After my loyalty there for almost 12 years, (I thought 15 but I was off by a couple of years), the…read moreowner dismissed me today as if none of that ever mattered. Literally hundreds of dollars spent there for over a decade, and I was blown off today. Because I had the audacity to try to call them, not once, but THREE different times, and they never answered the phone. Desperately trying to let them know that I was running 4 minutes late. Four. They refused to go beyond a five minute grace period. When this place changed to one location, off William Cannon, I was not the only one impacted. There were many of us who were loyal to the 47th St. location, but who kept coming down south, even though it's over a 40 minute drive, because we like the brand. It's this sort of customer loyalty that businesses should be grateful for! Instead? I got no phone call, no follow up email, no attempt to touch base with me to try to work this out, and come to a better understanding. Nothing. So thank you for using me for my money! Way to go. It's not about the money. It's not about not being allowed to be four minutes late. It's about being blown off, when local businesses tout building relationships" with clients. My going there for 12 years, was that not proving that I was loyal? Fuck You, Waxing Studio. Those of you who want to go there still, that's on you. Beware of being blown off, and treated like you are a cog in the machine, just like anybody else. It's that sort of corporate BS I was hoping to avoid in the first place. Period.

Always incredible service! The best place in South Austin for all waxing and skincare needs!…read more Clean inviting studio and I have never had a bad service by any of the estheticians.

Never been waxed before but it was nice and easy! Victoria made the experience very comfortable and…read moreinviting. Definitely will be coming back !

Kayla was amazing! This was my first time trying her service, although I've been to rewaxation…read morebefore, and I must admit I'll return to her and only to her! She was kind, knowledgeable, and pleasant. Made this experience 10/10. As a New Yorker new to Austin, I have found my new person in my new city!

my girl reagan is the BESTTTT. i've seen numerous wax estheticians, but no one is as good as her…read more all my waxes with her are super quick and painless !!! i miss her and her services so much whenever i'm in college.

I have to say, my recent experience was extremely disappointing. I've been to this location several…read moretimes, and unfortunately, there seems to be a consistent pattern: every time I find someone who provides excellent service, they eventually leave. When good employees consistently leave, management should take a serious look at what is happening behind the scenes. Customers may be great, but retaining quality employees is also a leadership responsibility. This is actually the second location where I've experienced poor service, and that is concerning. I would strongly encourage management to invest in leadership and employee-relations training, listen to their employees, and identify why good people are leaving. As someone who teaches leadership and employee relations, I would be happy to recommend a few of my courses. Sometimes the issue isn't the customers, it's the workplace culture and how employees are being managed. I hope management takes this feedback seriously because customers deserve consistent, professional service, and employees deserve a workplace that makes them want to stay. I will be going to the benefit counter at Ulta. I hear the service is great there. :)

Best laser experience I've had. Tracy is very knowledgeable and kind, and made me feel super…read morecomfortable. Her laser machine is the newest and most effective and the facility is clean and quiet. 12/10 would recommend!

i went to Tracy for ear, nose and eyebrows waxing. i was super nervous, never did anything like…read morethis before. she was very friendly and patient. turned out to be great. i highly recommend her. i'll be going back next month.

I had an amazing experience here! I was greeted by Destiny who was very welcoming and informative…read more My esthetician was Molly and she was phenomena!! She was very informative and checked up on me throughout the process. She was super sweet and a GREAT esthetician Overall an amazing staff and atmosphere.

amber was so great. very relaxing and refreshing service. i will book with her again for sure!read more

I have been getting my brows waxed here for years now and recommend this business…read more The front office staff are all very friendly and professional, I can usually get an appointment same day, and I really like Alexa who does my brows. She's helped shape my self-over tweezed brows so they look fuller.

Went here for a Brazilian and underarm wax. Adriana, I…read morethink was her name did an outstanding job. I'm handicapped and my hair was long! She was still able to do both services fairly painless and in no time at all. I'll be coming back

Amazing experiences both times I went in for a blow out! Friendly front desk, quiet salon and…read moreconvenient location. They also sell cute gifts at the front

I found my ideal stylist here and now my daughter comes here as well! Maggie is an expert with all…read morethings hair, especially keeping it healthy. She is so talented, is honest about hair goals and how to reach them plus we just love her! Salon is professional yet fun. Great beverage choices and everyone is always nice. Booking is easy and they also carry a great skincare line. We drive an hour to vine here which is telling. Pricing is equal to the quality of the services.

I had such an amazing experience at Sabi Brows! I got an eyebrow lamination and tint, and I am…read moreliterally obsessed with the results. My brows have never looked this full, clean, and perfectly shaped before. The whole process was super relaxing, and everything was explained to me so I felt really comfortable the entire time. You can tell they really care about their work and pay attention to every little detail. My brows still look natural, just way more defined and polished. The space was clean, welcoming, and had such a good vibe. I will 100% be coming back and recommending Sabi Brows to everyone. If you're thinking about getting your brows done -- this is your sign!

I had never had my lashes tinted and lifted before and decided to go for it. There were good…read morereviews for this place and it's near my house so I decided to give it a shot. I'm fairly tall so the only thing that I would make this place better is better chairs. I had to scooch way down to get my head on the headrest. It was not the most comfortable. My appt was with Sabi. Her name is on the sign so I knew I was in good hands. I have had eyelash extensions before but this was a little different. At times it was a little uncomfortable but I'm happy with the results. It's only been a day or so so I'm not sure of the lasting effects. I've read 4-6 weeks. We shall see.

Leah was amazing. It was my first time with the waxing specific areas and Leah was comforting and…read moreeased my nervousness. The space was clean and inviting.

I've been coming here for a little over year and have never had any issues until yesterday. I…read morealways ask for just a clean up because I like my brows to be full. Unfortunately yesterday Allison waxed way too much from my eye brows - they are so thin compared to what I'm used to and I'm so unhappy about it. Just a warning for anyone who has full eye brows and wants to keep them full - I would recommend maybe trying someone else for this service. Also, when I brought it to the person at the front desk, they didn't apologize, they said, "yeah it happens" as if maybe this is a consistent thing? Not sure, but will probably try another waxxpot since I bought credits ahead of time : /.

Great People! They treat you like your the only one in the spa. My pedicure is delightful.read more

The technicians are all professional and they do an excellent job. The salon is always clean and…read morevery inviting. Dennis has been doing my nails for almost ten years. I started going to him when he was at Pro Nails on Slaughter. Excellent job every time. Anna is the one that does my pedicures. She does superior work. She is always patient,smiling and accommodating. I love her!