I love coming here, Joy is the best at what she does. Every appointment is filled with love and fit…read moreto my exact wants and needs. After every appointment I leave feeling and looking my best.

When it comes to my hair, I only trust Joy or Jenni at Cosmopolitan. Having extremely thick hair…read moremeans a trip to the salon is a full day affair. This salon never makes me feel rushed or like they're cutting corners. The European decor elevates the experience. Don't forget to ask about 50% off your first hair cut as a new customer. Truly, the premier salon on Chicago's North Shore.

Mason River Hair Studio is a treasure. The setting is lovely, relaxing, and convenient. Kimberly…read moreis a wizard at her craft and establishes just the right tempo to make your visit feel like you have been transported. You will be thrilled with the results.

Kimberly is amazing at color and cuts! She is the sweetest and so talented! And she carries the…read morebest lines of product.

I always get a great cut and color here! I have curly hair and Eddie knows how to cut it correctly.read more

Spacious and modern salon for men and women. Impromptu stopped by when visiting the plaza. The…read morewash, trim, and blow dry took about 40 minutes. The saloon was very clean and staff welcoming. The result was fantastic - the trim was super even and no hairspray or other products used during blow drying. Very happy with the results. Will be back.

Thank you Lisa K for another great job. I did hair once upon a time on the North shore for a long…read moretime. And worked with her for many years. One of the many things I love about Lisa is she listens and recommends wonderful suggestions. She is a very prescion techincal creative cutter. I arrived early and saw her interact with guest before me. She gives unbelievable service and I mentioned earlier in previous reviews her continuing education. The salon is beautiful ! Wonderful products, nice reclining shampoo bowls that adjust to you. Thank you Lisa !! Love you long time

Anthony was awesome w my haircut & style. Attentive,…read moreconsultative& precision technique.

I've been getting my hair done by Judith and her crew for twenty years! The results are always…read moregorgeous. She also transitioned me to coloring my hair when the gray started coming in and now I go there all the time and just trust whatever they do! From cut, color, blow outs and highlights, the work is simply terrific. I'm there every four weeks and every time I sit in the salon, I look at every chair and every head of hair looks gorgeous. Have no doubt go to Judith or her equally talented sister Elba!!!

I really loved this place for a long time. Especially when I had Lilia as my stylist. She left and…read moreI had my hair cut by Judith, the owner, in February. It was one of the worst experiences I have ever had. I had talked to her before the appointment because I had a special occasion coming up and wanted my cut freshened up. I left the salon with something I absolutely did not want and was so upset. I called to tell Judith how I felt and was met with a cold unconcerned response. I thought I would never go back, but this spring Lilia came back, and I booked as soon as I could. My appointment was scheduled, although pretty far ahead as she was busy. I even put a deposit to hold it. Today I realized that my appointment was scheduled for tomorrow and I had not heard anything from the salon. I called to confirm and found out that again Lilia is not working. This time nobody bothered to call and tell me that my appointment had been cancelled nor offer me any alternative. If you cancel with them less that 24 hours, they charge a sizeable fee but seem to not give the same courtesy to their clients. I do not recommend this place. The stylists are good, but the owner has a big chip on her shoulder and has some questionable business practices. I contemplated not writing this updated review but changed my mind after this most recent incident. Consumers should be aware. Very disappointed.

My favorite salon! They use top notch products and I always leave feeling great. Highly recommend…read morefor anyone in the area!

Receptionist is rude, hangs up on you when questioned and unprofessional. Although I was once a…read morecustomer there, no longer. I will say Hannah is a great stylist, salon is very chic and nice, but I can't handle unprofessional staff.

I haven't colored my hair in over 10 years, so I was a bit nervous about getting my hair dyed…read moreagain. I always go for a natural look and wanted something that wouldn't be obvious when it grows out because I wasn't sure if I would keep up with dying my roots. My hair colorist suggested a few shades of auburn, as I requested a subtle red/brown color. We agreed on a medium chocolate color, and it turned out absolutely gorgeous. The color is very natural and just a subtle change in overall hue. It's exactly the little bit of color I wanted. I also added a Seal treatment to lock in the color. The shampoo and Seal treatment smelled amazing. I loved relaxing in the chair when my hair got washed. I should have asked which shampoo was used on my hair because I really loved the scent and the fact that their products do not contain harsh chemicals. I especially like how they advertise which chemicals/ingredients are not in the hair dye (see my photo of the color bar.) I have been hesitant to color my hair for years because I'm trying to grow it out and apply as little heat and chemicals as possible. My hair tends to be very dry, especially at the ends, so I don't want it to become drier, however, Madison Reed products seem to be high quality. My hair does not feel any more dry than it did prior to being colored. If anything their dye helps make hair silky and smooth. I'm contemplating returning for the unlimited roots membership, which seems like a great deal. I would definitely recommend Madison Reed to anyone who is looking to color their hair. The salon is very clean and aesthetically pleasing. The girl at the front desk and woman who colored my hair were both very welcoming and friendly. It's nice they have a couple other locations in the chicagoland area, as well. All in all, I was nervous before my experience, but ended up being very happy with the result. I noticed there are a few words of encouragement on the walls of the salon, including confident boosters, and that's exactly what I got: this little bit of color did in fact boost my confidence! It's just enough to look natural, but also give me a bit of an overall different hue. Thank you Madison Reed and staff for my wonderful experience!

I was recommended to go to Madison Reed for hair color, since they do not use ammonia in their hair…read morecolor. The first experience was nice. The salon is clean, and does not smell of product. My first colorist was very nice. I liked the color. My only complaint was I had roots showing within a couple of days. I had joined the pro level subscription, which meant I could get my roots done as often as I wanted. This is where it went downhill. When I went to try to get my roots done, I was told there was nothing wrong with them, and it must be the lighting. For a company who says you can come in as many times as you'd like for root touch ups at the pro level, they certainly do not want you to. The tech did my roots. The next day, I dried my hair, and my roots were showing!! I used the powder they sold me, and waited two weeks. I went back for another root touch up. The same thing happened. I washed my hair, with appropriate products, and my roots appeared. Whatever they had been using since my first trip was not permanent. I now had well over a half an inch of roots. We come to today. The tech asked if I used demi-permanent or permanent dye. I said "Permanent dye." I was getting an all over dye color, hoping this would color all of my roots. I was shampooed. I dried my hair, and left. Imagine my shock and dismay when I looked in the mirror and saw my roots!! What products are they using over there? No, it's not the lighting. No, it's not an "ashy" color. I went home and my son noticed right away. My husband noticed when he came home. I am very disappointed. I have cancelled my membership.

Location and scheduling super convenient; Consistent & repetitive uneven trims & cuts; Only styles…read morewith Dyson airdryer; Over processed hi-lights on monthly visits; Oversells unnecessarily services & products with poor and unattractive results.

Peggy the owner is an excellent stylist! The salon is very comfy inside and all the staff are nice…read more I would give them 5 for sure

I've been going to Ellen of Skin Care By Ellen (the esthetician) in this salon for years and she's…read morealways consistently delivered A+ service. She has many procedures she offers, I usually do a facial and eye brows with her once per month, sometimes more if I have a an event or date, she is always perfect thorough and professional. Thank You Ellen

After waiting a while before I came back due to pandemic and distance, I returned to Taylor Reese…read more Was NOT disappointed !!! Angela was and still is the wizard of color and Marina knows how to rock the cut. Glad to back!!!

Walking into the salon, I was greeted by an employee named Rupal…read more My experience starts and ends with complete happiness. My stylist does a wonderful job. Love coming here!!!

Lorenzo is simply the best, and I cannot recommend him enough…read more He truly knows how to work with wavy hair -- my cuts and blowouts always come out incredible -- but what sets him apart is how much he actually pays attention. I went through a period of hair loss and was growing my hair back, and Lorenzo was with me every step of the way. At one appointment, someone had told me I was experiencing breakage, but Lorenzo took one look and knew it was actually new growth. That kind of expertise and attentiveness meant the world to me. Beyond his skill, he's just a genuinely good person. He's down to earth, listens to what you want, and meets you where you are -- whether that's a specific look you're working toward or a hair journey that takes time and patience. His scalp massages are incredibly relaxing, and every appointment feels like you're in the hands of someone who truly cares. If you're looking for a stylist who treats you like a real person and actually delivers -- Lorenzo is your guy.