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    The Ritz-Carlton Naples, Tiburón

    4.2 (147 reviews)
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    Andrea Z.

    We thoroughly enjoyed our stay here. But what made it so special and stood out to us, was the excellent service from all the staff members. We felt well cared for and any concern or issue we had was attended to with compassion. The staff is so friendly and willing to help and guide you. In particular, Front desk, Kayly and, Ryan were both so attentive to our needs. You could really tell they enjoy their job and care about hospitality. Additionally, Melissa brought up our charcuterie to our room and was just the sweetest bubbliest person we met there. Cheryl in the fitness center was very welcoming, and showed us around and seemed to truly enjoy her job. Christian was also very kind at the restaurant bar. Tiago was helpful with the bar amenities for our anniversary. We truly would go back solely for the great service we received.

    The voicemail we received that DOES NOT reference jackhammering (Diogo, please see) we would not have gone to the resort if they were honest

    If you are planning a trip to the Ritz, take pause. Without a doubt, the most disappointing travel experience of my life. We booked at the Ritz several months ago for a family trip over Memorial Weekend. A few weeks before our arrival, we received a message that the property was undergoing renovations and some areas might be closed off. We saw the water slides would be open, so we figured, how bad could it be. Ha! We arrived after 7 last night, so there was no construction going on at the time. The reception told us our balconies were locked (what?). All but 1 of the restaurants were closed. The lobby was closed and we entered through plastic tarps. Not a great first impression, but decided to power through. 8 am (on Saturday, Memorial weekend) the jackhammering began. And has not stopped (its almost 3). You can hear it all throughout the resort. Breakfast is in a ballroom. Its more like a company meeting than a luxury hotel. The whole experience has been so disappointed. Its surprising that the Ritz would rather stay open during these conditions and give guests a subpar experience (while still paying $1,000 a night) than shut down and reopen fully ready. I feel terrible for the employees, who are truly doing the best they can in these awful conditions. The management really dropped the ball on this and definitely damaged their own brands reputation. We decided to end our vacation after 1 day and go home, where at least we don't have to listen to jackhammers all day. Diego, please see the attached voicemail transcription that clearly DOES NOT mention jackhammering

    Andrew B.

    Fantastic all around stay. Each time we've stayed here we enjoyed everything from the rooms to the area, to the friendliness of the staff. The grounds are beautiful, it's a great place to have a conference, and the building itself is kept in top condition.

    Relaxing in the bathtub, listening to jazz, and enjoy my cup of Nespresso
    Becky L.

    The Ritz sets the bar so unrealistically high, it's in a standard all on its own. The staff is so helpful and always welcoming. The rooms are immaculate and the turn down service is a sweet treat. They think of EVERYTHING and because it was me and hubby on a special trip, we had several complimentary treats delivered to our door. The bed is comfortable we decided to order the same mattress for our home. I love it when we get to stay here.

    Lunch by the pool
    Isabella K.

    If you're looking for a family-friendly destination in Florida, the Ritz Carlton Naples Golf Resort Tiburón is the right place for you. Their pool area features a waterpark with several slides, a lazy river and kids zone . There are several activities throughout the day at the pool and the adjacent lawn such as balloon art and lawn games. They also pass out complimentary snacks for the kids throughout the day. The Resort also has a huge golf course. Starting from July 6 '23, guests will be able to take a complimentary shuttle service to the beach resort and use all the amenities over there. I loved the little coffee shop they had and got my Mocca and oatmeal fix every morning. My son loved the donut lollipops. I wished there would have been more variety food wise in general but I feel like this is one of the Covid aftermaths which they are working on to improve.

    Bathroom
    Dara B.

    I stayed here a few weeks ago for 3 nights (for a VIP Art Auction event). I love the rooms, the soft bed, the coffee maker, the giant TV, the modern bathroom, closet with iron and ironing board, the desk, the 2 seated sofa and the huge patio. The hallways are nicely decorated. There are 2 restaurants and a coffee shop plus many ballrooms and a business center plus outside, golf course, pool and water slides. Parking is either self park ($20/night) or valey ($30/night) plus car charging stations. There is a shuttle which takes people to the other Ritz-Carlton by the beach. The staff is very friendly and helpful. Great amenities and really comfortable stay. Worth the drive from Broward.

    Balcony view.

    My husband and I booked several months ago a high room, balcony, with resort view. We got a 4th floor, balcony, and view of the entrance roof and parking lot. We did use our bonvoy points...however I would have never paid $900+ for this room. I am also disappointed in myself for using so many points for a 3 star (my opinion) room. Outdoor restaurant is new, mediocre, and expensive. $55 daily resort fee. $30 self parking daily or $40 valet. Furniture is worn, floor not well vacuumed, shower slowly drains. Good points are: staff are friendly, lazy river, pool slides, bike rentals, shuttle service.

    Shrimp Cocktail
    Adam J.

    Open air, close to the pool, the bar /restaurant is called Ria: a Modern Latin American Street Food hotel outlet. The food was super-fresh and well done. Just what you'd expect from a Ritz-Carlton. Would definitely go back and play a round of golf there too!

    Pool side
    Mauricio T.

    Ritz always makes you feel like a million dollars. If you want to have a great getaway or a stay cation . I would highly recommend this place

    Peppermint Martini

    Really disappointed in how this place treats locals. Very much excited to attend their 12 days of Christmas Cocktails event. They advertise locally but they aren't interested in local business. Went there first night, crowded, extremely poor service. They decided to host golf event and the Christmas event at the same time and they cant handle it. Had a great drink ( Day 1 of 12 days. Planned on attending next 11 days. Night 2 we went again excited for the nights new xmas drink. Were stopped down below, they wouldn't even let us in. Said if we wanted in we would have to park a half mile away at an elementary school and walk back. Wow. We left. It appeared all the other locals in line did the same. Haven't been back and don't plan on it. Skipping the holiday market too now.

    Water Park with lazy river and slides!

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    Ask the Community - The Ritz-Carlton Naples, Tiburón

    Review Highlights - The Ritz-Carlton Naples, Tiburón

    . We have stayed at other RC hotels and this location, along with the beach resort, were by far our favorite

    Mentioned in 22 reviews

    Read more highlights

    The Ritz-Carlton, Naples

    The Ritz-Carlton, Naples

    3.9
    (337 reviews)
    $$$$

    My stay at the Ritz-Carlton, Naples began with an exceptional first impression…read more When I checked in, the young woman at the front desk was warm, friendly, and genuinely welcoming. We struck up a conversation, and she thanked me for my patience while waiting in line. Since I'm a Marriott Bonvoy member, I asked if there happened to be any upgrades available. She smiled and said she had found one for me. I thanked her, headed upstairs, and opened the doors to what I can only describe as the most incredible hotel suite I have ever seen. I knew something was different the moment I saw the double entry doors. Inside was an immaculate, magnificent suite featuring a spacious living room, a luxurious master bedroom, a second bedroom, spacious living room and **three bathrooms**, with breathtaking views overlooking the Gulf of Mexico, the beach, and the pool from multiple balconies. The master bathroom alone was larger than many standard hotel rooms and even featured its own Toto toilet. Every detail reflected luxury, from the remote-controlled drapes and sheers to every toiletry imaginable, and even a thoughtfully stocked minibar featuring Macallan 12. I was so stunned that I immediately Face Timed my wife to show her the suite. Her reaction? *"You have to come get me."* I had driven two hours from home to attend a conference and had expected nothing more than a beautiful room with a king-size bed. Instead, I found myself in what felt like a private luxury residence. So, I got back in my car, drove the two hours home, picked up my wife and daughter, and then drove the two hours back to Naples--all so they could experience this extraordinary suite with me. It was absolutely worth every mile. I've been staying in hotels for more than 50 years, and without question, this is the finest hotel room I have ever experienced. What makes the experience even more remarkable is that it all came from a complimentary upgrade as a Marriott Bonvoy member. That one thoughtful gesture transformed a business trip into an unforgettable family memory. The Ritz-Carlton, Naples delivered an experience I'll never forget. Thank you to the wonderful woman at the front desk for her kindness and generosity and thank you to everyone at the Ritz-Carlton for making this one of the most memorable hotel stays of my life.

    Spent some time here with family and friends. We enjoyed the cabanas at the beach and also time at…read morethe pool. The attendant, so sorry but I have forgotten her name, helped us on two different trips and was just wonderful. Funny, bubbly, and just great. The bathroom in our gulf view room was large enough for three girls to get ready in without elbowing each other. Our room here had a great vanity just outside the bathroom as well. Very convenient. 13.06.2026

    Home2 Suites by Hilton Naples I-75 Pine Ridge Road

    Home2 Suites by Hilton Naples I-75 Pine Ridge Road

    4.3
    (14 reviews)

    Fantastic hotel to stay at! The rooms were super comfortable. Loved the size of the room and the…read morebathroom. The beds were super supportive and the pillows were nice and pluffy. The best part of the hotel might be the breakfast. Home2 Suites probably has some of the most elevated complementary hotel breakfast at the budget friendly level that I've come across. Loved the create your own breakfast sandwiches, the delicious yogurt parfaits, and the warm biscuits. Overall, an excellent place to stay at :)

    I stay here biweekly (since November), and have watched the price increase from $164 to $315…read more(invoice from one night 2/2). I understand prices go up in season, but this seems excessive in my opinion. Because I am vegan and eat a healthier diet, I continuously request bananas at the complimentary breakfast buffet. They seem to be offered sporadically. This morning, the bananas offered should NOT have been. they were over ripe, rotten on some and gross. when i asked if there were any other bananas, I was met by an unfriendly "they're all the same". I took the one that looked the least rotten, peeled it and it was all brown on the inside, Went back to the bowl and one was really rotted at the stem, and another was split open. I took them out of the bowl and let the woman know that they were bad and should probably be thrown away. I went to get coffee, and she put them back in the bowl. Are fresh bananas too much to ask when I'm paying $315/night for an average hotel??

    LaPlaya Beach & Golf Resort

    LaPlaya Beach & Golf Resort

    3.5
    (196 reviews)

    Sometimes I just want to be treated like a queen.... at LaPlaya I had the right room full of all…read morethe luxuries I needed; and the grounds to the hotel were full of tropical trees and plants and made this beach resort feel more like an oasis. The pools have plenty of staff taking drink orders and delivering hot food; I love being pampered. The staff at the edge of the beach are ready to set up lounge chairs and an umbrella and they even set up a flag that you raise if you needs a frozen cocktail or something to snack on. The staff at the valet station and the front desk were excellent. My only complaint is that my trip had to end and I can't wait until my return trip.

    Wow. 10 stars for us. We stayed here 2 nights June 26 & 27, hundred dollars to their sister…read moreproperty The Inn on Fifth for 2 additional nights. Easy check-in. Everybody is so kind from helpful valet & bellmen & Tiki bar bartenders & pool attendants. Fantastic room. Spacious. Nice balcony. We were in the other building across the street : 2 weddings going on some positive energy! Delicious meal at Baleen our first night! Wonderful service, incredible view of the ocean and a perfect sunset. Breakfast both days- must order Huevos Rancheros - one of the best ever! Tried to stay healthy the next day and SO glad I ordered the Acai Bowl - one of the best ever! Walked the stunning beach. Enjoyed relaxing poolside and even went to the fitness center both days! We would definitely stay here again.

    The Ritz-Carlton Naples, Tiburón - hotels - Updated August 2026

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