Updated on 3/22 - office called back to give an appointment on April 7…read more I tried Sachem Dental in 2019 after a bad experience with another dentist. I had an appointment in mid-2000 that had to rescheduled because of COVID-19. No problem. When I was able to have an appointment, it was the end of October 2020 and we schedule an appointment for Tuesday March 23, 2021. Here is the annoying part - I received four confirmations through email and text messages staring a week ago. I called the office last week to confirm because I travel during the week. Today I receive a call that they have to reschedule because the hygienist will be out and next available is the end of July! This is unacceptable. The receptionist said to me, "It is because we only have one hygienist." This is not my issue. I hope the owner or manager reads this because other patients will. You over-confirm and then cancel!

They are a dental factory. Very unprofessional practice and they do not care about your time. I…read morebooked an appointment a year in advance and got a call a month before stating the that the hygienist does not work on the day of the booked appointment. Then for the new appointment, I was told an hour before the scheduled appointment that the hygienist had an emergency, but somehow could see me an hour later than the scheduled appt. time. Complete nonsense! If there was a true emergency, how could the office be certain that the hygienist would be available an hour later? Do yourself a favor, and find a different practice.

Dr sciotto and staff were unbelievable!!!! They are all so kind and efficient!!!…read moreI highly recommend this dental group Gerri in scheduling makes everything perfectly easy ... all hygienist are beyond gifted , gentle! Dr trapani and sciotto make us great

I had been coming to my annual check ups in this office for long time and I used to enjoy to see…read morethe desk personnel with a big smile and professional attitude. Patrice is my hygienist for the past few visits and she is great. I can't say the same about the desk staff anymore. The only doctor today is Dr Trapani and seems like he has a difficult case with one of his patients and everyone has to wait without having any of the office staff apologizing for the delay and explaining what's going on. It's time to have at least 2 dentist at all time in the office. I don't come just for x-rays and clean up. The most important part of a dentist visit is the evaluation to keep up with a healthy teeth. I am very disappointed that I a have to advocate for myself to want to be seeing by Dr Trapani, otherwise I was just going to be dismissed until my next appointment. That's unacceptable for a loyal patient.

I have to say I didn't expect an extraction of a molar to be quick and painless. To be truthful I…read morewas extremely anxious about the procedure. When I arrived at the office I filled out the paperwork and right after I was ushered to the consultation room to see Dr. Friedel. He explained the procedure step by step pointing to the X-Ray. I asked about the bone graft and he also explained that. Then I went into the surgery room and the doctor gave me shots of Novocain. After a few minutes he checked if I was numb and gave me additional shots. The procedure took only minutes and I did not feel any pain whatsoever. I was shocked and almost laughed at myself for being so scared beforehand. I recommend this doctor wholeheartedly.

Waiting room nothing to look at but staff and dentist where great. I would recommend everyone to go…read morethere.

My 72-year-old wife has severe dental issues. A mouth full of bridges that were cracking, upper…read moreright had only one tooth barely hanging on etc. Dr. Moe not only meticulously addressed it as far as he could but took time to call a specialist and insisted he call him back as to how he wanted to proceed. Simply put, it was like having a family member care for you.

Dr Moe is a wonderful, friendly, knowledgeable Dentist. Office staff is friendly and always there…read morewhen I need them. Highly recommended.

I hate the dentist. Well, not as much as when I was younger, but even still today after all these…read moreyears I'm not a fan of going. It's changed a bit as maybe dentists are friendlier than they used to be (or maybe I'm just doing a better job in brushing my teeth?) which is where Sachem Dental Group comes into play. This Lake Ronkonkoma location is my new dentist spot and it fills in all the holes (pun intended) for what I need. Well, first it fit the bill for my wife as she was having some mouth pain and we didn't want to go all the way to New Hyde Park (where I used to live and my old dental location) to figure things out when SDG was right up the road from where we now live. Her experience was pretty positive and so we migrated our biannual checkups to this Hawkins Ave building. My first personal experience came a few weeks back where I had a mid morning appointment which I got to ahead of when it was scheduled and they took me just a smidge past my appointment time. While waiting, I overheard the people working at the front desk and they seemed friendly to other patients. The waiting area was also cutely decorated from the Fall along with some funny dental jokes written out in a few spots. I can vibe with this. Once getting called, the hygienist was nice enough as she cleaned through my teeth and didn't reprimand me for my semi-delayed trip to the dentist (a bit over a year, sorry). We took some X-rays too which took a little time as she was having a little difficulty with the machine, but she was apologetic and helpful during this. Back in the room, the dentist came in and looked through my X-rays and mouth to see that there weren't many issues to be seen. He was in and out pretty quickly which felt kind of fast, but he still seemed nice in that short interaction and honestly it's probably better that he wasn't in there for very long! I set up my next appointment for six months from now (the hours that SDG are open are pretty good) and I was on my way. Overall, Sachem Dental Group of Lake Ronkonkoma is a formidable spot for your dentist needs. It has a clean interior, nice enough staff, and generally smooth interactions during dental visits (my wife went the same day and her experience was positive too) to definitely keep this place as my dentist going forward. I'm glad everything went well, but that still doesn't change my deeper feelings about dentists in general. #sorrynotsorry

I have to say saddened...I've always had a good experience with Dr.Mazzola and hygienest Pat...was…read morea lot younger...trusting I brought my son to this practice...a certain orthodontist suggested he needed Invisalign because of the spatial issues he could not get braces...definitely an expense with my husband's dental we could not afford but paid it...turns out Invisalign did not work so Dr Dobbs all of a sudden said braces were an option??? We had to do what was necessary and stuck with this dr...appointments were awful..her being gone a month here and there...shoving you in and when you missed an appointment due to life issues it became "our problem" always by the way got reminders for appointments via text or phone call...but not for Dr.Dobbs which leads me to believe they are contracted out...regardless I have never been so unhappy and angered by the blatant disregard...my son is not even through his sessions and just had a tooth extracted...I have to try and fit him in for an appointment because she's been away for a month to finish his appointments before she retires???? Unreal

I have been coming to Sachem Dental for years. Dr. Mazzola is the best out there. He truly cares…read moreabout his craft and the patients. He remembers me every time u come in and has sincere conversations. Today I had a cleaning with Terrianne and wow do my teeth feel clean. Not to say other hygienists did not do a good job but I really liked Terrianne. I recommend this location to all my friends because the staff and doctors are top notch.

Dentists are great. The office staff is very good. I highly recommend this office…read more I've been a patient there for 20 + years.

If you're looking for a dentist...look no further! The quality of care that you receive from the…read moremoment you walk in until the time you leave. The ladies at the front desk are super friendly. The dental assistants that help the dentist are very caring and helpful to your care. Dr. Iqbal Sayed is the "Best Dentist." He is super gentle, calming, very thorough, takes his time with each patient. He cares about his patients & treats them like family. Who likes going to the dentist? No one! But after you go to...Dr. Sayed, you won't go to any other dentist. You will be so satisfied that you finally have found the perfect dentist. Judy from BluePoint

Yes! I have been a patient of their for yrs. The front desk is organized and helpful. Dentist is a…read morereasonable man who is good at his job.

Poor communication and complete waste of time! I called the day before and was supposed to get a…read morecall back that evening from Joe; who was going to take my ID number and verify coverage before making the 45-minute trip the following day. I never received a call back the evening before. However, I received a call the following afternoon to come in 2 hours later due to a cancellation. Joe never verified my insurance, so once I got there and waited about 10 minutes. He started the process of running my insurance and unfortunately he said they took Aetna but not the Aetna I had. This was a waste of time and this was an emergency visit as I needed a cap recemented because it fell off. I would definitely make sure you have the office or you verify insurance prior to going to this provider! Never received treatment so no comment as to the Dentist.

Kristine Watkins and her team are lovely! I highly recommend, 5 stars!…read more Groupon made the introduction with a cleaning, x-rays and evaluation. The dental hygienist I met during my first visit (I'll come back with her name) possesses the perfect touch. Thorough, yet no discomfort. The front desk is wonderful. (I'm super embarrassed to not have name while posting, as she is the bomb.) She immediately put me at ease upon arrival, and then again during checkout. In general I find dentist visits to be stressful and anxiety provoking, but not here. Located in Stonybrook, they are a bit of a drive for me, but completely worth it. https://www.watkinsfamilydentistryofstjames.com/ Dr. Watkins holds hours in multiple locations. (Stonybrook, St. James.) The Stonybrook location is located in quaint building, situated in a stunning neighborhood, with views of the area. The building entrance and practice are accessible to wheelchairs. (Including the rest room.) The office is 4A. This is on the 3rd floor. Press "2" in the elevator. Bear left when exiting the elevator. Posting a draft review, so I don't forget. Superb practice!