I always get great service here all of staff is very friendly. My stylist is Kristina who does a…read moregreat cut color or highlights. I had peek a boo highlights done on my most recent visit and LOVE them!

I have had my hair cut, colored, and or foiled over the years and have never been disappointed. If…read moreI want a tweak here or there, Brenda has always been more than accommodating. I walk out feeling great! I've also had my brows and my nails done. Brenda is always gone along with my variety of different cuts. When I say "Let's try this" She says "Why not or you should think about it, if I go too far out!"

Loving my beach waves. Thanks, Courtney…read more The salon is very clean, spacious, quaint and welcoming. Ashley did my aunt's (the grooms mom) and cousin's make up. Courtney rocked my sister's and my hair. If i lived in New Port, I'd definitely be a repeat customer.

Service was great and right on schedule. I was the bride for a wedding and they opened at 9:30am…read morefor me to be on time, hair lady came in early. they usually open at 11am on Fridays. I scheduled makeup, lashes and hair. Loved my hair person (sorry bad with names) but she not only did great with my hair but she gave me great hair advice for during pregnancy and after. And those CHAIRS while they wash your hair! haha i love when my hair is washed but then i realized the chair was massaging me - heaven. make up was also great. i let her know i never wear makeup and she did great, it was just what i wanted. i got compliments all night long! Keep in mind they are very strict with their cancellation rule! i made an appt for my cousin for the same day and she was in a car accident and couldnt make it so they charged me for her appt that was not going to be used, makeup and lashes application - $80.

Melanie has been my hairdresser for over 10 years and she has done it all. I met her when I was…read moretrying to grow my hair out after an unintended and specifically unasked for snip snip elsewhere. She was patient, listened to what I wanted, offered advice and helped me achieve my hair goals. She colored my hair for years and it always looked healthy and lovely. She agreed to bleaching out a section of my VERY dark hair to color it pink and it came out beautiful; but she also then counseled me that given my particular hair she wouldn't recommend doing it often. When I hit menopause and had to go short she worked with me to find the absolute perfect style, knowing that I hated short hair. I actually love it now. When I decided that menopause changed my hair and I wanted to stop coloring it and instead use a gentle color conditioner at home she fully supported my decision and always tells me how healthy and beautiful my hair looks. Melanies's number 1 goal has always been to support my goals with regards to my preferences and what is best for my hair, with her personalized advice and expertise. You couldn't ask for a better stylist.

Melanie is a hair wizard. I have very short hair and she has cut and styled my hair for over fours…read moreyears. She never fails to make me look amazing. Melanie recently relocated her business and I did not hesitate to follow her. She cuts my hair with care, never rushing through it. You can put your trust in Melanie; she will not disappoint.

Jessica made me cry on my wedding day. I arrived for my 9:00…read moreAM blowout appointment and was immediately informed that my stylist was not there. I took a seat and waited. Around 9:10 AM, I asked the receptionist if she had an estimated arrival time, just to make sure she was still coming. I was told that the stylist had said she would be there soon. At approximately 9:15 AM, Jessica arrived with a fresh coffee in hand. She did not acknowledge me as she got settled and prepared her workstation. Around 9:18 AM, she finally invited me over and asked "what do you want". I explained that I believed I had booked a blowout with hot rollers. I had called about six weeks earlier to make the appointment because I couldn't book that service through the online system. Jessica told me she didn't have hot rollers and could only use a curling iron. I declined the curling iron but said I would still like to proceed with the blowout. She asked me a few questions about how I wanted my hair styled. Since this was my first professional blowout, I answered as best I could, though I didn't have strong opinions on every detail. I then said, "If it's okay with you, we can skip the wash." My hair was still damp from my shower, and my makeup was done, so I was simply trying to preserve it. Jessica appeared to take this personally. She responded abruptly, saying something along the lines of, "I can tell you're irritated with me for being late. I drove an hour to get here and recently had a procedure, so I'm moving slow." I was completely caught off guard and replied that I hadn't said anything to suggest I was upset. She insisted it was my "energy" and repeatedly asked whether I wanted her to continue or if I wanted someone else to do my hair because I was "clearly irritated" with her. Throughout the conversation, she continued explaining why she had been late. After being asked multiple times if I wanted another stylist, I finally agreed that I no longer wanted her to do my hair because she had made me feel so uncomfortable. I called my fiancé to come pick me up and ended up crying outside, ruining all of my wedding makeup. The receptionist kindly came outside to check on me and even suggested other salons. Unfortunately, there were no other stylists available. By that point, I had less than an hour before I needed to leave for my civil ceremony, and I had to redo my makeup, dry my hair, and style it myself. No one should leave a salon feeling the way I did--especially on their wedding day.

Scheduled to have my hair pinned up. for a wedding. When I arrived they had me down for "curls". I…read morehad already washed, dried and curled my hair. All that was needed was to be pulled up but they refused to do it because my appointment was set for "curls". I ended up doing it myself and it took 10 minutes to do. Customer service and accommodating clients are not on the agenda at this salon. I would not recommend.

Terrible!!! My hair is terrible!! Haircut does not include a wash?? Dry cutting is not for every…read morehair texture or type. It's bullshit and then they want to charge you an arm and a leg!!! Beware!! My hair feels like a Brillo pad!! No styling products either or hairspray when I was done.

Does it get any better than Arous and Co.? No, no it does not. The facility is gorgeous. The staff…read moreamazing. And Arous always make sure that your hair looks like a work of art. She also cuts my hair so that it lasts, with the recommendation that I come back after six months. Who else can pull that off? I drive two hours to get here and guarantee myself a perfect curly hair cut, every time.

Francesca does an amazing job. She takes the time with my haircut and styles my long hair…read morebeautifully. The Salon has a chill vibe.

Francesca was great, I only needed a haircut and she did a great job. I will definitely come back…read morefor highlights.

Best haircut every wish I found Karen sooner. Very professional and relaxing Karen communicates…read moremaking you feel confident.

I was so grateful to find this hidden gem! I needed a place…read moreto get my hair done for my cousin's wedding and Jessie did a great job! All of the ladies that work there are so friendly and personable! I highly recommend!

Lori and her staff are there for their customers. I had the most decadent massage and was very…read moreimpressed with the large amount of hair and skin products available at very reasonable prices. The salon is clean and very welcoming. I love coming here to relax!

just had another incredible facial with Joanne. she is absolutely amazing!! very professional,…read morecreates a relaxed and calm environment, best facial ever!! can't wait to go back!!