Our family stayed at The Ritz-Carlton Naples, Tiburón over Mother's Day weekend while in town for a baseball tournament, and it was the perfect luxury escape after long days at the fields. The resort truly feels like a lush sanctuary, and our 12-year-old absolutely loved the water area -- especially the three water slides and lazy river, which quickly became the highlight of the trip. We stayed in a King room with a balcony, and the spacious marble bathroom with double vanities felt especially luxurious. I also appreciated the little details throughout the stay, like the in-room Nespresso coffee bar and the Diptyque toiletries featuring the Philosykos scent -- a fresh fig and woody blend that made the room feel extra spa-like. During our stay, we explored several dining options around the property. We grabbed breakfast to-go from EXpress(O), enjoyed evening cocktails at Bella Vista Lounge, and relaxed poolside with chips, guacamole, and drinks from Ría Bar. Everything felt very family-friendly while still maintaining that signature Ritz-Carlton luxury experience. We left feeling relaxed, refreshed, and already looking forward to our next visit to Naples. Wish we had time to enjoy the Mother's Day brunch. read more

See all

It was a good stay but I prefer the beach property. Staff was helpful and friendly at the front desk but the restaurants were just OK. Pool was small for the amount of people that was there. Slides are cool but definitely need more space for pool and chairs. It felt like everyone was on top of each other. It was not comfortable at all. If the hotel is at full capacity the pool is not enjoyable because the people simple do not fit. Golf was great. However, the staff at the course was not helpful but the premises were really nicely kept. The golf store was very nice and the staff there was helpful and polite. Restaurants in this hotel are not their best characteristic. The outdoor restaurant by the pool seems to be the preferred one but it was not great. The food was just OK. The rooms were spacious and nicely kept. Overall, it is a nice hotel. read more

We thoroughly enjoyed our stay here. But what made it so special and stood out to us, was the excellent service from all the staff members. We felt well cared for and any concern or issue we had was attended to with compassion. The staff is so friendly and willing to help and guide you. In particular, Front desk, Kayly and, Ryan were both so attentive to our needs. You could really tell they enjoy their job and care about hospitality. Additionally, Melissa brought up our charcuterie to our room and was just the sweetest bubbliest person we met there. Cheryl in the fitness center was very welcoming, and showed us around and seemed to truly enjoy her job. Christian was also very kind at the restaurant bar. Tiago was helpful with the bar amenities for our anniversary. We truly would go back solely for the great service we received. read more

The Ritz-Carlton Naples, Tiburón - Hotels Near Me - Naples, Florida

I am leaving this review based on my experience leading up to an upcoming stay that I ultimately had to cancel. My family booked this property months in advance using points and free night certificates. A major reason we chose this resort was the ability to use our balcony while our young children napped. Less than two weeks before our arrival, we received a phone call informing us that significant construction would be taking place during our stay, including loud daytime noise and a completely unusable balcony. The hotel pointed to an email sent months earlier, which I eventually found in my spam folder. However, the email referenced "limited balcony access," not that the balcony would be entirely inaccessible. Had we known the true extent of the disruption when booking, we would have chosen another property. What disappointed me most was not the construction itself. Hotels renovate all the time. It was the response. By the time we received clear notice, comparable properties were no longer available at the same points redemption level. Despite explaining our situation, no meaningful solution was offered. We were told we could move to another property only if we paid substantially more. No accommodation, upgrade, credit, or other guest recovery effort was provided. For a brand that positions itself as a luxury experience, I expected more empathy and a stronger commitment to making things right when a major part of the guest experience changed after booking. Instead, the only resolution offered was cancellation and a return of the points I had already used. We were actually planning to use this trip to evaluate Ritz-Carlton for future family vacations. Unfortunately, the handling of this situation left us disappointed and questioning whether the level of service matches the brand's reputation. read more

If you are planning a trip to the Ritz, take pause. Without a doubt, the most disappointing travel experience of my life. We booked at the Ritz several months ago for a family trip over Memorial Weekend. A few weeks before our arrival, we received a message that the property was undergoing renovations and some areas might be closed off. We saw the water slides would be open, so we figured, how bad could it be. Ha! We arrived after 7 last night, so there was no construction going on at the time. The reception told us our balconies were locked (what?). All but 1 of the restaurants were closed. The lobby was closed and we entered through plastic tarps. Not a great first impression, but decided to power through. 8 am (on Saturday, Memorial weekend) the jackhammering began. And has not stopped (its almost 3). You can hear it all throughout the resort. Breakfast is in a ballroom. Its more like a company meeting than a luxury hotel. The whole experience has been so disappointed. Its surprising that the Ritz would rather stay open during these conditions and give guests a subpar experience (while still paying $1,000 a night) than shut down and reopen fully ready. I feel terrible for the employees, who are truly doing the best they can in these awful conditions. The management really dropped the ball on this and definitely damaged their own brands reputation. We decided to end our vacation after 1 day and go home, where at least we don't have to listen to jackhammers all day. Diego, please see the attached voicemail transcription that clearly DOES NOT mention jackhammering read more

The Ritz-Carlton Naples, Tiburón - The voicemail we received that DOES NOT reference jackhammering (Diogo, please see) we would not have gone to the resort if they were honest - Hotels Near Me - Naples, Florida

Kayly! She was so awesome and so kind and accommodating. This is how you should feel at hotels. She was extremely attentive. Thank you so much for your service. read more

Came for Livefest and the workers after the concert were driving on the same sidewalk as all the walkers. They actually hit an older man and we all told her to back off and she said "I'm working". There is no excuse for the golf carts to be on the sidewalk with the walkers it was very dangerous. Very disappointing. read more

Fantastic all around stay. Each time we've stayed here we enjoyed everything from the rooms to the area, to the friendliness of the staff. The grounds are beautiful, it's a great place to have a conference, and the building itself is kept in top condition. read more

The Ritz-Carlton Naples, Tiburón - Hotels Near Me - Naples, Florida

You pay exorbitant prices and don't get treated like royalty in return. You pay for your coffee unless you make it in your own room. If you try to eat breakfast, do you end up having a 10 to 15 minute wait. At these prices that is completely unacceptable. Plus, they are doing major reconstruction right now, and instead of providing a discount they still charge you full freight. read more

It's just the best and by far the best Veal Chop anywhere. Pricing , well it is The Ritz and worth every penny (dollar). I plan to go there again in a couple of weeks. read more

Very nice hotel. Love that the hotel has a lazy river and splash pad for the kids. My son loved it and is adults enjoyed the lazy river. Staff was very attentive and poolside food tasted great. read more

We usually spend the winter holidays in my hometown of Boca Raton, but like to break up our time there a bit. Many months before the holidays we booked a suite at the Ritz Carlton golf resort. According to the stellar reviews this was the better resort for my kids since they had just put in a new water park at the pool...and then we could shuttle back and forth to the Ritz Beach Resort. However, Hurricane Ian had other plans for Naples and the Ritz Beach Resort was closed when we were there. Due to the devastation in Naples we considered moving our trip elsewhere, but decided to give it a shot...and I'm glad we did because it was still a great week in Naples even with some things closed. The Ritz Tiburon is a smaller resort, but I like when it doesn't take 20 minutes to walk to your room. Our suite was a little outdated, but comfortable. We learned on this trip that for our family of 5 it's preferable to have 2 connecting rooms vs a suite (King Bed + Sofa Bed + Pullout), but we made it work! I did hear they are about to redo the rooms so I'm sure the next time we stay here they'll be even better. We don't really golf so we missed out on taking advantage of the infamous tiburon golf resort, but my 10 year old took a very expensive, but fun lesson with a pro named Tom. He liked it so much that he begged us to sign him up again the next day! The kids favorite part of the resort were the water slides and the lazy river.I love a good lazy river myself. The bottom of it tore of my kids feet (when they did it without the tube) so I recommend bringing water shoes for them. I stayed in the tube the entire time so no feet issues for me. I do think they should add a lifeguard to watch the back of the river with all the small children going around. I do wish there was a separate adult pool to enjoy some kid free time, but think you can get that at the Ritz Beach Resort when it reopens. I was super excited for daily tennis drills, but unfortunately the tennis pro had a medical emergency the day I arrived. He did text me that he's OK and recovering, which I'm so glad to hear! We arranged some privates with his friend and another tennis pro, Krishnan, who I picked up some good tips from, but based on the price of the privates would have loved to do the drills. I always prefer playing with others as well! I have heard really good things about their usual tennis pro (Joe) so would be interested in taking lessons with him when he recovers and is back on the court. Golf is definitely the main focus of this resort and the system for booking tennis courts is a little disorganized thru the pro shop. They also could use a staff member out at the tennis courts helping people manage their court reservations. Krishnan had to keep stopping our lessons to do this, which isn't really fair to his customers who are paying so much for private lessons. I think we ate and drank at all the restaurants in the resort. The breakfast buffet was an amazing deal for kids at $15 and seemed to keep them full for many hours (as it should for the way they piled their plates). I loved their frittata from the menu as well and ate that daily. Ria is outside so it was a little cold for the cooler days we had, but perfect once the weather warmed up. And we loved when there was live music at the bar downstairs, which should occur every night (not just the weekends over the holidays). It turned out to be a lovely week and we enjoyed exploring Naples as well. I would definitely stay here again, but probably opt for 2 connecting rooms and would look forward to taking advantage of the Beach Resort too. read more

The Ritz sets the bar so unrealistically high, it's in a standard all on its own. The staff is so helpful and always welcoming. The rooms are immaculate and the turn down service is a sweet treat. They think of EVERYTHING and because it was me and hubby on a special trip, we had several complimentary treats delivered to our door. The bed is comfortable we decided to order the same mattress for our home. I love it when we get to stay here. read more

The Ritz-Carlton Naples, Tiburón - Relaxing in the bathtub, listening to jazz, and enjoy my cup of Nespresso - Hotels Near Me - Naples, Florida

If you're looking for a family-friendly destination in Florida, the Ritz Carlton Naples Golf Resort Tiburón is the right place for you. Their pool area features a waterpark with several slides, a lazy river and kids zone . There are several activities throughout the day at the pool and the adjacent lawn such as balloon art and lawn games. They also pass out complimentary snacks for the kids throughout the day. The Resort also has a huge golf course. Starting from July 6 '23, guests will be able to take a complimentary shuttle service to the beach resort and use all the amenities over there. I loved the little coffee shop they had and got my Mocca and oatmeal fix every morning. My son loved the donut lollipops. I wished there would have been more variety food wise in general but I feel like this is one of the Covid aftermaths which they are working on to improve. read more

See all

The Ritz-Carlton Tiburon is an all around fine resort. They have thought of everything for your stay. This very weekend was delightful. I most certainly would go back no thinking about it. read more

I stayed here a few weeks ago for 3 nights (for a VIP Art Auction event). I love the rooms, the soft bed, the coffee maker, the giant TV, the modern bathroom, closet with iron and ironing board, the desk, the 2 seated sofa and the huge patio. The hallways are nicely decorated. There are 2 restaurants and a coffee shop plus many ballrooms and a business center plus outside, golf course, pool and water slides. Parking is either self park ($20/night) or valey ($30/night) plus car charging stations. There is a shuttle which takes people to the other Ritz-Carlton by the beach. The staff is very friendly and helpful. Great amenities and really comfortable stay. Worth the drive from Broward. read more

See all

My husband and I booked several months ago a high room, balcony, with resort view. We got a 4th floor, balcony, and view of the entrance roof and parking lot. We did use our bonvoy points...however I would have never paid $900+ for this room. I am also disappointed in myself for using so many points for a 3 star (my opinion) room. Outdoor restaurant is new, mediocre, and expensive. $55 daily resort fee. $30 self parking daily or $40 valet. Furniture is worn, floor not well vacuumed, shower slowly drains. Good points are: staff are friendly, lazy river, pool slides, bike rentals, shuttle service. read more

The Ritz-Carlton Naples, Tiburón - Balcony view. - Hotels Near Me - Naples, Florida

Open air, close to the pool, the bar /restaurant is called Ria: a Modern Latin American Street Food hotel outlet. The food was super-fresh and well done. Just what you'd expect from a Ritz-Carlton. Would definitely go back and play a round of golf there too! read more

The Ritz-Carlton Naples, Tiburón - Shrimp Cocktail - Hotels Near Me - Naples, Florida

See all

Ritz always makes you feel like a million dollars. If you want to have a great getaway or a stay cation . I would highly recommend this place read more

The Ritz-Carlton Naples, Tiburón - Pool side - Hotels Near Me - Naples, Florida

See all

I just spent my birthday there. We had an amazing day! You can't just recommend one staff member because everyone we encountered was exceptional. I can't remember when we had such a relaxing day. We are looking forward to going back soon! read more

We have been coming to the Ritz Carlton Naples for over fifteen years but sadly our last stay was far below expectations. For starters the room costs and fees have doubled. This would be fine if the same facilities were available for guests, they are not. Since the renovations Tiburon Golf guests are no longer given access to the beach sister property pools. You are forced to enter the beach via a roundabout path at the Ritz Carlton Beach. The shortcut through the pool in inaccessible even with your Golf room key, this was never the case pre Covid. I would not care if the Tiburon pools weren't renovated to a kiddie pool and essentially a wade pool. The Tiburon pool used to be large and relaxing now it's overrun with kids everywhere. Sadly our hidden gem in Naples is a shell of its former self. We will be exploring other properties on Vanderbilt beach. read more

Really disappointed in how this place treats locals. Very much excited to attend their 12 days of Christmas Cocktails event. They advertise locally but they aren't interested in local business. Went there first night, crowded, extremely poor service. They decided to host golf event and the Christmas event at the same time and they cant handle it. Had a great drink ( Day 1 of 12 days. Planned on attending next 11 days. Night 2 we went again excited for the nights new xmas drink. Were stopped down below, they wouldn't even let us in. Said if we wanted in we would have to park a half mile away at an elementary school and walk back. Wow. We left. It appeared all the other locals in line did the same. Haven't been back and don't plan on it. Skipping the holiday market too now. read more

See all

The Ritz-Carlton Golf Resort Naples has enhanced there already wonderful Hotel by adding an excellent outdoor restaurant, a larger pool, a lazy river, and a splash park. The LPGA tournament was in play at the Golf Resort when we arrived for our short stay, so we did not have an opportunity to enjoy their iconic golf course. However, we did manage to enjoy their restaurants and outdoor activities. read more

See all

This is about Ria: My friends, son, husband, and I were dining at the Latin American restaurant-Ria. We had made a reservation through the concierge ahead of time. It was actually very hard to find on the property, as we didn't realize that it was outside. It is adjacent to the pool area. It was a beautiful night to sit outside. Not muggy at all. Our friends had gotten there before us and we're easily able to sit down under the reservation that we made. My friends are vegan and they were able to easily accommodate them the entire way through even add dessert. They made them delicious tacos with sweet potato and quinoa. They actually both said "it was the best taco they've ever had." I had a shrimp taco which was delicious, a little heavy on the sauce, but that's just my taste and my husband had the beef tacos. My husband and I traded one shrimp for one beef and I would agree with him when he said that there was a little bit too much beef in there. A little bit on the dryer side so it was hard to take in. We also had cocktails and ordered the empanadas which were delicious, but definitely shareable as they are heavy and filling. Our friends shared the chips and guac. We already knew that the chips, guacamole, and salsa were delicious because we had some at lunch at the pool which I'm assuming is the same fare. The service was excellent the whole way through. Very attentive, never had to wait, very accommodating and every way especially to our baby. We opted for the raspberry sorbet for dessert. I shared with my husband and my friend with her husband. It was yummy, but I'm not a huge sorbet fan so I guess I'm not a good judge of that. Overall, I thought this was a fun experience. Lively environment, beautiful evening, and it's always amazing at the Ritz. read more

See all

This upscale golf resort has 257 guest rooms and 38 suites, it is also home to the Tiburon Golf Club which was designed by Greg Norman. The hotel was built in 2002 with a renovation in 2015. With that being said, I was surprised to see worn out carpet in the hallways. The hotel is spotless and the property is beautiful. The lush grounds have an abundance of tropical palm trees, ponds and a fire pit, not to mention the lovely golf course view. The resort has a few restaurants, a day spa, pool, fitness center and two golf courses located at Tiburon. I loved seeing so many guests traveling with their dogs! The resort is pet friendly and all of the dogs I met looked happy & quite content vacationing at such a grand hotel. Luxury amenities, valet parking, 24 hour room service, diverse cuisine, lush greens and the golf course view makes this the ideal spot for a weekend getaway. Worn out carpeting or not, I would stay here again in a heartbeat. The hotel is sophisticated but far from being pretentious. Shuttle service is provided to and from their beach property just a few miles away. I'm not a golfer but the golf resort is so tranquil I didn't want to leave. Our room had a balcony with a view of the golf course. The room itself was on the small side but the bathroom was large and luxurious. Great mattress and pillows-I slept great! Edith was awesome and she kept us fully stocked up on towels, bottled water, shampoo etc. I don't know if our room was just assigned to her or if she is part of the management team, if she's not she should be. Edith is the reason my trip was perfect and she is an asset to the Ritz Carlton. The "reconnect" package included daily breakfast for two at Lemonia (separate review) and a daily resort credit of $100 which was put to good use at Bella Vista (separate review) and the rest was spent on gifts in one of the stores. Ericka handled everything for us; champagne upon arrival to the pretty flowers, box of truffles and chilled bottle of champagne that was delivered to our room on the second day. Ericka and Edith went above and beyond to ensure our stay was amazing & it was. The icing on the cake were the two handwritten thank you notes that were delivered with our gifts. One was from the guest relations manager and guess who the 2nd card was from? It was from Edith! I 100% recommend staying here when in Naples. read more

See all

The property itself is absolutely stunning, with lush gardens and breathtaking views of the Gulf of Mexico. My room was spacious and comfortable, complete with modern amenities and luxurious linens that made my stay so inviting. The staff provided excellent turn-down service each night, ensuring my bedding was crisp and refreshed for my night's sleep. If you're looking for an unforgettable place to stay in Naples then look no further than The Ritz Carlton! They truly have it all! read more

The Ritz-Carlton Naples, Tiburón - Hotels Near Me - Naples, Florida

I finally had a tasty creative vegan entree in Naples at a large benefit I went to this past week. Highly recommend as most if not all chefs in this area have no idea or interest in learning about nor serving anything remotely kind and better for the environment. read more

Beautiful hotel. Staff was unbelievable. Received the "Your Special " treatment. Wish could have stayed longer. Next time bringing the clubs. Course looked amazing read more

It's not a typical Ritz Carlton. The grounds are lacking of Ritz Carlton expectations. Not a relaxing atmosphere at all. The winding river (lazy river) is decent. A LOT OF KIDS!!! It is more of a club than a resort in nature. We strongly prefer the Ritz Carlton Naples Beach Club to Ritz Carlton Tiburon. read more

It's pricey but it's top notch. The seevxie the grounds the pools as good as it gets. Also shuttle over ti the beach club. Award winning Greg Norman golf course makes it a must stay for avid golfers. Highly recommend read more

Hard not to give a Ritz property 5 stars and this location is no exception. Just down the road from their "sister" property on the beach - this property is home to the golf course and is much more suited for business conferences. The staff as always was excellent, and of course once you take a deep breath at the food and beverage prices, all is well. read more

The Ritz-Carlton Naples, Tiburón - Hotels Near Me - Naples, Florida

See all

Grounds were beautiful and very family friendly! Here the week of 4th of July and wasn't too crowded. Convenient having a shuttle to and from the beach resort! read more

The Ritz-Carlton Naples, Tiburón - Entrance - Hotels Near Me - Naples, Florida

See all

Subpar. At best. While the sister property on the beach is pristine, this golf club leaves something to be desired. While the service is impeccable and the staff is amazing, the rooms are outdated. The furnishings had nicks and cuts in them and looked like a luxury hotel from the 90s. The pool area was not relaxing because of the number of children everywhere and rude parents that didn't care about how loud and disruptive the kids were. There should be an adults only pool, but no, childish pandemonium everywhere. If you want a relaxing experience, come when children are in school. Other than that, great staff, amenities and good food. read more

Had a great weekend stay . Best part of this hotel is its small size . Pool was still packed but we had a cabana and mostly there were people with kids which was enjoyable . Service as expected and water slides added some additional fun ,would recommend for a stay- cation. Room was clean updated and as expected as well. Our dogs were welcome which gave it an extra bonus read more

See all

Not as bad as the beach resort but really sub-standard for the price. The bars are never open. It's just not enjoyable! There was some crud stuck to the ceiling in the bathroom! Gross!!!! read more

The Ritz-Carlton Naples, Tiburón - Hotels Near Me - Naples, Florida

See all

Well appointed hotel. All clarity- I was here for two nights (for a meeting) but never was able to get out and see the grounds. Arrived at night and left early 36 hrs later. It's not an ovefwheing or over posh lobby- just cozy. Not stuffy nor over the top. They did offer a vending machine for your mini champagne needs. Loved this idea and wished I was here on pleasure! Check in was easy and effecencirnt. The room was spacious and had plenty of extra toiletries. I really loved the extra touches: several free mini waters, large water or snacks and mini bar (purchase) suit rack, and beauty tools (q tips and cotton pads). Outside near the front they offered both a runners station (maps, bottled water, towels) and a pool/beach station (bags of towels, water, pre-portioned and labeled sunscreen). Really loved this touch and wish other hotels would take note! Food was enjoyable- Enjoyed a well prepared grilled salmon for roomservice (the simple things are sometimes so much appreciated). The meeting food was also good- one night we had a lobster and prime rib with Mahi. They have each person am entire lobster and it was cooked perfectly. I enjoyed their bread pudding with bananas. I would recommend this property to anyone! It was an excelled stay and the grounds looked beautiful on the in-room TV! read more

See all

Is there ever anything negative to say about theRitz? Husband and I went for the weekend. The service was amazing- as expected. Room was very comfortable. Food, drinks, pool, water park, everything was fab. Going back next weekend and I'm counting down the days! read more

The Ritz-Carlton Naples, Tiburón - Hotels Near Me - Naples, Florida

Ritz Triburon Fourth of July Celebration did not disappoint! The buffet had even more options than they listed and everything was absolutely delicious! Loved that they had seating options inside & out! Plus, an amazing fireworks show we could see from our balcony! read more

First time staying at a Ritz Carlton. We don't play golf so unfortunately we didn't get to enjoy all this resort has to offer. Our room was impeccable, staff were all friendly and ready to help whenever we had questions. They have full time valet parking but also the option to self park if you prefer. Multiple restaurants that we didn't get to try as we were mostly out. We think it would be good for the shuttle to start running a little earlier (9:30am is kind of late to start a beach day - especially when it rains the rest of the day). Will be visiting back! read more

See all

The best hotel and staff you can find. My wife and I frequent this Ritz and love coming back again and again! They really care about their customers and the staff goes the extra mile to ensure you have the best stay! From the valet, to the bar, to the front desk. All top notch! Highly recommended!! read more