Great service, I loved that they just let me browse in peace, but let me know they were nearby if I needed any help. But what impressed me the MOST was their free snacks and supplies area available to anyone that needed it. It's clear that this place cares for our community deeply. They definitely had a lot of toys, merch and lube on display. read more

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They have a great selection and incredible staff who know what they're talking about! Bonus- they are committed to supporting the local community read more

This place pushes propaganda more then they push product. Servers were rude and bigoted. Arrogant and awful. As for prices...don't ask. Yuck. read more

A shop with its head in the right place! Really appreciated all the trans positive messaging and art throughout the store. They're unapologetic allies. They also have a solid offering of items directed at trans men. The shop clearly caters primarily (but certainly not exclusively) to cis female and trans male bodies. Toys, lubes, strap-ons, packers, harnesses/collars/impact, as well as knick-knacks like pins, stickers, and greeting cards. Also a great book selection!! I had to resist the urge to buy like five books. (I have a flight home tomorrow and no luggage space left, ugh!) Also love the displays. Repurposed antique furniture gives the place a comfortable homey vibe while remaining kinda trendy! This is also REFLECTED in the bathroom with all the old-timey mirrors (see what I did there? It's punny.) More affirmations in needlepoint art on the walls. Bathroom was clean and well stocked with even menstrual hygiene products and a sharps container!! Like I said, SO AFFIRMING! Staff are so so pleasant and kind, as you'd expect. They have a cork board near the entrance for local resource postings like events and such. Also hand sanitizer. Basically, this shop is doing everything right to best serve the local LGBTQ+ community and I'm so here for it!! read more

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Very comfortable shopping here, my wife and have been for the couple years. It's very fluid and not male centered at all!

The staff was warm and knowledgeable, perfect for keeping this place approachable! Would visit again.

Understanding, professional, respectful, not bootlickers, what more could you want? I first went here years ago, nowhere else is as knowledgeable either. read more

Smitten Kitten has a great selection of all kinds of products, kind and knowledgeable staff, and a comfortable environment. I made a pickup order online and pickup was super easy. 10/10 would recommend. read more

I've only ever stopped in once and I was really nervous. I had gone to Sex World before they closed and it felt... just uncomfortable. I was relieved that I felt quite the opposite as soon as I stepped in the store. They were very open, welcoming, asked if I had any questions on anything. Very professional but accepting and they genuinely seemed to want to help. I love that they care about their customers and community and aren't just there to push products. 5/5; definitely would recommend. read more

Friendly staff, great selection, and truly connected to their neighborhood and community! Cannot say enough, Smitten Kitten is the best.

Always a great time when I stop by. Great products, great informational books and materials, great guest speakers. The owners and workers also seem to be fantastic people and really contribute to the local community. Wide variety of products at various price points, and the owners do their research to make sure they are actually body-safe, which is not really common amongst adult product stores. read more

I love this place. I will support it my entire life. A safe place to discover and discuss your curiosities. The staff is knowledgeable. Non-judgmental, helpful and fun. So grateful this place exists. read more

People there are knowledgeable. Kind not overpowering. Good selection and the value is good.

Smitten Kitten ROCKS! Friendly staff, great selection and just all around good people here!

Thank you! Everyone was so helpful to me and my partner as we asked our questions. I appreciated their care and insight as we got explore new and exciting things; and it brought me and my partner closer together! read more

I cannot say enough wonderful things about this shop!! They truly have something for everyone, from mild to wild, in a beautifully kept, well organized store. The staff is always so friendly and helpful as well, and the selection of products is wonderful. Smitten Kitten is pure class! It's a go-to stop for us in Minneapolis! If you're looking for a welcoming place for sexy sundries, where all are welcome, then look no more! read more

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Just want say the store itself is very personal , everything is on display to try before you buy, a very relaxed setting & the owner will come out from behind the chk-out-counter & demonstrate any toy ,within reason. I had a really good experience & purchased exactly what i needed. Love this store for good quality sex toys & you will too. read more

I've been in here a couple times, but never bought anything because the prices made my head spin. Additionally, if I was in the income bracket this store targets in the first place, there'd be absolutely nothing for me to buy. All their stock is either "sparkle femme hot pink vibrator for LADIES uwu" or "TACTICAL fleshlight for MANLY men", all the people saying that this store is "inclusive" seem to be very...white, cis, and straight. There's no reason for a store that goes on and on about how progressive they supposedly are to be selling such aggressively gendered products. I do not feel comfortable as a gender minority entering this store, as all I see isn't "acceptance", it's me being told that I'm just a woman with the serial numbers filed off. I'd love it if whoever they have stocking this place decided to actually put the effort in to find REAL gender inclusive sex toys rather than just going for whatever $300 bright pink vibrator is gonna give them the most profits. This store just feels like the height of disingenuous rich people patting themselves on the back for doing the bare minimum. To paraphrase an Urban Decay ad from the 90s, pink makes me puke. read more

Jasper is lovely and helped me pick out a selection of toys and lube!

The store is understaffed. When I walked in it was packed - at 3 PM on a Friday - with people just rubbernecking. All staff was behind the counter being perky but not out on the floor helping. Every single person in the store was the same age as my children. It made me inherently uncomfortable. The store would have been impossible to navigate for someone in a wheelchair even if it wasn't packed. The BDSM products are hidden in a back, poorly lit corner. All of it looked to be of horrible quality. The dildo harnesses are abysmal. Either they only carry knock-off Terra Firms or they buy the cheapest possible model. The bag I got with my purchase was too small for the product so not only did it stick out, but the bag ripped. Their website would be greatly enhanced if there were reviews. While customers might not want to put them up clearly labeled anonymous store employees could put more detailed explanations. Currently, the website has less information than the boxes products are sold in. Last but not least, the store is poorly organized. Very expensive vibrators are front and center, and everything else is haphazardly placed. Signs explaining what each section has are small. Yes, this review is harsh. I worked in female-owned and operated sex positivity stores for over a decade. This store is ageist, ableist, classist, and a whole host of other issues. read more

Very curated and intentional selection of products in the store. Everything was high-quality and gender/sexually inclusive. The employees were super sweet and informative, providing knowledge and precautions for products when needed. read more

Welcoming and inclusive experience. Did not feel overwhelmed by the space nor the product. Helpful and friendly staff. Great collection of items. HIGHLY recommend!! read more

This business is run with integrity and care. I ordered a product that had an uncomfortable defect. When I reported this, not only did they respond quickly to let me know they were doing a full investigation of their entire inventory of that item (which I didn't suggest directly), they resolved the whole process faster than I would have imagined possible -- all while during a holiday sale weekend. They refunded the item promptly, gave me a prepaid return label, and smartly and compassionately advised me that they didn't recommend a replacement. They even pulled the product from their website and thanked me! I like that their email mailing list has a reasonable volume, not 10 times a week like some competitors. They have my attention and trust. read more

Look at this stuff Isn't it neat? Wouldn't you think my collection's complete? Wouldn't you think I'm the girl The girl who has ev'rything? Look at this trove Treasures untold How many wonders can one cavern hold? Lookin' around here you'd think (Sure) she's got everything I've got gadgets and gizmos aplenty I've got whozits and whatzits galore (You want thingamabobs? I got twenty) But who cares? No big deal I want more read more

Smitten Kitten is an amazing sex shop on so many levels, the opposite of the creepy places that women don't go into. It's queer-owned and run and thus very very LGBT friendly, and the T is not silent - they are very trans-friendly, and staff have included QTPOC at various points. The decor is pleasant and welcoming, the staff are friendly and knowledgeable, and their inventory is very well curated. Smitten Kitten strives to get toys that are ethically made in both the sense of appropriate worker treatment and environmentally friendly - there's no cheap PVC crap here to offgas and slowly melt. This may make things a little pricier, but let's get real - your junk deserves the best, and this is where to get it. What's even better and incredibly striking is that the space is set up to be handicapped accessible. The outer door has one of those big buttons you can push to have the door open. There are no steps. The aisles and space are set up so that you can get your wheelchair or scooter inside and move around easily. Aisles are clear. The bathroom is a single, so it's trans-friendly and it is also handicapped-accessible. At this point there is nowhere else locally I would go for adult toys or books, because Smitten Kitten is just so welcoming and pleasant. Other businesses, come check out how to set up for handicapped accessibility because Smitten Kitten makes clear how easy this really is. read more

Fun and easy. Very respectful, knowledgeable and professional. Clearly a values based business.

Awesome place to get your intimate items and gifts! It's a must for pre-Valentine's day shopping! When I need to spice it up with my wife, this is just the place. Fun, friendly, and polite! read more

Amazing and sex-positive. Friendly and knowledgeable staff that make you feel welcomed. Their website and curbside options during the pandemic are convenient. Also reccomend following SK on social media for tips and tricks and new products. read more

Pleasant staff and comfortable place. I'd placed an order online and when I went to pick it up, they gave me the wrong order (I didn't check til I got home). When I went to switch them out, she gave me a gift card for my trouble. read more

Um... What happened? No, honest, what happened. Last time I went to smitten Kitten they had much more toys and play items, but it really seems that its almost become a Barns& Noble. I'm not saying that that is bad at all, healthy sexual education is really important. But I was really disappointed. There was so little for me to look at Smitten Kitten this time around than it was about 6 months ago. They have lots of lube, condoms, books, vibrators but after that its bare pickings. I'm kind of left going to Bondesque and other stores to find more things that I would be interested in. I really was hoping to get more rope, but it also had looked like they had switched to a hemp rope supplier which doesn't feel too good on soft skin. Not for suspension, but other types of bondage. Bottom Line: Meh. I'll walk a few feet and check out bondesque. read more

I have been to this store twice! Once, a few years ago. I went with a friend, and were in awe at the variety and progressiveness of this shop! There used to be a sign (or window painting?) That described it as queer owned, and welcoming, and some other things I forgot. It also feels good to know that everything in the store is researched and sure to be safe. Last night, a very popular sex shop (partners with many youtubers, popular name, etc) tried to sell me a TPR jelly stroker as a gift?? I dont think thats safe. Smitten Kitten could never. At my first visit, I was curious about strap-on harnesses and how to choose the best size (my butt's size makes shopping for pants uncomfortable and frustrating), and they offered to measure me and let me try things on! When I visited last weekend looking for a starter dildo from their massive selection (Its well organized but as someone who knows so little, slightly overwhelming), I got multiple recommendations. The first recommendation was very feminine, and I winced. I'm trans, and while they didn't point it out or make any assumptions- they offered me a few more when they saw my look of distaste. Professional, well-educated, respectful, and caring! AND they share my values for dismantling systems that harm people with marginalized identities, and put their money where their mouth is. I'll never shop anywhere else. read more

I've never been comfortable shopping for sex toys or gear in a public store; I've always shopped online and have often been disappointed with the quality of what shows up in the mail. A friend told me that Smitten Kitten will sometimes stay open after hours for "Private Shopping" and she asked on my behalf. The owner was awesome and let me pick a night that worked for my friends and me. The staff member who opened the store after-hours for us made us feel welcome and comfortable and was really helpful. We didn't feel rushed or pressured at all. The store is filled with fun, unique and high-quality toys and I will definitely return! read more

I had a lovely time visiting Smitten Kitten when I was passing through Minneapolis in February. The staff were busy, but found the time to be helpful, and had some lives that I hadn't seen in the Bay Area shops. I'll be making an online order for more soon, and so hope that they can sustain their business through the pandemic read more

The associates were so helpful and the options they have are all high quality! I wish I lived by a shop like this but my girlfriend and I were only visiting from out of state. They're an inclusive and welcoming space with what seems like a small inventory, but they actually had everything we could have asked for. read more

At the risk of sounding trite, I'm sorta smitten with The Smitten Kitten. Some naughty toy stores are neon-signed sleaze-baskets, where you kinda feel as if you could catch something just by browsing. You just want to get in and get out without making eye contact or risking a run-in with your 10th grade math teacher. Smitten Kitten is NOT one of those stores. It's welcoming and genuinely fun to look around, try a few lubricants from the tester bottles and play with the pretty little (and big) devices they have out on the shelves. They seem to be very discriminating with their stock, so you can be sure to find a manageable selection of quality merchandise. Non-toxic and eco-friendly are things I look for in almost all of my shopping, and the women here were able to direct me to all things non-toxic, eco-friendly, organic, paraben-free and rechargeable. The service here is the best part, whether you're by your lonesome or with your special lady or gent (it's a good store for couples). Asking a question in a store such as this has the potential to be embarrassing or uncomfortable, but The Smitten Kitten employees are friendly and helpful, without judgment. When you ask outrageous questions, they will pretend they are not outrageous (even when they REALLY are). read more

As I'm writing this, my palms are getting a bit sweaty... After celebrating a special occasion at neighboring Szechuan Spice, my girlfriend and I accidentally walked over to Smitten Kitten looking for some incense. LOL! Instead of ending up at Eye of Horus, we found ourselves in an interesting adult store. Now, I think the category "adult store" is a bit misleading, since Smitten Kitten is in a category of its own. The store promotes healthy, positive, and safe sex by, as Ronnie G eloquently stated, "taking a taboo topic and making it fun and easy to talk about." It does this several ways: -Atmosphere is welcoming. There aren't any creepy peeps lingering around or violent videos playing on TVs above. -They sell everything from informative reading material to eco-friendly and non-toxic "toys." -Space is very clean. -Staff will answer any questions you may have without any judgment. -Very organized! Even though I didn't buy anything -I didn't see any incense- the store seems to offer products at various price ranges. (I think there's a Yelp check in that provides a % off your total purchase.) As a person that's slightly shy about talking about the nitty gritty of sex to strangers, I felt totally comfortable. Check it out for yourself! read more

First off, I will say that my 2 star review is not reflective of the staff or the store setup, it is an issue with the prices. The good things about Smitten Kitten: Helpful staff, good selection of toys and whatnot in a non-sketchy atmosphere. The bad things: Prices.....I found a bottle of lube I bought at smitten kitten for 30 dollars elsewhere for 15!.....I can understand a 10-20% markup on goods but a 50% markup is downright unacceptable hence why what was previously a 5 star review has been dropped down to a 2 star review. read more

I like to pretend I am Carrie Bradshaw and talking about sex is not hard for me. I am 29. I am single. I am fabulous. I write about love and life. How hard can it possibly be to talk about sex? After a miserable trip to Sex World I decided it was apparently very hard. Some friends told me I should try Smitten Kitten because they were more user and woman friendly. Determined to learn more, I squared my shoulders and walked into Smitten Kitten full of questions I wanted to ask about the who's and the whats and the wheres. And as all brave girls do, I began "I have a friend..." The ladies at Smitten Kitten were fantastic. They didn't smirk, as I tend to when people are asking me questions I think they should know the answer to. They answered some of my questions, showed me products, and were fun and friendly. I felt like I was talking to girlfriends. Bottom Line: The more you know the more you grow! And Smitten Kitten is a great place to learn. (And I can not believe I am posting this) read more

While spending a lonely week in town on business I made a special trip to check out this store. In one of those funny small-world situations, the owner of the store went to high school with my best friend's boyfriend way out in Portland, OR (meanwhile, myself and said BFF and her BF all live in Philly). When he heard I was coming to Minneapolis for the week he told me to go here and say hi to Clare for him. I must say, this is the classiest adult store I've ever been in. Philly has a few decent adult stores that aren't totally sleazy, but they're really expensive, geared more toward BDSM, and their customer service isn't the best. This little shop blows them all out of the water with its well-curated selection of quality toys- not much junk sold here, a few cheapie vibrators but primarily good 100% silicone items. Their staff was really friendly and approached customers in the store to help find things and answer questions without being pushy. I overheard one guy give a customer a lube 101 intro and invited her to try out the samplers and test them for smell, taste, etc. They also have a large selection of ethically made adult videos and other items of kinky interest. Without revealing more than a lady should, I didn't leave empty-handed. Clare did happen to be there and I said hi while ringing up my purchases. She was super nice and we had a little chat before I went on my way. Prices I felt were quite reasonable for the quality of items they carry and I'd recommend it to anyone in the Twin Cities looking to spice things up a bit. read more

TAKE ALL OF MY MONEYS!!! The product selection and quality is outstanding here. I keep ordering multiple items at a time and it's not hard to rack up to free shipping ;) Looking forward to wandering around inside the shop sometime soon. I hear their customer service is also wonderful :) read more