Booked at appointment at 9:30 AM. Confirmed 3 times via text with the stylist. I was running late…read morefor my app and texted her. When I got there the stylist said I didn't confirm again via call. Why would I need to confirm again? I texted her letting her know that I was running late. I have no issue that she took on another client the problem is she first said that I didn't confirm when I have it in writing I confirmed 3x the date and time of my appointment. If you were confused why didn't you reach out? I'm trying to support BOBs in my neighborhood but consistently customer service tends to be an issue. I tried to explain my position and I was just told now I'm arguing and starting issues. If she just said we started someone else cause you were late that would be disappointing but understandable. The confirmation however was there so idk what that was about.

I have no words. My dreads were breaking 3 years ago from a previous "loctician" who obviously…read moredidn't know what she was doing. Lisa was very professional, definitely knew what she was talking about, made me feel comfortable offered a few hair oil choices to help strengthen my hair which was breaking every time it grew longer and from since then her saloon has been my home. I am a review person and so I am writing this because it was her good reviews that helped me make my choice 3 years ago. I have never regretted it. Thank you Lisa Mulzac.

Tl,dr: 0 stars, do not recommend, poor, outdated, customer service…read more i had previously patronized this business years ago when i was in town and found them to be skilled and appreciative of their customers. Since then, it appears the service has declined. i had called to make a 1pm appointment, and the young lady who answered indicated that it would be fine. i zelle'd my deposit to them, and then called back the next day to make sure they got it and my appointment was confirmed. Another, older lady who answered, tells me that they got the deposit, but that it would be better for me to come later on in the afternoon. i was on a tight schedule, and coming later that afternoon was not feasible for me. i inquired that if the 1pm appointment was not available, why didn't they let me know that the day prior? After some extensive back-and-forth where both the older lady on the phone and the younger one in the background were rude, i cancelled my appointment. But guess what - they still kept my deposit and made no effort to return it. i considered it a $50 lesson in who NOT to go back to for hair braiding services. i now go to Mamie at Bless Finger on Flatbush Ave whenever i'm in town.

Great work and beautiful work. They treated me nicely prices are nice and they are very welcoming…read moreand affordable

After 15 yrs of having locs it was time for change and Dinah was the only person I would trust to…read morehook me up... she did my first chop yrs ago. If you're looking for a salon, Coiffed 220 is the place for you! The salon is a vibe: warm and welcoming, full of laugher, and calming! Dinah! Thank you again for squeezing me in (because I wanted to chop it off quickly before I changed my mind haha)... for being passionate and loving what you do! You're really the GOAT in this hair game! Thank youuuu! For the new and refreshing do! I needed this... and I love it!

Finally a great stylist with a personality to match…read more Before going to Dinah, I thought I would never find a good, unpretentious stylist. And I was so over the IG stylists that had thousands of followers but were underwhelming once you finally had an appointment. Not only is Dinah talented but she is so sweet, authentic, and informative. Dinah also gave me tips on how to care for my hair on my own. I cannot wait to go back.

Very patient and charismatic woman who took her time and cared for my hair. Awesome job ! 10/10read more

I recently had an exceptional experience at Hermies salon. From the moment I walked in the staff…read morewere professional and attentive, taking the time to understand my hair before starting. Hermie is skilled and friendly. She offered me. great advice on what would work best for my hair type. The service itself was top-notch, with attention to detail and a personalized touch that made me feel truly pampered. The end result was fantastic--my hair looked and felt amazing. Additionally, the salon maintained high standards of cleanliness and hygiene, which I greatly appreciated. Overall, it was a wonderful experience, and I left feeling refreshed and satisfied. I highly recommend Hermies salon if you're looking for a high-quality salon experience with experienced hair dressers. Who are in it for the people and not the money. I watched her shop growing up located in Flatbush and now in here. She has a customer for life ! I'll be back.

Came to get my hair braided before vacation and decided to check this place out after one too many…read morebad experiences elsewhere. It was my first time getting knotless braids and Zena did a beautiful job, was kind and explained how they differed from regular box braids. She didn't braid my hair too tight, and it was the first time I didn't have a headache afterwards! The prices were very reasonable too. Nice clean shop with good vibes. Definitely my go to spot from now on.

I am visiting from Texas. These ladies get me right every time. Get tons of compliments when I go…read moreback home.

I booked a $250 wash, blowout, trim, and style with the owner, Dailey, expecting a premium…read moreexperience. Unfortunately, it was one of the most disappointing salon visits I've had. I came in for a simple wash and trim, yet I left feeling as though my hair was drier and more brittle than when I arrived. The haircut was uneven, and I was surprised by the trimming technique, as my hair was not sectioned in the way I would have expected for a precise and balanced cut. Beyond the service itself, I found the atmosphere to be unwelcoming. From the moment I arrived, there was very little warmth or friendliness. I did not feel particularly comfortable in the space, and the interactions felt cold and impersonal. Rather than feeling valued as a client, I often felt self-conscious and out of place. I had ever desire to walk out before my consultations and wish I had listened to my gut instinct. It would have been better to lose the $125 deposit, than to sit and endure hair damage, peculiar personalities and discomfort. One experience that stood out to me occurred while I was checking out. Several staff members were gathered at the front desk discussing a customer who had just left the salon. The customer had just paid and was ahead of me in line. The conversation centered around the customer's dissatisfaction with her service and whether she should be allowed to return. As a first-time client, hearing that discussion was uncomfortable and left a negative impression. What disappointed me most was the lack of focus on actual hair care. In my experience, the salon appears to specialize more in color services and creating the appearance of healthy hair through gloss treatments rather than maintaining the health and integrity of the hair itself. During my appointment, I even had to request additional moisture products because my hair felt dry throughout the process. For $250, I expected exceptional service, attention to detail, and a welcoming environment. Instead, I left unhappy with the condition of my hair, disappointed with the cut, and uncomfortable with the overall experience. Ironically, despite my dissatisfaction, I still tipped both the stylist and shampoo assistant because I respect people's time and effort. Looking back, however, I do not feel that the experience justified either the price or the gratuity. If you're seeking color services, your experience may be different. However, based on my visit for a wash and trim, I cannot recommend this salon. The service, atmosphere, and results did not meet the expectations that come with a premium price point. I wish I had read all of these other yelp reviews before booking as a new client. Like the other clients, I'm sure I will get blocked and banned from coming back to the salon but that's perfectly okay because you will never see me again. New clients BEWARE. Book at your own risk!! I wish I had booked with the gentleman MarQ because he seems to have a pleasant attitude but I think his hair cut/trims start at $450 which is INSANE. This place is very weird.

H2 Salon has a lot to learn about customer service and professionalism. I recently booked an…read moreappointment only to have it canceled a few days later. When I tried to rebook online, the booking platform repeatedly kicked me out, so I called the salon multiple times with no answer. Oddly, when I called from a different number, someone answered immediately. After being placed on hold for several minutes, a manager informed me that I had been blocked from the salon because of complaints I made about my previous visits. The manager claimed the salon promotes a "respectful environment," but respect should extend to clients as well. During my last visit, my hair was tangled, which I acknowledged, but the stylist handled the situation in an extremely rude and unprofessional way. Instead of carefully working through my hair, she aggressively brushed through it from the root, pulled out a large amount of hair, and then showed me the hair she had ripped out while saying, "This isn't good." The entire interaction felt humiliating and unnecessarily harsh. A professional stylist would have politely suggested detangling beforehand or even declined the service without being demeaning. On a previous visit, another employee spent nearly my entire appointment loudly discussing personal drama with my stylist while sitting beside me. It completely ruined what should have been a relaxing experience, and there seemed to be no consideration for the client experience at all. Despite these issues, I returned because I did like the final results. However, instead of addressing concerns professionally, the salon chose to block me from their salon and booking platform for expressing honest feedback, respectfully. Reviews exist for customers to share their experiences, good or bad, and businesses should be willing to reflect on criticism rather than silence clients who speak up. Years ago, when Marq was there, this salon felt much more professional. Unfortunately, that standard seems to have declined. Thankfully, there are many talented salons nearby that value both quality work and respectful treatment of their clients. Your behavior to block me from expressing my concerns clearly proves my point.

Veronica is great and especially appreciated each as she explained color transition process.Love…read morelove my new color and cut. Thanks again

I went up from North Carolina for a funeral & decided to get my hair done to reduce the stress of…read moremy loss . At first I was skeptical because I don't like trying new hair salons but I really wanted my hair done . I went with my brother in-law since he needed his hair twisted the lady that was going to do his hair had a really horrible attitude that led my brother in-law to leave to another salon . How she reacted almost made me change my mind but the owner of the salon was soo nice, profesional as well as made me feel at home in her salon . Her silk press technique made me fall in love with her lol and I will definitely keep her in mind for my next visit .

I've been to Hair by Susy for twists, braids and faux locs. Susy, Kenya, Patti and all the stylists…read moreare delightful. The store has an amazing vibe and they're always playing chill music that you can dance in your chair to. I personally also love that the ladies here truly represent the diaspora and I know I'm supporting Black women. I've had a deep condition, faux locs, straight back braids, two feed in braids, and twists. The stylists are talented and depending on what you want you'll go to different people. Every time I've come, my appointment has been on time and they get me in and out quickly. I'm going back for my wedding hair and can't wait to create a hair masterpiece with Susy. I definitely recommend this salon for all your natural hair care needs.

Here's the thing, I've been searching for a knowledgeable loctician that's also creative, provides…read moregood service in a shop I feel comfortable in. It's been a real challenge. I found this spot on instagram when a local influencer spoke about getting her hair styled here and the hairstyle wasn't typical and it was beautiful. I went to their website where I was able to book an appointment. I can to the shop and was immediately created, the energy was positive, the stylist Kathy, came over to me and introduced herself to me and we discussed what I wanted to have done, we talked about pricing up front which I really appreciated. My hair was washed by another young woman in the shop, and baby that was the best wash I've had in a while. The shop's decor is super fly, I loved the personal touches they had in the restroom, it really fells like a girls, girls shop! Back to my service, the stylist was kind, great energy and even asked if she could wrap up another client since what I was getting was more then originally booked on the site, I appreciated that level of consideration so much! By the time I left, I loved my beaded style, I enjoyed the service, the soundtrack that played throughout the service and just being in a fabulous shop where the styles happening next to me had me super inspired to come back. I can't wait to schedule my next appointment.