On my first visit to Smile Marysville I was greeted by the front office staff and they made me feel…read morewelcomed right away, everyone in that office is kind and friendly. I had to get a cleaning done as my first appointment and after a quick scan and check, I had a minor filling crack that needed to be filled. Generally most dentists tell you to come back later under a new appointment but I was offered to get it done right after my cleaning! Wow! That saved me an additional trip and the Dental team did an amazing job to patch me up :) I would highly recommend this place!

I normally don't leave reviews like this, but after over a year as a patient, I cannot recommend…read moreSmile Marysville. My biggest issues were the lack of transparency, inconsistent communication, and failure to properly address my concerns. I repeatedly received unexpected balance statements months after paying what I was quoted. Every time I contacted the office, I received a different explanation. At one point I was even told to ignore a balance statement because it "wasn't actually a bill," only to receive another one later. Patients should never have to guess whether they owe money after being told everything was paid. I also had ongoing problems obtaining my records and X-rays. Despite multiple promises over the phone and by text that they would be sent to me, I repeatedly dealt with delays, excuses, and inconsistent answers. I completed Invisalign here as well and was disappointed with the final outcome. Whenever I raised concerns, I felt they were dismissed rather than genuinely addressed. The reason I am updating this review is because I finally sought a second opinion after losing confidence in this office. That decision may have saved my teeth. For months, I repeatedly complained about pain and sensitivity in a tooth with a previous root canal. I was simply told I needed a new crown. No one identified the real problem or referred me to a specialist. After seeing another dentist and then an endodontist, both independently diagnosed a significant infection beneath that root canal that requires treatment. The endodontist also evaluated a filling that had been placed at this office. They were very concerned about how deep it extends toward the nerve and explained that it needs to be replaced because there is an infection adjacent to the nerve. I was also informed there is approximately a 50% chance that replacing the filling could result in needing a root canal because of how deep it is. Learning that I have multiple infections requiring treatment after repeatedly reporting pain and sensitivity has been devastating. I can't help but wonder whether these issues could have been identified much sooner had my concerns been taken more seriously. I have since transferred my dental care elsewhere and no longer have confidence in the care I received here. If you choose this office, I strongly recommend getting every quote in writing, keeping every receipt, requesting copies of your records and X-rays immediately, and seeking a second opinion if something doesn't feel right. I wish I had.

Not only have I been going here since I was in high school but Dr.Peterson did amazing cosmetic…read moresurgery on my teeth and it turned out amazing. Staff has always been so kind and caring. I love coming here for all my cleanings. I'd rate them higher if I could.

This team is absolutely amazing. My hygienist, Kimberlee, is so kind, helpful and makes going to…read morethe dentist a literal breeze. I love that they go above and beyond with making you feel important and heard on every point. Every time someone tells me of their bad dental work experience I tell them they need to switch to my dentist office because, well, it's the best

I just got my semi-annual teeth cleaning today. Dr. Amy and Lilly were very accommodating today…read more My wife and I have been trusting our oral care to the team at DDS for the past 8-years. Dr. Mike is also very friendly and competent. I will continue to trust this team with my dental hygiene. They are also offering many new services like an appliance that will allow you to throw your CPAP machine away. I did. These appliances work very well for controlling sleep Apnea. I highly recommend these appliances

I cannot thank Dr. Mike and his assistant, Whitney, enough. My son suffered a traumatic soccer…read moreinjury that resulted in the immediate loss of one tooth, with additional damage we did not yet understand. Dr. Mike got us in right away and began treatment immediately. For over two hours, he worked with incredible care and precision. What initially seemed like a single-tooth injury turned out to be much more severe, but Dr. Mike was meticulous in saving not just one tooth, but three. Throughout it all, both Dr. Mike and Whitney remained calm, patient, and compassionate, which made a huge difference in such a stressful situation. The outlook at the time wasn't promising in saving my son's three teeth, but thanks to his expertise and dedication, a year later, my son still has all three of his natural teeth, and the bone has healed and stabilized. We are beyond grateful for the exceptional care they both provided.

I thought it was a nice place and the people were very nice. Dr. Erhardt set down and explained my…read moreproblems and what were my choices were. I was very impressed.

This was the my first visit to this dentist and was very pleased with the friendliness, concern and…read moreexam. The staff was very helpful and friendly and felt very at ease with the whole experience. I will be back as I think this is the best general dental practice I have been to in awhile. Thanks.

Dr. Peterson and his team are the most amazing team ever!!! have been coming here since I was about…read more18, and I would never think to go anywhere else. STRONGLY recommend this office if your looking for any dental needs!!!!!

I would like to start off by saying "I hate going to the dentist!"…read moreDr. Peterson's team at Northwest Smile Design make my experience considerably less painful. I consistently get the same hygienist, Kimberly - who is awesome. The entire staff is friendly and prompt. I have never had to wait for an appointment. It's obvious Dr. Peterson treats his staff well, and they reflect that in their customer service. I highly recommend Northwest Smile Design!

Top notch from the Doctor with the best sense of humor to the gentle wonderful staff 9 months from…read morestart to finish Beautiful job from crooked to straight. I am forever thankful you guys are the best!! I recommend everyone to you ! Thank you

I was impressed by the professionalism of the staff. Very polite and friendly. They are great with…read moretime management. They told my daughter 2 years of braces and it was right on the money. Thank you for your patience and we will be back with my youngest daughter in the near future.

There Compassionate And Will Talk To You About Everything There Doing,There Careful And Patience…read moreWith There Work.They Make Sure Your Comfortable With The Work Being Done!

For the last 8 or so years Pinewood has been great if you just need the basics such as cleanings…read moreand x-rays. But if you require a root canal or a crown, I simply wish you the best of luck. They could not completely finish a root canal which ended up costing me $800 more at an office that could. Recently, I had a crown that needed replacing. The first temporary crown cracked within 3 days, and the replacement temp crown came unglued after 2 hours. I try to be patient and rarely give a negative review but I will be looking for another dentist soon.

I have been going top see Dr. Erwin since we moved to Arlington, about 10 years now. He is a…read morewonderful dentist, he takes great care of our family and friends. Thank you Dr. Erwin and your staff, they are so helpful and so very nice.

I've been going to see Dr. Jeff Erwin for about three years now. He's a great dentist, as well as…read morehis hygienist Wayne. It's always easy to get me scheduled, and they are efficient so I can go on my lunch break without a problem. Their staff is friendly, and the office environment is great. I would definitely recommend him as a dentist

the hygenist and receptionist were great. The dentist refused to fill my cavities to help keep my…read morefront teeth. I am not ready to loose them. This brought an extra expense to me. The dentist would not even talk with me and the manager did explaining he has a reputation to maintain. I found another reputable dentist who was very compassionate and helped me with my requests. I would never recommend this dental office. this was blu dental

Emily the hygienist was exceptional! She explained every step to my child, answered questions and…read morewas patient. Highly recommend. I will be sharing my experience with many families. Thank you! The office staff was also very personable and understanding. There's a high level of customer service here that is currently lost in our society. The free Keurig coffee is nice as well. Finally Dr Timmerman was also super nice and friendly. He was able to squeeze in a minor procedure without a return visit.

Had to get a tooth put back in my denture. Larry was amazing! Very professional and down to earth!…read moreWould highly recommend!

Excellent people, they're very personable. Office is cute and comfortable. My dentures look very…read morenatural