked, and said, "the blood & urine samples expired because the lab didn't pick them up." Evidently, NO ONE CALLED the lab. So they had to redo the blood draw and collect another urine sample. Make sure this is the type of care that you want for your loved one BEFORE checking in.

Amazing place the people there are nice and caring the workers really put in the work taking care…read moreof the people their

I spent 3 weeks at Avamere and was shocked at the overall condition of the building. The building…read moresmells moldy & musty, and sure could use a lot of remodeling. There are some very nice caregivers that work there, but having to deal with personnel shortages, and all the other issues, it often wears them down by the end of their shifts. The physical therapy staff is great, and the event planners do a decent job, but the atmosphere has just enough tension to keep the patients restless. The food was the worst thing about being there - truly awful and not that plentiful on some days - heck, I lost weight due to constraint (the one good thing). Even though my room had two patients, the room next door also shared the bathroom. Four older ladies with wheelchairs/walkers to navigate an old narrow bathroom door was miserable. I was given a list of rehab care facility ratings (while in Hospital) and Avamere Sunnyside was at the bottom - yet other Avamere care facilities were quite highly rated...go figure!

Better Services Rehab Program changed my life. They helped me get my two kids back, talked to my…read morecase worker about my efforts in recovery, and helped me land a job. Dude, 10 months and happy with my two kids. House managers Laura and Jamie, thank you for being a shoulder to cry on and Better Services Rehab Program thank you for giving me my life back.

From the owner: If you are looking for an efficient rehabilitation center for yourself or someone you love, Better…read moreServices Rehab Program is the answer. We specializes in exclusive programs that can help every individual in obtaining holistic recovery. Our alcohol and drug treatment facilities can assist every patient get clean and sober regardless of the extent of their addiction. We offer detoxification for various kinds of illicit drugs such as heroin, cocaine, opium, marijuana, etc. We have ever-growing facilities and equipment that can provide patients the most effective treatment needs.

A family member has been this facility for 6 weeks. We all agree that the staff is wonderful,…read moreattentive, professional, and kind. However, the food is terrible, and there seems to be zero hope for change. Kindergarten kids could do a better job. But, more importantly, there are no accommodations for special diet needs. None. Don't ask. Don't complain. Ridiculous and a potential risk to health issues/concerns.

This place is legit. They start off every session with some massage/stretching/tissue work to…read morealleviate pain and work on your mobility. After that, they focus on specific exercises to help get you back at 100%. Staff is very knowledgeable.

Very professional clinic with excellent staff at the front desk. Payment is easy and can be done…read moreahead of time through email. Best was my therapist, Joel Harrison. He correctly and quickly assessed my tendonitis and prescribed exercises which worked almost immediately. I am 10 weeks out and had my last appointment today. I am 90% healed and am confident I'll be 100% by continuing the program Joel designed for me. Highly recommend!

I would like to thank Adam and Liz for their outstanding service. Adam helped me greatly from the…read moretime I walked in the door! I was bent over limping. I'm not 100% but I well on the road to recovery! Thank you Adam.sincerely William h

Jason is the best of the best! I had been dealing with back and muscle pain for years - often to…read morethe point of complete immobility. I'd seen multiple specialists and physical therapists with varying degrees of success and relief. Jason and his team did not give up on me and were willing to do whatever it took and encouraged me to do the same. It's been almost a year since my last treatment and I'm a literal walking, talking miracle. . Thank you Dr. Gough - you literally gave me my life back.

Warning to Women: If you are being seen by Chris Woods,…read more make sure you are on guard at all times. Or have someone you trust with you. He was inappropriate with me. While working on my shoulder in 2019 (I was laying on my back on the table and he was sitting on a stool on my right)while working on it my hand was in the air between us and my eyes were closed. I felt fabric under my hand suddenly. He had layed the back of my hand on his crotch. I was in shock and I froze. I wish I had the nerve to say something right then but I have extreme anxiety. I tried to yank my hand back but he kept holding on to it like nothing happened. He would also bring up random questions like "What would your stripper name be?" Or say other inappropriate things. I went to the police and filed a report but the police said "we believe he is socially awkward so we won't press charges." You can not be socially awkward like that with clients. It is not okay. I have been too afraid to post my review but this is still tormenting me 2 years later and I don't want it to happen to anyone else.

Two stars because Chris W is one of the best physical therapists I have ever had and I would…read morerecommend him to anyone recovering from major orthopedic surgery. Chris would get six stars if I could give them. That said, the new "intake team" is grotesquely incompetent, loses paperwork, can't identify ICD-10 codes, blames coworkers when simple tasks aren't done, and lies for days about when work that used to take NWRA desk staff five minutes is going to be completed. After giving them my business for years I gave up and am looking to go somewhere else for PT because the clerical staff's incompetence is standing in the way of me getting the therapy my surgeon prescribed. It's a shame the low-level workers are so awful because they have some of the best physical therapists in Salem. Too bad their data entry flunkies do everything in their power to prevent you from getting to work with them.