The Dispensary at Decatur and Eastern Aves have the widest selection and the best prices on carts In Vegas. The staff at both locations are always super freindly and knowledgeable about the products. Jesse James over at the Eastern Ave location always goes above and beyond. Take care of that employee bc he takes good care of the customers. read more

As a VIP, medical, and pickup patient, I wanted to bring a recent experience to your attention because I genuinely believe it deserves your awareness. I have been a patient at this location for more than eight years. That kind of loyalty is earned, which is why this experience was so disappointing. I have continued choosing this dispensary over countless others because of the service and consistency I have received over the years. My interaction with Alfred fell well below the level of professionalism I expect from your brand. Rather than answering my questions respectfully, he was dismissive, condescending, and lacked basic customer etiquette. Instead of educating a customer, he made me feel as though I was asking foolish questions. No customer, especially one who has remained loyal to the same location for over eight years, should leave feeling belittled. As someone who regularly reviews businesses, I know exceptional customer service is what creates loyal customers and positive word of mouth. Poor customer service has the opposite effect. After this experience, I understand why this location has accumulated so many negative reviews centered around customer interactions. One employee can have a significant impact on a business's reputation. Alfred's communication style is undermining the customer experience and, in my opinion, diminishing the reputation of your brand one interaction at a time. I am sharing this privately because I believe owners deserve the opportunity to address concerns before loyal customers simply stop returning or post public reviews. I hope this feedback is received in the spirit it is intended. Coaching on professionalism, customer etiquette, respectful communication, active listening, and de escalation would greatly improve the experience for future customers. Thank you for taking the time to read my feedback. I sincerely hope it leads to positive change because your loyal customers deserve the same level of respect that keeps them coming back year after year. read more

Thank you help Sean, you had a positive attitude and was very help. While the pay-by-bank option is convenient for curbside pickup, the system lacks a feature to include a tip. read more

Most of the times the vape pen are not good and don't work in a good way and most the time they don't care or want to exchange the vape bad business read more

I had a terrible experience at The Dispensary and won't be returning. I went in around 9:00 and was immediately met with rude, dismissive customer service. The budtender who helped me wasn't knowledgeable, wasn't helpful, and made me feel like he either had a personal problem with me or simply didn't want to be there. The situation got even worse when I noticed he had given me the wrong amount of change. I wasn't angry--I simply pointed out the mistake. Instead of apologizing, he told me, "It's not a big deal," and even cursed at me. I was shocked that a customer could be treated with such disrespect over a simple mistake. I asked to speak with a manager, but the only solution I was offered was that they would leave a note on my account. To make matters worse, the product I received was also damaged, and it came from the same rude budtender. If you're visiting Las Vegas, I would not recommend this dispensary based on my experience. If you're a local, there are plenty of other dispensaries that value their customers and provide much better service. Respect and professionalism go a long way, and unfortunately, I experienced neither here. read more

The Dispensary Decatur - Broken - Cannabis Dispensaries Near Me - Las Vegas, Nevada

See all

I honestly love this place so much. I've been going here for about six months now always good vibes. Never had a problem. All the workers are actually really cool. My top two favorite are Pablo and Alfred they have the best customer service ever and they're always very very helpful and honestly if anybody has anything different to say about Pablo and Alfred they must just be having a bad day because they are amazing workers every single time I go in there. read more

The Dispensary Decatur - Cannabis Dispensaries Near Me - Las Vegas, Nevada

Good deals, you have to watch for them . Good friendly service . Good selection also .

Clean nice local dispensary. They don't have a lot on display so you have to use the tablet in the store select your products. It can be frustrating because when I see a product on line and go to the store they often end up not having it in stock. Staff are super friendly but doesn't always have a lot of knowledge about their products and usually only references their in store tablet. I love the value here it's one of the main reasons I keep on coming back. Their points/loyalty programs one of the best in the Vegas valley and saves a lot of money. read more

Baby P is always so friendly and helpful.. his cheerful attitude is always welcoming, we look forward to him helping us whenever we go in. Thank you baby p read more

Look, I love this place(the people), But I'm tired of receiving old, turn to dust when touched, dry flower. Some jars even coming with no seal to preserve freshness. I've been a loyal customer for over 5 years and I'm now moving on due to this. I'm a quality guy and it seems I'm not getting quality. Management and employees here are absolutely amazing. This issue seems out of their control. The Dispensary needs to fix this. read more

I am writing this through a haze of pain and a bitterness that tastes like medicine I can't keep down. This morning, I dragged what's left of my body to "The Dispensary" at 5347 South Decatur. I use the word "dragged" because that's what it is now. Every day is a war against my own failing flesh. I was 240 pounds once; now I'm a ghost of 105. Just standing up is a victory. Keeping food down is a fantasy. Keeping the painkillers in my stomach long enough for them to work is a prayer. So when I go to a dispensary, it isn't a casual trip. It is a lifeline. It is my version of a critical pharmacy visit, a desperate attempt to grasp at a few hours of lessened agony. The alternative is a level of suffering I don't have the words for. This was my third visit in 30 days. Each time, a fresh humiliation. Each time, I'm told my status "expired." I am literally expiring, and they are worried about a date on a card. But today... today broke something in me that the cancer hasn't yet reached. The woman at the counter looked right through me. People do that now. I am not a person to them; I am a skeleton with a voice, an inconvenience. I told her how sick I was, my voice probably a weak, trembling thing. And she treated me with pure contempt. She insisted I was "recreational." She told me to "Get Out." "Get Out." To a dying man who had used the last of his strength to come and beg for relief. She finally claimed, again, that my medical status had expired and I'd have to fill out the forms. Again. As if the act of holding a pen isn't a Herculean task for hands that shake from weakness and pain. A dispensary is supposed to be a place of solace. A small, bright spot in an endless, dark struggle. It's supposed to offer relief, a moment of peace. Not more pain. Not this gut-wrenching self-loathing, this feeling that even here, at the end of my life, I am nothing. That my suffering is an annoyance to be dismissed. They didn't just fail to help me today. They looked at a terminal patient and chose to add to the mountain of his pain. I am disgusted. I am defeated. And I am so, so tired. There is absolutely "NO VALUE" or "DEAL" that is worth being made to feel this way. read more

Cool staff very chill place awesome prices a lot of discounts for ppl in industry and all around locals!

This place is amazing ! Alfred was my budtender and helped me out so much :) I got everything I needed and super quick

I received an item i didn't order, and my 2- items were left off! The delivery guy was great!! I am not happy!! They have no way of getting hold to anyone, of course! I NEED MY 2 items you guys left off?m! If you don't have people filling orders correctly, you gonna have a problem! Please contact me. Please do better, PLEASE!! read more

The Dispensary Decatur - I had 2 items missing! I have an item I never ordered!! I am not happy! - Cannabis Dispensaries Near Me - Las Vegas, Nevada

100000/10!!!! My best friend and I were road tripping from Oregon to Vegas and we needed more of the goods so we went here and the customer service, selection, and value was top tier. Every single worker was so nice and helpful. We ended up running out of gas in the parking lot and the worker offered to help push my car to the gas station, and helped us with our car. Honestly one of the best dispensaries we've ever been too! read more

I wanted to give a shout out to the security guard! His kindness went above and beyond the call of his duties today ! Thank you from the bottom of my heart Marcus ! You're a good man ! Sincerely, Christine Marie Holliday read more

With so many strains out there, I never know what to get for friends visiting. Luckily I had another friend recommend this place and went with me to go pick up some goods since it was nearby her place. Ended up ordering a few pre-rolls and some stiizy pods for friends visiting for the weekend. The person who came out was really friendly! My friends wanted something that gave them the munchies cause they wanted to eat at the buffets and Christina, the lady who came out to talk to us, gave them some really good stuff. Told her to just pick some pre-rolls in that category. Ended up going to bacchanal at Caesar's and they could not stop eating! If you're ever checking out this place, ask for Christina at curbside! She knows her stuff! She'll definitely give you the best recommendations when you pull up! read more

I have always had great service here . Highly recommended and great deals . the workers are nice and friendly . And it's clean inside .

I'd heard good things from friends and decided to stop by while on vacation. Once inside you get your id checked at the front desk before entering the actual "green room". There were so many options! Their staff was able to help me find some tasty gummies from a reputable brand and I also tried a sativa pre-roll. Their team is very knowledgeable and can help you find a good option for your needs in addition to trying something new. The store was clean and everyone wore gloves when touching any product. The best thing was their daily deals. The gummies I bought were on sale and you also get a free pre-roll on your birthday. I only spent about 10 minutes there from start to finish, it was a really smoot read more

See all

Pablo is an excellent budtender! Always knowledgeable, always has an amazing attitude. He remembers my boyfriend Daniel and I's (Rosa) name which makes us feel great. The product here is good and the prices are always fair if not a total deal! read more

The budtenders here were some of the rudest I've encountered. Considering they rely on tips, the attitude was surprising. I would strongly recommend going elsewhere. read more

The best price es and deals in town. They also have a awesome reward system and a great staff who will help you get the best deal.

I went into the dispensary today and asked for two 0.95 stiizy pods which were buy one get one free. Both of them were 30.00$ and I know this because I could see the price on their tablet. The cashier told me my total was 37.00$ I handed him 40.00$ and, he put it in his drawer. All the sudden when he went to hand me my bag he said actually the total was 47.00$ and made me give him another 10$. He gave me no receipt and I know exactly what he's doing. I guarantee if you look my phone number up my total was 37.00$. I will take my business elsewhere. read more

Great specials! Always have plenty of stock for cbd salve. Get there early on Sunday am's if you dont want to wait.

Luv the workers Misz Kim Hella cool all the workers are friendly ##$$###$$ ###$$$$######

Peter was amazing! Love this dispensary. I am always helped with the best customer service and good vibes.

Go to the website and order your pleasure or pain reducing medication. Drive up to their parking lot, show your ID, bring your cash.....and a runner will greet and bring you your order. So easy. Also, many items at half off, too! read more

The Dispensary Decatur - Cannabis Dispensaries Near Me - Las Vegas, Nevada

One of the only few reviews I would ever make in my life just to inform anyone coming to this location that they're all kinda sad and miserable, not sure why but one of the only dispensaries in vegas that doesn't make you feel welcomed... but they got good prices! read more

Placed a curbside order here, and was double-checking my order total when I noticed a $5 discrepancy. The sub-total on the order page reflected one amount and the sub-total on the email receipt reflected another. Going off of the order total presented on the dispensary's own page, it looked like my order should have been $5 less, so I brought this up with the manager when I arrived to pick up. The manager was cordial to begin with, but kept implying that I couldn't do basic addition and subtraction and was making up the screenshot evidence. I showed him how if you go based off the totals listed out on the order page, the order total should be lower by $5. And he showed me how if you added up the discounts, the order total would be correct. I might've been right, I might've been wrong. But my main issue here today was that the manager was pretty unfriendly, not customer-service oriented and only offered the $5 off because they couldn't verify where the $5 actually went. To everyone looking to place curbside/delivery orders here, MAKE SURE your order totals match up and if they don't, no need to complain because they won't give a fuck! Here, look at the attached receipts, use order of operations from math, and YOU tell me what my order total should be. I might continue to give them business just because they are the cheapest around for certain items, but I will definitely always be on the lookout for any more price "discrepancies". read more

See all

Get people that know how to talk to people. I was just curbside pick up for 30 minutes and I told her I want to use my points. She came back and said full price, I said I wanted my points and she said did you place it? And I said I just told you to apply it, onlines doesnt ask. She comes back and tell me price and I said is that correct? She took my card from me inside to confirm and as she walked away I said its okay. She continued to go like a petty bitch and came back with screenshots showing me the discount. As she was giving me my stuff she said well if u want it to go faster dont come in this line, are you fucking kidding me? I never said anything about how long it took, thats terrible customer service. Get your employees in line. So I told her dont complain about your job to me and chased my car out of my spot. read more

Not even open when they have curbside pick up orders available at 7am lol need to update your hours so people aren't waiting for nothing.

Stopped by for CBD. Check in the front so bring your ID. Very nice and informative workers. Definitely will stop by again. read more

The Dispensary Decatur - Cannabis Dispensaries Near Me - Las Vegas, Nevada

great deals and always an awesome help when needed. Curbside is my way most times. But when I do go In it's always fairly quick

I think we could dispensary is great. The people are readily and helpful and it's easy to get in and out. Have a great selection of products. Great discounts too!! Nancy read more

dane and kat was helping me with my product . they show me what they have and gave me a good few good deal

I had been going The Dispensary for years and for a long time it was a great place to go. But over the last year or so things have gotten progressively worse and are now to the point where I feel the need to write this... Last week I questioned a policy and the general manager first tried to lie to me get me to go away quietly, then was condensing to me saying I should be grateful since they had just change the policy to make it more customer friendly. After I got upset with this treatment, I was then treated like I was a Karen. After this incident I complained and have not received a response after a weeks time, so here I am.... I submitted my complaint through The Dispensary's website, as well as the email given to me by the general manager last week and not response. I have included the email below so everyone can see what I wrote and what exactly took place. On top of being treated rudely by the GM, the website never works right and trying to find out what your total is if you bought any of the specials is a nightmare. This is not acceptable when you only accept cash. I have to have the right amount on hand and nobody can ever tell me the right amount. Find another dispensary unless you want to be treated like crap. read more

The Dispensary Decatur - The second half of the email - Cannabis Dispensaries Near Me - Las Vegas, Nevada

See all

Loved this dispensary more than some of the others; very friendly and fast also kind compared to others in Vegas. Lots of beautiful ppl working with good attitudes read more

The Dispensary Decatur - Backwoods products - Cannabis Dispensaries Near Me - Las Vegas, Nevada

Great prices and deals but they never have enough budtenders and it always takes a million years just to get what I need. I've avoided this place multiple times and decided to pay extra just because I don't want to wait in line forever. Even when there's no line they always find a way to make my purchase as tedious as possible. read more

My new go to! Just moved here from Cali! My co worker told me about this awesome place !! Great deals !! The variety is just what I need ! read more

I went in last week looking for CBD for my dogs. Amanda greeted me and once I told her what I was looking for she highly recommended Canna Hemp. Since I've been giving them drops with their food, I've noticed a significant difference in their movement. The price was also just as great as product. I will absolutely be back. My dogs give Amanda two paws up! read more

The Dispensary Decatur - Happy, healthy pups - Cannabis Dispensaries Near Me - Las Vegas, Nevada