ADs come in varying qualities, and there are some you have to be wary of, whether because of rude…read morestaff, poor service, or bad pricing. Cornell's does not meet any of those criteria, as they do an amazing job offering you options from mid-tier to luxury watches. Their salespeople are warm, welcoming, and knowledgeable, and their presentation alone makes it worth visiting. In addition to the brands they are ADs for, they also have some nice pre-owned pieces!

Very friendly staff. They are the Omega AD in the area and have a good selection…read more I've visited with a friend who bought a Speedmaster, then again on my own. Each time I told them I was just looking, not buying but they still gave me great service and attention. Last time they had some pre-owned Rolex models. All priced correctly and the staff was very knowledgeable. This would be the only place I'd go for used Rolex, Omega, Oris, etc... Definitely worth the drive from Buffalo.

I stopped at the Monroe Ave location today on 03/21/2024 to replace a battery in my elderly uncle's…read morewatch that he loves. It was not an easy case to open. They did it in under 10 minutes while I waited, and since I had brought a battery, they did not charge me anything. I did give them a minor tip and was VERY grateful for their kindness and expertise. I am saddened that I did not get the young lady's who waited on me or the lady who was their watch expert. 100% great start to my day.

NO STARS!!!!!the site makes me click one. Don't believe…read morethe "We guarantee customer satisfaction." this company is so insensitive! My mother sold her family silver to the Source. Mom purchased jewelry, and the Source gave her a store card for the remaining balance.(less than $100). Mom has since passed away and they will not give a refund. My father can't drive, and his jewelry buying days are done. They refuse to help or even negotiate. Don't shop here!

A long over due review for our favorite jewelers. My now husband and I have purchase many pieces of…read morejewelry for special occasions, got jewelry repaired and had custom rings made for our wedding bands and my engagement ring. Mark and his team always go above and beyond to help us match our vision every time! Hands down the most passionate and accommodating team out there!

This is the place to go in Rochester for jewelry. Mark is the man... Amazing selection - customer…read moreservice beyond comapare! Mark has items at every price point suitable for any occasion and if you're looking to get engaged he is definitely your guy for diamonds... Or other fabulous rings. I highly recommend it encourage you to do all your holiday shopping here

Although the staff here are very polite and I was able to get my engagement ring resized in about…read morean hour or so, I noticed a few minutes after we left that there were scratches and gouges all around the band that were very obvious. I did not notice this initially due to only being concerned with the fit. While I was immediately invited back to fix it when I called to inform them that they scratched my ring and it was then buffed out - I am still confused and disappointed that they would cause damage and not notice what happened before they gave it back the first time. The ring has lost quite a bit of its white gold look due to having to be buffed and will have to be re-dipped already - and I've only had it for a few months. I hope they learned to pay closer attention to their work and unfortunately I will not be using their services again.

I went there to get a price on some gold earrings and their scale weighed my items at 4.6 grams…read morewhereas on a competitor store's scale, my items weighed 5 grams. The owner of the competitor's store told me his scale had just been measured 2 moths earlier. So maybe it's just that The Jewelry & Coin Exchange's scale hadn't been calibrated in a while. And another competing store's scale weighed my items at 4.4 grams. So go to several places and ASK what your items weigh on their scales, get their price quote, then decide where you'll sell your items!

Dropped off a tangled and broken necklace for repair…read more The staff were friendly and kind. The necklace is a gold chain with an opal and diamond pendant which was a gift purchased at Costco (yes Costco). While evaluating the jewelry, they were very kind and didn't bat an eye when I said where it was purchased and provided the estimated value. It took about two weeks to get back. While waiting in line, another staff member took my ticket (yay me for not loosing it) and got my jewelry. Which was untangled and put back together perfectly. Note: they are closed on Mondays. I learned that the hard way! They also have a nice selection of jewelry but I tried not to look at too much!

Note: this review is in regard to the shop's watch selection…read more The staff was friendly and professional, but with mid-tier to entry-level luxury watch ADs, there are higher expectations. When I walk into an AD for Omega, Grand Seiko, Cartier, or Tag Heuer, I have certain expectations for my AD. Unfortunately, Mann's Jewelers did not meet these expectations of going above and beyond. If you know what you like and do not enjoy outside input, it is perfectly fine to purchase your watch from here. But, in my opinion, half the fun of watch shopping is explaining your desires to your AD and watching as they find a piece that meets or even exceeds your expectations. Unless you are deeply attached to Tag or Accutron, I would highly recommend also stopping by Cornell's (which is nearby) to speak with their highly experienced and knowledgeable sales folk.

We worked with Nick on having a tanzanite reset for our 40th wedding anniversary. He was extremely…read morepatient and made some suggestions I would never of thought of. I am absolutely delighted with the result. It is beautifully made and stunning. I would highly recommend Crown Jewelers and Nick.

Excellent, trust them with all my jewelry! If I need ring sized, prongs redone or to buy a…read morespectacular piece for my family or myself! It's been in their family for many years! Also I received a gorgeous estate ring for Christmas! Couldn't be happier with it

Very rude. I had…read morecome in to get my engagement ring re-sized, and I believe it was Frank who helped me out but his demeanor just made my experience uncomfortable. I had come in to receive a service, and he was huffing and puffing when he took a look at how much it was going to be and kept making comments about how it's going to be expensive with the amount of stones on my band. He offered me a discount, which I very much appreciated. I had thanked him and explained to him that my family had been coming to this place for years to which he responded, "yeah but you didn't buy the ring from us". There were some other comments made, but I didn't process what had happened to me in the store until I got into my car. After talking to my parents and friends, I realized this was not acceptable behavior. The other man that had walked up to me was very sweet, but my experience as a whole sucked.

Jerry's Jewelers is fantastic! We were referred by a friend after venting that a major local…read morejewelers told us that both our heirloom watch and bracelet either could not be repaired or would be cost prohibitive. We are so glad that we came here. Not only did they tell us IMMEDIATELY that both were repairable, they did so for a total of $102 -- certainly no where near cost prohibitive. They did a lovely job and cleaned both items such that they looked like new. They have made a customer for life. We will be switching exclusively to Jerry's. Thank you!!!

My husband bought my engagement ring from a referral from a dear friend from MJ Gabel. I get so…read moremany compliments on it. I love they listened to my husband on what I was looking for. We went back for the wedding ring together and they had a perfect match. I periodically go back to have them cleaned. Here is a picture of the before and after from them cleaning them. Anne is so friendly and her attention to detail is outstanding. They give you their undivided attention. I fully recommend them.

MJ Gabel helped grade, appraise, and sell my loose diamond. Anne in particular was so helpful and…read moreher knowledge instantly made me think I was making the right choice. I would HIGHLY recommend using them, true professionals!