Suburban Sports

So this review has taken me some time to write due to getting to know the friendliest peeps and…read moreowner at Cutting Edge! As you can see from my other reviews of other bike shops, I've not had the best of luck. From stores that only push certain brands to stores that treated me great til they got my money.... it's hard in today's day and age of the internet where to go and how you will be treated. Let me tell you the guys at Cutting Edge have been hands down WONDERFUL at every turn. Not only did they more than willingly go thru bikes with my husband but also with me. The fact that they were so thorough and knowledgeable about the bikes they have, including my current riding disciplines. They have a varied selection of all kinds of bikes and if there is something you're interested in but don't see, just ask. They also have a used section that is available to the public. So what makes these guys great? They all have their own personalities and talents, but they are so harmonious and that's rare and lends its self to a lack of competition against each other for sales and puts the customers needs and wants first!! An equal great point is they are able to point out things to me that helped my cycling and make suggestions without being overbearing or putting sales first. These guys know how to generate true repeat business by fostering real relationships with every customer that comes in. Which is why on the third visit there we felt more than comfortable to trade in my husbands bike and upgrade him to a full suspension bike! He ABSOLUTELY loves his new bike and they just turned my bike from a 2x10 drive train to a 1x10 drivetrain and for a more than reasonable price!!! Craig this is how you do it and other businesses could learn from you, but they just don't even fit in the same category as you and your store!!!! Please extend a HUGE THANK YOU TO YOUR STAFF as they totally earn it everyday!!!!

Biggest selection of bikes in Connecticut hands-down, best colors by far!! Super great service…read morestore is very clean! C a bike u like and they will have it outside for a test drive ASAP !! 3 BIG parking lots to ride through & really get an experience of the bike, u will be buying! Prices seemed reasonable as far as "Tariffs raising the prices of everything" I assume bc these bikes were here before "the tariff hit" SMH written 4/2025 All the workers here were really nice, very helpful!!

Vans

Zip ties

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My Bike just in white

Alpine Haus

4.5(54 reviews)

6.8 mi

My family and I have always gone to Alpine Haus for all of our ski boots, poles, helmets, and skis…read more We love their customer service, great prices, and the variety of services that they offer. Regardless if you would like to rent, buy new gear, or buy used gear, I recommend you come here before you go anywhere else. A major tip- If you're looking to rent for the entire season, do not wait until peak season because they will likely be out of many rentals by then. Be sure to start the process of renting your skis earlier in the season. However, even if they're out of rentals, they have phenomenal sales on a lot of their ski equipment and it may be a better investment for you to buy from them. I can't stress how friendly, patient, knowledgeable and helpful the staff is. They're very thorough and helpful with all of their services. Highly recommend!

Stopped in on a Saturday to look for new ski boots for my husband. They were really busy, but the…read morestaff was so friendly & courteous. I watched as the staff interacted with young children, older adults & middle aged customers. They were all so patient and helpful to the individual needs of each customer. You could tell the employees truly enjoyed working there. They had a great variety - something for everyone from high end to beginner. Their pricing was competitive & several discounts on older models.

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Skis

Play It Again Sports

3.8(8 reviews)

6.4 mi

•$

I went in there today in a panic because i needed football cleats for my kid for today!!! The…read moreowner Janet was nothing short of amazing!!!! She helped us get a good fitting pair of shoes, reminded me of other things we might need WITHOUT actually trying to sell us stuff. She was so helpful - she saved our butts today. I had been in there before and also got great service. Its the kind of service big chains cant match on their best day! Janet - I can not thank you enough. Sports equipment needing people - go see Janet. Thanks Alicia & the kid

Burnt by the return policy .Purchased a golf putter on June…read more9,knowing the golf club return restrictions.(shame on me)There is no area provided for testing clubs.Used club on June 10 wasn't what I hoped.,went to the store with putter on June 11 to try to receive a store credit for my purchase and once again was met with the policy.Asked for owner or upper management info,I was informed that I was speaking to him.I was then handed back the club and told maybe something could be done but due to my attititude NoWay! My only request was for a store credit. Not he place to purchase golf clubs

Play It Again Sports - Left and right handed baseball and softball gloves, catcher's mitts and 1st base gloves. We also break-in gloves, repair and tighten laces.

Left and right handed baseball and softball gloves, catcher's mitts and 1st base gloves. We also break-in gloves, repair and tighten laces.

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Golf clubs for juniors, ladies and men.

Sporthouse/Fattys Skis and Boards

4.5(16 reviews)

15.4 mi

Disappointed that I have to post this but my husband and I have had our skis tuned at Fatty's for…read moreyears. Unfortunately, the tune up on our skis this year was horrible. We are advanced skiers and on our first day out skiing, we found out pretty quick that our skis were railed. We could barely control them and ended up running to a tuneup store near the resort to have them checked. They could immediately see the poor tuneup on our skis and were told that we were lucky we didn't get hurt as a result. Our skis were great after the second tune up. Guess we'll be going elsewhere.

Cannot day enough good things about the owners of this place. Sure you can pick up ski stuff on…read moreline or a big box place but they spend the time to fit you with skis. This is the type of personalized caring service that you crave. We've used them for years for season leases too. Great prices and good quality equipment. If you're anywhere in the area, use these guys and help support local businesses.

Great goggle suggestion while out in -36F weather!!

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Me trying on the display model of the Nidecker Supermatics.

Rotary Ski & Snowboard Shop

3.8(22 reviews)

37.9 mi

I recently went to Rotary to get my skis tuned before a ski trip. A friend of mine recommended…read moretheir services. I told the staff member that I needed them back within a week... I received a call the next day that my skis were done and ready to be picked up! I brought my skis out to Colorado afterwards and was very impressed by the tune I received, especially for the price I paid! From now on, I'll be going to Rotary! Great quality, great price, great service.

I needed a new pair of skis, so I went to Rotary as usual. Bob waited on me and took time to…read morelisten and determine which ski was best for me. He spent as much time as I needed, answering my questions, and addressing my concerns. He's very knowledgeable and I felt very comfortable working with him. I had the chance to test the skis two days later, and they're awesome; just what I needed for my ability level. Thank you for your professional, courteous service!

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This store is way bigger than I expected it to be.

Bob's Sports Chalet

2.6(90 reviews)

9.2 mi

Do not buy performance ski boots at Bob's Sports Chalet…read more I recently bought a pair of Salomon S/Pro Alpha 130 ski boots. After my purchase I brought the ski boots home and put in my footbeds only to find that the ski boots caused my legs to bow when I flexed them. I understand that each skier's anatomy is different and their experience in a particular ski boot will vary. However, Bob's does not carry an extensive line of performance ski boot alternatives and I asked for a refund. I received a refund but was charged a 10% fee. The ski boots were never used and were returned in 1 week after purchase. I was mindful of the salesperson's time when I tried on the ski boots in the store and I made a good faith effort to test the ski boots with my footbeds at home. Given the fee that I was charged, I do not believe that Bob's Sports Chalet gave me the same courtesy.

Bob's Sport Chalet, STAY AWAY, don't do business with this creepy owner…read more I ordered two very expensive items and they never arrived. I contacted customer service and the same person, a man always answers the phone. I'm assuming it's the owner. He told me he would check on the order and get back to me. He never got back to me. Weeks went by and finally I contacted my credit card company and filed a dispute. I just happened to be at the post office picking up another package and when they went back to get it, when they came back out the postal worker said "oh do you know you have another package here for you?" The package from Bob's Sport Chalet had been sitting at the post office for weeks. The man in Customer Service never followed up on the package and it's whereabouts. I immediately contacted customer service at Bob's Sport Chalet and was treated extremely rude and yelled at by the same man that I spoke to in the beginning. (The Owner). Bob's Sports Chalet is owned and managed by Bill and Belinda Gonsalves of Bristol CT. The success of the business is by emphasizing the quality of service. I can't believe they have the nerve to put this in their ads in on their website. He very specifically said he would not give me a refund and they don't deal with people who file a dispute. He hung up the phone. I called back numerous times only to be hung up on again and be cursed out. He's a despicable man and a bully! I'm out almost $500, no fault of my own. The owner didn't care that the items were brand new packages and were sitting at the post office and it was not my fault that they were never delivered. I had every right to file a dispute. This is a horrible business and as you can see if you read the other yelp reviews, it's happened to many others. Please stay as far away from this company as possible, if you value your money and have any Integrity. This company doesn't care about their customers at all!

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Bob’s Sports Chalet

2.8(15 reviews)

13.7 mi

This experienced happened in December and I gave the company a good period of time to respond to me…read moreand they haven't, so I'm putting my warning out to any new potential shoppers. TLDR: They do not put the proper prices on their tags so when you arrive at the register they expect you to pay a higher amount than indicated on the tag because they have to "go by the price in the system." They hands down have one of the best ski/snowboard apparel selections in all of CT, but with shady pricing like this, I'll take my business elsewhere. In the end I found the same items I was looking for at a place in PA. This is my email complaint: "I just spent about an hour and a half in your Avon store. I had a wonderful experience with the gentleman helping me decide between two different sets of ski pants and jackets. After working it through with him to decide on the final choices I went to the register. I purchased pants and a jacket totaling $620 then I realized that the jacket came up priced at $60 more than it should have. The tag on the jacket says $300 and your system said $360. The person who was ringing me out would not honor the $300 price as shown on the tag. As a result, I returned the entire order. And I'm very disappointed in my experience. I've purchased from you before and I appreciate the large selection of options that you have and I'm really disappointed that because the price was not marked appropriately that I would be the one that would take the hit and not you.

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Ski-In

4.6(11 reviews)

38.8 mi

Needed new ski boots, was able to get fitted on the first pair that I tried on. Greatly appreciate…read morethe staff over the years assisting with my yearly ski needs as well as tuneup. Not the prettiest building from the outside, so don't let that fool you from stopping in.

I 100% do not recommend this place whatsoever. Every single time I go during their hours of…read moreoperation they are always locked and always close not a single car in the parking lot. I needed a tuneup on my skis and I went literally just right now I even made a video and I posted it up on Instagram and my Facebook and on Snapchat about it. These guys are such liars. They always say they're open but they're never open. That's completely false advertisement. I do not recommend a place whatsoever.

2026 ski boots

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Eastern Pulse Board Shop

5.0(4 reviews)

16.7 mi

Friendly skate shop - visited while staying with family in Vernon. Bought Doh Doh bushings for my…read moreskateboard.

Came by here over the weekend with my friend to get her a complete set up and a skate tool. Staff…read morewas exceptionally friendly, courteous, knowledgeable, and accommodating. They wore masks (if that's important to you) and didn't try to over sell anything or try to give us anything we didn't need. Will be coming back!

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Deck set up

Pedal Power

4.6(37 reviews)

6.8 mi

Had a professional bike fitting for my Trek Domane. Danielle very thorough & professional. While…read moremost was OK, my stock handlebars were too wide and stem facing downward left me in a more stressed state. Now after replacing and with minor readjustment, I am now much more comfortable - less stress on lower back, shoulders & wrists/hands. Also smaller turning radius makes it easier to handle. Special thanks to Danielle, as well as Gary, Bill & Paul for their support & exemplary service over the years!

We were looking for wide indoor cycling shoes for our Peloton and when we kept striking out online,…read morewe figured we would check out Pedal Power. As soon as we walked in, a staff member asked us how they could help and connected us with their co-worker who was "an expert in cycling shoes." She gave us two options, explained the difference between the two and detailed which shoe she thought each of us would prefer based on what we told her. She even explained the science behind what happens to our feet when we're cycling and that we would probably benefit from going a size up. We ended up walking out with shoes that 50% off and they feel FANTASTIC! We had her undivided attention for about 20 minutes. It was truly a wonderful experience, couldn't have asked for better customer service. I'm so happy we went in!

Came home with this beauty today. Great staff, very helpful.

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Suburban Sports - bikes - Updated August 2026

People who viewed Suburban Sports also viewed

Bicycles East

4.5

(35 reviews)

I was referred to this shop to have an electric bike that needed a new brand of brake installed…read more When I came in they said sorry we have an email circulating from some organization group of dealers saying not to help people with bikes that were sold by Leckric. They said it was because Lectric didn't have insurance and they didn't want to be responsible. I called back the people doing the recall for them and asked questions from their insurance broker (Sedgwick) and they said they do have product liability insurance and they have paid out on and hand full of claims and that is why they have a voluntary caliper recall. They even shared the details of the 3-4 claims entailed, Maybe the woman I spoke with was at store was misinformed but I did get the feeling it was a bit of collusion among local bike shops to not help anyone that didn't buy their bike from them but we're specifically singling out Lectric whom I feel makes a pretty good e-bike. I have 3 of them over 4 years. I support any business to make the decision to refuse service but believe it is a short sighted decision. Don't you think I would share my experience with neighbors and friends in the area. Have you ever heard of a mechanic saying well I didn't sell you the Toyota so I am not going to repair it. OK so here is the good news and hopefully helpful to the others that had gone to the shop and told they are out of luck. Bottom line is I took it to another place in Vernon (Pedal Power) and they did it fast plus a tune up for 99 dollars.. Steve at Pedal Power is wonderful. I even asked him by phone if he was sure he would do it before I got in the car again. He said of course. We do repairs on bicycles and e-bikes. I could understand if they didn't have parts or we're not familiar with the electronics oven specific E bike, but this was just replacing a brake caliper and electric had sent me a brand new namebrand part. I would definitely go to pedal power as they stick by you even if you didn't purchase your bike from them. I will definitely buy anything bike related in the future from them because they see business as a long term relationship. I am sure they would even repair any bikes sold by bicycles East should they go out of business. Isn't that the way it should work? Electricians work on houses they didn't build, plumbers work on plumbing that they did not install, and again I'm all for companies, making a profit. Just decide what dollar value it is worth to do it and let the consumer choose whether or not it's too high or not. The first shop I gave 2 stars because he seemed to feel bad for my situation (Main Street in Glastonbury) but this place - Bicycle East - seem to feel vindicated that they would not do it.. Very Short sighted .. so that is why 1 star. I will save you from even having to search.. Go to this place https://www.pedalpowerct.com/ (Vernon Location) near Reins Deli and you can grab a sandwich and or visit Costco who is nearby while you wait.

Great shop all around. I've been a customer for over ten years. The owners are good people, their…read moremechanic Nate is knowledgeable, skilled and a really nice guy. The vibe in the shop is not hard sell, they are open and honest and make good suggestions. They do rides out of the shop, some clinics, indoor rides and stuff during the off season too so you know they are into the community. String recommend.

Benidorm Bikes & Snowboards

3.8

(29 reviews)

I walked into the shop today hoping to fix my mountain bike trailer hitch. Even though Benidorm…read moreisn't currently working with the manufacturer of my hitch, Pete dropped what he was doing immediately to come out, have a look, and look up the exact part I needed so that I might even be able to finish the job myself. Amazing customer service -- both knowledgeable and friendly.

I worked with Pete to get a custom-sized rear shock that required factory adjustment to fit my…read morebike. Pete handled every detail -- from sizing and accessories to coordinating with both the shock and frame manufacturers -- to ensure everything came together perfectly. He kept me updated throughout the process, even calling a few times with progress reports. Absolutely outstanding professional service that went above and beyond. Highly recommended.

Renaissance Cyclery

3.9

(14 reviews)

The guy here has a nasty old man attitude. Went to pick up cables and I hand the card to him to pay…read moreand he tosses it on the counter including the receipt to give it back.

can work on customer service. came off even rude in the conversation with just asking a simple…read morequestion.

Storrs Center Cycle

4.8

(16 reviews)

This place is awesome!!! I bought a used bike and After paying for a tune-up and getting ripped off…read moreat Pedal Power-I brought my bike into Storrs Center Cycle. Aaron was sympathetic and totally shocked at what wasn't done to my bike. He took it in and gave me a complete tuneup and replaced the rotted out tires for an extremely reasonable price. I then called to get the rack taken off my old bike and the bike computer mounted. Aaron again took me right in and came through for me. I love this place and highly recommend it!!!

Friendly and extremely knowledgeable staff…read more The selection rans the gamut from easy going casual types of bikes to high end performance for both road and trail use. All of the staff is heavily involved in the industry with at least 2 of the guys Being competitive riders. Aaron the owner is always eager to help and will make you want to make this your go to bike shop. It is the type of place that even if they don't have what you're looking for they would be happy to figure out how to get you what you need!

Olympia Sports

3.5

(4 reviews)

Didn't know this place was so close to me. It's hard to find cleats for little kids. The guys…read morewere all nice and extremely helpful. They did have a limited stock but my daughter still had two different shoes to try out. Even though her favorite color is pink and it's hard rationalizing with a 6-year-old that comfort is better over color I made her try them both on and she actually chose the blue ones because they were more comfortable. Would definitely come here again.

Good deal going on this weekend for Memorial Day. Most of the running shoes they have are specific…read morebrands and more of a specific style, namely the minimalistic, lighter shoes. This type probably works for many people, though I personally need a more robust shoe and need to go elsewhere. I wasn't particularly impressed by the help we received today. We had to stumble through figuring out the best size and explicitly ask for advice on which shoe to pick. Maybe I am nostalgic for the olden days, where I'd get lots of attention in a brick-and-mortar shoe store. I guess if you're ok figuring out some things for yourself, the selection here is good and worth checking out. The store includes coolers, backpacks, helmets, water bottles, field hockey sticks, and lots of apparel.

Footprints Shoes

3.2

(73 reviews)

Earlier today I brought my elderly friend in for shoes. She is extremely overweight and had…read moreAlzheimer's and limited mobility. We were helped by Jason the salesman. He went above and beyond to take care of her. He saw she had difficulty getting out of the chair and got her a cushion to make it easier for her to get up. He suggested shoes, got her peds since she doesn't wear socks, put them on her scary feet. He went above and beyond to help her. Although she didn't find any shoes I wouldn't hesitate to go back there again if Jason was there to help. Footprints is lucky to have an employee like him! I wish I could give more than 5 stars!

I haven't visited this store in a number of years but saw it across the street while having…read morebreakfast at the diner and decided to stop in. It was completely empty on a Sunday morning. It's kind of off the beaten path so I hope they get more traffic. It's a cute store and they have a nice selection of shoes for kids. I found a nice pair of new balance sneakers for my daughter as well as socks, a winter hat and gloves. My mom wanted to check out their Clarks selection. I didn't look around too much but would recommend checking them out if on the turnpike. Service was friendly and prices for the items I looked at were reasonable.

SKECHERS Warehouse Outlet

3.2

(6 reviews)

Nothing beats a buy one get one half off! The store had great deals throughout and the festive…read moretouches made it even bette. The staff offered popcorn and candy canes while we shopped. at checkout the cashier even gave me a reusable bag. Lots of different variety of shoes to choose from!

I finally went into the store and was able to find a couple of good pairs of shoes. Athletic shoes…read morethat is. The value was pretty good that day ,they had buy one, get the second pair half off. I'm not sure if it's always like that. I doubt it. The service was very nice. Very polite and quick. I would definitely return. Good selection.

Mickey Finn's

3.7

(43 reviews)

Mickey Finns is my daughter's fav place to buy her waterproof hiking boots, granted they are mens…read morebut they have a good selection of mens boots and usually pretty good inventory on sizing. The guys in the bootery are non judgey willing to help everyone who comes in.

North face, Columbia, shoes, all of your major clothing brands and footwear…read more Seasonal sales and competitive pricing HOWEVER, their 14 day return policy should be extended.

The Run In

3.0

(4 reviews)