They unfortunately have great rooms and a few good people that work here, but they have forgotten…read moreto bring my grandfather to dinner before which is a terrible thing to do especially because he does not have a phone to contact us. They walk into the room unannounced and don't knock consistently. It is a clean room but the workers here are for the most part terrible and forget to do there job. They also do not take the trash out of his room. There rooms are nice but not very clean and the people that work there do not do anything to clean the rooms. They don't take my grandfather out of his room for activities or anything special he sits in his room and does nothing.

My mother was in this facility for a year before she passed away. The care was excellent, the staff…read morewas always helpful and willing to make her stay comfortable. It was hard to watch my mother decline in health, but the care she got, as well as us as a family, was so kind, and thorough. Mom was always cleaned, turned and repositioned when we arrived to visit, or she was out talking to patients and staff when she was feeling up to it. The facility is very clean, you always see people washing floors and walls, and never get an odor like some other facilities we have been in. The staff was knowledgeable and always willing to go the extra mile to help us.

Poor staffing , week ends clients are forced to sit at a table in a community room all day…read moreHorrible meals

My father moved to Fuller House just about a year ago, and he loves it. He is not the easiest…read moreperson in the world to deal with, very demanding and stubborn - these people are wonderful with him, take excellent care of him and the other residents, keep us informed, and just generally rock! Rest homes don't get a lot of credit for what they do, but I just wanted to put in a good word for a group of dedicated and hardworking folks!

My mother in law wanted to go to the Fuller House but required a higher level of care in the end…read more Our dealings with Judy were great let me say. She is a very nice person and the facility itself is very nice and homelike.Several of our family visited and were very impressed with it. The kitchen was immaculate. The location is very handy for Melrose -Stoneham residents . Stoneham itself has a very good seniors center and Judy referred us to the Veterans affairs person. We were able to get her a veterans survivors benefit that will help pay for her care.I think the FH would be a strong contender if you are seeking a home of this type.

Benchmark Woburn is nothing short of amazing. Memory care staff are top-notch! Safety and caring…read moreare the most important factors! Thank you to all of the staff at Benchmark Woburn!

Every time I hear the word Benchmark, I think excellence. I know several people who work in the…read moreindustry and Benchmark is known as the best there is. The care and services provided, especially if you or a family member are in need of extra support, are world class and the Staff is passionate and thoughtful in the work they do. I happen to know two people who work there right now. If I need assisted living in my lifetime, I would like to go to Benchmark!

Thought staff was very professional and helpful.Spent a few weeks there and had no bad experiences…read morethere

Lousy care. Very unfriendly help. Food awful In for rehab and they were NOT helpful.read more

I live in Brightview Wakefield MA. it's a great place to live! They have activities & exercise…read moreclasses every day. You can participate or not. They play Bingo twice a week, my favorite! Brightview is kept immaculately clean. The people who work here are very helpful. The food is very good. You won't be bored living here. There are card games, craft classes, book clubs, bridge, Mah Jong, jewelry making classes. Happy hour at 3:00 you may have a beer or a glasses of wine if you wish. Brian Pattern entertains us playing the piano & singing as scheduled. I have been here almost 2 years. I'm happy I chose Brightview to live. There is Assisted living & Independent living, someplace for everyone if you need help!

I highly recommend BrightView Senior Living in Wakefield, Mass. The staff is always kind and…read morehelpful and the facility is well set up to accommodate the needs of its residents.

I wish I could give it less than one star, but I needed to be able to post a review. This facility…read moreis horrible! It is run down and dingy. The staff are unprofessional and give the impression that they could care less about the patients. They schedule appointments and then give incorrect information to other staff members that need to attend. There is not enough staff to cover patients that are there and they are very quick to remind you of that. Just one example, when someone needed to use the bathroom and the staff were told because the patient needed help, after 15 minutes the staff was reminded and still no one came. How long do they expect someone to wait? The staff tell you what they think you want to hear, but if you call them out on it, they become snippy. I would recommend that no one ever put a loved one in that type of environment. They should be shut down.

Blessing The Fitch Home...caring staff, super clean, very affordable, wonderful people. The best…read moredecision we made for my mother. She lived alone for 30 years and was very hesitant to move from her house of 60 years. She absolutely loves it! They clean, iron her clothes, help with meds, linen tablecloth dining at all meals, fun activities, loving people and staff! What a blessing for all of us! I can't thank you enough for making this a seamless transition and giving my mother a new life full of peace and happiness!

I used to work at The Fitch Home. It went very well for the first few months I was there I…read moreabsolutely adored the elderly. I built very good relationships with the elderly! I don't know whether to give The Fitch Home a good rating, because The staff are excellent with the elderly! Always up and running is someone pulls for help or is screaming for help! The downside about the staff is some of them talk to much and sometimes will start sh!t with you. So how I got the job I was offered by someone who knew me since I was little. This person who wanted me to work for Fitch knows how much I wanted to be somewhere in the medical field along with struggling mentally and financially. Long story short I think I was really good at what I was. As time grew things like transfers became easier but there were times where I needed help and I think that is totally normal.. I wasn't fired but how they decided for me to leave there was really no explanation to it all, they said to me was "you need more training." And when some staff i worked with over the time of being there they noticed that I wasn't there anymore so they asked the head nurse where I was and the head nurse said "we let her go" and my co worker at the time said to her "i miss her" the head nurse said "I don't".. UNPROFESSIONAL.. They said in the future I could be re hired but I don't plan on coming back just because they didn't give me an explanation of why they wanted me to leave or "let go". And from the day I left Fitch home it's been very hard to find a job and have been struggling financially to the point where I live in a shed with no running water.

My aunt was there for some rehabilitation after her fall. The nurses were all nice and were helpful…read moreand did a good job with quality care. My only complaint is that they didn't have telephones in the room and it was difficult reaching my aunt by phone when she was there.

Medical assistants are awful. My mother was not given a lunch or dinner a few times. Her was pretty…read moremuch neglected as we're others I saw. This was a few years ago but from what I hear it's about the same.