i've been going here for years and the staff is amazing, it's in a nice area and the salon is gorgeous. definitely recommend!

This experience was genuinely heartbreaking for me. My fiancé surprised me with a haircut at The Salon by Robert Lupo because I'd been having a really rough week. We had planned a nice date afterward, and this was supposed to make me feel good. Instead, I left crying. Melissa had apparently double-booked appointments. After washing my hair, she left me sitting there with a towel on my head while she worked on another client. Throughout the haircut, she repeatedly put her hands against my face, smudging and ruining the makeup I'd spent time putting on for our evening out. It was uncomfortable and unnecessary, and by the end of the appointment my makeup was a mess. Then I saw my haircut. I specifically asked for face-framing layers and bangs. What I walked out with looked absolutely nothing like what I requested. The cut is choppy, awkward, and honestly makes me look like Joe Dirt. I was so devastated that I couldn't get out of the salon fast enough. I cried the entire ride home. My fiancé and I ended up canceling our night out because I was so embarrassed. I can't even bring myself to post photos of the haircut because that's how humiliating it is. To make matters worse, I was encouraged to purchase a hair product to "keep my hair shiny." Before buying it, I noticed the bottle appeared to be cracked. When I pointed it out and said I didn't want it, both Melissa and the owner insisted it was just the label and that the bottle wasn't actually cracked. When my fiancé picked me up, he examined it, ran his fingernail over it, and confirmed it was in fact cracked all the way around. What was supposed to be a relaxing, confidence-boosting experience after a difficult week left me feeling worse than when I walked in. I won't be returning, and I can't recommend this salon. read more

The Salon by Robert Lupo - The product they pushed me to buy telling me it wasn't cracked and it was "just a sticker." - Hair Salons Near Me - Alameda, California

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I'm traumatized! They completely ruined my virgin hair. I was crying for regretting doing this to my beautiful and long hair. Never go to this salon. I regret it will all my heart. I paid $400 they for they to ruin my hair and didn't do a refund for this horrible work. First time dying my hair and it became the most horrible experience and lesson for me. read more

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Relocated to Alameda from SF and have been searching for a reliable hairdresser- Rose did an AMAZING job on my hair! Not only is she an exceptional blonde colorist, but she is funny and made my appointment so enjoyable. I definitely will be back to see her! read more

The Salon by Robert Lupo - Blonde by Rose - Hair Salons Near Me - Alameda, California

I was extremely disappointed with my experience. My stylist, Melissa, rushed through my hair, and the curls completely fell out within 20 minutes. It ruined my event, and the photos looked terrible. I honestly could have curled my hair better myself. It felt like a complete waste of $160. On top of that, I booked this appointment well in advance, yet the salon kept changing my appointment time and even switched my stylist multiple times. Overall, very unprofessional. I do not recommend getting your hair done here. DO NOT GO HERE UNLESS YOU WANT IMPORTANT DAYS RUINED. read more

Fantastic vibe, amazing stylists!! These guys know their stuff!! Everyone comes out looking and feeling fabulous!! read more

A few points to make in regards to the owner's response: 1. My name is Xiomy. Not Xiong. You can at least pretend to be respectful and respond by taking the time to write out my name correctly. Yes, my name is unique but most people would have the decency to at least try to say or write their name correctly. 2. You said you'd provide a partial refund or store credit. And you said I could follow up to confirm one of these two options over email, and that's why you gave me your email address. When you say "at no time did I commit to a refund" - that's a flat out lie. I don't know why you would lie about this, to try to save face or make yourself feel better? And in doing so, you are implying that I'm a liar, which I'm not. Oh well, it's your word against mine. 3. I've had hair extensions several times and haven't had issues before. Not until this salon. What does that tell you? And the extensionist didn't tell me to come in for upkeep. I also don't appreciate you implying that I didn't take care of my extensions while I had them in. To address your unfair accusation, yes, I did gentle brushing, careful handling and wrapped it in a silk head wrap at night. read more

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I literally flew from LA to get cut and color from Robert. I used to be a hairdresser and I've worked with high end stylists from Turkey, Israel, Italy and France. I could have gone to any one of them for these services but Robert's attention to detail, creativity and execution is unmatched. I shortened an appointment with a world renowned tattoo artist earlier in the day to make it to my appt with him and let me tell you I'm absolutely thrilled with my hair. I get compliments from men, women and even middle school girls (judgiest people on earth) on my cut at least twice a week. He is worth his weight in gold. Also Khalila is a total badass and I'll do my next cut with her because of the vision I have. Robert is like going to a Versace show and Khalia is like Prada. Also love the L'Oréal professional line and would highly recommend you purchase what they recommend to maintain your style. The vibe is totally authentic and the experience is fulfilling. Also I have to say if you want a European level stylist but without being snubbed by European attitude this is the place to go. Robert is a triple threat, he will have you laugh your ass off once you get to know him and he's just a lovely person. He is so precious. Oh yea BTW he is a sick make up artist as well. read more

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Ari is simply amazing! I have fine hair which can be challenging to work with. When I first visited the salon I had a consultation and Ari listened to what I was looking for in terms of color and cut. Then she made holistic recommendations for my hair care. Following her advice has made a huge difference in my hair health. Once it was time for my appointment I wasn't prepared for the amazing transformation of my hair! Ari added the most thorough highlights and gorgeous cut I've ever had! She really took the time to care for me and it shows. Fast forward and it been over a month and I'm still so ecstatic about this cut and color. Thank you, Ari for your beautiful work. read more

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Robert Lupo salon is hands down the best salon I've been to in Alameda and in the East Bay. I've worked with a few different stylists here over the years and I don't think they are capable of doing a bad cut or color. I've been seeing Melissa for over a year now and she is a master with both scissors and razor. She keeps my pixie cut stylish and chic. I literally have strangers stopping me to tell me how much they like my haircut! She is also a total sweetheart, are Ari and Kellie. I consider myself lucky to have found such a talented and kind group of people. read more

I was having one of those moments where I felt like I needed to get my hair cut RIGHT NOW. You know what I mean. My regular stylist is in Rockridge and extremely hard to get an appointment with. I have had my eye on this salon for a while and decided to take a chance. Took the first available opening - so glad I did. In most salons, the stylists are very independent of each other. Maybe even competitive. This place operates like a true team. Donta was my stylist, he's delightful. He has many years of experience with ethnic hair but other hair not as much. Because I wanted something a little transformative and complicated, he checked in with Ari for input and they literally transformed my look and gave me exactly what I was asking for. I could not be happier. Additionally, I wanted some advice about my teenage daughter's hair color, and Melissa, Donta, and Ari spent a good hour on a full-on color consultation complete with strip tests. We're heading over next weekend for that appointment with Donta. I was worried about my kid bleaching on top of color but I am convinced this team knows what they're doing and will keep her hair as healthy as possible given the request! Everyone was nice, communicative, friendly. At no point did I feel like I wasn't cool enough or gorgeous enough to be there. Some high-end salons give you that vibe. Not here. Last but not least, the salon is tasteful and contemporary. Prices may be a little high for Alameda but lower than what you would see in San Francisco. I think they're more than fair. Honestly this place feels like a San Francisco upscale salon. I can tell you, this is my new go-to. They were nothing short of amazing. read more

5 stars isn't nearly enough! Ari is a GODDESS. An absolute master at her craft. The salon itself is gorgeous, upbeat, and everyone there is so friendly. I used to work at a salon and have had everything done to my hair - from extensions to chopping it all off; level 1 black all the way up to bleached blonde. At the risk of sounding high-maintenance... I have been trying for literally years - across multiple states and different stylists - to achieve a cool blonde with dark shadow root. It always came out a little too warm for my taste, and never quite had the contrast I was hoping for... Until ARI! She is so sweet, professional, and a master colorist. She was able to get the closest I've EVER gotten in literally ONE session. I'll never see anyone else!! read more

Ari is a wizard with hair! Each haircut I have received from her has been perfect. She takes her time, is an artist with balayage, and has excellent suggestions to help style and maintain hair health in every day life. Ari is wonderful, and I highly recommend her and the salon! read more

The Salon by Robert Lupo - Hair Salons Near Me - Alameda, California

Fabulous experience in every way!! The energy and vibe is nurturing, fun and divine. You are surrounded by beauty the moment you enter and treated like a queen. Robert is a master stylist and colorist and gives the best cuts. And he's just a phenomenal human being with a heart of gold. I highly recommend Robert, The Salon, and the experience in every way. You'll want out feeling like a million bucks! read more

The best service!! Such a cute salon and everyone is so sweet and welcoming. It was super easy to make an appointment too! Rose did such an amazing job with my hair I'm obsessed read more

First of all, the salon is absolutely beautiful. The aesthetic is so tastefully done you feel pretty the second you walk in. It's clean, it's calm, it's everything you need when you go to get pampered. Ari is an absolute hair ANGEL. I've had my hair done by many stylists and she is the number one person I am completely satisfied when I walk out that door. From my cuts to my color. She's nails it all. We talk about everything under the sun and I enjoy every moment with her. She's one of the most down to earth people I know. I'd recommend anyone to her. I'm that annoying client that wants to be dark brunette one day and platinum the next so she puts up with my requests but nonetheless, makes me hair goals come to life....while keeping the hair I have on my head healthy. read more

The Salon by Robert Lupo - Hair Salons Near Me - Alameda, California

I came a few months ago around end of August and I got the worst hair cut ever! I was left with choppy layers and felt uncomfortable saying anything. I ended up going to my regular hair stylist and she had to fix my hair. I'm not sure if cuts are not something they know how to do. But I would not trust coming to this place for any other type of service. Plus it cost me over 100 and it was bad read more

I've been coming to this salon for years now. Though everyone is incredibly talented and welcoming, my go to hair stylist and colorist is Ari. Ari works her magic every single time by giving me exactly what I ask for: a cool blonde color and great cut that simply keeps me a loyal + happy customer. My worst nightmare are brassy tones which I've sadly had as unfortunate coloring outcomes at other places, however, in all the years I've been coming to Ari it hasn't happened even once. Aside from being amazing at job, Ari is also the most humble and kind person to converse with. She's just a peach and I love catching up with her during my session. I would highly recommend Ari! read more

The Salon by Robert Lupo - Cool blonde tones by Ari - Hair Salons Near Me - Alameda, California

Enrique has cut my hair for the last couple years. For the most part I have been satisfied but he has always been one of those hair dressers that does a combination of what you ask for and what he thinks is best. The last two cuts have been extremely disappointing. A couple months ago I asked to cut my previously long hair to shoulder length. He cut it a few inches below my shoulders. I just came in and asked for just above my shoulders. The pic is what I got. When I sent him a text expressing my dissatisfaction he literally laughed. Offering no compassion for the fact that it will take months to grow it out. I believe you should treat people better. read more

The Salon by Robert Lupo - Hair Salons Near Me - Alameda, California

I cannot rave enough about the majestic talent of the Bay Area well known artist Donta Smith! He is the most passionate and creative hair connoisseur I have ever had the pleasure to work with. He has been styling my hair and that of my family for years and I never think to look anywhere else. He does incredible work that is incomparable to any other stylist I have ever been to. Thank you sooooo much Donta for being the beautiful and phenomenal human being you are and always working your magic on our hair and in our hearts. You are the G.O.A.T!! The vibe is therapeutic Every. Single. Time. read more

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The Salon by Robert Lupo provides a beautiful, luxurious experience with attention to goals and detail. I requested a color assessment and a cut revisioning. I didn't dislike what I had going in and wanted to be "wowed" with a fresh look and approach to future maintenance. I was beyond pleased with every aspect. My new look is fresh, flexible, lower maintenance and worth the investment for the time savings and net results. Everyone deserves to feel like their trip to the salon is luxurious treat and The Salon by Robert Lupo does not disappoint. read more

Wow! I had the best experience with Ari at The Salon, she executed my vision perfectly. Ari is exceptionally talented, is meticulous and a rockstar colorist (I call her the color chemist!). She understands that every client has different hair and every client requires unique and thoughtful application. She is communicative, realistic, intuitive and her work ethic is above and beyond! I went in to have my hair colored before a professional photo shoot. I wanted to go lighter! I was ecstatic about the vibrant and beautifully blended result! I couldn't be happier. : ) read more

The Salon by Robert Lupo - Hair Salons Near Me - Alameda, California

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This is my second visit to The Salon by Robert Lupo. I have had my hair done by Marleny both time. She has taken my hair from a dark brown to a beautiful sun kissed light brown with golden highlights specifically framing my face. When I came to her the first time with my vision she gave me realistic expectations and a clear plan to achieve my desired color by my September wedding! She makes sure to keep my hair in great condition while lightening my hair. I couldn't be more happy. The salon is absolutely beautiful. Both visits I have been able to find parking with ease! Making appointments is so easy online! Definitely recommend read more

The Salon by Robert Lupo - Nice even color. - Hair Salons Near Me - Alameda, California

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My family and I have had great experiences here at The Salon. The hairstylist here not only provide a top notch service but they genuinely care about their clients and make you feel like family. I've had haircuts done by Robert and my blowouts by Dontá! read more

The Salon by Robert Lupo - Hair Salons Near Me - Alameda, California

I really miss you two! The beautiful salon and awesome customer service! Enrique did exactly what i hoped for with out me having to tell him! Hes FABULOUS. Once we can set appointments again i will be first!!! We are so fortunate to have two wonderful hairstylists and such a nice salon close by! See you soon hopefully!! Everyone stay safe! read more

The Salon by Robert Lupo - Hair Salons Near Me - Alameda, California

I very rarely give 5 Stars because I feel like 4 is really good and 5 should be reserved for those that go above and beyond, truly exceptional. Well there's no way I can give this place less than 5 stars. I was looking for someone to do my first long hair hair cut and checked out a couple places that were very promising. However, Robert really took the time to come listen to what I was looking for and ask questions to fully understand. I could also very quickly and easily tell he has a great rapport with his clients. Plus his overall energy and that of the whole salon was his really good. I could not be happier. Everything was as I had hoped for. Robert is the absolute nicest guy and you can tell he knows what he's doing. He's been doing this for a very long time and I can not recommend him enough. No matter what you're looking for, he is your guy. Tell him Donald sent you for a discount on your first service. You will not be disappointed. Truly amazing. Thank you Robert!! Can't wait to see you again, maybe even around town. read more

The Salon by Robert Lupo - New hairstyle. I call it the Trent Crimm (Ted Lasso). - Hair Salons Near Me - Alameda, California

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Robert is a salon genius, and a wonderful human being. His beautiful and talented husband Enrique is also just as wonderful. I highly recommend every stylist at this salon. read more

The Salon by Robert Lupo - My awesome beach wave - thank you Robert! - Hair Salons Near Me - Alameda, California

Lori Costabile and Brooke Corin work wonders and create a relaxing fun friendly retreat experience. I wasn't sure what I wanted when I entered the salon. Lori is a true artist. She created exactly what I needed. read more

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I got my haircut by Robert. He is sweet and personable. I absolutely love my new hair style. He knew how to style my grown out bangs. He spends the full hour time slot cutting and styling, making sure everything is perfect. Love my hair. read more

This is the second time I have been serviced by Donta Smith. This experience has been amazing. Donta said trust me for this process and I did . It came out amazing. I have came back and will continue. The salon is clean and ambience is amazing. Thank you so much Donta see you soon again!! read more

I absolutely LOVE this salon - all of the stylists are fantastic, but my favorite is Ari. She pays such close attention to my needs (short on time etc) but still gives me the most fab cut and color I've ever had. She also highlights my hair so that I only have to come in every four months or so. She is the best!!! read more

The Salon by Robert Lupo - Best blonde ever! - Hair Salons Near Me - Alameda, California

My best hair days are always the days I see Ari at The Salon by Robert Lupo. She is an absolute magician when it comes to my cut and color! I live in SF, but will drive to Alameda and spend a day in her stylist chair without hesitation. I totally trust her vision and love that she thinks about my color the night before my appointment and shares ideas of what would look good with my hair texture, length, and desire to stay relatively low maintenance. The salon itself is bright, airy, and clean. Everyone who works there is so kind and fun to be around. I feel like family every time I visit! read more

The Salon by Robert Lupo - The best cut, color and blowout! - Hair Salons Near Me - Alameda, California

Initially I reached out by sending a message on Yelp after searching through many salons for someone who had consistent positive reviews, which is very hard to find. I got a response within an hour or so on Yelp and had an appointment for the next day. I was so surprised that Robert himself was available to cut my hair so quickly. I eagerly took the appointment. When I walked in the front door, I got a sense of cleanliness, friendliness and professionalism. Everyone made me feel welcome and comfortable. Going in, I was very nervous for multiple reasons. I recently had my hair person move away so I wanted to find the perfect fit. I also wanted a new style and wasn't sure if I should go through with it or not. I AM SO THANKFUL I DID! It's a few days since the cut, and I've already washed my hair, AND STILL LOVING IT. Thank you Robert and team for going the extra mile! See you all soon read more

The Salon by Robert Lupo - Asked for curtain bangs, got curtain bangs - Hair Salons Near Me - Alameda, California

TWICE I have made appts. here only to be called the day of to be told "we can't take you today." Why inconvenience a customer after they made the time to book with you? Just not worth it. read more

I love visiting The Salon & being styled by Ari! I knew my first "covid-cut" would be here (and I was getting desperate!!!), but I was nervous to visit a salon after so much careful quarantining. My fears were immediately assuaged by the diligent & thoughtful protocols Robert & team have enacted. I was completely comfortable the whole time I was in the salon & left feeling safe, pampered & beautiful. Why I love this salon: 1. The vibe is on point- the space is airy & light, clean & comfortable. I would choose to lounge in this space, even without receiving a service. 2. Robert is a perfectionist & everything he does is of the highest care & quality! Every moment of your experience in the salon is considered without being fussy- from the space layout, to the products used, to the equipment (sinks, dryers, etc), down to little details like beverages offered (sensibly- not during covid.) Start to finish, every visit to the salon is an utter delight. 3. The location is great, parking is abundant & AC transit accessible. Why I love Ari as a stylist: Ari is extremely skilled, and has a great ability to integrate her broad experience with the desires of her clients. She is consistent, meticulous, and produces great results. 1. She gets me! I want to look good, but I am lazy!!! I need a low maintenance cut that looks great daily & can be styled up when the mood strikes me. Ari's consultation was easy and friendly, and she quickly understood what I wanted, and how it could be executed with my particular hair (texture, quantity, density, etc). 2. She is the best communicator! Ari sets impeccable expectations! We have all left salons feeling shocked or disappointed by our style. Ari won't let that happen. I am a challenging client. I say "I don't know what I want, can you just make me look good?" Ari can ask a few questions & then take charge and I leave happy with a perfect cut & color. or (presents inspo pic of some model who had a team of 12 styling her hair for 6 hours before the shoot), "I want this, but I don't want to have to style it" Ari can graciously & tactfully tell me no, I can't have Beyonce's look without a lot of styling effort, and even if I wanted to put in the effort, at home the result is unlikely to match my hope. I need to hear that! Then we discuss further, and I end up learning how to use a curling iron & feeling empowered, gorgeous & capable. 3. She is technically skilled! Ari is just good at hair! It feels like magic, the way she can understand how to sculpt your particular type of hair, but really it is her broad experience that she uses to carefully craft your style. She is masterful. Go to The Salon. Go see Ari. You will be very satisfied! read more

The Salon by Robert Lupo - BEFORE!!! - Hair Salons Near Me - Alameda, California

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This salon is absolutely gorgeous, the staff is so fun and welcoming and I absolutely love my new bixie! Highly highly recommend! read more

The Salon by Robert Lupo - My new "bixie" - Hair Salons Near Me - Alameda, California

Robert is a true pro. The environment is friendly, fun and professional. I needed a change and Robert made me feel special. Thank you Robert Lupo salon. read more

Robert and his team are the best in Alameda! I was looking for a new hair stylist and came across their salon. Upon meeting Robert and his team, I could tell they are extremely passionate about their work. Their care for clients is beyond! Robert truly is a gem and brought my hair back to life! read more

Absolutely will be going back here!! Kellie was so welcoming and so kind! This was my first haircut in over a year and with curly hair I was a little nervous but we talked through what I wanted, our goals for my hair... it was an amazing experience! read more

For the last 20 years I've had extensions. I'm one of the easiest customers to deal with. Recently I relocated to Alameda. All right, I'm not exaggerating. Four times I try to book with the owners husband, who is a new father. Each time I called the Salon to make the appointments, then via text I will get a confirmation for that appointmen. each time I arrive they were not prepared nor did they even know I had an appointment with them!! NO JOKE The owners husband barely even apologized about the situation. FINALLY I. Am gettig. Serve I'm sitting down in front of him, he is doing a mediocre job on the extensions and being lazy. I've had my hair done and some of the best salons in the world. people who charge lots of money and CARE about their clients This guy boasts his own l hair extensions line" yet wasn't able to sell me the extensions and instead text me (like a coward ) telling me he did not have time to do my hair. The same and only day I was there to get the extension work done, he ended the appointment quickly and then sat down with another person in their little lobby, space, and began to socialize. I cannot believe it I found a great hairstylist thank goodness, but they are rare in the isle of Alameda. read more