Disappointed yesterday. My concerns about my heirloom ring repair gone wrong were met with…read moregaslighting, arrogance, defensiveness and condescension from the owner and more than a tinge of hostility from the jeweler repair man. The implication that they did me big favor in repairing my heirloom ring when in fact they got the sizing completely wrong having measured and sized me at a 9 and 1/4 at drop off and the jewelry repair man ignored everything and gave me a size 10 ring at pick up!!. I was gracious despite the error and waited patiently (time is money ) while it was resized again not knowing the smoothe new shank being resized would leave me with CLEARLY visible bumps and bruises. Instead of helpful and remorseful the jewelry repair man was immediately argumentative and despite efforts to quell the tension I was continually met with claims by the owner she couldn't even see the OBVIOUS DIVOTS and lack of smootheness with her magnifying glass. (TOTAL GASLIGHT My clever college age daughter aptly summarized in the car on the way home.) Dripping with condescension the owner reminded me that it was a 100 year old ring (70 years actually and what does that have to do with clear visible marks on a BRAND NEW shank?) Why did your guy not size the ring correctly the first time? I said none of this by the way. I was polite and merely tried to show them the imperfections that resulted from the (SECOND) repair caused by their sizing error! The owner also reminded me she mixed in the old gold from the original ring with the new gold ( umm so? We discussed this in advance ??) and.she reminded that 14 karat gold had been added to the lesser quality 10k Gold of the original Ring .Uhhhh again Sooooo? Again, these are all the details we discussed for the contract to resize and repair the original ring. So how does this address my issue of holes and lack of smootheness in the ring after Brandt's employee got my ring size completely wrong, dand then the REPAIR TO THE REPAIR caused lasting damage? I didn't come in there angry. I came in there just to discuss the matter and show them the issues hoping they would say " oh we are SORRY and lets just smoothe them out for you. " I lost out on a brand new shiny shank (and some gold). So exactly how is this my fault? No we're so sorry let's take a look and see what we can do? Nope. ZERO ACCOUNTABILITY. !!! This is the part where I contact my credit card company to reverse the charge. BUT NO I wont. Just maybe me not reversing the charge will save the next customer the trouble and the condescending owner will make jewelry repairman read the directions and do his job. I wont.let them blame me for seeking a freebie instead. Nope I won't give them that to fall back on. The owner's arrogance and condenscion are not going to change. I know her type so I defintely can't make it about the money. It won't penetrate. I can afford it. I concluded the debacle like a school teacher to a child who did something naughty. I had to articulate it for her to get the owner to admit the imperfections (divots and rough edges) happened as a part of the 2nd resize. "It wont compromise the ring I said, will it?" No she said and off she departed to the back office. How embarrassing. I didn't leave tail between my legs. She did. It was pathetic. She didn't even know I played her to get her to admit. My Ivy league Masters degree in mental health helped me manage her bad behavior in the face of which my daughter witnessed me conduct myself with decorum, and respect despite not receiving the same in return. Look at the ring in the pic. What would you do? I am out 200 dollars . Also, I am out time (which is money) waiting for resize when it wasn't done correctly. ZERO ACCOUNTABILITY CF.Brandt. ! Suffice it to say I won't be revisiting CF Brandt Jewelers again. I suggest you stay away as well.

They had a 14kt YG Figaro chain listed on ebay when I called in to inquire size wt specifications…read moreIt wasnt the accurate size.. when I ask if it was real gold? I get a text message back saying It's real gold. If you don't want to purchase that's fine. It'll sell here in my store for over $2000. When I tried calling in she picked up and left it unanswered when I called again some one else answered and I left a message. I never got a call back Michelle is or was her name my next question is it wrong for me to ask questions? She later changed the size on ebay 9.5mm to 9.0mm

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about…read more3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services.

They were SO speedy especially compared to the other quotes I got that said WEEKS, they did it in…read moreHOURS. Highly recommend getting a quote beforehand because this ended up saving me money. Happy with the job they did

100% would recommend for custom work. I got my engagement ring custom set here after doing copious…read moreresearch on DC area jewelers (yes, all the ones you're thinking about). I'm extremely detail oriented and particular, and Ideal Cut is a hidden gem of quality + value. The shop itself is plain -- don't let that fool you. The handiwork is awesome and the prices are incredibly reasonable specifically because (1) genuine honesty, and (2) lack of insane real estate overhead and working capital that any other jeweler with a flashy showroom prices into the markups they pass onto customers. Mr. Tan spent hours with me while I showed him drawings and designs of the custom setting I wanted. He made multiple CAD adjustments as we sat side by side until I was 100% happy. Again, other jewelers have fine print and will charge you extra past the [second] modification or past the wax stage. I love my ring and felt I had an empathetic and creative partner in bringing it to life.

Not thr easiest to find and inside is a bit cluttered, but Rahul is amazing. No upsetting or…read morepressure tactics. He is super knowledgeable and gives great advice. We upgraded an engagement ring and the whole process was super smooth and leaves us wanting to come back! They do great work, he is very patient, and treats his customers well. I highly recommend Atlantic Gems!

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

I took a G Shock watch in last year for a battery replacement and when I got it back it still…read morewasn't working. They never set the time and when I questioned them about it, they said my watch was defective. I worked just fine before the battery died. Come to find out on several YouTube videos that they never completed the "AC" reset (there was an error message "OPEN" on the watch). that needs to be done once you replace the battery. Not only that but the gasket was missing making the watch not waterproof (according to Casio). In addition, several times when I went to pick up the watch the store had not opened or never opened when it was scheduled to. Better off taking your watch somewhere else.

Fantastic jewelry store. The team is very knowledgeable and informative. The selection in the…read morestore is wonderful! The service is very efficient

Very nice honest folks. Not overpriced either. They have done several repairs for me and I've…read morebought a few things for my nieces that were very nice but didn't break the bank. I highly recommend them. Best jewelers on Kent Island.

I can't say enough good things about this place, one of my creative homes here in DC! Dan has…read morecreated such a beautiful, light-filled space that's equipped with pretty much any tool or equipment you might need to bring any idea to life. The classes themselves are fantastic - you'll learn by doing, but also by watching an expert demonstrate for you, and getting as much help as you may need throughout. It's a good balance: you'll build your skill set and learn the practicalities of metalsmithing, but also learn to understand your own creative vision, which you can work on during open studio hours. The vibe is really chill (Dan plays great music!), all the teachers are kind and helpful and supportive, your fellow students are all interesting and fun, and overall this is the kind of space where you feel like you're able to make mistakes and still learn and grow from them. If you've ever wanted to learn the true craft of metalsmithing to make fine jewelry, this is the place to do it.

How do I give 6 stars? 7 stars? 100? Dan and JewelryClassDC deserve them, and more…read more I worked with Dan to make my engagement ring and it was an unforgettable experience. It can feel like a real leap of faith to do something so personal and important in such an unconventional way, and to put your trust in a stranger and in your own ability to learn something you have never even considered before--but I am so glad I took it. I have an experience I will remember for the rest of my life, my fiancée (she said yes of course!) has a beautiful, truly one-of-a-kind heirloom she adores and values beyond measure, and we have a story we will tell over and over again. She is already getting questions about where I found her ring, and her friends are already gushing about how amazed they are I made it. Honestly, I am amazed too. I wasn't sure I could make a ring that looked better than a beginner's craft project!--but that was before I met Dan. I had a personal design idea that not only do they not sell in stores, they don't even really sell jade cut how I needed. As far as I can tell, no one had done this before. Well, now someone has, it turned out incredible, and it's all because Dan made it possible. He went above and so far beyond. As a craftsman he is not just skilled, but meticulous, and determined to make sure every product he works on meets his high standard of excellence. As a teacher he is patient, knowledgeable, and eager to share and show what he knows--which is a lot.  And to top it all off, he is a real man of his word--exactly the kind of person you want to put your trust in when dealing with precious metals, stones, and memories. In short, they don't 'em like Dan anymore--that goes for his character, and his jewelry. If you need jewelry made, if you need jewelry worked on, if you need a guiding hand to make something yourself--do yourself a favor and see Dan and his team at JewelryClassDC.

McAdams watch and jewelry repair center is the bests in St. Mary's county!! I've gone to…read moreMcAdams on numerous occasions and always a satisfied customer great service & a great price!!!!

Great service and quick work. Very personable and knowledgeable. Is meticulous in what he does.read more