I cannot say enough wonderful things about Elian and Miguel at The Source on Rainbow. Elian and Miguel are truly a dream team. Every time I visit, I hope Elian and Miguel are working because I know I'm going to receive exceptional service. Elian and Miguel are incredibly knowledgeable about the products and the store's inventory. They always take the time to answer my questions, make thoughtful recommendations, and treat every customer with patience, professionalism, and a genuinely positive attitude. As a medical patient, that level of care means everything to me. I am not shopping recreationally. My medicine is an important part of my health, and Elian and Miguel consistently make me feel respected, valued, and well cared for. Their compassion and consistency never go unnoticed. Management, I sincerely hope you recognize what an incredible asset Elian and Miguel are to The Source on Rainbow. Employees like Elian and Miguel are the reason customers return time and time again. Thank you, Elian and Miguel, for always providing impeccable customer service, sharing your knowledge, and making every visit a positive experience. You both are greatly appreciated. read more

The Source+ - Las Vegas - Cannabis Clinics Near Me - Las Vegas, Nevada

This place just sucks every time I come in they are so damn slow smh I hate that I only leave bad reviews but I feel like good places need no help and places like this with terrible service need help so people know lol ass read more

I refuse to go anywhere else!!! I prefere Delivery however not a fan of Happy Car.Anyway I'm got a vape last week and I love it. So I went to the Rainbow store. The ladies at the front always helpful. Today Mel helped me. Im an old 72 year old on oxygen very unsteady on my feet. she was so helpful I really only had to stand there. THANK YOU MEL!! YOU MADE MY DAY read more

I love this place!! Not only are the bud tenders really knowledgeable, but they are patient and helpful as well. Great service! The selection is good, but the deals are even better! The daily deals are seriously the best I've ever seen anywhere. Wyld gummies being on sale is fantastic to begin with, but the deals at The Source are amazing! I'll be back time and time again! read more

TheSource consistently provides unacceptable customer service. I've had a couple separate encounters. Once with a staff member with very long nails and another with dark hair and glasses, who both displayed a rude and dismissive attitude. It's clear they hate their jobs, and that's no excuse for treating customers poorly. I've moved my business to NV Made, where the staff is actually chill and professional. TheSource needs a major reality check and serious service training. read more

They never have the inventory listed online then it lets you place online orders you drive all the way there for them to look at you stupid and say they don't have what they said online. To add insult to injury they try to push some bs you don't want on you happens all the time not just a one time thing good price horrible inventory and app bud tenders lie like a mf too read more

Everything. They know Canabis better than most. Very knowledgeable and competitive to boot!

The bad - they stopped displaying the buds. I like to see what the bud looks like. Is it crystals or red hair or purple ??? Sticky and smell good or dry ? Yesterday - our first 3 picks were also no longer carried ! Very poor marketing - bring back the displays and update your listings !! The lady helping us - obviously not a stoned and knew nothing of the products. The good - the guys are great help and friendly. They know the good product and understand what we want. Bring back the displays or next time we gonna start going elsewhere... gotta see the goods first !! read more

This sucks.... I've been a customer at The Source on Rainbow since they first opened--probably one of their earliest--and just about every time I go in, I'm hitting the legal limit on what I can buy. Over the years, that's added up to a lot of money spent with them. Unfortunately, the service there has clearly gone downhill. The final straw was what happened with curbside pickup. I pulled into a curbside spot like I've done plenty of times before and waited--and after waiting and no one coming out, which used to happen within a minute or two, I went inside to see what was going on. As soon as I stepped in, the guy at the counter just told me to move my car. No asking what I needed, no explanation, nothing--just "move your car." He didn't say they weren't doing curbside, didn't try to help, didn't send anyone out--just immediate pushback. Meanwhile, the lot wasn't even busy. Plenty of open spots, nobody waiting, no reason for that kind of attitude. It came off dismissive and honestly pretty disrespectful, especially considering how long I've been a customer and how much I've spent there. I didn't even bother going any further with it--the interaction alone was enough. On top of that, their delivery service has changed, and not for the better. It's clearly outsourced now, and it costs more than it used to when they handled it themselves. At this point, I'm done. The overall experience just isn't what it used to be, and it's not worth it anymore. read more

The Source has IT ALL Every Day with premo $15 eights, deals for all from topical cream reliefs to flower to vapes to edibles! Forgot Wallflower & The Green! The Source has it all better & cheaper! read more

Usually the place has good people working and are helpful, go in on wed 5/7 and seems like everyone wants to act busy. Security guard was a complete waste of space. Not sure how anyone working this day keeps a job but a little advice, when a customer wants to spend money, acknowledge their existence. ********Update, go to cultivate on spring mountain and valley view, amazing what good customer service does. read more

Consistently rude. They have been rude to me for over one year. Every time I come in, there's an attitude. The one time(in my entire life) I had to return a cartridge because it was faulty; the manager treated me with such disrespect and also came out and told me that they needed to use my personal Airo battery(from my purse) to test the cartridge in the back. What a joke! I've worked in two different dispensaries (which I do not tell them) and that is not protocol. The way they treated me was like a criminal trying to get a free cartridge. It was legit broken and they agreed. I shop all of the dispensaries for a good deal. Watch the app and save your points until you get to a $50 reward. Maybe someone will read this and work on the customer service and attitudes! read more

Visiting from Humboldt and went in looking for solventless gummies. Found a new brand to try. Friendly staff including door dude Dayvon! First time discount & I'll def return when I'm back in Vegas. read more

Mark is amazing!! He is so helpful and very knowledgeable ont he products. His recommendations are always on point keep up the great job!

Great experience! Love all the staff as well, everyone knows exactly what they're talking about and will really hook you up with the best deals possible! read more

This place is terrible. I wasted my time coming in today. It's not the first time this has happened to me, but it's the second. I wish I had learned my lesson and wouldn't be giving them my business. The last time I came, I arrived exactly on time, 15 minutes before they were about to close. They charged my card and everything, and I was just waiting for my stuff when they informed me that their system had gone down. I wasted my time, so they had to give me cash even though my card had already been charged. Now, I'm coming in tonight for the second time, and they declined my ID. I've been here multiple times, so I don't understand why they would question it. read more

My husband always buys his pot here there's always different specials and he is always treated so nicely by one specific girl her name is Katelyn. She says she's such an amazing sales person and I just wanted to reach out and let the management know that she's quite awesome and she's the reason that we keep going back there. If you haven't been in, this is the place to go and ask for this young lady because she knows a lot about what she's doing there. read more

Wow, what happened to The Source mj dispensary on Rainbow? They literally are no longer are taking orders online (or over the phone) due to staffing issues, per the associate I spoke with today. How is this possible? She said they turned-off the part of their website/app where you click to checkout after you picked your items to orders]. (Said it was turned-off weeks ago). She suggested that I come to the location with a list of what I want. Makes no sense. Defeats the purpose of having online ordering. They lost $200 of my biz today (went to Green on Rainbow)... read more

Josh! Josh! Josh! So helpful and patient with my edible questions. I had been doing primarily sativa and definitely noticed my stress levels going higher. I never really liked hybrids because they always made me tired and hungry but what he recommended really helped out! Good dude, that dude. read more

Just went in today. I don't usually smoke but the whole staff is friendly and they were very understanding of my situation, they're awesome. Will be back again when time permits! read more

Unfortunately this store has gone down hill quickly. The 'greeter' / security was actually quite unpleasant. I wish I could say it hasn't happened before. No longer is it a nice place to spend my money. read more

Candance the manger is rude she threw my id at me cause I wanted to switch my weed out for thee same brand but different strand she started yelling and talking over me and right now she had broke my phone cause I told her to write her name down so I can report it to cooperate she has a nasty attitude and talks over her customers and also embarrassed me infront of everyone both times read more

Awesome indica products in budder and flower! Great specials and nice staff. The vapes are pretty awesome as well. Watermelon Mauqito is my all time fave out of the whole bunch! :) read more

The Source+ - Las Vegas - Myself - Cannabis Clinics Near Me - Las Vegas, Nevada

I used to like this place. Now, not so much anymore The guy behind the glass might want to look at people or even say hello, incredibly rude. Heard the same from 2 others in the store. He isn't doing anyone a favor, maybe clue him in. One guy at the bar who helped me was good, but the other one spent about 30 minutes with one group as the line grew, the other one was on a cell phone. There are a lot of dispensaries in town, maybe be polite to the ones inside your business. read more

Love The Source+! Been going here for about a year and a half. There is a dispensary that's closer to my house that I've been going to, but checked this place out after a visit to my favorite Korean banchan place (Samee Side Dishes), which is in the same plaza. The employees are all so so nice and friendly. The security guards are always smiling, and almost always opens the door for me, on my way in and out. I've yet to deal with someone that's less than awesome. AND, they have amazing specials. Picked up 2 vape cartridges for $42, including all the taxes, which was their 2-for-1 4th of July special. I knew which ones I wanted, so I was in and out in about 5 min. I've been to a few dispensaries here and in L.A., and this place is by far the best one. Conveniently located, plenty of parking, clean, awesome employees and great deals. What more can one ask for? read more

Always an amazing time and I always get so much help with choosing the right product for me and Miguel is a an amazing guy, top tier 10/10 would recommend. Very nice and know his stuff and has never let me down with his recommendations. The whole crew is awesome of course and you all deserve love and a raise! read more

Las Vegas local here. This dispensary is BS. if you're a smoker, don't waste your money or your time here. They're running a march madness deal where you have to spend at least $120 over the course of five visits just to only get a 35% "discount", but even then you can only use the discount on the most expensive items in the store. Typically their flower has a bunch of stems in it, they rarely get new products or keep a diverse lineup of products, and they will straight look at a line full of people waiting, and still try to strike up conversation while moving at an unbothered and glacial pace. This dispensary is for gullible visitors and first time buyers, that don't know any better. There's no good incentive for returning customers, you have to purchase hundreds of dollars in product just to get a crumb of a deal. It's literally a better deal to drive from north Vegas to Greendot Downtown to get the same flower for a cheaper price point and for better incentives/deals. read more

We have been coming to the source for years. Unfortunately they never have anyone on the floor anymore to help the customers and barely enough people behind the counters. Time to move on. read more

Garbage customer service. Couldn't be worse, Staff was rude as could be and pretend to be a manager when asked for contact. read more

This incident happened at the Rainbow location. I was a regular customer and mostly pickup in my car. This time I scheduled my order to be picked up inside with plans on buying even more. What I ordered online for p/u wasn't available, and I was told it's a glitch in there system. I asked to speak to the manager to maybe get a free pre roll, couple buyer points, something for there error and my wasted time. A Trans guy approached and said there wasn't anything he could offer, and then proceeded to show me some cheapo weed on sale. I calmly said not interested and began walking out. As I did I saw a reflection of him mocking me for no reason, skipping like a child and sticking his hands out and shaking. Im a disabled Vet and hand tremors is one of my issues; I'm also in my sixties and me and my wife have spent thousands at this company. This incident happen a few months ago but it still irked me, but became a blessing in disguise. I saw an article about the 2018 Hemp Billl and discovered that I have legal online options to purchase my meds. That information saves us a ton and we have not been back since. Thanks Mr trans manager, and by the way, your are the Last person that should be making fun of people! And I doubt corporate would approve either. read more

Love everyone here! Been coming for years - big fan of Kaelyn! Sweet heart and knows her stuff!

Kaelyn was amazingly knowledgeable of the menu and turpentine numbers on many strains. Really made my shopping experience a breeze. Thank you, queen. read more

jolge was fast and friendly gave me good information on sales available hope to see him when I return

Drove 30 minutes to this location just to find out they're short staffed and they're only accepting online orders. Maybe it's just me. But I think it's total bullshit I drove all the way here for nothing simply because they can't hire decent, reliable employees. read more

I had such good customer service from "300" at the source. He hooked me up with an infused pre roll and I got so blazed. Come visit this dispo to get high as f. Love him read more

really awful customer service, save your money or spend it elsewhere Spent hundreds or even thousands here , was basically told to go f**k myself after calling and inquiring about returning unopened cart boxes. Guy who answered the phone said they can, to just bring them in. Was met by the most uncaring staff and manager and was all but laughed at, after calling and getting confirmation before arriving. read more

Everyone is always so helpful and nice! Dayon was very kind at check in and everyone always makes sure you feel welcome!

Amazing customer service thanks to Mark. We had a great experience and left with top shelf Weed.

This is the second time they cancelled my order and didn't inform me or the drive No text no call 2 times and they have no explanation read more

Greeter Dayon was professional curtious and informative a sure asset to this business.