It is so hard to find good plumbers/contractors that are fair, honest, and knowledgeable (and have…read moregood communication on top of that!), but that's what we found with Purewater Mechanical. We had leaking water from an unknown source and they were able to come same-day. They are very professional, INCREDIBLY honest, have fair pricing, and provided an overall no-BS experience. Our problem was found within 15 minutes when others could not find it at all. We will 100000% use Pure Water Mechanical for all of our future plumbing needs!

The Plumbers at Collet & Ano - Stay Away!…read more We started to have an issue with a strong smell coming from a toilet area. So, we began a search in the Antioch area for a great plumber. We went thru an Internet search and found Colett & Ano Plumbers in Antioch. So, impressed by their 5-star reviews (who wrote them?) and that they were veterans, I called and set an appointment to have them come and look at the toilet. One plumber came and my wife had ACTUALLY to stop him at the door, as he showed no inclination to take off his boots or put on water-proof booties. STRIKE #1 (not professional). It was concluded that the toilet needed a new wax ring (actually needed to double packed (two) wax rings), which he did and then left. Well, later that afternoon, I went and checked on the toilet area and there was water everywhere on the floor! I immediately called the office and talked to a manger/owner and he said he didn't have anyone available to come over because they had a bigger job in town. STRIKE #2 (Small customers come ...second). So, they called back and we set a time for them to come in at 9:00 the next morning. I turned off the water to the toilet because a small, but, steady stream of water was dripping and spraying and covering the floor and then wiped up the water. Well, the next morning, they called at 9:30 saying someone was on the way and was about :30-:45 minutes away. STRIKE #3 (Not on-time and didn't respect our time). As I looked at the toilet before they arrived, I noticed that the previous plumber had cracked a tile right behind the toilet (my wife noticed it, too), which I mentioned to the TWO plumbers who showed up to fix the leaking-water-issue. STRIKE #4 (they are going to fix the tile, right?) AGAIN, my wife had to stop them from walking thru the house with their boots on. STRIKE #5.... (I have never had ANYONE who was providing service to any of the homes I have owned to not take off their shoes or put booties on before entering the home). So, they came up and looked at the toilet and saw that somewhere during the process of the FIRST plumber "fixing the problem", the screw-gaskets that connected the water tank to the toilet bowl had become loosened and water was leaking and spraying everywhere. (How did the first plumper not see this?) So, they re-tightened them and packed up their single screw-driver. I also reminded them about the cracked tile and wanted to hear from their manager as to how he was going to fix that. STRIKE #6. So, they left and we NEVER heard back from them until we got a copy of the bill. No "courtesy call to check an see if we were happy with the work and to address the cracked tile". On the bill, the manager implied that the tile was ALREADY cracked and that he was going to believe his "valued and trusted" employee's story and not fix the tile. In turn, he insulted me and my wife and implied that "...that was that...case closed" (Basically, trying to blow us off. How VERY professional) . DOUBLE STRIKE #7. We are senior citizens and on fixed incomes and the fact that the management of this company was not willing to side with a NEW customer and offer to fix the issue was pathetic and totally un-professional. STRIKE #8. On top of all of this, after it happened, the original issue of the strong smell in the toilet has NOT gone away. Yes, you read that right, the smell is still there....and we are out $150.00. So, a word to the wise: DO NOT, UNDER ANY CIRCUMSTANCE should you call and hire these un-professionals at Collet & Ano in Antioch because with them, the "customer is not right"....the customer is someone to take advantage of. I ESPECIALLY caution Senior Citizens or hard working people to NOT give these people your money and your business.... they don't back-up their work and only want your money. STAY AWAY, STAY AWAY, STAY AWAY ... from Collett & Ano Plumbing. In the end, they never fixed the problem, we still have a smelly toilet we need to have to fix, we are out $150.00 (a lot of money to a senior citizen) and they left us with a cracked tile behind the toilet. What true un-professionals....

I needed a new comfort height toilet. My current one was quite old and leaking at the floor. And…read morethe flushing mechanism was very corroded and difficult to use. They arrived exactly at the appointment time and had the toilet installed in half an hour. The guys were very polite and answered all my questions. I had also thought I needed a new water heater. Upon inspection I was told I could easily wait several more years before the replacement. I very much appreciate the honesty; I'm sure most other companies would have just gone ahead. I highly recommend C&A. I have used them in the past and will continue to do so. Paul W. Preston Bristol, WI.

We were greatly pleased with our first experience with Burr Oak Pluming. Peter, the owner, was…read moreprompt and professional. And he completed the job on time and within budget. Our project was unconventional as we needed a shower fixture for a cinder block shower enclosure. Peter arrived with all the parts required to complete the job without interruption and most of the fixture assembly was done in the back of his "workshop like" truck bed eliminating a mess in our house. The finished product installed on the cinder block wall of the shower actually looks rather nice, considering this fixture is generally placed behind a wall, out of sight with only the shower head showing. I would not hesitate for a moment to recommend them to everyone, and for all of our future plumbing needs, planed or emergency, we will definitely be calling Burr Oak Plumbing.

Used him in January for a clogged kitchen sink, response was very quick, called and answered my…read morequestions over the phone. He was able to show up a few hours later and unclogged my kitchen sink and cleaned up any mess that he made .. I would highly recommend him and will definitely use him again soon.. The reason I decided to go with him was because all of the great reviews that he has received

**HIGHLY RECOMMEND**…read more Ramon & his employees are VERY quick to respond to their client's needs, professional, friendly (speak both English & Spanish fluently), do excellent work & are extremely knowledgeable about their trade. I have used them both @ my business & @ my family's home & will continue to do so, as needs arise for us in the future. It is my pleasure to write this review for an owner & his company's employees who are all class acts & great @ what they do. Super nice & hard working people! Open 24 hours a day, 7 days a week, w/no extra costs for evenings, weekends or holidays - how awesome is that?!?

I had a sewage smell in the house. Ramon and sons found the problem when 2 other companies did…read morenot. They are knowledgeable, have excellent communication, great follow through, and were respectful of me and my home. Reasonable pricing was the icing on the cake. I highly recommend them.

Tim and Matt were great at quickly repairing a leaking garbage disposal unit under my sink. Both…read moretook the time to explain the problem, what could have caused the issue and offered multiple outlets to take to fix the leak. If you are looking for a great and local family business to hire, they are the one!

FIRST EXPERIENCE with Family Rooter: Came home on a Saturday night around 9pm to the drain in my…read morebasement overflowing, with water and sewage. I got online, and saw that Family Rooter was local and family owned, so I sent a message and surprisingly I was contacted back shortly by Tim. He let me know that I would NOT be charged a weekend or after-hours charge for the services I would need, he also told me that they never charged those fees. When Tim arrived he was very informative, took the time to explain to me what was wrong, what caused it, what needed to be done to repair it, and what to do to to prevent future damage. Very knowledgeable, great customer service, and HIGHLY HIGHLY RECOMMENDED!! Support Local, Small Business & Family Owned. Thank you Tim and Team

I reached out on Yelp early this morning and was honestly impressed by how quickly this company…read moreresponded--they were at my house within just a few hours. They had my bathroom sink unclogged in minutes. No fuss, no dragging it out--just straight to the fix. Eugene was great--super kind, worked cleanly, and clearly knew what he was doing. Top-notch service and I felt like the rate was very fair. I sincerely hope I don't need a plumber again anytime soon but if I do, these are my people.

Right from the beginning Eugene and I had great communication and he did a great job!read more

After more than a handful of plumbers and so-called plumbers checked on mom's recent plumbing…read moreissues, Ernie Peterson Plumbing was the right choice. Prompt, professional, thorough and no upselling. And if mom's happy, then we're all happy! Thanks Ernie Peterson Plumbing (and Jim)!

The owners are really great guys! I would use this company for my house and business needs. Some…read morepeople may say they charge more but they don't. When you go with a company such as American Vintage home, which doesn't employ one English speaking plumber, you will pay more since they take three times as long to figure out and complete the job. Both Andrew and Ron know their shit!

Outstanding work and great customer service!! Chris and his team definitely went above and beyond…read morefor us on this Power Rodded Bathroom job! They were very professional and knowledgeable when explaining everything. I would definitely recommend this company for your Emergency Needs! And YES, it was really $89.00!

They were the first company that pop-up when I looked up plumbers. I called them and they said $89…read morefor the services. "Emergency Rooter Services LLC. Your Drain Cleaning Solution Fast, Afordable 24/7 Drain Cleaning Services $89.99 Our drain cleaning services include: Camera inspections to locate blockages and damage Hydro-jetting to remove grease, debris and buildup Drain snaking to clear blockages Repair and replacement of damaged pipes A warranty on all drain cleaning services" They sent a guy over within 30 mins, and I guided him to the kitchen. I asked how much will it be, he said "$180" without even doing anything. I asked "why that much when the lady that I spoke with said $89" Then he replied, "I have to drain it that's why" I said "That's so easy to do" and proceed to tell me to drain myself and he'll charged the original price of $89. I said get out, I'll have somebody else.