I had ocular plastic surgery at the Same Day Surgery Center in Rapid City, SD and had Joseph Carda…read moreas my anesthesiologist. Having been VERY sick after my last surgery there, I was ambivilent about using them again. This time, they gave me meds to counteract any nausea before surgery, and I explained to Joseph that I had a negative experience with the last anesthesia I was given there. Mind you, I do not have this experience in hospitals with anesthesia. Well, this time, I had a lot of trouble even coming out of the anesthesia. They gave me narcan to take down the effects of morphine given, but it did no good. My oxygen levels were very low, and they wanted me to stay there for a couple of days, but we did have an O2 concentrator at home and a pulse oximeter to check my oxygen levels. I wanted OUT of that place. I hurled my food after eating when I got home and was sick to my stomach for days. It took 2 full days before my oxygen levels were normal, so I didn't feel comfortable taking my pain meds, and I desperately needed them. I was miserable and will not go anywhere that uses West River anesthesiology. I had them at Same Day Surgery when having a hysterectomy and got very ill after surgery. They kept me overnight and I was restless and broke out in bumps all over my stomach and back. I was on oxygen throughout the night. I am absolutely terrified to ever use any of their anesthesiologists again after 2 very negative experiences. I don't trust them.

The doctor I saw is very good, however the prices for services are absolutely ridiculous. 2 visits…read morefor nerve block injections which take no longer than 30mins, usually 15 minutes, costs $699.80 according to my last bill. My advice is to start asking providers what they charge and if they don't share, go somewhere else. Will be finding somewhere else myself.

I would use extreme caution if choosing this facility, I loved Dr. Kapsch and she is a great…read moreprovider, however, the lack of customer service and outright disrespectful attitudes from the front desk and specifically Billie/Bobbie? Jo in the billing department is the worst I have ever experienced. After sending bills to my 13 y.o. daughter at the incorrect address, even after being seen on several occasions and filling out updated paperwork. Our updated information, along with my insurance information was never added into the system. I was sent to collections for bills that were never sent through insurance or that I ever received due to incompetence of the front desk and billing department. After finding out I was sent to collections for these bills I've never received, I still had to call two different occasions to correct account information that was previously provided to them. I asked to speak to administration to which I was told, "we don't have anyone", I was directed to Dr. Hibbs who on two separate occasions would call my phone but when I returned the phone call within a minute the answering machine was turned on or she was "already gone for the day", At no point was I actually able to speak with her directly. The overall theme was, it was my fault their system was not updated, it was my fault they hadn't updated address in over 3 years despite multiple visits, and it was my fault they didn't have the correct insurance information in their system. As someone who works in health care, I could not imagine ever speaking to/treating a patient the way I have been treated with this clinic. At one point Billie/Bobby? Jo stated, "I'm sorry you cant pay your bills" .... referring to bills I have never received as she was sending them to a 13 y.o. child. After the problems we have had between the front desk and billing department, and now lack of professionalism or accountability from "administration", had I have known this privately owned clinic would have worse customer service than a big corporate facility, I would have went with Monument Health initially, as at least Monument Health has standards for how patients are spoken to, along with accurate accounting systems and accountable/educated business office personnel. These are not isolated incidents, since sharing my experience, I have found many people in similar situations, who have been treated with absolute disrespect by the ancillary staff at Creekside Medical.

Extremely clean and personable. There was no wait for a Sunday morning. Didn't try to make me…read morespend more than I needed to get better for my cold.

Dr Ptacek is simply amazing! I have to tell you my story just so if you're thinking about going to…read morehim you will know what I went through . At 54 years old I had seen numerous doctors about the pain I had in my hip and in my back . The other doctor said did the shots and even told me well I'm 54 years old I might just have to live with it . I had very painful sharp stab every time I put weight on my left leg it was horrible ! And I was only able to bend over possibly two to three times a day without being an excruciating pain . I honestly felt like my life was over . I was not able to do anything I enjoyed . I wasn't able to work so I was stuck in my house all day long . So somebody recommended Dr Ptacek to me and I thought well can't be any worse than it already is . The very first time I seen him he made me do a bending over do this do that which was painful . And he said well you have two problems one is your SI joint and your other is like L5 in your back . I thought well no s*** I could tell you where my pain is I'd live with it for a couple of years . But I looked up at him and asking can you fix me . Without hesitation he said yes ! No doctor had told me yes . So I thought well he's either an arrogant prick or he knows what he's doing . So I went back again and Dr talchak did an SI joint fusion with some pens . And I am 57 years old right now I walked over 5 Mi everyday at work . 5 miles! I couldn't get up out of my chair and walk to the bathroom without being in tears because the pain hurts so bad . My back hurts if I overdo it too much but that's my own fault I am 57 years old . Before he fixed my back I wasn't even able to get pots and pans out of my lower cabinets . I couldn't put any vegetables in my crisper drawer drawers in the bottom of my refrigerator because I couldn't bend over to open them . I couldn't empty my dishwasher because I couldn't bend over to get the plates out ! I felt like a total failure as a wife and human being . Doctor not only relieved the pain but this man literally gave me my life back . So if he says he can fix you he can . He's smart he's funny . But the man knows his s*** ! And he has the best staff ever! If you're in pain make an appointment ! Get your life back like I did !

After years of debilitating back pain and neuropathy, Dr. Ptacek completely changed my life. He was…read moreincredibly thorough, he took time to explain everything clearly, and patiently answered all my questions. You can tell he's an expert and I'm so grateful to have him in Rapid. His diagnosis was spot on, and his treatment plan worked better than I ever imagined. The entire staff was amazing--kind, professional, and easy to work with. I finally feel like myself again. If you're living with pain, Dr Ptacek is the doc to see!

After years of debilitating nerve pain, Dr. Ptacek completely changed my life. He was incredibly…read morethorough, took time to explain everything clearly, and patiently answered all my questions. He is definitely an expert and we're so lucky to have him in Rapid. His diagnosis was spot on, and his treatment plan worked better than I ever imagined. The entire staff was amazing--kind, professional, and easy to work with. I finally feel like myself again. If you're living with pain, Dr Ptacek is the guy to see

Lecy Chiropractic was a LIFESAVER! We came up the week before Stugis Rally, and my dad had a…read morepinched sciatic nerve. He got to the point he couldn't stand up, and I called at 7:30 on a Saturday, and the lady who answered was so helpful to get me in for an appointment an hour later! We used Dr. Ian Barse, and he was amazing. He helped my dad get back on his feet, even getting him in for a follow up on Monday. Although we don't live near Rapid City, I would recommend them to anyone in the area who needs help!

I have had 6 appointments with Lecy Chiropractic Clinic. The Doctors have relieved a significant…read moreamount of the sciatic pain and lower back pain I suffered with for over 20 years. I have received a major amount of pain relief with the Lecy Chiropractic Clinic located in Rapid City SD. I am extremly pleased to recommend the Lecy Chiropractic Clinic to anyone who has suffered these afflictions. The staff are cheerful, pleasant and experienced. I have been treated with respect and been put at ease every time I enter their facility. Norman R Noftsger

Dr. Conrad and his staff are great. I was on my way to a hunting trip in Montana and experienced…read moretremendous discomfort with an ingrown toenail. Dr. Conrad's receptionist was so helpful, she asked the doctor if he could see me right away, and the next thing I knew I was at his office and in his chair. He fixed me right up, making sure I had absolutely no discomfort. Thanks to him and his staff I had a great hunting trip, hiking many miles, not even thinking about my toe. Thanks Doctor Conrad!

From the owner: When you need medical and surgical care of the foot and ankle, turn to Dr. Dan Conrad, Podiatrist…read moreof Rapid Regional Foot Clinic. Serving patients throughout Western South Dakota from his office in Rapid City, South Dakota our entire practice is dedicated to your total well-being. We provide you with personalized care and attention. Our track record speaks for itself. We have lots of happy clients! We are board-certified in disorders and surgery of the foot for adults and children including: Heel pain,Bunions,Sports medicine, Ingrown toenails, Diabetic foot care, Hammer toes, and Calluses.Our patients include adults, children and athletes. For podiatry you can count on us. We accept most insurance plans including Dakota Care, Worker's Comp and Medicare. We also accept cash and credit cards. Our clinic and team are licensed, bonded and board certified.Call Rapid Regional Foot Clinic today for a consultation or to make your appointment.

I wouldn't recommend having Beau Ireland as your PA because he doesn't listen when trying to…read moreexplain the problem. When trying to explain the problem he talks over you repeatedly. He seems young and inexperienced maybe one day he'll be better.

Care was actually fine. Actually it was very good. The billing though is not good. They said my…read moreinsurance was fully accepted, I approved it with my insurance. After the surgery they decided they were not accepting the settlement amount. So 8 months later I am on the hook with a large bill. My insurance tried to negotiate and that didn't work, so now I am stuck. I liked my doctor there, but this is crazy. Talking to some other people this is a common thing that they pull. So if you go there keep an eye out because you will end up in collections with no idea why even after having hit your deductible in full.