Quality work. Open M-F. Closed on weekends. Service was relatively quick. Will use the service again soon.

The best service ever! We have super crappy screens on our new house from HPM and I've brought so many in to re-do them here so they are tight. Always very fast service and great work! read more

Got a screen door made by them with a dog door. Works and looks great, just wish my dog would use it :)

Excellent service and a perfect job rehabilitating and rescreening 5 lanai sliding doors. Delivered on time as promised. Highly recommend.

We've been buying and taking our screens here for years! They have fantastic friendly and helpful customer service, and a fast turnaround. They did a great job building new screens for our home,, plus have been re-screening, and fixing screens as needed over the last 9 years. They also have supplies.. (great metal screen clips)... Living in Hawaii you learn right away,,, it is extremely important to have good screens!! Have a awesome day!! read more

Get your screens redone or your frames remade here. I got turn around in 2-3 days. They are even willing to work at your home or business.

We had two old screens repaired that looked hopeless. Jake and his team made them new again and we are very happy with the quality of work!

I can't say enough great things about these guys. For 5 years I've been fighting with screen doors on our condos as the salt air keeps eating them. Finally broke down yesterday and called Kona Screen Shop. Within a few hours they were out measuring. Today the called and wanted to come install them. Less than 36 hours after calling, I have brand new screen doors. That's unheard of service on the islands. Not only that, the attention to detail was superb. Zach tweaked and adjusted the doors until he was happy with the result, and they hauled off the old broken ones. The new doors float like a butterfly, and the price didn't sting like a bee. I honestly could not be happier. I'd give them 10 stars. read more

I would highly recommend The Screen Shop. We had a security screen installed. Jake was very responsive via email and phone. Excellent service! read more

Needed our screen door rescreened. Screen shop did a great job at a great price in 2 days.

Jake was very responsive to my request for a quote to replace the screens to 8 panels for my screen doors in Kailu-Kona. Zach and team arrived and was professional, fast and got the job done. We had them repair 4 other screens. I would highly recommend read more

We went by the store to look at the different screen door choices. With Jake's help, we decided to go with a security screen door. Within the next week, this shop had their people come out and have it installed. The screen door looks great with a sturdy screen that our dog can't destroy. A responsive and reliable company that we would recommend. read more

Excellent service, the screen fit perfect. It was ready before I was. I will use them again!

We had some screens for our lanai and I looked all over for parts and so blessed by the Screen Shop. He was helpful and so kind to answer all my questions and had just the right parts I needed. read more

We called someone else and paid just to be told the doors were "beyond repair". We called to buy new ones from the Screen Shop and when I described the problem Jake said "we can fix that". They could have made more money but fixed the doors so they are like new. Honest and fast. Good qualities for any business! read more

We have an oceanfront condo so the salt air can be tough on all things metal. All of our screens needed attention, and asking around we got a number of high recommendations for The Screen Shop. They exceeded all our expectations!! I dropped by just after they opened and was immediately welcomed in by owner Doug. I brought in a small bathroom screen, three Jalousie screens and two lanai sliders and was taken through the repair options with Doug and Jake. They replaced the frames on the Jalousies and bathroom screens (they were shot) and did a major refurbishment on the lanai sliders....all in one day! Great customer service, professional and friendly. And their prices are reasonable too. I highly recommend The Screen Shop for any of your screen needs!! Thank you Jake and Doug for the outstanding service!!! read more

Came in with a screen slider received great service. They only gave good advice,was able to fix myself. No charge.

Great service, speedy and professional! Ive used them several times for screening large doors and smaller frames. Highly recommend.

The Screen Shop came to our aid for oversized XL slider screens. We live way down in Naalehu and were having a hard time finding anyone to come to our area for repair. The Screen Shop asked if we could carry the doors up and they would repair them. It was easy as that -- a 2 day turn around was fast and the new mechanisms and screens are like we have a brand new door! Thank you! read more

Return customer. Wonderful people. Highest customer service. Highest quality work. Customer for life.

If you are wondering and new to town this is where everyone gets their screens done, no wonder! They are AMAZING! Nothing they cannot do! Love Mary and Doug, such nice people and helpful. If you're looking for a smile and a laugh, Mary is the one! Oh wait, their screens are #1 too! read more

The service level and workmanship were both superior. I would definitely recommend this shop.

Jake and his team did a greatvjob getting my window and door screens tuned up.

Jake did a great job on repairing frames to use again rather then the cost of new frames. Fixed screens as well. Also delivered as promised.

Jake is awesome to work with and gives incredible attention to every detail of your job! His patience and incredible customer service truly made doing business with the Screen Shop a pure pleasure! Our screens look great and we're completed in only a day or two...unheard of on the Big Island. read more

Friendly and efficient. Had called another screen company had done business with however no reply. Doug had been kind and very helpful some months back so went in to see them. They delivered on their word; instead of just one door, I went in with two and both were done in no time. His employee told me what was needed, showed me and it was done. I will see them again! read more

We ordered a screen for our sliding glass door, and they were able to make in one day! I returned with 3 more screens the next door and I was able to install them in that afternoon. The company is very professional, promoted and great customer service! I recommend them hands down! read more

Can't find better place to repair screens. Fast and reliable service. Very professional. This is the only place to go. Don't bother with others, I highly ecommend. read more

They do good work but when the owner and a helper were at our home a pair of gold earrings went missing. When I reported it to them they ignored me. read more

Mary and Doug at Kona screen shop were a delight to work with in our lanai screen replacement. From the get go Mary gave us ideas on what was needed, how much it would cost, and was full of the aloha spirit. Her husband Doug came to do the install and was asked if he knew of anyone who does tile work in Kona. He gave us a name he highly recommended along with a phone number. A 5 star rating is understating this small family business. If I could give them a 10, I would. Mahalo Mary and Doug, Arnold and Laura Phillips read more

These guys are great. Mary is very accommodating and her husband, i think Doug is his name, is very patient too. Service is outstanding in this shop that I recommend them to everyone. read more

Hands down the friendliest screen shop we've ever used! Aloha spirit in the flesh! We recently moved from the mainland to Kona and needed an entire screen made for a missing screen in one of our three pane windows. Mary was so helpful and friendly. Our screen was ready within a week and, unfortunately, due to our error, we realized all screens are not the same size in our three pane window! Back we went and Doug assisted is. We explained that we had not measured the first time, merely brought one of the other screens for him to make a duplicate, which he did. He said no problem, give me a couple days to remake it. A couple days later we picked up the remade screen which fits perfectly! Unbelievably, we were not charged even though it was our error. Wow! Can't say that has ever happened to us. Thank you Mary and Doug - you guys are awesome! read more

This is an excellent, quality company to do business with! They completed our large project faster than promised, their price was per quote, and their communication was perfect! Doug, Mary, and their entire staff are always very helpful and friendly. read more

Dropped off 2 screens on a Monday afternoon that we needed replaced. Mary said it would be ready in 2-4 days and it was ready the next day! Great turnaround and customer service. This is a company i would definitely do business with again. read more

I took my father's old kitchen window screen to The Screen Shop in the Old Industrial Area after reading the great reviews on Yelp. Doug and Mary lived up to their reputation. I first had a screen made that was exactly the same dimentions as the old screen I brought in, however when I put it back into the window frame there were some gaps. (The old rusty screen must have stuck there by the years of rust and dirt that was on it!)l. I asked Doug if he could remake it a little bigger, and although I was planning to pay for the second new screen, Doug graciously did not charge me again. I thought that was so kind- and I would highly recommend them to my father's neighbors at The Pines, and anyone else! A lot of people use the word "aloha" and don't really mean it- you can count on this place to give you the true "aloha spirit" and stand behind their work. Mahalo Doug and Mary! read more

Awesome quality, service and support. We would recommend these guys to anyone for any screen door replace/repairs. Really friendly and personable customer service, going above & beyond to help. Jake in the shop was great! Thank you! read more

We have had the Screen Shop do screens for two houses - they have always been promt, careful, respectful and delivered exactly what we needed. Prices are fair and we have NO complaints (which, for me, is somewhat unusual!) read more

I bought my beautiful screen door a couple of years ago. The rubber sweep worked it's way toward the hinge side. Doug came to my condo and fixed it and it looks like new again. I really appreciate the service he provided. read more

Was amazed at how fast and efficient Doug was. We had two screens for our sliding glass doors rescreened. They picked them up at 3:30 p.m. on Wednesday and they were back and installed by 1:30 p.m. the next day. WOW! The pricing was also very reasonable. read more

I cannot recommend this family owned shop enough. Mary and Doug have come through on all the screens we've had made there. I would highly recommend them without reservation. Doug was just over, re-adjusting a screen door threshold for me. He refused to charge me for his time. Mahalo Doug and Mary. read more