I have to unfortunately update my review to 2 stars because my recent experience turned out horrible and I will not be returning. I am not going to name the individual who worked on me to be respectful to her, but I will say the girl who colored and styled my hair needs a lot more training before she is ready to really work on hair. I left with hair dye all over my forehead, my sideburns were soaked with dye and behind my neck by that wasn't the worst of it. I didn't notice how much dye was left in my hair until I got to my car and started running my fingers through my hair. But I was wondering how the hair stylist working on me didn't notice the dye all over my face? Also, my curls, if you can call them that - turned out horrible with tons of frizz on the top of my head, I absolutely hated the way my hair turned out, total waste of money and time. I walked out spending $125 on a single color process, deep conditioning, styling and a hair product - way too much if you ask me for how things turned out. I understand these people are in training and I get that. The prior hair stylist who worked on my hair at this salon did a great job, but she graduated and suggested this newer gal. I trusted the process, but the process didn't turn out well at all. I will say the new gal who worked on me was kind. I am sure she was trying to do her best, but when dealing with someone's hair the basics like being removing all the dye out of someone's hair so it doesn't stick to their face and remain gooey in their hair is imperative - I needed to really wash my hair when I got home, also knowing how to do basic curls in someone's hair should be fundamental - the gal who worked in me had no idea how to curl hair at all. For those wondering why I didn't say anything during my visit, when I looked in the mirror and saw what a mess my hair was, I just wanted to get out and leave and just never come back, which I won't. Then when I went to the register to get rung up it took forever as I was standing their waiting because they were training another lady how to use the register. I believe I realized while I appreciate the lower price point on service at the salon academy, and understand most of the people working their are in training, it's simply not worth it to me to work with people in training who don't really know what they are doing yet, with the risk of messing up my hair and then walking out unhappy. I would rather pay a higher premium working with an experienced stylist knowing I am walking out feeling good with nice hair. I will not be returning to the salon Acedemy in Georgetown. read more

The Salon Professional Academy - Horrible photo of me after getting my hair done @Salon Acedemy in Georgetown -crown of my head has hair dye & frizzy hair everywhere - Cosmetology Schools Near Me - Georgetown, Texas

I came here for the first time last week and got my haircut by Sadie and she did a great job and took her time! I loved the turnout! Came back here today to get a pedicure (by someone else - can't remember her name). It was awful. She literally told me she's into doing hair and not pedicures. Also said she lost her scrubber thing so didn't even use a foot file or anything on my feet?? That's the main thing I wanted when getting a pedicure. The water was barely even "warm". I had like 4 colors to choose from. And the polish was all over my skin ‍. She was a nice girl so I didn't complain to her about it but just kept thinking in the back of my head once the "educator" comes to check her work she will at least have her clean up the polish. But nope she said "looks good" and left. Oh, the girl who did my pedicure told me it was $15; I go to the counter to pay and this lady says it's $25? I still tipped her anyway.. so $30 wasted bc I had to go home and take the polish off and repaint myself. Would not recommend coming here for pedis. read more

The Salon Professional Academy - Cosmetology Schools Near Me - Georgetown, Texas

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I've been going to Salon Professional Academy for shampoos/haircuts/blowouts over the past 5 years or so. Students there provide many types of salon services beyond cutting and coloring hair, and the work is checked out by an instructor before you pay and leave. To be sure, over the years and depending on the student, the quality of work may vary... but this can happen at a regular salon as well. The student who most recently cut my hair is about to graduate (after about 7 months of training), and her overall skills are great. She's ready to be in a regular salon. If you have concerns about someone being new at their craft, you can always ask for a more experienced student like the one I had. The products used at this place are mostly Redken, but other quality products are available as well. If you're in the north Round Rock - Georgetown area and are looking for a relatively inexpensive service, give Salon Professional Academy a try. read more

Haven was fantastic!!! An absolutely wonderful experience! The lotion smelled like mint, and wasn't overpowering just very refreshing!! I predict Haven's going to do very well in her career!!! read more

The Salon Professional Academy - Great job by Haven! - Cosmetology Schools Near Me - Georgetown, Texas

I feel like I had the bait and switch trick done on me at this salon . Less than one month ago I had my roots which were less than a quarter inch colored, only roots which their price is $37. This time which was less than a month later, the stylist said I needed two bowls of color to cover the roots. Impossible physics as I have the same head as less than one month ago. I was not told there would be any extra charge and when I went to pay they charged me $57 versus what I just paid last month $37. I feel like it was an untruthf and unfair action either by the stylist doing too much and making it a two bowl instead of a one bowl which ups the price almost double. And the Salon itself handled it rudely by not solving the problem and giving me some kind of refund or gift card. Make sure you know what you're getting and what you have to pay. I won't be back. read more

I made an appointment with SPA Georgetown after seeing a friend of mine who had gotten her hair cut there. I cannot afford to splurge on self care at the moment so this sounded too good to be true. I was aware it was a school but was assured that the experts are around to help as needed. I showed up the time of my appointment and the energy was high in the salon full of eager students. My stylist, Ezra came to get me and she listened to what I wanted done and she got to work. Let me tell you, she did not disappoint!! I went in for a big chop and she cut a lot of length off. She gave me life back, not just into my hair, but into my soul. I wanted to post before and after photos but I don't have before ones, however I now have many afters. :) Ezra was super sweet, thorough and talented! Can't wait to see where she goes! read more

The Salon Professional Academy - Cosmetology Schools Near Me - Georgetown, Texas

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Avoid this salon at all cost... I try to be understanding because this is an academy but mistakes or bad choices on the stylists end should be corrected. My daughter wanted highlights, despite having only had a small amount of color in her hair years ago she learned she has red undertones and she informed the stylist about this and provided an example picture of what she would like. The stylist chose a color, but failed to inform my daughter that it would lift differently on dark hair, not knowing this my daughter agreed to the color. After coloring her hair, they informed her that they had to give a mandatory lunch to the students and could she leave and return for her cut at 5:00. She left with wet hair and realized it looked brassy with red undertones. When she returned, they didn't put her with the same stylist, so she spoke to the stylist who was to do her cut. She agreed with my daughter and stated she would have done about it differently. My daughter spoke to an educator who informed her that they would have to charge an additional charge to fix the coloring, stating it would be an extension to her earlier service. After speaking to a second educator who reinforced that to fix the issue would be an additional charge the educator brought out a hair chart and held a color swatch up to my daughters hair stating that this was the color she agreed to and it matched her hair. My daughter corrected her letting her know that the color chart she had in her hand was NOT the chart she was shown. My daughter then pointed to the chart on the stylists station and pointed to the hair sample she did choose....proving in fact that the color used was WRONG! If stylists aren't educating customers about color reactions with different colored hair, educators aren't educating their stylists. They shouldn't charge more for their mistakes. Fix it. None of this should have happened, a mistake was made and the educator should have taken accountability for it instead of trying to put blame on my daughter stating she agreed to a specific color when in actuality the wrong color was used. Do better The Salon Professional Academy Georgetown. read more

Avoid this academy!! My friend and I got overcharged for a color that wasn't even professionally done. They rush their students and my friend left with wet hair. Very unprofessional. read more

Usually I read reviews here on Yelp first because they tend to be more accurate, but this time I somehow forgot and checked only Google. On Google, this place is somehow rated well. I have paid for my mistake in the hardest ways, both financially and with my appearance and hair health. I am not exaggerating when I say a color process took several hours or that I now have about half the hair and my ponytail looks anemic. Even in the salon, I observed a pile of long strands of my hair on the floor. At first I thought after all that time and money that my hair looked the same as before I came in, but now I witness in every encounter with a mirror that it's soooo much worse. I thought my roots were still dark, but in fact they have a slightly orange yellow tint to them because they were not lifted enough. I have random spots of bleach on my head and my hair overall is 3-4 different colors. There are tiny baby hairs that stick up all over the place after an abundance of breakage. I wouldn't have even let them pay me the amount I paid for this in order to practice on my hair. How are the instructors not embarrassed to be part of this and sign off on the results? Even if I were somehow refunded, which I read in another review is refused, they couldn't pay me back for what they've done to my body and how I feel about my appearance. It would take a lot more money, time, and damage to my last bits of hair to try to correct this elsewhere. Don't take the risk!!! I would give more details but I don't want the gossipy young ladies to talk about me, though they may anyway as they try to guess who wrote this, assuming they even care enough to read reviews! Trust that my hair looks super ugly and I am filled with regret and resentment every time I see it, then even more disturbed thinking that I paid for this disservice. The main reason I didn't revisit the licensed professional stylist who did my hair the time before this is because she was making racist comments, not about me, but other races. Unfortunately, I still experienced this at The Salon (Definitely NOT) Professional Academy too. Girls, you should not be talking badly about anybody for any reason or generalizing that one or a few of a group represents everyone with a common characteristic. You have much to learn morally as well as about hair. May you continue to educate yourself on how to do hair much better even after you graduate from this place and somehow achieve your cosmetology license (which is obviously way too easy!) For now, you're headed straight for Great Clips or the like. read more

Long-time client -- service has declined, and leadership is disrespectful! I've been going to Salon Professional Academy in Georgetown, TX, since 2021, mostly for a shampoo and blow-dry. I've always understood that services can take longer with newer students--that's the purpose of a teaching salon--and the $12 price made the extra time acceptable. The students are usually great: eager, careful, and genuinely trying to learn. (Shout-out to Alex at the front desk--she's wonderful.) What has changed is the behavior and policies from the "learning leaders." During my last visit, I was told that the shampoo and blow-dry are billed per hour and was charged almost double what I always paid. When I asked them to review my payment history, the learning leader told me I should "say thank you" for paying less all this time and claimed that multiple front-desk staff over the last four years had been charging incorrectly. It was not a "new" policy; it's always been hourly, and she said that "everyone at the front desk" had made mistakes with multiple clients over the years. She was extremely rude and unprofessional--pricing should be posted, clear, and consistent, not hidden or sprung on loyal clients. Most visits, the service is inconsistent--I almost always leave with **frizzy, unfinished hair** and end up doing a touch-up at home. That was *barely tolerable* at \$12 because I was supporting students and calibrating expectations. But being **spoken to rudely about pricing** and told I should be "thankful" for past charges erased any goodwill. I honestly don't understand how this place has such glowing Google reviews--my experience has been the opposite. Additional problems: Inflexible policies over lunch: I've seen other reviews about guests being asked to leave with wet hair if a service runs into lunch. At other schools (e.g., Paul Mitchell), leaders step in to help students finish--they don't punish the guest. Aggressive product upselling: The constant push to sell Redken products makes the experience feel sales-driven rather than educational. Appointment bait-and-switch: My appointments have been changed multiple times without notice. I was confirmed with a specific student on Wednesday, then showed up on Thursday and was assigned to someone else at check-in--they blamed it on "the computer." That breaks trust when you're supporting a particular student's learning. It's disappointing because the students deserve better leadership. In my experience, the learning leaders are now the weakest part of this academy; the few respectful ones I met earlier no longer seem to be there. Bottom line: Until management improves pricing transparency, scheduling reliability, and basic courtesy-- and actually supports students (rather than cutting them off or scolding loyal clients)--I cannot recommend this location. I truly hope they course-correct--for the sake of the students and the guests who want to support them. The academy is rude and unprofessional--especially for a teaching environment that should model good customer service. read more

I had severe bleach damage from an all over bleach I did myself and tried to cover up with box dyes but the end result was always an orange. I cut off 6 inches and came here to fix it!!! Faith was an amazing stylist, she used a permanent color on my hair to match my dark roots and did a phenomenal job!! It's been around 4 months since she did it and the color still sticks perfectly!! She was also super sweet and very easy to talk to, we had many light and fun conversations throughout the process. Definitely will come back if I need another appointment!! read more

I went to Salon Professional for hair color a few weeks ago. Ezra Sanchez did a fantastic job on matching my color and applying the color to cover all my roots even the little hair around my face. I was very pleased with it. I will definitely be going back to get Miss Ezra Sanchez again. Thank you, Mrs. Gloria Ochoa read more

Great opportunity to help young people get needed experience. Customer service is awesome. I have short hair and my stylist did a great job. read more

The Salon Professional Academy - Happy with my haircut. Holly is awesome! - Cosmetology Schools Near Me - Georgetown, Texas

Rushed the whole bleaching process, left bleach on the scalp for upwards of 3 hours. Didn't wash the hair after either, terrible service avoid this place at all costs. read more

My experience comes from the point of view of a male with the understanding that the work performed is by students that are supervised by an instructor and with the full understanding that the students are in different phases of their programs. If you're looking for a top-notch hair coloring experience, look no further than The Salon Professional Academy Georgetown! On my recent visit, I had the pleasure of being pampered by Taylor and several of her talented teammates. From the moment I walked in, I was greeted with warm smiles and friendly conversation. It was clear that the team at The Salon Professional Academy Georgetown is passionate about making their clients feel comfortable and at ease. The instructor overseeing Taylor and her team was nothing short of professional, paying close attention to every detail of my hair coloring. I was particularly impressed by their ability to work with multiple colors, especially considering that it can be challenging to lift color from my hair. However, Taylor and her team were up to the challenge and delivered a stunning result. I have visited The Salon Professional Academy Georgetown a few times now and have been consistently impressed by the level of skill and creativity demonstrated by the students. They truly have a gift for hair and are always eager to showcase their talents. In Taylor's capable hands, I was able to achieve a look that was not only beautiful but also tailored to my individual style and preferences. The pictures that were taken of my new look are living proof of the amazing job she and her team did. I was thrilled with the end result and can't wait to go back again for a haircut. In conclusion, The Salon Professional Academy Georgetown offers a fantastic hair coloring experience that is both professional and personal. If you're in need of a new look, I highly recommend giving them a try. read more

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Came in for highlights on march 27th and loved the experience however the highlights around the framing of my face wasn't centered, I didn't notice this until my hair was dry. I asked my student if she could just add a "money piece" around the face to eliminate the visible harsh line that was there. Because I spent so much time there already we agreed that I would go home and sleep on it then come back the next day it it was still bothering me. When I went to my car I stared in the mirror and it was genuinely bothering me so I went inside again and asked if they could fix it really quick. The owner, a teacher and a gentleman were all extremely dismissive and unwilling to help me. I hadn't even left the parking lot but wanted to charge me for a service again to fix it? The ladies walked away from me seeking 0 resolution. So I ultimately said I'll live with it for now, give my hair some time to recover from the bleaching and add the money piece when I come back for my toning appointment. I come back today 4/12 and I have been barred from services? Shame. I enjoyed supporting the students and obviously the price point for the salon. A simple disagreement which could have been handled with so much more grace and compassion. Not sure why this situation which had nothing to do with students would warrant barring me from the salon entirely. Crazy! read more

26 for pedi......they do not scrub dead skin or cut cuticles........def not worth 26 .

took two kids with two totally different styles being done. One had his hair permed and cut in the time that the other was sitting in the chair getting a haircut. Perm done and in car before the haircut was done. The girl was pretty new But there was another student who came over and helped her and the haircut looked just like it was supposed to just needed cleaned up a little bit. The new short instructor kept coming over and telling them to do something different even when my son mentioned what was right she argued with him And insisted that they keep going. An hour after the haircut looked good it was completely chopped. And this is to no fault of the student - but to the instructor. She had also told them to stop cutting his hair because it was their mandatory lunch break Which I'm thankful for the students advocating finishing his hair since he had been sitting there for over three hours. Students helping students were great but they need to get rid of that new instructor. Very very short woman with a short bob haircut. She shouldn't be teaching anyone anything about hair. My others sons perm turned out great. read more

Has anyone else had a bad experience with The Professional Hair academy in Georgetown? I went in for a touch up to my highlights ( ash blonde color) and left with very very dark brown with purple undertones. I immediately freaked out and said where is my blonde any highlights. Even though students do the work every step is supervised with the instructor. It was very clear what I wanted to everyone. They messed up big time. They will not give me my money back or redo it for free. They are not taking any responsibility. I've cried non stop since last evening I've washed my hair three times with a clarifying shampoo and is still very dark brown My blonde is gone. What can I do ? read more

Sara Walker did an amazing job with my haircut. I had an appointment with her and each step of the cut and style had a supervisor checking the work. It was such an easy style to do by myself today. read more

The Salon Professional Academy - Cosmetology Schools Near Me - Georgetown, Texas

The girl who did my hair was about to graduate and was entertaining new students unbenounced to me-I sat too long in the chair with bleach-blonde highlights. I did not know it at the time, but the stylist had actually burned my hair off in the back-I wouldn't have been able to see this at the salon. She never said a word about it. She never called the supervisor over to check her off (now I know why). I paid $114 and left. I get home-my hair is dried at this point. I realize my hair in the back is sticking up and I go to feel it, and I am mortified because the top layer of my hair is so short (my hair is past my shoulders). I call the salon and ask to speak with the instructor, Jennifer. She states she will call me back. She calls me back and states the student did not leave ANY notes on my color, which never happens she states-which the student told me she had gone to the front and recorded my color, since she was graduating, and the next time I came in the new student would know which color to use. My profile did not even exist on their record. This was a clear indication the student knew she chemically burned my hair off and wanted to cover her tracks. The salon refused to refund me-they told me I could come back in and they could try to mitigate the problem, but I'd have to pay for it again. WHAT? Yeah, like I trust them anymore. I just wanted a refund, but they refused. The scary part is, this stylist is now going to be working at a salon with clients without a supervisor, and damage could be done to another person's hair. How does a person damage another person's hair and not say anything-very unethical. Will not be back to this salon and will definitely share my experience with others. Oh, and I also requested a "master" student when I booked my appointment. read more

Most unpleasant experience ever with a manager! Client of +2 years. Arrived for my apt and told student graduated. When I asked about previous student (one who has/was to do my hair) , response was aggressive and she loudly announced my apt was canceled. I had brought a grad. card for my previous student. Asked why apt was canceled and told multiple times this is a school. Explained I understood that and that was why I was here and had come back before. After brief discussion my apt was then back on. Red headed manager disappeared and returned with another student. . Services were discussed with student and educator I was told a new computer system was installed and there would be a delay in matching my color. While sitting in the chair I commented I have never had a greeting like that before. I was to told to stop talking about any of it. I stopped talking. Student walked away and I was told to leave. NEVER Ever again. Poor, poor experience! Feel sorry for owner of this business as to how manager treat customers and running it into the ground! If your having a bad day and issues with your new technology it is never acceptable to treat clients poorly. read more

The Salon Professional Academy - Cosmetology Schools Near Me - Georgetown, Texas

I've gone to the school twice The first time I went was to see if I could get highlights because two other salons in Georgetown had stripped my hair of all color and I had to let the roots grow out for like a year and a half The girl who did my hair and I forgot who she was was awesome super sweet but she could not do a lot of bleaching so we waited and she just did a kind of blending of the color which was awesome The second time I went in was last week of March of 2025 and I told him I really wanted bleach blonde like blonde around my face and blonde highlights The trainer was with the girl who was doing my hair and so don't worry your hair will be really blonde around your face I've waited a week after the service and my hair is like all one color like brown no bleach blonde around my face no blonde highlights nothing. And I must say that the girl that answers the phone the front desk is extremely rude I'd ask to speak to the manager and the owner got on and she was even worse they have no customer service I've never dealt with such uncouth people in my life I will never go back to this place and not because of the hairdressers because of the management and the front desk they're ridiculous they don't help you and they don't like feedback and they don't want feedback rude rude rude read more

I am so thankful for this school! I was a student here. From day one at orientation the owners greet you by name every single day! The instructors are so patient and caring. This is the most advanced education and the whole curriculum sets you up for success. This is also the most affordable program compared to other cosmetology schools. After graduation I went directly into being a stylist because my salon didn't have an assistant program and I was more confident and knew more about color than stylists who had already been working behind the chair. I've been so fortunate to finally live my dreams. I'm reaching goals I never thought I could and this school was the push I needed. The hours for licensing have gone down to 1,000 hours but I still received so much more than my peers who took longer programs. You learn advanced techniques, your books are always busy, and you learn how to formulate and color correct which are keyyyy!! Pictures are of work I did on clients at TSPA. read more

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Had a great experience this week at the Beauty school. My kiddo and I had our hair colored. Hers was temporary color and mine was permanent. The students were attentive and did a very nice job. I'm giving 4 stars because I feel like mine was a little streaky from uneven application but I've asked a couple of people who say they only notice it if I point it out. My daughters hair came out a little darker than we'd planned but she loves it so all is good. We will definitely be back. Just need to manage how the color is applied to the front of my hair I suppose. My big negative is that yelp shows a coupon for 20% off which was not honored. How did it get on yelp then? Hmmm read more

The Salon Professional Academy - Violet with two clue streaks temp color for our kiddo. - Cosmetology Schools Near Me - Georgetown, Texas

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Went for a hair trim. I thought how could they screw this up. It's so simple. Cut 1-2" straight across the bottom. I was wrong. The student didn't even part my hair before cutting. When I arrived my hair was still a little damp so she "dried" it. She didn't even use a brush while drying. She used her fingers. When she was finished my hair was still damp. She cut my hair and had her supervisor check in twice to check her work. Not sure how she passed because my hair was uneven. I left there looking worse than I did walking in. Frizzy damp uneven hair. It was absolutely awful. I will never go back. I'm still shocked that even a supervisor let me walk out the door with uneven hair. Please be aware before going here. Disclaimer: I know it's a school and the students are still learning but if you can't trim someone's hair you need way more practice and supervision on a dummy/mannequin head before working with real people. Horrible. read more

BE WARNED It is true!! The Owner is RUDE and doesn't want to understand the situation or try to make things right! The instructors do not supervise the students properly. I've been in twice for color and cut. Both times, no proper washing and rinsing of hair? First time, I immediately instructed the instructor of the situation. It's a school and understandable, but not when it happens AGAIN on 2nd visit. These are basic 101 day one training and should not have happened if trained properly. That's unacceptable!! On my first visit, I walked in and was unprofessionally greeted by the Owner. He made some off the cuff comment that HE thought was funny, but I did not. I thought it to be very unprofessional, especially coming from the owner!! read more

This place is AWFUL, don't recommend. The prices are ridiculous. I don't mind the idea of ​​helping people practice when they need it, that's why I went. Thinking the prices will be are lower since it's a school. WRONG the prices are almost the same as at a normal salon and the experience leaves much to be desired, I wasted hours for some highlights. I left with my hair wet, I had to come back so they can finish applying the toner... read more

The Salon Professional Academy - Cosmetology Schools Near Me - Georgetown, Texas

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Normally I would give this place raving reviews but based on my experience today the only reason I will be coming back is because I have a gift card so I have to use. They let me go through the booking process for my daughter. Got her seated in a chair. Had a consultation. Got her started washing her hair and then I'm told I cannot wait in the building with my nine-year-old daughter. I totally understand Covid but do not book an appointment with me if this is the case. I arranged my whole day around this. Please let me know if I can get my money back on the gift cards I bought last month. read more

I really needed to get my daughter's hair cut. The appointment process was easy, I was able to get in the next day (Saturday) which I was pleased with. I've often used hair school for cuts and services and I'm not scared- my BFF in college was in hair school and she's AWESOME. You need to be willing to provide students with the opportunity to learn and grow with services they provide you; there's supervision all around. You must understand there's risk but the reward is finding a great stylist, feeling good that you've assisted their educational journey, and you will have saved yourself a lot of cash on the service you had. Hayley was the stylist & she was excellent. My young daughter communicated her wants to Hayley & she delivered a cute shoulder length cut. We're all booked for her next trim. The wash/cut/blow dry took an hour and a half, which is expected. I didn't mind the wait at all. I highly recommend giving them your business. *I'll add that I was pleased with the safety precautions I saw in place. The clients and stylists had temperature checks and washed hands prior to services being delivered. Masks were optional.* read more

Walked out with my roots not done properly... and the worst blowout (?) & overall customer care ever experienced. I feel it relevant to state I would have felt fine going back to have the unfinished roots addressed... but it is the attitudes and downright refusal to be transparent and ugliness of this team that has ear-marked this establishment as a place that is toxic. I understand students perform services. What I can not wrap my mind around & absolutely have problems with is the staff's utter determination to immediately jump on the defensive, not hear the client's concerns, be short & ugly... and downright make out like I am at fault for wanting to see & know what was being performed on my hair. This is basic "consent". This began when I asked what toner was being used when the student returned to the bowl with it already mixed. I mean, it wasn't even shown/ discussed for my approval and they were about to apply. The instructor, Samantha (Amanda?), was clearly & visibly upset I asked. Back at the chair I felt very uncomfortable. The student was nervous & somehow I was the bad guy. I place this on the instructor and team, as this is part of communicating client's needs clearly & being ok with it. It is a huge component of customer care. Instructors are to coach their team through this aspect. When I saw my hair, areas of my roots that were not touched up were visible & my hair still brassy, I asked to see colors we discussed on the toner again. After 3 attempts, the instructor begrudgingly came back with the swatches. I began to take a photo for future reference & she would not allow it (Cafe au lait & platinum ice, per Amanda). Now I'm REALLY perplexed as to the horrible attitudes. I just want to communicate with those who are working on my hair. Not unreasonable. At the blowout stage (I have naturally curly hair), I tell the student, "Do not put oil on my hair. It fries it in blowouts for some reason". I explain I already know Redkin blowout spray does something weird to my hair from past experiences. She starts & minutes in, I see she is struggling. I ask to see what product being used. Another refusal/ excuse to not show me. I ask again, I have a dinner date with my fiance directly after. Begrudgingly, she retrieves the bottle. It's the Redkin Frizz Dismiss Instant Deflate Oil. I specifically asked NOT to put in oil. Why did she do this? Now we have 2 students working on my head. No sectioning, just 2 students desperately trying to dry my hair and ZERO appearances from the instructor. I gave up. It was clear the visit was a bust. Even if my roots/ color were bad, I wasn't even walking out with a halfway decent blowout. That's ok. They're students. I'll just come back and have the color addressed later, scoot to the house and try to salvage my hair before meeting my fiance. I head up to the counter looking like Broom Hilda, thinking the front desk will clearly handle this and I'll come back later. IMMEDIATELY the person at the front desk was snarky & short with me. I tell her, "Tone is everything. Lets just get through this". This sets her off, giving me the most hateful glare. Very uncomfortable. She does say I can come back to have the roots addressed, but you'd think I was just being a complete jerk by the way she said it. I set the appointment thinking, "Maybe if I come in Monday morning, I'll get a different/ nicer team". "That'll be $50". What? Shouldn't I pay when it's fixed? What if I come back Monday and pay when it's finished? "I'll call the police for theft of services" I hand her the card & she gives the most satisfied snarky smile I've ever seen, while looking at the coworker next to her. She's quite pleased with herself, clearly. "Will there be a charge Monday?", I ask. "That's up to the instructor." I sign the receipt "Dissatisfied with service" for future reference. Staff refuses to give names. I do not feel good returning. My fiance had a good laugh when he saw it. Poor attitudes. Acceptable services not received. *Photos of how my hair usually looks attached. read more

if I could give zero stars, I would. Drove over an hour for them to tell me they won't accept me as a walk in. I called prior and they said they will just would have a wait. Customer service from either the owner or manager and front desk receptionist were absolutely rude!! I was taking a chance after reading all the bad reviews, but I guess they were right. stay away from here. Invest and put your money elsewhere! read more

I got an amazing haircut from Angelina! I hadn't had a hair cut in two years so I was very skeptical to let someone new cut my hair but she was so gentle with my hair and did exactly what I wanted. Love this place! read more

If you're a male, do NOT go to these people for a cheapie haircut. You're better off spending the extra $10 Or whatever to get a barber who knows wtf they're doing. I went here on May 28 2021 and asked for a simple fade. A "#4 to #8" to be specific. But since they hardly ever get male customers, they didn't even have the right combs to use on the shears. Theirs were far longer,obviously used for women. I tried to explain to a supervisor what I wanted. She claimed no such combs existed. I tried to tell her that I'd been getting fades for years, and in several different shops, and they all had the same combs, numbered 1-8 where each number was 1/8th inch. So, #4 = half an inch, #8 = 1 inch, etc. She basically called me a liar. Told me, "You need to get those numbers right out of your head." Wow. Really? Then she got frustrated and pissed and basically shaved my head. Cutting it to about 1/8th inch on the back and sides. This "supervisor" was probably the most unprofessional and clueless hair stylist I've encountered in 30 years of getting haircuts. If you're reading this, Miss "25 years here" supervisor, please just go online and look--up the number system for men's fades. Then you can apologize. I'll never go back and will never recommend this place. I understand it's a school, but when a senior supervisor is this unknowedgeable, at least with men's cuts... Again: men: do yourself a huge favor and stay away! You'll thank me for the heads up. Pardon the pun! Cheers! read more

This place is awful. Their pricing scheme is not based on product alone. They don't back or stand behind the student's work. The staff is terrible with an unprofessional attitude which is a direct reflection of the owners. I have been going to beauty schools in different states and cities for over 35 years and this was by far the worst experience I have ever had! Literally spent over 8 hours at this place and spent over $110 for my hair to look like a hot mess! Live and learn! New to Texas and this is not a good start. I still can't get over how rude the owner was to me when I came in to explain why I was not satisfied with my service. She literally barred me from coming back. Like it was even a consideration! Please be warned and stay clear! read more

I went here on Friday afternoon, it was my second time to visit the salon. There was a large wedding party getting their hair done, so the stylist they initially set me with was tied up. They switched me to Katelyn so I wouldn't have to wait any longer, and I am so glad they did. She listened to what I wanted and gave helpful input to the pictures I brought. She was also not afraid to ask for help when she was unsure of something. I will definitely be going back and requesting Katelyn as my stylist. read more

Don't even mention that you're not satisfied with a service and say you don't think you should have to pay because you didn't get what you asked for. THEY WILL THREATEN TO CALL THE POLICE ON YOU!!!! They made me pay $72 and because I got upset and voiced my opinion, I am now banned, per Shane, who likes to be called Mr. Shane. HA! I don't blame the student at all. She was just doing what she was told by Christine. I requested blond highlights and they did explain that it probably wouldn't be as light as in the picture, but I expected to see some kind of difference and I didn't. They kept telling me "l can see the highlights. It looks great". I don't care if they "can see them". What matters is if I could see them. I agree with other reviews that these are students, but the so-called instructors should know what they talking about. I guess that's why they work here, where they don't actually touch people's hair. Couldn't handle it out in the real world I guess. I'm going to contact Redken and let them know just how this "academy" is being run and how RUDE everyone is, especially the owner. As you can see from the numerous 1star ratings (and would have been given a 0 if it were available), I am not the first person who has had an awful experience. I have been going here for over 5 years and the one time I have an issue, this is how I am treated. read more

STEER CLEAR: Breaks my heart that this business is putting not only their customers but their staff and students in harm's way. They are choosing NOT to follow CDC guidelines to require masks. The owner must know way more than the medical doctors and disease specialists, NOT. This is frightening! Business could proceed as it has with masks in place. But to not require masks for anyone is putting people in harm's way. I personally find this incredibly selfish, reckless, and seriously irresponsible. I have already found another place to get my hair done for a similar price and the new place follows recommended protocols. STAY CLEAR OF THIS PLACE. This is now a hotbed of potential COVID-19. read more

Yesica was awesome and all personal was very polite and courteous! Are you soon she is s true star!! read more

Oh beauty schools. They're so great. I always forget about them. I always like to support those that are trying to get the experience. My friend Abbey is going to school here and she reached out and wanted her friends to schedule services with her. I totally took her up on the offer. She did a great job on my classic pedicure! It's the first one for the season. I was really impressed with the place. It was really nice and clean. Everyone was really friendly. I also really surprised by the pedicure set up. It was like in movie. I wish I took a photo! It was a long bench with big comfy pillows. Then there were four over sized sinks at the foot where you soak your feet. It reminded me of Sex and the City. Abbey is a student and she's just getting her bearings but it comes with the territory. Before I went to check out an instructor had to come check her work. For $19 plus tip it was definitely worth it, I got to catch up with my friend and support her in her studies. Check out their services and go support all the students at the Salon! read more

The Salon Professional Academy - My Pedicure today from Abbey! - Cosmetology Schools Near Me - Georgetown, Texas