Some massage therapists are very knowledgeable and treat you based on what you want, while others…read moredo what they think is best without really listening to you. They also vary in timing, you can pay for 90 mins and some therapists will get done in 80, others 85, but never the full reserved time in my experience. Im not very outspoken so it sucks when you're paying $120 (not including the tip....) and leaving the place not completely happy/feeling relaxed. There are other spots in town that offer more consistent services (and for much more reasonable prices compared to here). One pro is that this establishment is more professional seeming (announce they're washing hands before/after, give you water and go over some at home exercises to do in between sessions), so not all terrible, just not worth it (imo) for the price. I've tried 4 different therapists here (in my 5 years living in Bloomington) and Tanya G seems to be their best (I never tried Amber but heard good things abut her). Lastly, this one is probably a minor "complaint" and totally not related to the therapists but in one of my last times I was there, as I was waiting to check out/pay, I overheard the front desk receptionist tell the lady in front of me "people typically tip 20%, thats what is usually acceptable" after the lady had said "ooh and tip too" and it made me feel inclined to tip over $20 on a not so great service to begin with (I used to tip $10 there). I don't love this recent culture of pressurizing customers to tip (especially when you're charging premium prices).

My overall experience was very good! The greeter at the front desk was very polite and friendly…read more The facility was clean and well laid out and the waiting area was a nice transitional area to be in before and after my massage. Kevin, my massage therapist, was excellent! He had an exceptional understanding of anatomy, was very pleasant and listened attentively to my needs, and did a great job providing the deep pressure massage that I requested. I was very pleased with this experience!

Had a GREAT experience. The shop is beautiful and the people are really seeet and nice. Would go…read moreagain if I wasn't going outta town!! Got waxes for brows, upper lip, and sideburns. Bethany did emmm.

I really wanted to love this place, but am sad to not have had a better experience! I went today…read morefor my first bikini, full leg, & underarm wax. There are a few elements to review here. First, the girls working were all kind. My waxer maintained conversation throughout the entire waxing process to help distract from what I'd think would be a pretty painful & uncomfortable process for most people (I have a pretty high pain tolerance). My first negative was the fact that they never took the time to explain to me what in the world was going on and what I needed to do post-wax. Thankfully, I'm a researcher, so I had a good idea of what to expect walking into my appointment, but my waxer didn't explain a single aspect of the wax to me - just went ahead and started, despite clarifying it was my first wax. When I was leaving, they handed me a couple mini aftercare products and said bye. I wasn't bold enough to ask what they were because I felt very much like I was being rushed out, so again, I researched and determined a good course of action. I feel as though if you have someone who is coming for a first wax, you really need to be clear what is going on and especially what the aftercare process should look like, you don't want them to mess anything up! My second biggest complaint is the amount of bruising I have! Unfortunately I can't upload pictures of this because of the location (bikini wax), but it is pretty significant. Also based on research, I think this could be due to the technique used by my waxer that led to this not being the best experience (not making the skin taut, rewaxing the same area, etc.). Had I known these things in advance I would have spoken up, but here we are :( One suggestion I'd make to this place would be to also figure out a way to make the rooms slightly more private. They have the layout of the waxing rooms with the waxing tables/beds facing so that, if laying down, your legs/private area is facing towards the door. I mention this because, if the door opens for any reason, you would be completely exposed to the brows/lashes area of the salon. My waxer stepped out of the room and asked me to remove my underwear and lay on the table, but I wasn't comfortable doing that until she was back in the room with me, knowing that the door would swing open and I'd be exposed to who knows how many people! Probably worth considering switching the tables to another wall to protect the privacy of the clients!! However, one of the perks of this place was that they treated my service dog with so much kindness. They were very welcoming and had no issues whatsoever with her coming into the business. I'm always so thankful for places that are accommodating of ADA like this!!

Brit does an amazing job! Highly recommended her to anyone. She makes you comfortable and is very…read morefast and efficient!

From the owner: Columbus Indiana’s premier brazilian wax specialist!read more

I have to say, we all miss Dawna being here in Hattiesburg ms! She was the waxing queen and the…read morebest!! Everyone enjoys Dawna in general but everyone LOVES her work that much more!!! You won't be disappointed at all!! She's the BEST!!!

Had an absolutely amazing massage today with Christina. She…read morewas professional and has an excellent sense of touch. She worked out some serious knots and tension. Can't wait to go back!

I have chronic pain, and Joseph does amazing work. He's very professional. I'm embarrassed by my…read morebody, and he made me feel comfortable. He was very attentive to sensitive pressure points, and responded to feedback in the moment to insure he wasn't hurting me. He relieved a lot of pain in my lower back, leg and knee. That massage made me feel euphoric like I smoked the biggest blunt of my life... not that I know what that's like or anything.

Daishea did a great job on my waxing! She was efficient and pain-free. It was the best waxing I've…read morehad in a long time!

Ample parking, friendly owners, fabulous options & packages. I've had Amazing service from Lisa,…read moreJana & several other massage therapists. I've also enjoyed a facial/massage combo which I highly recommend if you have time. The salt room or hydrotherapy is a nice addition. Personally I just prefer a longer medium pressure massage with aromatics & hot towels. After 10 years in the Army, it greatly improved my quality of life. SO glad this spa is in Bloomington!

I wanted to try Downtown Crop Shop after having a bad experience at another salon. My…read moredaughter-in-law suggested I try Samantha. That was two years ago, and I'll follow Sam to the ends of the earth. I enjoy the shampoo bowl scalp massage, the attention Sam pays to my requests, and the fact that the cost is so reasonable. Sam is located upstairs, so it is calm and peaceful.

From the owner: Hair Color, Hair Salon…read more Services: Hair Salon, Men, Women and Children's Hair Shaping, Extensions, Hair and Brow Coloring, Hair Painting, Balayage, Face Waxing, Texture Services - Perming and Smoothing Treatment. Brands: Calura - Ammonia Free, KMS, Loma, Malibu, Moroccanoil, Neuma, Oligo. Location Facts: Near the Courthouse.

Excellent services. Staff is knowledgeable and friendly. Beautiful facility. The Fixxe has so many…read moreservices to chose from. Check them out!!!