Awesome staff. This is the only place my family will go and Tina Seymour is the only one I'll let…read morecut my hair.

From the owner: Rural Roots Hair Company offers services to meet everyone's needs. We offer custom cut and color,…read moreperms, facial and body waxing, lash lifts and well as tint, henna brow tint and mapping, and full nail services.

I decided to surprise my wife with a full spa treatment from hair and nails to a sensory…read moredeprivation tank experience! This requires multiple businesses however the last was a $200 hair smoothing, so I called and set up the appointment as well as paid for it a week in advance. I was told about the treatment that my wife has been wanting done for years, I don't know the name of the employee from the business I spoke to when I set up the appointment however, she told me the do offer the hair smoothing keratin treatment for $200 and it will last for 8 months! What it is, is a 2-4 hour treatment and when everything is done my wife would not have to use a hair iron again for 8 months because the chemicals they put in her hair and scalp, keeps the hair straight and if it got messed up a little like out of the shower for example, all she would have to do is run a brush through it and it would fall back into place as if she just used a hair iron. So the day of the appointment after the treatment she was told by the woman that did it the total was $235 and it was going to last her for FOUR MONTHS!! Not the 8 I was told, after telling me this I was a little upset because I thought 8 months for $200 is fair, instead they lied to me and the price was the same but the time it lasted was cut in half! I called them and the receptionist had the manager call me. When she did my wife was beside me so she can confirm I was not yelling, cussing or angry with this manager at all. All I expected was either a half off coupon for next time or for 50% of my money back, I thought that was fair since I was lied to and the treatment would only last her for half the time that I was told! She was extremely rude to me and said none of HER employees would have ever said anything like that because that's not true and proceeded to call me a liar and said "I don't know where you read that at on the internet but that's not the way this works!" So I asked again for a coupon or half off and was hung up on! They will not answer now Like I explained to the manager before she hung up on me and will not answer to me again, I told her it was one of her employees that was mistaken in telling me this because I would have never paid $200 for just 4 months! 8 months would've been worth the price, I was also told it was a 4 hour treatment and my wife said that they rushed her through! When I asked her if I could get half of my money back on my card or a substantial coupon for her next treatment She hung up and won't answer ZERO STARS I will update on here if I can ever get ahold of the manager again and maybe rectify the situation. Yates_04@yahoo.com if the owner would like to call me to help me in this matter.

I am temporarily living in Chillicothe and DESPERATELY needed a hair cut. I found this place…read morethrough yelp, and was so pleased. I have long hair and only needed a wash and cut. I got there at 5 and was done by 5:30. Rachel did an awesome job, restoring my hair back to healthy and she was fast and efficient (and not to mention very sweet and friendly!) and I will definitely be going back!

I had been searching for a new hair stylist for a year, ever since mine moved to Miami. I have…read morefound the perfect place!!! I cannot speak highly enough of Sam, my hair stylist. She is so sweet and kind and does a great job cutting my hair. She listens to what I like and things that drive me crazy about it and somehow always makes me love it and not just when I leave but the entire 4 weeks until I see her again. If you need a hair stylist call them and book with Sam. Now hair isn't all they do here and I have yet to try out all of their services, BUT I do see Sammie for my face every 4 weeks as well. I was getting a full face wax every month but she talked me into trying Derma-planing and I LOVE it!!! I get one every month and I couldn't be happier. Go see Sammie for all of your facial needs. She's wonderful!!! Brick Haven is a great place to go for all of your spa needs.

Wonderful Service from everyone I have used and the "whole" staff is always friendly & welcoming…read more5

I found Olivia after moving to the Portsmouth area from the Milwaukee-Chicago area where great,…read morewell educated stylists are much easier to find. I did a little research and found this place. It's an hour away for me and I'd drive more hours if I had to. Olivia is my favorite hairstylist ever ever ever!!! Love this place, love here and Serena!

My hair was ruined by the salon it was fried . I want to cry my poor hair…read more I don't know what to do to fix my hair I have tired fix it by washing and conditioning it.

Disgusting and unsanitary…read more I went in for a brazilian wax. No evidence that staff member washed hands before or after removing hair from my privates ; she handled money before and after my appointment. No sink or hand sanitizer in the room where the service is performed. Service was performed in a dirty room of an old house. Wax all over the table and floor. No evidence that the room was sterilized. Dirty fleece blanket covered the table and no sanitary covers were provided for the table. I laid the small hand towel I was provided on the table so I could sit on it rather than have my private parts on the dirty blanket. Spent almost an hour cleaning dried wax off when I got home. It was painful and the worst waxing experience I've ever had. Will never return to this place for any reason.

Got an excellent haircut here, they were very thorough and can tell they have many years…read moreexperience. Much better than the chains down the road.

Lived here almost 20 years and I've had one haircut that wasn't done by Tonny or someone on her…read morestaff. And that was because the former location was burned in a fire. They are the best in town and care about how you look.

Wow! My wife is stunning! Every time my wife has gone here she's has come home with amazing hair…read more These people are so personable and respectful to their clients. The building is fun and always different and full of life! I love supporting local!

Husband & I went here for our anniversary back in July. We did the 90 minute couples massage…read more Worth it. Very relaxing and the staff was friendly. Will return again soon. Recommend this place for sure.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!