We made reservation for dinner entertainment for 2 for the first time on a Saturday evening, thought it would be exciting to listen to great Jazz music, which he was amazing, food was alright, nothing to brag about, good service. The location and environment were beautiful, love the patio an outdoor dining, unfortunately there was only 2 tables including us dinning in. Quite sad! We should give them a try again. Management should provide more services and pay more attention to the dinning room. Customer is more impressed if the service and the foods are delivered with good taste read more

No, no, no! Again, no, no, no! They ruined my best friends birthday with terrible customer service and uncooked chicken. From jump the waitress was rude and then got mad because we sent uncooked chicken back. Are we supposed to eat it and risk getting sick? The manager Dee was VERY nice but other than that, this place is NOT worth going to. Please trust me when I say this. read more

The Roof - Lounges Near Me - Sugar Land, Texas

Had a date reservation with my husband last night. Spent time taking a Lyft from Rosenberg to this restaurant. Was first seated next to the extremely loud Dj playing for one customer. We asked if we could please move to a quieter table. We picked one next to the other customer. We were never served after then. We waited about a half hour then left. Upon leaving ( you had to walk through the empty bar area), the hostess and bartender were watching us crouched in the corner of the bar. So sad. We won't be back. Wasted a Lyft ride. We ate at the restaurant below. Can we give this a negative star? Really? Why did you allow us to even book? read more

Food. Ambiance. Service! Can't get any better than this. Stop in, have a drink, and eat well. Food. Ambiance. Service! Food. Ambiance. Service! Food. Ambiance. Service! Food. Ambiance. Service! read more

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Food was good, service was horrible. We waited 30 minutes before we received our drinks mind you there were only about 4-5 tables. Upon requesting our check, we noticed there's an automatic gratuity fee and a non cash fee charge as well. We paid cash, service was definitely not $27 worth. I won't be coming back read more

One Star My wife and I dined at The Roof on Sunday, September 21, 2025, at 11:30 a.m. for brunch in celebration of her birthday. Unfortunately, the experience did not meet the standards of a fine dining establishment and was deeply disappointing from start to finish. We were seated promptly since we were the only guests in the restaurant at the time. However, the booth assigned to us had its seat covered with a fleece throw, which created an impression more suited to a casual café than an upscale venue. Our server greeted us politely and began service with water. When we requested the endless mimosas that were advertised online, we were told they were not available. My wife ordered the Salmon Pontchartrain, while I chose the Chicken and French Toast. Despite being the only table at that point, our entrées took nearly 30 minutes to arrive. The quality of the food was far below expectations. The salmon was clearly frozen rather than fresh, something one would expect from a casual chain restaurant, not a fine dining establishment. While my dish was attractively plated, the chicken was extremely tough--so much so that it could not be cut with a knife and had to be torn apart by hand. The overall quality was comparable to, or worse than, what could be found at a fast-food chain for a fraction of the price. Once another table of eight was seated, service declined further. Drink refills took an unusually long time, and we had to wait again for our bill. When it did arrive, we were surprised to see a 20% gratuity automatically applied to our party of two, as well as an additional credit card processing fee. In summary, The Roof delivered an experience that was subpar in every regard--slow service, poorly prepared food, and unjustified additional charges--all while presenting itself as a fine dining destination. Unfortunately, it did not live up to that promise, and we will not be returning. read more

Had the chicken and French toast, the chicken was tasty nice and moist with a crunchy breading that was the best part, toast was soggy and lacking flavor. Service was slow from being seated to having order taken then for delivery from kitchen. Asked for coffee with meal, was not delivered till done eating. A tip was automatically added, make sure check receipt before adding more,. Will not be back. read more

The Roof - Sunday Brunch - Lounges Near Me - Sugar Land, Texas

We went at 8:45'om a Saturday night. The place was empty...went to the ladies room while they prepared our table. The bathroom was gross...no toilet paper in any stall and no paper towels. Where are the employees washing their hands? We left without being seated. read more

The restaurant was 'tacky'. Leather benches covered with cloths to hide the rips. The exposed pipes in the ceiling were covered in dust. There were only 4 people in the restaurant when we arrived. There was no excuse for slow service however, it was at least 10 minutes before someone brought water. No flatware or napkins on the tacky marble top tables. I ordered lamb chops with eggs and grits. I expected French lamb chops instead I received 3 over cooked t-bone cuts. I requested butter for my grits. Waiter actually came from the kitchen to my table with a 'spoon' of butter which he placed in my grits. My appetite was totally gone then. They auto added 18% tip plus a $2.50 no cash fee. I paid cash. Gave the waiter a $100 bill. The restaurant had no change. They had to go out to a store next door to get change. My fr7and I had heard of this restaurant and wanted to try it. Never, never again. I would not recommend this place to anyone. Horrible Sunday brunch. The rating should be -0. read more

Horrible service. Place was not clean and wow the service was just awful Drinks were overpriced and the rooftop was not what was expected read more

Took forever to get drinks . And another 20 minutes just for the bill. Very loud music I guess a party was playing but you have to accommodate everyone. It was very cold that night so maybe id have to check it out when it's nice weather to sit outside. read more

It's on the 3rd floor above Alpha desserts building. You can take elevator or stairs. First thing. The place is really nice. Nice seating area inside, very roomy, and nice rooftop patio with lake view. It can get windy up there! There's a good menu but we only ordered drinks. I had the rose champagne with elderberry -- so good. It is sweet. I also got a jalapeño margarita. It was strong and ok. They don't have mezcal btw. All the staff was very sweet and friendly. We definitely want to come back to try their food menu. On a Saturday night it was pretty slow. Music was good inside but there was no music playing outside on the patio, that would've been nicer. When we left at midnight the elevator was not working so we had to walk down 3 flights of stairs buzzed and in stilettos. Overall we had a great time. read more

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Had a lovely time there New Year's Eve. Excellent DJ kept the evening jumping with a wide range of music. Great crowd of old and young and every nationality. Definitely will go back. Dinner was served as well which was superb! read more

The service was mediocre. We had a party of 9 and all our food was bland. The appetizers were undercooked and the pasta had no seasoning. The waitress was very nonchalant but had the nerve to add gratuity to all of our individual tabs, racking in $120.00 which she definitely did not deserve because her customer service was very poor. We won't be going there ever again. read more

Let me start with I have a high standard..check my yelp..this place had great servive..the drinks were strong but not overpoured..2 martinis..the steak eas seasoned and cooked to perfection..tender and not overpowered with seaso I gs..you can enjoy the taste..the patio was awesome..can't figure out why this place doesn't have a line outside...definitely on our lost of places to go for Celebrations...couldn't find anything to complain about read more

The Roof - Lounges Near Me - Sugar Land, Texas

Food: lamb chops & fish & grits were delicious! There was live entertainment and it fit the ambiance. Leonardo was our waiter. He was kind. However, the service was extremely slow. They appeared to only have 3 employees in the establishment. Be sure to thoroughly look over your tab. My husband and I viewed it as an okay experience. Unfortunately we won't go back for another date night. read more

Everything the reviews say about their service is true! IT Sucks! The 20 percent gratuity is included in your bill regardless the size of your party or dinning experience . No wonder the waiters don't want to work .... Came for Sunday Brunch. Other than chicken and waffles or French Toast and chicken there were no other brunch options. There's nothing special about their food , it was good but nothing that makes you say Oh I want to come back . Plus the menu is limited. There's no Kids menu available, my daughter had "kids" chicken tenders and fries for $13.00 Plus $3.00 for a drink a $16.00 Kids meal - I do want to say it was a big portion but kids don't eat that much so it's basically a waste of food and money. Asked for coke but gave us us Diet soda instead because they ran out of regular coke. They just failed to tell us until we told them it wasn't coke. Their coffee is as bad as their service.... If you are looking for Boujee place with AWESOME food , This is NOT the place ! read more

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Food - spot on Service - quality that has obviously had an investment Ambiance - takes you back in the day with the quiet storm selection Highly recommend this jewel located in the outside of Houston Nice - not enough letters to describe the experience of this cultural experience read more

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Don't recommend this spot, unfortunately. What a nicely decorated place with a great view, but service was HORRIBLE. I mean HORRIBLE. The other reviews were spot on. Elevator was not operable. First, we waiting for 10 minutes for the hostess to come from the back to get our name for our reservation. She saw us waiting and was not urgency in her walking to get seated. Once my sister gave her the name of the reservation, it was another 10 minutes of waiting to get seated outside...like wow, mind you, the restaurant WAS NOT busy AT ALL. It says a lot when you make a reservation the same day. So we FINALLY get seated. And it was another 15 minutes until the waitress came out. It was beyond ridiculous. This place is SEVERELY understaffed. Food was mid. I got the shrimp po'boy and my mom got the fried chicken. All was ok. My sister wasn't a fan of the Bellini. Cute place with a nice lake view but needs new management and more staff. Price of food is not worth what you're getting. read more

Absurdly slow service, it took almost an hour to get drinks. Then another 30 minutes for appetizers, and even longer for the entree. The food was not great. I had the Wes's Fried Chicken with Mac & Cheese and collard greens. Even the coke was flat. All around terrible. Very nice ambiance though! Might be a good choice for drinks and conversation. Not for a meal. read more

If I could 0 stars, I would. I had high hopes for this restaurant, very beautiful + black owned. We waited almost 20 minutes for a table(the restaurant was empty). Ok cool, now time for the drinks... there was an eyelash in my friends drink and random particles in both of ours. We took the drinks back and the the bartenders nails were extremely dirty !! That should've been our sign to leave, but still wanting to give it a chance we ordered food. I ordered the blacked chicken Cajun pasta. I waited an HOUR for this and the chicken was not blackened, it had no flavor, the pasta was hard, and there was barely any sauce. read more

The Roof - Lounges Near Me - Sugar Land, Texas

First of all, the food was amazing. But the service... needs work. There was live music which was entirely too loud we couldn't enjoy our party. We had to basically scream to talk to one another. We couldn't even hear the waitress. The service took a little long from start to finish, took awhile to get noticed at the bar upon arrival, then had to wait on our "reserved" table. The space was small/crowded. I'd rather sit on the other side of the restaurant to eat and then enjoy the live music. Now back to the food... shout out to the chef and kitchen staff. Presentation was nice and food was very flavorful. (See photos). Drinks were good, but I had top shelf to begin with my next drink was house brand items. Not to happy about that. If they step it up on the customer service, spacing and sound I can rolll with 5 stars. read more

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The service was poor and the food is overpriced for basically mediocre food at best. The restaurant was not busy at all and wouldn't seat our seat our party of 3, they had one group of maybe 10 people in the entire place. We had to send our dishes back because they were all cold. What a disappointment, don't waste your time or money on this place. They also charge automatic gratuity and again we had 3 people and our server was the server and wouldn't adjust for poor service. We ordered a garlic bread and it never came out. read more

Horrible food and service. Overpriced. Had to send the food back Shrimp, Crab and Grits came to the table lukewarm at best. Tasteless. Had the audacity to charge auto gratuity for a party of 3! But the mgr knew she gave bare minimum service. So tired of our restaurants giving the bare minimum and thinking because they play good music with lackluster food, it's a vibe! read more

Met with the Yates Ladies for dinner. I ordered the artichoke and spinach as my appetizer. It was really good with chips. Then I had Shrimp and grits with a crab ball. It was pretty and good. The ladies had drinks but said they couldn't taste the alcohol. I only had water as my beverage. read more

The Roof - Shrimp and grits with crab. - Lounges Near Me - Sugar Land, Texas

Service was very poor- our server was nice, but with the amount of people in the room (very few) the attention should have been better. $16 for two "chicken lollipops" that were under cook. Went 30 minutes between drink services. They added automatic gratuity to a party of two!!! One table near us left due to be seated and never being acknowledged by wait staff. Another table complained of under cook food. I will say, drinks- once we got them- were fantastic. read more

I really hate doing this because I make it a point to support black owned businesses. The issue is that some don't work hard to keep your business once you walk through the door. We visited on a Friday evening and chose to sit at the bar since the main dining room was noisy. We sat for approximately 20 minutes watching the bartender hurriedly make drinks near us. I finally gave up and asked when we would get service. She stated, "I have to make all of the drinks for the dining room before I can serve the bar." I followed curiously with why. "Because they have reservations." Interesting. My first thought was when you have a busy Friday night, you should inform customers when they sit at the bar this is your policy, and there may be a long wait for service. Instead, we had to ask. Secondly, while waiting, we continued to review the menu in anticipation to order soon. My friend noticed there is an automatic gratuity added to ALL checks regardless of party size or quality of service. There is no way a person should have to wait 30+ minutes for service and still expect 20% gratuity with no real acknowledgment you are even there. I have visited this establishment for events and midweek dining with minor to no issues. Sadly, I will not return ever again. BTW we did not eat or have drinks, so I can't comment on the quality of dining based on this experience. read more

Great food. Polite staff. Great music. Ambiance was great. Great view from some tables. Intimate yet room for parties of 5 or 6. Outdoor patio has just enough tables as to it not being crowded but still have some privacy. We found it by googling "Brunch in Sugar Land", did not disappoint. From Austin but will definitely be going back for HH and dinner soon. read more

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Service was fantastic! Live music was so fun! Great place for a drink after dinner. Definitely give it a try. read more

The Roof - Lounges Near Me - Sugar Land, Texas

The night I went this place was very busy. Which is a good sign. But it was clear the staff was very focused on the bigger parties with several people. There was an event, a milestone birthday & a graduation party's. It took a long time to get stuff we asked for. Tip: they automatically add on 18% tip ton your bill for food & drinks. Overall the food & mixed drink was ok. Was excited to go, but once was enough for me. read more

The roof top lake view, the food and the DJ was awesome! We had the Lamb Chops with herb potatoes and spinach. Everything was cooked to perfection and great flavors. Also, got the Shrimp, Grits and Crab in a lobster cream sauce. So so good! Lastly, the Crawfish Fries. At first I was kind of iffy on trying them but I'm so glad I did. That sauce was bomb! *Must wear mask, temperature check, social distance. The service was a bit slow but we assume it's due to the pandemic. read more

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I came here for a private event with Xavier University at Louisiana. Was a conference for alumni ( my wife). The food is decent and they did a good job of setting up the venue. The area we were in is by the bar area (little small) seating area. They do have a larger dinner area however. The ambiance is laid back with good music playing. Has a swaggy design. The staff seemed a bit confused about the operations , to include how to run the register at the bar. There were multiple employees standing around so I am not sure why it took so much to get service. Nice idea and great potential. Port service and set up. read more

The service was pretty good which is nice considering they charge automatic 20% gratuity. The place has a nice ambiance, the rooftop deck outside is a little smaller than I expected. We got the catfish which had a lot of flavor and the fried chicken was good and we really liked the Mac and cheese. Overall a good experience. read more

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I went to this place on a Friday for a birthday celebration. I was disappointed to find out that they didn't have live music. I guess I should have called ahead to check. The place has a cool vibe and the food is okay, but nothing to rave about. However, we had a great server who made sure we had everything we needed read more

All things horrible!!! When a HUGE group you should be prepared!! Especially when it's reserved weeks in advance!! We came in at 7pm reservation time!! Seated at 730!! Drinks - had to go to bar!! We were 100 plus!! Food came out at 830!!! Most didn't get their food until 9:30!!! Waits for receipt from 830pm to 1030!! 2 hours just for a receipt!!! Wow ... Let me not forget drinks!! Horrible!! Extra charge - gratuity NOT deserved!! Extra charge - credit card charge!! Not !!! Look at reviews first!! Don't say I didn't warn you! read more

I took my friend girl there on Saturday 2/26/2022 for a night of dancing and fun. T was greeted after waiting in the entry way after waiting 7 minutes. The young man that came said the club was full. So I asked if could we sit at the empty table 10 feet from where we were. He said he would get back to us. Well after waiting another 10 minutes we left. I want to support us, but I will not support mediocre businesses. This business is playing the short game. Praying on those who want to support a black business when they clearly do not understand the concept of customer service. I was feeling bad about throwing this business under the bus, but after reading some of the other reviews I do not feel bad at all. These owners/managers probably don't read these reviews so nothing will probably change. If you want a good place to dance and I suggest going somewhere else. These people just don't get it! Disappointed Visitor- No service so I am/was not a customer read more

Not a nice restuarant unfortunately. Food is actually ok but ambiance is lacking. Buffet was late, no serving utensils, etc. just not well ran at all. read more

I am extremely disappointed with the service I received during my recent visit. The food was mediocre at best, and the female manager on duty displayed a concerning lack of professionalism and courtesy. Her approach to customer service was unacceptable and reflects poorly on the establishment. Given this experience, it is unfortunately not surprising that the restaurant struggles with low patronage. I strongly suggest a review of management practices, as this individual does not represent the standards expected in the hospitality industry. read more

Thank God for free parking!!! Ambiance: They have such a nice outdoor area, but the lighting is broken as are some of the tables, but if that's fixed it would be such a nice space. Otherwise, the space inside is nice for an intimate dinner when not packed. Service: Okay. My server came to me and was laughing (she had her air-pod in, so I assume she was on the phone). She forgot our drinks, and we got our appetizer before our drinks. We asked for straws to at least have water and we never got them. She seemed nice but she was not attentive. But I appreciate them taking the food that I didn't eat off of the bill without me having to ask. Food/Drinks: The snapper was good, and so was the calamari but the dipping sauce for the calamari was extremely salty. The chicken was bland but the skin was crispy. The mac n' cheese was soup-like underneath the top cheese layer. The collard greens were dry. The drinks were pretty good in comparison to the food. All in all it wasn't my best experience, they explained the different specials they have during the week, but I honestly wouldn't go back. I am disappointed because the reviews seemed very promising. read more

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We had an amazing time here. This was my first time coming to the roof and definitely won't be the last. The food and drinks were great and the music made it even better. I told my mom about this place and she can't wait to come. I hope this place grows to what it wants to be because it has all aspects of what people like to have a great night out or to celebrate. read more

The Roof - Lounges Near Me - Sugar Land, Texas