Awesome store and the most helpful people. We phoned 4 stores and the salesperson here was most…read morehelpful by phone. Made our first stop an easy choice and once we were at store, all 3 staff made it a point to help us - looks like a family business and they know their stuff. We were outfitted with an excellent stereo system at a very competitive price and with a lot of care that they were providing what we wanted and needed and very careful not to oversell - we felt the staff genuinely wanted us to be happy with purchase. Once we were home, we followed the detailed instructions for setup and now have a wonderful component setup that works beautifully and fills our home with music. So happy and a really great experience at Audio 5.1. Thanks to Betsy and her colleagues!!!

Wow, never thought I would be writing such a happy review on a phone kiosk in the mall…read more The sales person Steven that helped us out was absolutely freaking fantastic! Amazing service, super helpful, fast, and easy to understand. If you have any question about an upgrade on your phone plan, if you're like us and you needed new phones but didn't want the hassle this is the place to go! He covered everything with us simply and helpfully! A well worth stop in the mall for great service and help.

Had an annoying problem with my pro and could not figure out how to get rid of it. Walked in the…read morestore and somebody from the front area told me to turn it on and he looked at and gave me directions on how to remove it. Worked like a charm. 5 minutes. Also had a swipe up, down, left, right problem with my new phone and he showed me where to swipe. Learned something else again. Thank you to the staff for their patience and knowledge.

It was an Apple store much like any other. But the staff lacked knowledge and failed to ask enough…read morequestions. I wanted a block to plug in charging cords. Told him what I have and he gave me a block and it was WRONG! Had he asked questions or anything. Just maybe I would not have to bother about going back to a store! Disappointing. I should not have to think, only trust.

I had quite a positive interaction with staff at this kiosk location when I was in the search for a…read moreslim case for my new HTC One (M8) phone. iPhone cases are everywhere as are Samsung S4 and S5 cases, but places that offer a decent selection of more unusual smartphones are few and far between. So Wirelesswave was a nice surprise in the middle of the mall. Not only did they have a case that suited my needs, but it was even less expensive than I expected: after the staff person unlocked the case to let me look at and touch the cases, I noticed the price, but when I came to pay, it was about $10 less than the pricetag listed it at, which was a nice surprise! My transaction was smooth and quick and I'm happy to say that I'm enjoying my case and that it's protecting my new device very well.

Amazing service by Jade today! You rock Jade for solving a…read moremistake made by another person at a different location. Talk about customer service! Five plus stars

He fixed my phone very quickly. Extremely happy with the service! The shop was clean and had lots…read moreof variety of cases and covers.

amazing place, price was good, but the timing was even better. every place i tried was having to…read moreorder in the screen i needed , which meant it would have to be an over night thing, but when i found mobile squad. they had what i needed and was finished in less then 30 . this would have been my 4th time having to fix a broken screen and i wish i knew about them for the first time, lol . 1000 percent would recomend and if need be , my future business will be mobile squad , without a doubt ,, thanks again guys !!

The gentlemen here were polite, competent and willing to be of service. They replaced two shields…read moreon two of our phones while I was given the choice of countless cell phone covers to update my husband's phone. It was actually a most pleasant experience. That it was right next to the Co-op was an added bonus. I recommend their service.

I'm so happy with the guy who fixed my back glass on my phone he was so chill in fixing and telus…read morein fort Sask charged $500 to fix when cell@ fix did it for

My review with the Mobile Klinik, Sherwood Park location, begins when I received a notification on…read moremy phone regarding a charging issue with my Pixel 6a. Google issued a warranty service announcement regarding the battery where there was greater potential for battery failure/explosion after receiving 375 charging cycles. As my phone reached this level, I was informed by Google to get my battery replaced under warranty at an authorized repair centre. The closest Google authorized repair centre near me is Mobile Klinik, Sherwood Park location. I received Googles battery notification just prior to Christmas. Upon checking online for verification that I qualified for replacement, I contacted Mobile Klinik and spoke to one of their technicians, explained the situation. Mobile Klinik had the battery in stock, however, due to the nature of the repair, often times the screen will need to be replaced due to cracking while disassembling the phone. As I needed a new screen anyways, a choice was made to hold off on the repair until a replacement screen could be sourced and provided. I called mid January to check on the progress of my repair and was informed that another Mobile Klinik had replacement screens for my phone and arrangements had been made to transfer the screens to the Sherwood Park location. Calling the following week, while speaking with a female at the store, I was informed that no record of my repair was pending. Further, I was told that the battery was not covered under a warranty repair (as per Google) and I would be charged for the battery, screen (which I would have been anyways) and all labour. The quote was in excess of $300.00; far more than what my phone is worth. Needless to say, I didn't follow through with the work. Returning to Google, I proceeded with an alternative pathway for compensation for the defective battery and received a pay out for USD$100.00, transferred to my bank account. I went online and sourced a new screen and battery for my phone at a fraction of the price quoted by Mobile Klinik and will be conducting my own repair of which I am more than capable of. I would not recommend and will not proceed with the Mobile Klinik Sherwood Park location for any repair or purchase going forward.

I have gone into Mobile Klinik several times and each time was helped with my problem at no cost…read more The staff are very knowledgable and pleasant. They are my first stop when I have a tech issue.

I spent 7 hours trying to figure out how to order and upgrade a new computer from out of town so I…read morecould pick it up ready one my days off. It was a frustrating pain in the neck. Automated phone lines with A.I. generated responses that could not understand my situation. Phoned Memory Express on the South side of Edmonton and Reese, (a human being), answered and understood what I needed and exactly how to procure it. I am not a computer expert but I knew what I wanted and what questions to ask. My solution took 5 minutes for Reese to develop. I wish there were more stars to give. I was blown away by his knowledge and professionalism. I will be driving past 20 other computer places to get to this particular store. Thanks again Reese. Your new, and now loyal customer.

I love this store. It's really great to have a local tech company with qualified staff at your…read morefingertips. At the moment, they are just not able to answer the phones due to sheer volume and staffing, so calling for curbside or other information is not possible. It's a pandemic...everyone take a breath, they will still help you out - and with a smile! There is NO in-person shopping. I'd definitely recommend shopping online, getting all your screen shots or part numbers on a list before you arrive to not waste the staff's time as they are BUSY. I arrived and the parking lot wasn't very busy - good sign. There were only a couple of folks ahead of me, and the floor is clearly marked for physical distancing, and someone was at the door to direct guests. Staff were all super busy, and I went late at night to avoid people... the staff were cheerful, HELPFUL, and went to great lengths to find the borescope/endoscope camera I came for (the website said there were 8 in stock,) so it was just a matter of finding their hiding spot. It took two staff to locate it, and locate it they did. I felt safe, staff sanitized the PIN pad after every guest, and I witnessed frequent cleaning by all the staff at the registers. I like to shop local... a lot, and I want to keep my IT peeps fed and housed. I like having a local shop that I can return or exchange items if there's an issue, and Memory Express does that and more for my personal and work needs. Ordering online... you can do that too! They definitely ship, and I wouldn't hesitate except I needed it sooner than later to check my vent for birds/nests - yes it's November/December, but I don't want to block any feathered friends inside before putting on the screening! The only location offering Curbside right now is in Manitoba, however, with the upcoming new restrictions in Alberta, check with them on Monday...that may change!