Brindan un buen servicio al recomendarte la variedad de productos y darte varias opciones conforme…read moretu presupuesto.

i went inside, and needed to throw away a cup. i asked the rude gentleman behind the counter if…read morethere was a garbage. He said there was no trash can in the entire store. (which is really hard to believe). he started raising his voice at me when i questioned this. and then started calling me sensitive, because i wasn't reacting to his nonsense. customer service is a thing of the past. 10/10 don't recommend. they'll never get a dollar out of me.

Admittedly, nearly a year ago, I didn't see this place surviving the rampant competition in the…read morearea. Now, they have survived and there is good reason for it. What was a little start up shop is now a full fledged operation. They keep building new brands and keeping inventory behind it. The service, knowledge, and helpful staff is bar none for the area (or any shop I have been in within Dallas). Do they have the occasional "chink in the armor"? Yes. No retailer is perfect. But this is by far my go to shop. The manager is super helpful and informative, as is the staff. I can't tell you how many times a mod has broken or I have run out of juice and come to this place in desperation. They consistently exceed my expectations. They have new premium juices and tanks sooner than anyone in the area and they know that they're talking about. They don't demean you for being new and they are always looking to teach you new things or find that perfect juice for you. They have raffles and get togethers, none of which I have attended but I hope to in the future and I appreciate their effort. Recently I bought a Cleito tank from them (barely any shops in Dallas sold them at this time). The glass is GLASS (not Pyrex) and super thin. For the first time in my vapor life I found myself breaking the glass to my tank repeatedly (I've had nautilus, Atlantis, etc. and never had broken glass/tank. Seriously this thing will barely tip over on a coffee table and shatter. I called all around Dallas looking for replacement glass to prevent buying a new setup. No one had them; the product was too new. This place didn't either, but after I told them my experience they sought out and ordered new glass replacements. They're always on top of what's next in the industry and really informative and cool. You don't see some 18 year old behind the counter that's been vaping for 2 months and thinks they know everything. These people are down to earth and will teach you everything you need to know if you're a noob. The other shops in the area/city just don't come close, and believe me, I've tried nearly all of them. Did I mention they have a water cooler??? Nice touch after testing multiple drying flavors! Thank you Forever Vapes for saving me often, having the newest things on the market, being super helpful, and FINALLY keeping things in stock! Please keep it up!

Marvelous staff and wide selection for all types of smoking needs. Driving from downtown is well…read moreworth the trip. They have been in business 10 plus years and will continue success for decades to come with thier "old fashion" suberb customer service.

Was staying in the area, looking for a smoke shop -did a quick google search & found this place !…read moreMike was AMAZING! Great customer service & there are so many products available ... I found everything I needed & l definitely recommend ! Great prices as well ! Definitely better than the other shops in my area

Came here my first & last time after leaving Target. Just needed wraps. Huge shock to find they are…read moreselling. Camo wraps for $5.40. Who would pay such a huge markup when the same product is available in other stores for 1/5 of the price? I love camo wraps & have been using them for a few years but not enough to pay $5.40. I'll be sure to go by the usual smoke shop next time.

Had a good experience in this spot. Ashley was my Vape Tender. She was helpful and nice. They have…read morea cool lounge area and cool lite up bars. Their happy hour specials promotes to their house line which is good. They had the biggest selection in Addison as far as Hardware. The only downfall is no tester tanks. Testing is base of smell or actually licking the juice off the hand. Thanks Ashley I appreciate your hospitality and you rock as a vapetender.

Tyler was amazing, he's super knowledgeable about everything and was a huge help the whole time, if…read moreyou go definitely ask for him

The nicest people work here, customer service is unmatched, always have exactly what we need. 10/10…read moreevery time

This shop has the customer service and quality of product that built America. The man behind the…read morecounter, walked me through the best options for my situation. Not only was he extremely honest, but he helped me purchase exactly what I needed. I will be returning as this is my new cigar destination.

Good choice of sticks. Affordable. I keep going back and they remember me. Selection is good and…read moreso is service

Hand rolled yesterday. Ive never had a cigar so fresh. It burnt evenly and slowly. It's byob or…read morewhat ever... the owner offered me a water and brought me a sweetened shot of expresso. Best espresso I've ever had. Williams Cigars has an outside covered smoking section. Somewhat worn, but very comfortable. The hospitality is over the top, the cigars are well made and rolled in house. They have flavored and regular cigars of all types. I love this place and want to make it my regular hang out. Hope to see you at Williams Cigars If you truly are have a sophisticated smoking profile you need to be a Williams Cigars.

Amazing selection, I love flavored cigars and their strawberry and chocolate one I always need more…read moreof! I forget the gentlemen's name that was ringing us up on the register but he was knowledgeable and friendly!

I am amazed by the selection of products they have!! Staffs are friendly and helpful. Product…read moreprices are unbeatable. I went to get some flowers, and left buying vapes too coz they gave me the best deal. Definitely coming back.