1. The Run In

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    Rocky Hill, CT

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    The Run In

    3.0 (4 reviews)
    Closed 10:00 am - 5:00 pm

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    7 years ago

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    10 years ago

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    11 years ago

    Awful customer service. Shoes will be ordered for customers but then customers won't be alerted that they came in.

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    12 years ago

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    REI - The outside

    REI

    3.6(61 reviews)
    7.1 mi
    $$$

    First time coming to the store and it wasn't sure what to expect, but it's for any outdoorsman or…read morewoman who likes good quality gear There's 100% satisfaction guarantee for up to a year and they also have a buyback program for anything used to sell as a secondhand item at a lower price There's a bike shop that will service your bike, they have a bunch of camping gear, cold weather gear, clearance clothing items. They also have a backpack section with somebody that can help you go over the different backpacks, the correct way to wear them and the different options when buying.

    In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

    Photos
    REI - Paper visible immediately upon opening the box

    Paper visible immediately upon opening the box

    REI - Tops

    Tops

    REI

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    Fleet Feet - HOKA sneakers

    Fleet Feet

    4.4(115 reviews)
    8.3 mi
    $$

    I called days ahead to see if they accept appointments; they do not…read more I asked if I came on a Tuesday around 1:30, how busy they would be. I was told people get served in the order they arrive, but that would be a slow time so it should be fine. I arrived at that time, a Tuesday around 1.30 during a non-school vacation day. Signing in on the sheet by the door, all names above were crossed off giving the impression we would be next. 4 people were in mixed stages of trying on shoes with only 1 employee on the sales floor. He avoided looking at me. Within a few minutes, 1 patron bought her shoes. Great, I thought. Closer to getting fitted for needed insoles and new sneakers! A man walked in, went over to the employee asking for a particular person. 'That's me' said the employee. 'Have a seat and I'll be with you shortly'. The employee NEVER acknowledged me. Waiting was a waste of time given I was going to be passed over. I left. Not enough employees to take care of all the patrons. And a sloppy system of who gets taken care of, when. This happened Tuesday 3/24/26.

    I was experiencing a ton of foot pain. At the end of each day, my big toe joint would be pulsating…read moreand sore. I was considering seeing a doctor and gearing up for the possibility of surgery. Before I jumped to medical intervention, I decided to go to Fleet Feet to see if anyone could help me. I figured if anyone had experienced with foot pain, it would be runners. An employee, Dave, had me hop on two pieces of tech that measured my feet, gait, and walking pattern. He was able to identify my size, arch height, foot width, and level of stability. Apparently, I was wearing the wrong type of sneakers and lacked arch support. He fitted me with insoles and a few weeks later, wide toed sneakers. Since then I have had ZERO pain! I realized I had been wearing the wrong type of sneakers my WHOLE LIFE. I am genuinely amazed at how much easier running, walking, even standing is now. I owe Dave my life. Thank you guys so much!

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    Fleet Feet
    Fleet Feet - Wednesday night runs are awesome

    Wednesday night runs are awesome

    Fleet Feet

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    Lacrosse Unlimited - Cool Jamaican style Lacrosse cap

    Lacrosse Unlimited

    3.0(4 reviews)
    6.2 mi
    $$

    I went to get my son a new helmet for high school, but didn't want to break the bank, as we bought…read morea helmet for his club team that hadn't come in yet. The college-aged gentleman who was working, didn't seem too interested in helping us and was only willing to sell us the most expensive helmet in the store. I explained our situation and he basically pushed us out of the store. I might have to buy equipment from here in the future, but I am very hesitant, due to how I was treated. As a specialty sporting goods store, the needs of the customer should be embraced, and employees are expected to be able to recommend the appropriate equipment for all price points. Do better.

    What I know about Lacrosse can fit in my pinky fingernail. I know American Indians played it a long…read moretime ago. I know the great Jimmy Brown from the NFL played college lacrosse at Syracuse. I know its big on Long Island and in Maryland. That's about it. But I also know that my 13-year old cousin from California is a big lacrosse guy and plays on his high school's lacrosse team. I also know we'll be visiting him soon. So when my wife had the brilliant idea of visiting Lacrosse Unlimited in Avon to see what cool stuff we could get for him, it seemed like a great idea. It sure was! I figured they'd have lacrosse sticks and balls, and of course they did. They also had lacrosse T-Shirts, sweatshirts, gym shorts, wool caps, socks, games, books, and everything lacrosse. Hell -they even had lacrosse greeting cards. The young guy that waited on us was super -he basically walked around the whole store and looked at what a 13-year old might like. He was very helpful and personable, and it was evident that he sure loved the sport, So if anyone in your personal world is a lacrosse guy or girl, this is a place you really need to visit. Even if its just for the lacrosse birthday card!!

    Photos
    Lacrosse Unlimited - Lacrosse desktop game

    Lacrosse desktop game

    Lacrosse Unlimited - Lacrosse United CT T-Shirt

    Lacrosse United CT T-Shirt

    Lacrosse Unlimited - Lacrosse themed greeting card

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    Lacrosse themed greeting card

    Soundrunner

    Soundrunner

    4.6(14 reviews)
    3.5 mi
    $$

    Mama needed a new pair of shoes. Okay, a new pair of sneakers for my daughter. Went here after…read moretrying a couple of different stores that didn't have many options in my daughter's size. As you would expect, this store had a lot of options. The man who helped us was very patient and took a lot of time to help my daughter find a pair of shoes she liked. She even used the treadmill a few times to make sure the shoes were comfortable for running. This place is not cheap, but the service is good and the goods are high quality. Shoes will cost you over $100. They have Darn Tough socks for about $18. Running clothes and accessories too.

    Finally a running store east of the River!!!…read more This is the third location that Sound Runner has opened in Connecticut, and after hearing so many wonderful things from my shoreline runner friends about this store I was happy to finally have a location close by. As soon as Mark C and I walked in we were greeted by an plesant employee asking how he could be of assistance. I was not in the market for a new pair of shoes but my husband wanted to try out a pair of Hoka Hoka One's which we were told the Glastonbury location carried. While Mark C was outfitted with not just a pair Hoka Hoka One shoes but several other options, I perused the store for things I "had to have". I was impressed with the location's tastefully lines walls and racks containing variety of men's and women's apparel and accessories as well as anything else you might need to make your run possible such as fuel and lighting. In the end Mark C ended up with a pair of shoes and I ended up with some "must have" items (socks and fuel), but I will definitely be back as the store starts getting the Run Club and Pub Runs underway.

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    Soundrunner
    Soundrunner
    Soundrunner

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    Footprints Shoes - Storefront

    Footprints Shoes

    3.2(73 reviews)
    4.3 mi
    $$$

    I haven't visited this store in a number of years but saw it across the street while having…read morebreakfast at the diner and decided to stop in. It was completely empty on a Sunday morning. It's kind of off the beaten path so I hope they get more traffic. It's a cute store and they have a nice selection of shoes for kids. I found a nice pair of new balance sneakers for my daughter as well as socks, a winter hat and gloves. My mom wanted to check out their Clarks selection. I didn't look around too much but would recommend checking them out if on the turnpike. Service was friendly and prices for the items I looked at were reasonable.

    Our 5th time here. We used to go to a stride rite in NY until we moved to CT. This place is just as…read moregood attending to the childrens feet. My one son has orthotics in his sneakers and they know how to find shoes to properly fit it. We love Mr. Joe and how he talks with the kids. We will come back as long as it is here. The shoes are a lil higher in price than at generic stores, but better quality. I learned working in schools (former teacher turned homeschool mama) from the PT and OT therapists that shoes are vital for proper development and posture. I saw the difference in their sessions with different shoes... I will always save so they have good footwear. They are on their feet all day just as we are and us adults notice cruddy shoes... why subject our kiddos to that.

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    Footprints Shoes
    Footprints Shoes - The very affable cashiers.

    The very affable cashiers.

    Footprints Shoes

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    The Run In - shoes - Updated September 2026

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