George gave me an on the spot free appraisal. Very professional.read more

In preparation for a move overseas, I wanted to have two, 1920s Persian carpets appraised(and…read moreinsured!) before they were sent off in a shipping container for months. I called George on a Tuesday afternoon and less than 24-hours later, he was in my apartment conducting the appraisal. He did an efficient evaluation of the carpets and pointed out subtle nuances in color, wear & tear and previous repairs that I hadn't even noticed. He thoughtfully explained where sections of each rug could be repaired and/or cleaned. I am going to have him do some repair/cleaning for me and I would highly recommend him to appraise or care for your carpets.

I've had several excellent experiences with Manning Bros. Carpet and Flooring. They have cleaned a…read morefew of my rugs and done a superb job. The latest rug needed to be repaired as it was unraveling around the fringes. Manning cleaned the rug, evened out the design where it had unraveled and replaced the fringes. I couldn't be more satisfied.

Manning has always done a super job cleaning my carpets. furniture & cleaning & restoring my…read moreoriental rugs. Have been dealing with Lisa. Angel, & the crew. They are the best !

You won't find anywhere else the exceptional design and quality of Tufenkian rugs! I bought a 9x12…read moresilk and wool rug. It is so gorgeous! It gave a luxurious look to my living room the moment I opened it - it is a great peace of art with so detailed hand work and carefully chosen colors and so much luster! I ordered the sample of the rug before I bought it - but never thought that the real big one will so much exceed my expectations! I was kind of hesitant paying the higher price of it, but after receiving the rug, i think it is 100% worth it. It is true, you pay what you get. Talking of the customer service. Peter Kizyma was super helpful answering to all my questions and giving recommendations.

I have to add some unfortunately negative info to my otherwise positive review. The company keeps…read moreterribly disorganized books. They just approached me six months after the fact and tried to Bill me for a rug that I already paid for--and there was plenty of this sort of crazy, lousy, disorganized stuff. They're not dishonest. They're just incompetent.

Just had Eli install carpet in one of the rooms in NYC apartment. The price was fair, the carpet…read morearrived within the time frame indicated and they installed it right away after it came in. The installation as very well done. Neat and clean and the carpet looks great. Would highly recommend. Steve S.

Excellent service and personal attention by Irene. Professional service and top quality carpets for…read moremy home. Very knowledgeable about materials and very flexible with pricing and terms. Would Recomend them hands down!

I literally signed up to Yelp just so I can share my experience with Dyphor…read more Every bad review you have read about them is true. My family and I didn't read the reviews prior to purchasing since we were just walking by and found them. The owner, Francesca, will gaslight you until you turn into an Exxon gas station. One of the rudest business owners I have ever dealt with. On Jan 1st - I ordered 4 dining chairs and 4 bar stools which equated to thousands of dollars that we paid upfront. The 4 dining chairs were in the showroom so we took that home right away. The 4 bar stools were going to be ordered and delivered from Indonesia and she said you will get them in late March or early April. I got my barstools the last week of July, four months later than promised. I am actually not upset that the stools were late. I was upset with the following: 1) The first time I called to get an update was in April. When I called, I was told they were shipping in 2 weeks. This was from an associate in the store 2) When I called in May, I was told they were delayed. This time Francesca got on the phone and went on a rant. - "There is Ramadan, so they are delayed in Indonesia. How can you not understand this?" - Meanwhile, I literally only asked why was the delivery was delayed. - Never mind that Ramadan was in March and that I had ordered these on January 1st and it was now May. - I had no idea why she was mad at me? I wasn't even upset on the phone. I was just asking where these multi-thousand dollar bar stools were - She then went on a rant and said "You have no respect for small businesses. We're a small business trying to survive" - For the life of me, I couldn't understand why she was ranting this to me. All I had asked was where are my bar stools. 3) I called in June and asked if there was an update - This time, Ahmed, her husband talked with me and said, we're really sorry that the shipment from Indonesia is delayed, it will come in 6 weeks. - And you know what, I said thank you for being honest, this is all I wanted to know. - Ahmed is actually a nice guy who is very fair to deal with. He was honest, he did not gaslight me and go on a rant as to why its absurd of me to ask where my barstools are after being several months late I am making this review so people understand what they are getting themselves into when dealing with Dyphor. They have cool stuff but Francesca's demeanor is not worth it. They will not follow up with you, they will gaslight you and you will wait way longer for your stuff than they say. What softened the blow of not having the barstools is back in Jan, they gave us 2 loaner stools to use, so I do appreciate that. It's ok if it takes a long time for things to get made, just be honest and don't treat people badly. They changed locations in Brooklyn so the other Yelp page is closed for them but you can find it in the link below. More reviews that are similar to mine - https://www.yelp.com/biz/dyphor-brooklyn

As an interior designer I can say this place is the worst we have ever dealt with. They were 10…read moremonths late, sold us items that deteriorated within weeks. Claiming they a material they were not. Then the owner avoided us and gave us the go around for almost a year. They are scam artist and do not buy ANYTHING from them. We are now entering litigation with them. BEWARE