I will first go into Positives - Dentist lady is very personable, Office is very clean, Kate at…read morefront desk is very organized and a perfectionist Am giving it 3 stars because Kate (as being a perfectionist) can also be contentious and derisive in her tone to the patient. Also they stopped taking major insurances (like Guardian and later Delta) dropping their existing customers of years who were using those insurances.

Hi Dental is located in the same block/main building of The Jefferson of Farmingdale Plaza…read more(apartment complex). Directly surrounding the block are metered spots. There's a free three hour lot off of S Front St between Main St and Elizabeth St as well. Hi Dental is actually considered out-of-network for our dental insurance, but every single member of my family hates the dentist so it was of the utmost importance to find one that we actually do love. I spoke to Kate, the receptionist, about our insurance situation. I stressed that I didn't mind a reasonable cost but that I was concerned about extreme, surprise bills. She got our information, spoke to our insurance, and was able to be very transparent about the charges that we may incur. I also received handy text reminders on my phone before our appointments. The office itself is clean and brand new. We actually lived in the same building when Hi Dental opened and I'd been eyeing it as a potential dentist for two years before mustering up the courage to bring my family. There's a restroom right off of the waiting room that's large enough to accommodate our double stroller and myself. There's also water, tea, and coffee available. My daughter enjoyed the little reading nook and kid's books. There's also free wifi available that was easy and reliable to connect to. As aforementioned, no one in my family enjoys going to the dentist. My young daughter and husband straight up hate going. My daughter refused to even open her mouth up for a dentist up until her appointment with Dr. Im. So that meant she never had a successful dentist visit until now at the age of five. I mentioned this on the paperwork new patients fill out before being seen. Dr. Im read it and had a brief chat with me before they brought my daughter back for a cleaning. I was able to stand in the hallway by the exam room and observe her appointment. I knew it'd be a home run as soon as Dr. Im offered to play something on Netflix for my daughter to watch during her appointment. Dr. Im and Kate explained everything that they were doing before they did it. A positive time at the dentist for my child is priceless because it makes my life easier. For my husband and I, Dr. Im showed us the x-rays of our teeth before doing a cleaning. My husband is an orthopod and seeing our x-rays clearly on the large flat screen tv was just a nice, quiet confirmation that Dr. Im is being honest with her suggestions for further dental care. We both found it easy to talk to her about our respective dental concerns. I also thought Dr. Im had a light, gentle touch when it came to the actual cleaning and Kate was also not overzealous with the suctioning. We got a clear breakdown of the cost of our visits and a bag of dental goodies at the end of our appointments. Dr. Im and Kate transformed our family's negative perception of dentist visits. I'd highly recommend Hi Dental to everyone!

We have been using Doctor Germaine for about a year. I found him through a family referral (she is…read morein the dental field). Doctor Germaine is an absolute dream of a dentist (and we have been to plenty!). He operates with precision and expertise, is gentle, and also really knows his field. This is a doctor who loves what he does and has mastered his craft. The office staff is responsive, friendly, and sends helpful text message reminders for upcoming appointments. We've never had to wait long to go in, and they have evening and weekend appointments. If you are looking or thinking about a dentist, go visit Dr Germaine. You won't be disappointed!

How many people can say they don't mind going to the dentist?…read more The office is clean and modern (personal TVs in the dentist chair!) Everyone there is friendly. Anna, the receptionist, is awesome. She calls regarding any schedule changes if you're looking for a specific date/time to come in. The hygienist is very gentle during cleanings. Dr. Germaine makes a filling virtually painless (and quick!).

I went there for a simple cleaning and the dentist was no where in sight so the dental hygienist…read moresaid I needed a 'deep cleaning' that would cost almost $1000 dollars since it was not covered by insurance. She said it consisted of several needles and cutting my gums. Of course I said no and then she said after the cleaning that a spraying my teeth was needed after the cleaning that would cost 40 dollars again not covered by insurance'. Her cleaning was very uncomfortable as my head was lowered so that she could sit during the cleaning but this made the water spray go down my throat and cause me to choke. Very very uncomfortable. Would definitely not go there again. Unhappy patient

I really dislike leaving negative reviews but this one definitely deserves it. My front crowns fell…read moreout and my dentist is out of town and could not assist me. Given that it was a front tooth is was really scaring my 3-year-old. I made an appointment with Dr. Tamara Yelizar and she has found every way to uncharge me for simply gluing of the crown. 1. She has not walked out of her office to actually speak to me nor UNDERSTAND THE PROBLEM SAPCE. 2. She wanted $100 for an emergency visit - I am not sure how it's an emergency visit if I made an appointment in advance. 3. She wanted $100 in addition to temporary glue the crown - which is insulting, to begin with, to even offer or $200 to permanent glue. If I would choose the correct option the total bill would be $300. After walking out of the office I phoned my dentist friend and ran that story by him. He found that entire approach to that situation highly unprofessional and unfair. I really hope that this practices become more customer-centric.

i had a tooth pulled there and was very satisfied with the service. I made an appointment for a…read moredeep cleaning in September. I get a text today saying the appointment was cancelled. Sorry.. they should have called me to reschedule. Very unprofessional.

A hygienist I saw did a great job. She put a numbing cream on my gums and I didn't feel pain. My…read moreteeth look great. I will definitely recommend them.

Dr.Olga and her staff are top notch. This hands down is the best dental practice I've ever been to…read more From the moment you walk in you feel at home. I have gum issues that were currently working on... so far so good! It's a process. I trust her. She explains everything while she's doing it she takes her time and she genuinely seems to care I mean it's like your more than just a patient she treats you like your family and performs a great service. If you're searching search no further this is your forever dentist! I'm so happy I found her!

She is simply the best! Dr Olga, as her patients call her! CARES. She looks at the whole person…read more Your not just a patient when your, under her care. You are a person and she makes you feel as if you are her only patient. Her dedication shows in every way. I only wish I knew her my entire dental life!

I have been a for a long time ... I am TERRIFIED of the dentist but Dr Jay and his staff put me at…read moreease ! I highly recommended this practice !

I've been going to Dr. Ritter for like 12 years or more and I have to say I've never had a bad…read moreexperience with him or any of his other people that work for him. He's one of the nicest people you've ever want to work on you. He's gentle he's kind and he takes his time to make sure that you're adequately Comfortable. In fact today, I went in for a cleaning and the hygienist noticed something wrong with one of my back teeth. I think it's tooth number two and she took an x-ray and it was the tooth had to come out. I had a problem with it. It was an old filling. It was dead and it was loose and let me tell you something I didn't feel anything. It was so good. The whole team was ! The whole experience was wonderful thank you Dr. Ritter.

Great dental office. The front desk lady's are super nice. The dental hygienist there is the best…read moreshe truly clean my teeth good. The dentist is definitely a people person and is great to all patients. Never going anywhere else. You can 100% see that it like a family there.

I was very impressed by the entire staff at this dentist office! I went to my first apt yesterday…read moreas a new patient and what a wonderful experience. I was greeted by Josephine at the front desk who was friendly and very helpful. Then Linda took me in for X-rays and a cleaning and she was so sweet and caring about how I was doing! Then Patty and Dr. Gazzillo finished me off they were wonderful very concerned about me making me comfortable! I have already informed my whole family we are switching dentists! I highly recommend them!

Great experience all around. Dr. Cerbone is a warm man and my son felt completely comfortable…read morehaving all 4 wisdom teeth removed with just novocaine and sweet air. The staff was friendly, parking was simple and there were tons of current magazines in the neat waiting area. Too bad our appointment was for 9 am because Saverio's is a stones throw across the street but didn't open until 11:30 am. They provided very specific and thorough instructions to ensure a fast recovery. It's only a day later and he's feeling great already.

If I could give this dentist 0 stars I would waited an hour before they even brought me in and then…read moremade me pay before they started the operation and extremely rude avoid at all coasts! Update 2 hours later and they still havnt even started yet!!