Poor staffing , week ends clients are forced to sit at a table in a community room all day…read moreHorrible meals

My husband suffered a serious systemic infection and spent 2weeks in hospital, 2 weeks in a rehab…read morehospital and then about 2 weeks at Bear Hill back in June 2025. Things started going downhill on his 1st day there. The halls are empty - I always wondered where the nurses were. He was admitted at 2 pm and at 6:30 pm, his nurse had no information about him: the "supervisor" hadn't entered his info in their computer system. The only good nurse he had was Janet. His IV meds were often late and they took a long time to respond to his call light. My husband said some of the evening nurses would ask him "what are you here for?" Guess they don't review the patients' charts. The CNAs, however, were great! I would not send anyone here ever!!! Nursing care is almost nonexistent. This is a late entry as I thought I had already sent a review.

Excellence in care! My mom thrived here on the memory care floor. The staff was super! The front…read moredesk great. Glad they got rid of Anitra the nurse. She was not good. This is where I would want to go, however at $10,000 who the hell could afford it. Hopefully I can stay at home till I die. Sorry staff, you are great but I can't afford to go there.

My father moved to Fuller House just about a year ago, and he loves it. He is not the easiest…read moreperson in the world to deal with, very demanding and stubborn - these people are wonderful with him, take excellent care of him and the other residents, keep us informed, and just generally rock! Rest homes don't get a lot of credit for what they do, but I just wanted to put in a good word for a group of dedicated and hardworking folks!

My mother in law wanted to go to the Fuller House but required a higher level of care in the end…read more Our dealings with Judy were great let me say. She is a very nice person and the facility itself is very nice and homelike.Several of our family visited and were very impressed with it. The kitchen was immaculate. The location is very handy for Melrose -Stoneham residents . Stoneham itself has a very good seniors center and Judy referred us to the Veterans affairs person. We were able to get her a veterans survivors benefit that will help pay for her care.I think the FH would be a strong contender if you are seeking a home of this type.

Benchmark Woburn is nothing short of amazing. Memory care staff are top-notch! Safety and caring…read moreare the most important factors! Thank you to all of the staff at Benchmark Woburn!

Every time I hear the word Benchmark, I think excellence. I know several people who work in the…read moreindustry and Benchmark is known as the best there is. The care and services provided, especially if you or a family member are in need of extra support, are world class and the Staff is passionate and thoughtful in the work they do. I happen to know two people who work there right now. If I need assisted living in my lifetime, I would like to go to Benchmark!

This facility was listed as 5 star on medicare. I think Medicare needs to do a tour of this place…read more It was run down. The windows in my moms room did not even open. The light was broken and the aides knew this. My mom was there 2 weeks and no one fixed it. Some of the aides were helpful but most just sat around. My mom would wait half an hour after ringing the bell to use the bathroom. One person would not push her wheel chair to the bathroom. My mom could not do this herself. The food was good and they had a few nice activities. The TV was smaller than my laptop screen. My mom could not wait to get out of there.

I've called everyday to talk to my sister ( the patient). The front office never picks up the phone…read moreeven after 45 rings multiple times. The phone in my sisters room doesn't have a ringer that works and they said they would fix it and never did. Bad attitudes and awful care. Please don't place anyone you love in this place.

I live in Brightview Wakefield MA. it's a great place to live! They have activities & exercise…read moreclasses every day. You can participate or not. They play Bingo twice a week, my favorite! Brightview is kept immaculately clean. The people who work here are very helpful. The food is very good. You won't be bored living here. There are card games, craft classes, book clubs, bridge, Mah Jong, jewelry making classes. Happy hour at 3:00 you may have a beer or a glasses of wine if you wish. Brian Pattern entertains us playing the piano & singing as scheduled. I have been here almost 2 years. I'm happy I chose Brightview to live. There is Assisted living & Independent living, someplace for everyone if you need help!

I highly recommend BrightView Senior Living in Wakefield, Mass. The staff is always kind and…read morehelpful and the facility is well set up to accommodate the needs of its residents.

I wish I could give it less than one star, but I needed to be able to post a review. This facility…read moreis horrible! It is run down and dingy. The staff are unprofessional and give the impression that they could care less about the patients. They schedule appointments and then give incorrect information to other staff members that need to attend. There is not enough staff to cover patients that are there and they are very quick to remind you of that. Just one example, when someone needed to use the bathroom and the staff were told because the patient needed help, after 15 minutes the staff was reminded and still no one came. How long do they expect someone to wait? The staff tell you what they think you want to hear, but if you call them out on it, they become snippy. I would recommend that no one ever put a loved one in that type of environment. They should be shut down.

Aberjona has helped a few members of my family quite a bit over the years. They handled my…read moregrandmother's rehabilitation very well on two different occasions. It was also a great place for my great grand­aunt, who lived there for years in the nursing home. The medical staff is very approachable and not afraid to explain anything you may not understand.

Rehabilitation. One gentleman was yelling HELP for 3 hrs on 5/17/26 from 8 pm till 10 pm. Until I…read moresaid " Can someone help this man? He's been saying Help for 3 hours and no one can sleep including me! Never ignore someone like that shame on you!"