My wife and I started a project with the Westbury location and omg, we are blown away by the professionalism, communication and top down stellar customer service from our project team from the Westbury store. We have nothing but good things to say, starting with out initial encounter with Lisa Cook, our project salesperson/designer. From the beginning, she was absolutely so patient and never rushed us during the entire process. Even with the multiple emails back and forth and the constant need for clarity, Lisa got it done! Shade store, be glad you have this person in your organization because she is absolutely a stellar performer. Each and every interaction was meaningful and Lisa is a very, very patient person. We truly loved this about her. Cannot, cannot say enough good things about her. What a warm soul. For our next team member, Mr. Winston our installer!!! Wow! His measurements are spot on and he did an absolutely amazing job. If you can get him for your measurement consultation, please request for him. What an absolute professional and he explains everything to the smallest detail. Shows up on time and communicates every step of the way. We were so fortunate to have him in our home. Although there was a small hiccup with four of the valances [no fault of Winston] he immediately saw the issue and after the install, called the warehouse and informed them we would need remakes to be done. Talk about integrity. If Winston would never have told me that, i would have been none the wiser. Wow! Amazing that in this day an age, there are individuals that care about good honest work and regardless of this small imperfection, he made mention of it. Thank you Winston. I have already started showing the results of the install to all my family and friends and am happy to do it! We decided to do our project in two stages due to the layout of our home and can't wait for part 2. Shade store, you have my business for lifetime. Although there are other blind companies we could have chosen [and did visit] we are super pleased we went with The Shade Store. Thank you so much for an awesome experience and we look forward to working with the Westbury team Lisa Cook and Winston again. Best of the best! read more

I've worked with Shade store in both CA and Long Island New York for two different homes. Im very impressed with the quality of the shade store window treatments and have incorporated many of the options in both homes. The fabrics are consistently high quality, the trims are beautiful and the workmanship is equivalent to any high quality custom treatment. That said, the most impressive factor in my recommendation lies in the consultant I worked with in my second home in Southampton NY. This far and away exceeded the experience I had years before with the consultant in Mill Valley, CA. Blythe is a master collaborator, designer and is incredibly detail oriented. She excels at both the ideas and design - in terms of fabric, fabrication and treatment recommendation and is not afraid to jump right in there with her ideas and opinions. She made every decision better. She's also patient, hardworking and reliable - always delivering by the deadlines we set. Her attention to detail is remarkable -.from every aspect - functionality, measurement, installation and communication. She was on top of it all throughout the process. She is by far the most talented window treatment collaborator I've ever had the pleasure of working alongside. Literally everything was perfect. In fact, I also reworked a CA window with her help and it's now my favorite set of windows in my house. She is pleasant, kind and has a keen sense of design. She understands the intricacies of fabrication and the ins and outs of ordering the right hardware and fabric sizes, lengths, widths etc to support the intended look. She's truly a gem and I'm in love with every window we designed together. The windows look amazing! read more

I could not be happier with my purchase of remote-controlled shades from The Shade Store. From beginning to end the entire experience surpassed my expectations. Blythe was so helpful and accommodating in assisting me in making my final decisions. She has a designer's eye. She even provided me with an artist rendering so I could see how various window treatment options would look on my windows. It took more than one trip to the showroom because I just couldn't decide on the fabric...there are so many choices, and all are so beautiful. Blythe was extremely patient, allowing me to take the time I needed to feel confident regarding my choice. Once I made my decision Blythe arranged to have my windows measured at my convenience and stayed involved with the process from beginning to end. Miguel installed the shades today and they are gorgeous and perfect!! He did a great job removing my old blinds and gathering up all the trash when he was finished. He explained all the details on how to operate the remotes so easy to do. If you are on the fence regarding remotes, I recommend them. I cannot say enough about how pleased I am with this purchase. The fabrics are high quality, the trims are stunning, the workmanship is outstanding, and all the Shade Store employees involved in my purchase were wonderful. read more

We had a wonderful experience dealing with Blythe Tract at The Shade Store in Garden City. We started out replacing our bedroom shade with a wonderful textured shade to match our newly painted walls and decided to go with the convenience of remote since the shade is behind our headboard and difficult to reach. We have been thrilled with our choice. It is quiet and fully blocks out the light when lowered completely. We matched the fabric with another that allows light to come through but preserves total privacy for our bedroom bathroom. This was also a great choice. It is a sturdy design and an easy upgrade to our little bathroom. Blythe was extremely helpful in offering and patiently explaining various possibilities when we came to the showroom. We were so impressed with her handling our particular needs that we returned three more times to replace the shades/blinds in our kitchen, smaller bedrooms, and even in the living room and dining room. Blythe was always responsive to any calls or concerns we had regarding our order and installation. Her warm and friendly manner always make it a pleasure to deal with her. Her expert advice on our window treatments has truly enhanced the enjoyment of our home. We can't thank both Blythe and The Shade Store enough! read more

Nothing but wonderful things to say about Blythe! From our first interaction, she was warm, trustworthy and productive...all during a global pandemic! I still can't get over how someone can help design a room without stepping foot in it. It's was as if Blythe was there within each room with us. I worked with Blythe closely as my parents moved out of my childhood home into a brand new build in an over 55 retirement community out in Suffolk. The entire house was a blank slate, open floor plan with lots of windows. With lots of rooms to design, Blythe took the overwhelming task out of things once she understood my moms style, color scheme and design vibe. As you can imagine, we had limited access to the new house as we prepped to close, and Blythe was beyond helpful and patient during the exploration, ordering and install. When it came to install her and Winston worked as if they were standing side by side. Very professional and knowledgable. My parents wanted to design their dream home once and right and that's why we went with THE SHADE STORE. We receive so many compliments on the window treatments, its all thanks to Blythe. We would definitely recommend Blythe to anyone and hope there are more homes in my future she can help me with. read more

Our "family room" windows face southwest, so a great deal of sun comes in during the afternoon making it almost impossible to enjoy the room during the brightest and hottest times of year. For awhile we've thought about hanging curtains or shades, but we also have a nice view and didn't want to diminish it. Thank goodness we finally went to the Shade Store (Garden City location) after visiting several other shade/curtain retailers. First, the Shade Store is set up beautifully so that you can really see the many window covering options available. (this is not the case for many other retailers). Our sales representative, Rachel Bonner, listened carefully to our concerns and helped us pick just the right transparency and color for light filtering roller shades. She was very patient with all our questions and was never pushy. She also responded quickly to phone calls and emails as we had questions during our decision-making process. The day of installation was a breeze--a team of very professional Shade Store installers arrived and had all our new motorized shades up and functioning beautifully. Overall, a great experience and we would highly recommend the Shade Store. read more

When you encounter a retailer that provides exceptional products and services, it is worth noting. We spec'd out installation of drapes and shades from a few sources before choosing the Shade Store. It turned to be a wise choice. We worked with Brandon in their Walnut Creek store (remotely from the our project on the East Coast) and it was a flawless experience. Brandon was knowledgeable, had exquisite taste, and was very responsively. It was a large order and it went forward without a hitch. Really wonderful. Equally, when we made a few modifications working with his colleagues at the Shade Store's Park Avenue location in Manhattan, we experienced the same truly excellent service. The installation by Mike and his team at White Glove Installation met the same exacting standard -- demonstrated exceptional expertise, professionalism and graciousness. A real pleasure through what has been a somewhat painful build process -- is there any other kind? White Glove Installation was terrific all around. I have written reviews only a couple of times in 10+ years but when we encounter excellence, how can we not pass along the good word. read more

If you're in the market for window treatments, I highly recommend using Lisa Cook at The Shade Store in Garden City! She is very professional, knowledgeable, responsive...and patient! I started to explore my options for window treatments in 2019. I had recently built a new home and wasn't sure in which direction I wanted to go. Lisa showed me light filtering shades at the time, but I hesitated in moving forward and continued my search everywhere, including revisiting Lisa several times for input and guidance. After considering all options, I came full circle and recently ordered light filtering shades for all of my front-facing rooms because I wanted everything to be consistent. I also ordered grassweave Romans along with wool flannel drapery for my upstairs Family Room and it came out stunning! In the end, I have to say it all exceeded my expectations and looks beautiful--highly stylized and very chic! And the installer (Miguel) who came to my home several times now was GREAT -- very professional, courteous and meticulous and a perfect match for my work style! Five stars all around! read more

As a new homeowner, I intended to do what most consumers do and shop around for the best price for my window treatments. My first stop was The Shade Store in Garden City. I was very fortunate to meet Blythe Tract and immediately made the decision to purchase my window treatments at this store without looking further because of her. Blythe is an exceptional sales rep who is both knowledgeable and personable! It was an absolute pleasure to work with such a talented designer and salesperson who went above and beyond to keep me informed about my order. The Shade Store is extremely lucky to have Blythe on their staff. She is a GEM!!!! When it came time for my shades to ne installed, I once again came into contact with another professional- Winston Ashford. He was very efficient and pleasant and did a beautiful job. he was also extremely patient when teaching me how to use the remote for my motorized shade. I highly recommend The Shade Store and using Blythe Tract to turn your house into a beautiful home!!! read more

The Shade Store in Garden City is absolutely wonderful. I heard from a friend that the quality of their window treatments is outstanding and the customer service is top notch. We visited the showroom and were greeted by Blythe Tract who assisted us in picking out shades that were perfect for our needs. She is professional and very personable. We chose the day/night cellular shades and they are better than we expected and look fantastic in our bay window. Every step in the process was effortless on our part. The man who both measured for and installed our shades was so nice and very professional. He did a wonderful job. Blythe followed up with a call to make sure we were happy. We noticed the shades were a little tight when raising and lowering. I called Blythe who connected me with customer service. Someone came to make an adjustment and all is well. I can't speak highly enough about this place. We will certainly use The Shade Store when we are in need of window treatments in the future. read more

My pictures don't do this justice, but I can't tell you how happy I am with my purchase and experience with Blythe Tract from The Shade Store in Garden City. First, she gave me balanced feedback that provided me confidence in my decisions and everything came in early! The installers were great - Zak is your man. Let me tell you - the automatic blackout curtains in my bedroom are a GAME CHANGER! (I wish I could upload the video). It feels like I am on vacation to open my 18' slider with the click of a button. My only complaint is I am sleeping too late. I did a large roman shade in my living room - love it! It has just the right amount of privacy I was looking for. Originally I was going for a relaxed roman shade, but Blythe showed me the pro's and con's due to my window size. Blythe was just great! She took her time with me and understood this was an investment that needed time to make the right decision. I can't wait to do the rest of my house with Blythe! read more

My husband and I just did a small renovation in our home, which included having all our windows replaced. As a result, we needed window treatments. I went to several stores, shopped online and looked at countless catalogs. I was feeling frustrated and a little stressed. Then a friend of mine recommended The Shade Store. I decided to take a ride to Garden City (75 miles) to check it out. Best decision ever!!! I walked into the showroom, which is lovely, and met Elizabeth. She was so helpful and pleasant. She showed me all the options that made sense for my home, decor and lifestyle. Within a few days, their installation team contacted me and Jim came out to measure my windows. He was great. When I finally made my decision, Liz had a quote for me within a few hours and the price was so much more affordable than I had expected. Liz really made my entire experience so simple and stress free. What a pleasure. Thank you, thank you, thank you! read more

So I was looking for a place to have window treatments done for my home. I searched the web and came across the shade store. I browsed their website and was pleased with all of their options. I quickly ordered a few samples. The samples came in pretty quick, I chose a fabric I was very into for my drapery. I called to see what shade store would carry a bigger sample and was told that the westbury showroom carried it. I made an appointment and met with designer Sandra Harding. My husband and I met with Sandra. She really took the time to understand my style and helped me with all my selections without being too pushy which I loved. From the very beginning till the end of the process Sandra made it quick and easy. Sandra made it a point to follow up to check in. Her customer service was exceptional. We also had an installer Arthur whom was very kind and installed all the products efficiently and neat. I would definitely recommend the Shade Store! Tania read more

We had an excellent experience with The Shade Store in Garden City. While we initially shopped online and received samples, we eventually headed over to the showroom and met with Lisa Cook. She really educated us about light filtering, controls, and fabrics- things we didn't think about. She guided us so that we found just the right product to suit our needs and stayed with us through the entire process. I was really impressed when she touched base the day of installation to see if we were happy. And yes, we were- the windows look gorgeous, we love them! We also thought the installation team was terrific- punctual, polite, and professional- thank you Winston and Fabricio! The Shade Store is a wonderful company that offers a great selection, professional service and stands behind their products, which by the way are made in the USA. If you're in the market for windows treatments, please go see Lisa. read more

My husband and I couldn't be happier with the service and quality offered by the Shade Store. We stopped by the showroom and Rachel was extremely patient with us as we were first time purchasers and new homeowners. She went through all the options and guided us away from mistakes as well as recommended the best solution for what we needed. She then scaled it in price offering options and flexibility until we had a selection that was perfect for us. The team came and did measurements on time and made some recommendations to prepare us. The blinds were sent to our home so we stored them as noted on the packaging until the day came for installation. The same team arrived and did three large windows and four normal windows in about an hour and a half. The installation was done with care and it all looks great. Rachel and her team did a wonderful job. I would highly recommend the Shade Store! read more

My wife and I chose the Shade Store and Blythe Tract to do the window treatments on our home after the exceptional experience we had when we enlisted them to work on our co-op. This time around, we had a lot more work to do and much more advice to glean from Blythe, who was available to help us at a moments notice. She answered all of our questions and provided numerous tidbits and options to consider before making our final selections. We were provided with samples to take home and plenty of breathing room to decide exactly what we wanted. When we were finally ready to move forward, Blythe was there to get the pieces delivered and the installation crew on site promptly. The team did a perfect job setting everything up - arriving on time and completing the work quickly without sacrificing quality. From start to finish, there's no one better than Blythe at the Shade Store. read more

The Shade Store and specifically Design Consultant Blythe Tract were recommended to me by a friend. I was coming to the end of a very long and complex renovation throughout my home and was looking for someone to help me with this next phase of window treatments. I cannot say enough how fabulous and easy it was to work with Blythe. She made this potentially difficult job easy, by being a good listener and helping me to figure out what would work best in my space, by being super professional, by being quick to respond and follow up, and by sharing her excellent sense of design. I had been down the road of window treatments too many times to count, and this one is the one that is simply perfect and I know will last for many years to come. The shades are stunning, and they are the finishing touch to my "new" home. Thank you Blythe Tract and The Shade Store! read more

We had an absolutely wonderful experience working with The Shade Store in Westbury, NY. Their quality and craftsmanship set them apart from their competitors. However, beyond the product is the team we had the opportunity to work with. Blythe Tract is an absolute pleasure. Her professionalism, knowledge base, creativity, and true interest in helping our design come to fruition made an otherwise daunting process truly enjoyable. Winston's precise measuring and impeccable installation was matched by his kindness. Blythe regularly followed up with us to make sure we were happy with the end product, truly going above and beyond. Of the several companies we have worked with in the past for window treatments, The Shade Store sets a new standard. We cannot recommend working with Blythe, Winston and their team enough, and look forward to future endeavors. read more

Rachel Bonner designed 9 shades for my patio. She was wonderful in showing me the different choices (I went with roller shades to filter the sun) and showed me how to use Alexa to control the motorized shades remotely. She is detail focused - she spent a good deal of time to configure the shade brackets on windows that are at right angles to each other in order to maximize window coverage and avoid the two shades from touching each other (this is not intuitive) and you want this planned out well in advance as it impacts not only bracket placement but also shade width. I would recommend the Shade Store highly and Rachel Bonner in particular. BTW, she replaced two shades that were inadvertently sent with the incorrect size/color. Her motto is that "she fixes problems." You can count on it!! Thanks Rachel. I will definitely be back as a customer. read more